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Hotel Ville sull'Arno - Preferred Hotels & Resorts

5.0 star property
VIP Access

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Photo gallery for Hotel Ville sull'Arno - Preferred Hotels & Resorts

Indoor pool, seasonal outdoor pool, pool loungers
Junior Room, Hot Tub, River View (Private Wellness Resort) | 1 bedroom, down duvets, minibar, in-room safe
Bar (on property)
Buffet
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi

Explore the area

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Lungarno C. Colombo 1/3/5, Florence, FI, 50136
  • Place, Arno River
    ‪2 min walk‬
  • Place, Via Vincenzo Gioberti
    ‪6 min walk‬
  • Place, Nelson Mandela Forum
    ‪18 min walk‬
  • Airport, Florence (FLR-Peretola)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room

1 bedroom, down duvets, minibar, in-room safe

Superior Double Room

8.0 out of 10
Very good
(7 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, River View (Arno)

Executive Double Room, River View (Arno) | 1 bedroom, down duvets, minibar, in-room safe

Executive Double Room, River View (Arno)

10.0 out of 10
Exceptional
(13 reviews)
  • River view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Room, 1 Double Bed, River View

Deluxe Room, 1 Double Bed, River View | 1 bedroom, down duvets, minibar, in-room safe

Deluxe Room, 1 Double Bed, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite (open space)

Suite (open space) | 1 bedroom, down duvets, minibar, in-room safe

Suite (open space)

9.8 out of 10
Exceptional
(6 reviews)
  • River view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Junior Room, Jetted Tub (I tessuti)

Junior Room, Jetted Tub (I tessuti) | 1 bedroom, down duvets, minibar, in-room safe

Junior Room, Jetted Tub (I tessuti)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room (Naked)

Junior Room (Naked) | Bathroom shower

Junior Room (Naked)

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room (La Biblioteca)

Junior Room (La Biblioteca) | 1 bedroom, down duvets, minibar, in-room safe

Junior Room (La Biblioteca)

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Room (La Botanica)

Junior Room (La Botanica) | 1 bedroom, down duvets, minibar, in-room safe

Junior Room (La Botanica)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Triple Room

1 bedroom, down duvets, minibar, in-room safe

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Panoramic Triple Room

Panoramic Triple Room | 1 bedroom, down duvets, minibar, in-room safe

Panoramic Triple Room

  • River view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Junior Room, Hot Tub, River View (Private Wellness Resort)

Junior Room, Hot Tub, River View (Private Wellness Resort) | 1 bedroom, down duvets, minibar, in-room safe

Junior Room, Hot Tub, River View (Private Wellness Resort)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Ville sull'Arno - Preferred Hotels & Resorts

A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a poolside bar are on-site.
Hotel Ville sull'Arno - Preferred Hotels & Resorts offers 45 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature down duvets. LCD televisions come with premium digital channels.

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An indoor pool, a seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Il Segreto della Villa has couples treatment room(s). Services include deep-tissue massages, facials, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Ville sull'Arno - Preferred Hotels & Resorts. During your stay, you're just a quick walk from Via Vincenzo Gioberti. Free WiFi in public areas, a full-service spa and an indoor pool are available.
  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to deep-tissue massages, facials or body wraps at Il Segreto della Villa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 4-minute drive from Cathedral of Santa Maria del Fiore and a few minutes from Ponte Vecchio
  • Airport and train station pick-up shuttle service available for a fee
  • Cats and dogs welcome for a fee
Hotel Ville sull'Arno - Preferred Hotels & Resorts offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

There are 2 meeting rooms available. A seasonal outdoor pool, a fitness centre, and a sauna are also featured at the luxury Hotel Ville sull'Arno - Preferred Hotels & Resorts. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee.

This 5-star Florence hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Hotel Ville sull'Arno - Preferred Hotels & Resorts has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Secured, covered parking on site (EUR 29 per night)
  • Valet parking on site (EUR 29 per night)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 27 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Private picnics
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Pro golf lessons
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Spa open daily
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Front entrance ramp
  • Lift (75 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Entrance to this property's full service spa and fitness facilities is limited to 1-hour per day, per guest, and must be reserved on-site.

