Best Western Plus San Antonio East Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus San Antonio East Inn & Suites

Lobby
Exterior
Reception
Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board
Outdoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
8669 I 10 E, San Antonio, TX, 78109
  • Place, Skyline Park
    ‪6 min drive‬
  • Place, Randolph Air Force Base
    ‪6 min drive‬
  • Place, Joint Base San Antonio
    ‪6 min drive‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪20 min drive‬

Room options

1 Queen Bed, Non-Smoking, High Speed Internet Access, Desk, Microwave, Refrigerator

  • Sleeps 2

1 King Bed, Non-Smoking, High Speed Internet Access, Desk, Microwave, Refrigerator

  • Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Microwave

9.8 out of 10
Exceptional
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed, Non Smoking, Microwave

8.6 out of 10
Excellent
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Microwave

8.6 out of 10
Excellent
(11 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Non Smoking, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Kitchen (with Sofabed, Full Kitchen)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Kitchen (with Sofabed, Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

King Room with Whirlpool

  • Sleeps 2

King Suite with Kitchen

  • Sleeps 3

Two Queen Suite with Kitchen

  • Sleeps 5

Mobility Accessible King Suite with Bathtub

  • Sleeps 3

Mobility Accessible Two Queen Suite with Bathtub

  • Sleeps 5

Mobility Accessible King Room with Bathtub

  • Sleeps 2

Mobility Accessible Queen Room with Bathtub

  • Sleeps 2

Mobility Accessible Two Queen Room with Roll In Shower

  • Sleeps 4

2 Queen Beds, Non-Smoking, High Speed Internet Access, Desk, Microwave, Refrigerator

  • Sleeps 4

Suite-1 King Bed, Non-Smoking, Living Area, Work Desk, Microwave And Refrigerator, Coffee Maker, Hairdryer

  • Sleeps 2

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About this property

Best Western Plus San Antonio East Inn & Suites

An outdoor pool, a fitness centre and a hot tub are available at this hotel. Free full breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning.
Best Western Plus San Antonio East Inn & Suites offers 67 accommodations with free newspapers and coffee/tea makers. 48-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus San Antonio East Inn & Suites. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free full breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 13 minutes by car from Alamodome and 13 minutes from River Walk
Best Western Plus San Antonio East Inn & Suites offers its guests an outdoor pool, a hot tub, and a fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business centre and meeting rooms. Free breakfast is served daily. The business-friendly Best Western Plus San Antonio East Inn & Suites also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.
Guests are served a free full breakfast daily from 6:00 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 8:30 AM

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 48-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Inn San Antonio East Plus
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Best Western Plus San Antonio East Inn & Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 381 out of 653 reviews
Rating 8 - Good. 185 out of 653 reviews
Rating 6 - Okay. 55 out of 653 reviews
Rating 4 - Poor. 15 out of 653 reviews
Rating 2 - Terrible. 17 out of 653 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Elda

Liked: Staff & service
Disliked: Cleanliness, amenities
Our stay was last minute and no others in area. This is an older hotel or seems like it by its appearence. The desk staff was nice. The entry and elevator were a bit dirty-floors. It does have a stuffy smell. The room was suprisenly clean. There was a couple of towels in the restroom with stains and looked like not washed. The bed sheets smelled clean but pillow cases were questionable. The matress was curved/sunken to the center…big time. Overall…for $140ish total for one night, area, last minite…was ok but not recommend for longer stay. Not booking in future.
Stayed 1 night in Dec 2025

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, amenities
This hotel is very hard to find its right under the freeway, so I missed the sharp left 3 times. Again it's right under the freeway so it loud and noisey. We got the in room tub but the water drains from the spa tub the entire time. A light was pointed directly at the window, I asked twice if they could point the light not at the window. The front desk guy was kind and called the Manger and they were able to point the light not at the room unfortunately it fell again and the light was directly pointed at the room hours later, so it was hard to sleep with the light and the noise. The shower chair in the bath tub in the shower was dirty and stained needs to be scrubbed badly. I asked for extra towels and toilet paper and was asked why I needed them. We obviously ran out of toilet paper. In the morning at breakfast the lady micromanage me. Told me what cup I could use for what, told me I couldn't take my 1 plate of food to go, tht if I took a plate to go I couldn't come back. It's like please let me eat in peace, it's early, it's the morning. I don't need someone being pushy and rude to me. Then she mopped the floor and didn't post signs and I almost slipped. They do offer room service but it's not located in the building so it took an hour. The beds are not that comfortable and the spa tub room only has a queen bed in it. The TV services such as Amazon prime, Netflix, paramount plus non of the on demand features worked. Very out dated hotel. won'ever stay here again. An
Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Stayed 3 nights in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

DEUKSUN

Stayed 1 night in Dec 2025

10/10 Excellent

Patrick

Stayed 2 nights in Dec 2025

6/10 Okay

Anthony

Stayed 1 night in Nov 2025

10/10 Excellent

Giorgi

Stayed 1 night in Nov 2025

10/10 Excellent

Giorgi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 3 nights in Nov 2025

6/10 Okay

Jessica

Stayed 2 nights in Nov 2025

8/10 Good

Christopher, Fort Stewart

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff.
Stayed 10 nights in Oct 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As always staff here is so kind.
Stayed 1 night in Oct 2025

10/10 Excellent

Matthew

Stayed 1 night in Oct 2025

8/10 Good

Christopher, Fort Stewart

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price and proximity to downtown, this place was amazing. Not much to eat nearby, but nothing was more that 10-15 minutes away. The truck stop is pretty busy so trucks coming in and out can be loud at times. Still a great stay for me and my family of 7.
Stayed 3 nights in Oct 2025

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

6/10 Okay

Ian

Travelled with family
Disliked: Property conditions & facilities
Disappointed the hot tub was down and so was the ice machine. Good location easy check in
Stayed 1 night in Oct 2025

8/10 Good

jonathan

Business traveller
Liked: Cleanliness, staff & service, room comfort
The staff was extremely friendly. Late night guy was good. For the price I thought it was a little higher than the overall feel of the place. Good peep tho.
Stayed 1 night in Oct 2025

8/10 Good

Christopher, Fort Stewart

Business traveller
Liked: Cleanliness, staff & service
Only problem I had was the loud truck stop next to my window.
Stayed 3 nights in Oct 2025

6/10 Okay

Austine

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Stayed one night because in town for a job interview. Chose this based on reviews but was disappointed. The area is very industrial and doesn’t feel safe outside. There was mold in my shower and had to fix my shower faucet because it wouldn’t work. Heard sirens all night long. Price was good and was close to my interview but I wouldn’t stay again. Staff were good.
Stayed 1 night in Oct 2025

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, property conditions & facilities
Nice!
Stayed 1 night in Sep 2025

10/10 Excellent

Danny, Wichita Falls

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the cleanest hotels I have stayed in a long time. Staff very professional and helpful. Will be staying here on my next trip to San Antonio.
Stayed 4 nights in Sep 2025

10/10 Excellent

Maria

Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

Clean all around. Quiet. Definitely recommend the jacuzzi suite. Front desk super friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Stayed 3 nights in Sep 2025

10/10 Excellent

Shannah, Austin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice very nice
Stayed 1 night in Aug 2025