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Hotel Royal Neptun

4.0 star property
VIP Access

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Photo gallery for Hotel Royal Neptun

3 restaurants, breakfast served
Lobby sitting area
Exterior
Exterior
Indoor pool, 3 outdoor pools

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Kardinala Stepinca 31, Dubrovnik, 20000
  • Place, Poluotok Lapad
    ‪1 min walk‬
  • Place, Copacabana Beach
    ‪7 min walk‬
  • Place, Lapad Beach
    ‪15 min walk‬
  • Airport, Dubrovnik (DBV)
    ‪34 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite, Balcony, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, Balcony, Sea View

9.0 out of 10
Wonderful
(4 reviews)
  • Sea view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Panoramic Double or Twin Room, Balcony, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Panoramic Double or Twin Room, Balcony, Sea View

8.8 out of 10
Excellent
(8 reviews)
  • Sea view
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Room, Balcony, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Room, Balcony, Sea View

9.2 out of 10
Wonderful
(7 reviews)
  • Sea view
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Executive Double Room, Balcony, Sea View

Executive Double Room, Balcony, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Double Room, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room with Balcony

Hypo-allergenic bedding, minibar, in-room safe, desk

Classic Room with Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Sea View Room with Balcony

Sea View Room with Balcony | View from room

Sea View Room with Balcony

9.2 out of 10
Wonderful
(9 reviews)
  • Sea view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Room

LCD TV

Classic Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room assigned at check in (Best rate, flexible room change)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room assigned at check in (Best rate, flexible room change)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Suite, 2 Bedrooms, Balcony, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Premium Suite, 2 Bedrooms, Balcony, Sea View

  • Sea view
  • 54 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Skyline Premium Suite Sea View Balcony

Skyline Premium Suite Sea View Balcony | Hypo-allergenic bedding, minibar, in-room safe, desk

Skyline Premium Suite Sea View Balcony

  • Sea view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Large Single Sofa Bed and 2 Single Beds

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About this property

Hotel Royal Neptun

Catch some rays at the beach or spend the day relaxing at Hotel Royal Neptun's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Hotel Royal Neptun offers 91 air-conditioned accommodations with minibars and laptop-compatible safes. LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

This Dubrovnik hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include a sauna, a fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Ariston Spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us they can't get enough of Hotel Royal Neptun's great location. During your stay, you're just a quick walk from Poluotok Lapad. Enjoy features like free breakfast and free WiFi in public areas, plus 3 outdoor pools.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • For dining with a beachfront location, stop by Royal Terrace, one of the property's 3 restaurants and 2 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with facials, body treatments or body scrubs at Ariston Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 7 minutes by car from Dubrovnik Ferry Port and 7 minutes from Gruz Harbor
  • Airport and ferry terminal shuttle service available for a fee
Hotel Royal Neptun offers its guests a full-service spa, 3 outdoor swimming pools, an indoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a seasonal outdoor pool, and a fitness centre are also featured at the business-friendly Hotel Royal Neptun. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Dubrovnik hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Royal Terrace – This beachfront buffet restaurant serves breakfast, lunch and dinner.
Crown Grill House – This beachfront restaurant serves brunch, lunch and dinner. Open daily.
Dubrovnik Sunset – Overlooking the ocean, this fine-dining restaurant serves breakfast, lunch and dinner. Open daily.
On the Rocks – This cocktail bar is located by the pool. Open daily.
Room service (during limited hours) is available.
A hosted evening meal is available for a surcharge daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Limo/town car service
  • Secured, covered parking on site (EUR 10 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 3 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Hosted evening meal available daily for a fee of EUR 50

Restaurants on site

  • Crown Grill House
  • Dubrovnik Sunset
  • On the Rocks
  • Royal Terrace

Things to do

  • 3 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Personal motorised watercraft
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • 3 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • On the beach
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 8 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 October to 31 March, EUR 1.85 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April to 30 September, EUR 2.65 per person, per night for adults; EUR 1.33 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 10 per day (in/out privileges)
  • Hosted evening meal: EUR 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Royal Neptun offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
This property's swimming pools are subject to closure periodically due to weather conditions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in October.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Neptun Dubrovnik
Hotel Neptun Dubrovnik
Neptun Hotel
Hotel Neptun
Hotel Royal Neptun Hotel
Hotel Royal Neptun Dubrovnik
Hotel Royal Neptun Hotel Dubrovnik

Hotel Royal Neptun Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 630 out of 938 reviews
Rating 8 - Good. 253 out of 938 reviews
Rating 6 - Okay. 40 out of 938 reviews
Rating 4 - Poor. 6 out of 938 reviews
Rating 2 - Terrible. 9 out of 938 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room , i had a junior suite on the 7th of 8 floors with a great sea view from the balcony. Great friendly staff, a special mention for Kate on reception who sorted out a minor discrepancy for me. Lovely breakfast although the bacon was nearly always cold . Champagne was on offer every day at breakfast. One of the best hotels i have stayed in 5 stars.
Stayed 7 nights in Nov 2025

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities
Clean room and amenities
Stayed 4 nights in Nov 2025

10/10 Excellent

VIENGMANIVONE, Woonsocket

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first trip to Croatia in the off season and we felt so welcomed and impressed with the service and people. This property will be our only accommodation here in the country
Stayed 5 nights in Nov 2025

10/10 Excellent

Kyle

Liked: Cleanliness, amenities, property conditions & facilities
Although it was off season everything was great, especially breakfast.
Stayed 2 nights in Nov 2025

8/10 Good

Susan

Stayed 5 nights in Oct 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent and the room and all facilities very clean and well maintained.
Stayed 4 nights in Oct 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, well appointed rooms. Excellent breakfast buffet with lots of vegetarian options, fresh food, and sparkling wine. Near the bus stop and an inexpensive Uber ride from the Old Town. Would absolutely stay here again if in Dubrovnik.
Stayed 2 nights in Oct 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

8/10 Good

Vasant

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very good breakfast and spa was also very good
Stayed 6 nights in Oct 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view of the Adriatic Sea from the room balcony
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Stayed 8 nights in Jul 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The views were great; being able to swim in the ocean right from the hotel pool area. The Breakfast was amazing.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maureen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful facility. We had a great time
Stayed 1 night in Sep 2025

10/10 Excellent

Yvonne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The service and staff were terrific and the pools were warm. Great location.
Stayed 4 nights in Sep 2025

10/10 Excellent

Hildegard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and pleasant to stay at. The staff went beyond and above for us.
Stayed 4 nights in Sep 2025

10/10 Excellent

Alenai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solid hotel 15 mins (by car) from Dubrovnik town center. Spacious and modern rooms. Nice swimming pools and restaurants by the sea. Awesome breakfast buffet, all in an upscale area. Will definitely go back
Stayed 3 nights in Sep 2025

4/10 Poor

Tremaine

Stayed 7 nights in Sep 2025

10/10 Excellent

Julianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities, excellent breakfast and fantastic view of Lapad Bay
Stayed 1 night in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, right on the water; very close to bus line and your pickup locations. The daily breakfast was a good start to the day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay with the family and enjoy the beautiful views of the sea, enjoy the sun, the multiple pools and to swim in the ocean. You can take a 15 min ride to the old city but then come back to paradise!
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel. Access to water, friendly staff, great house keeping.
Stayed 7 nights in Aug 2025

10/10 Excellent

Marian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views!!!
Stayed 1 night in Aug 2025

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the unique cliff beach! It was beautiful
Very luxurious, clean hotel, loved every minute of it.
Stayed 3 nights in Aug 2025