Access methods

Staffed front desk

Pets

  • Pets: EUR 45 per accommodation, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 8.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Airport shuttle fee: EUR 99 per vehicle (one-way, maximum occupancy 2)
  • Covered self-parking fee: EUR 29 per night (in/out privileges)
  • Valet parking fee: EUR 29 per night
  • Pet fee: EUR 45 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Ville sull'Arno - Preferred Hotels & Resorts offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Children under 16 years old are allowed in the spa from 2 PM to 4 PM.
Property Registration Number IT048017A1I73NX4FT
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in September.
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel sull'Arno
Hotel Ville sull'Arno
Hotel Ville sull'Arno Florence
sull'Arno
Ville sull'Arno
Ville sull'Arno Florence
Ville sull'Arno Hotel
Hotel Ville Sull Arno
Ville Sull Arno Hotel
Hotel Ville sull'Arno Hotel
Hotel Ville sull'Arno Florence
Hotel Ville sull'Arno Hotel Florence

Hotel Ville sull'Arno - Preferred Hotels & Resorts Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 615 out of 779 reviews
Rating 8 - Good. 127 out of 779 reviews
Rating 6 - Okay. 28 out of 779 reviews
Rating 4 - Poor. 7 out of 779 reviews
Rating 2 - Terrible. 2 out of 779 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

6/10 Okay

Anderson

Stayed 3 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Stayed 1 night in Jan 2026

10/10 Excellent

P P

Stayed 3 nights in Dec 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

8/10 Good

Lacey

Stayed 8 nights in Oct 2025

2/10 Terrible

Ethel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

Jacob

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and quaint, the food was very good, and the staff were very kind and accommodating
Stayed 4 nights in Oct 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved the location. The staff was super friendly. The restaurant was welcoming. It’s all I look for and will definitely stay again when in Florence.
Stayed 2 nights in Oct 2025

2/10 Terrible

Amado

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not good if you don't have a car. Tour group is OK or Airline Crew. Got charge for the parking even though lot is almost empty
Stayed 2 nights in Oct 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful in answering questions and assisting with any of our needs.
Stayed 3 nights in Aug 2025

10/10 Excellent

Gillian

Stayed 4 nights in Oct 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

GALIT

Stayed 3 nights in Sep 2025

8/10 Good

Andor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely not a 5* hotel. Also first hotel where we were charged with a "voluntary tip" at check out.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Eileen, pompano beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional staff and breakfast.
Stayed 3 nights in Jul 2025

10/10 Excellent

Bradd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic

Absolutely fantastic stay in Florence at the Vill Sull'Arno. Located in a beautiful spot on the river and a lovely 20 minute walk into central Florence. Staff were so welcoming and we couldn't have asked them for anymore. Food was excellent at breakfast and dinner.
Stayed 3 nights in Sep 2025

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, the hotel is very stylish and comfortable and the restaurant is great. All of the staff were very friendly and helpful.
Stayed 5 nights in Sep 2025

10/10 Excellent

Aiesher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel facilities along with bonus free bus to the centre. The staff are friendly and helpful. If you are staying with children Avoid ground floor rooms facing the river as the club across the way is quite loud till around 1.30am.
Stayed 1 night in Sep 2025

10/10 Excellent

Corinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The check-in staff were nicely cordial, informative about hotel and surrounding area. Our room/suite was real nice, kept clean, stocked with water, coffee and clean towels. In addition we never saw the cleaning staff. The pool, lounge and dining areas were okay, but a little tight for space. I believe they did the best they could with the space they had. Breakfast buffet food quality was okay, but limited for the cost. I found the dining menu having the same issue as breakfast. Overall I liked Ville sull’Arno, safe area, we were able to walk back from our excursions which was about 2 km walk. Cheers.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jonathan, Costa Mesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a beautiful priority on the river. It’s a beautiful villa with excellent facilities and very helpful staff. We thoroughly enjoyed their pool and their spa
Stayed 2 nights in Aug 2025

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