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Hotel Frankfurt Messe

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Restaurant
Interior
Exterior
Comfort Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi
Shower, hair dryer, towels

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Kreuznacher Str. 47, Frankfurt, HE, 60486
  • Place, Leipziger Strasse
    ‪4 min walk‬
  • Place, Frankfurt Trade Fair
    ‪6 min walk‬
  • Place, Congress Center Messe Frankfurt
    ‪10 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪13 min drive‬

Room options

View all photos for Comfort Single Room, 1 Bedroom

Comfort Single Room, 1 Bedroom | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Single Room, 1 Bedroom

8.0 out of 10
Very good
(5 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Comfort Double or Twin Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Exclusive Triple Room

Exclusive Triple Room | Desk, laptop workspace, iron/ironing board, free WiFi

Exclusive Triple Room

  • 20 sq m
  • Sleeps 3
  • 3 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel Frankfurt Messe

This smoke-free hotel features a bar/lounge, dry cleaning and a front desk safe. WiFi in public areas is free.
Hotel Frankfurt Messe offers 24 accommodations with complimentary bottles of water and a hairdryer. 32-inch flat-screen televisions come with premium digital channels.

Rooms have partially open bathrooms. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Frankfurt Messe, you're just a quick walk from Leipziger Strasse. You'll find features such as free WiFi in public areas, plus a bar and dry cleaning service.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Services include dry cleaning/laundry and luggage storage
  • Within a 15-minute walk of Frankfurt Trade Fair and Festhalle Frankfurt
  • Cats and dogs welcome for a fee
Hotel Frankfurt Messe offers its guests dry cleaning/laundry services, a front desk safe, and a lift. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This Frankfurt hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • Onsite parking includes off-street options

Food and drink

  • A bar/lounge

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 PM

Contactless check-in and check-out are available

Late check-in subject to availability

Late check-in fee: EUR 20 for check-in between 11:00 PM and midnight

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:00 PM

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 20 per pet, per night, plus a deposit of EUR 50 per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 7 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-in fee: EUR 20 for check-in between 11:00 PM and midnight

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 9:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 7 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Arena Messe

Arena Messe Frankfurt

Hotel Arena Messe

Hotel Arena Messe Frankfurt

Hotel Arena

Hotel Frankfurt Messe Hotel

Hotel Arena Messe Frankfurt

Hotel Frankfurt Messe Frankfurt

Hotel Frankfurt Messe Hotel Frankfurt

Hotel Frankfurt Messe Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 37 out of 188 reviews
Rating 8 - Good. 63 out of 188 reviews
Rating 6 - Okay. 49 out of 188 reviews
Rating 4 - Poor. 22 out of 188 reviews
Rating 2 - Terrible. 17 out of 188 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Aurora

Liked: Cleanliness, staff & service, property conditions & facilities
convenient to airport
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Kennedy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and kind. Location of the place was good because I was able to go to town and return without any stress
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, small rooms but clean and quiet. I will definitely come back
Stayed 1 night in Nov 2023
Verified

6/10 Okay

Leon

Liked: Staff & service
Close to Frankfurt West station
Stayed 1 night in May 2024
Verified

6/10 Okay

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Small rooms, small bathroom.
Stayed 7 nights in Jan 2024
Verified

6/10 Okay

Glenda

Very small room
Stayed 1 night in Nov 2023
Verified

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful!

Disgrace of a hotel. Shouldn’t even be advertised
Stayed 1 night in Apr 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

too hot and smell of chloride

no really nice welcome area. room was way too hot (setting 5) and smelled intensly of chloride - was it the towels or the cleaning? had to sleep with open windue due to the smell. awfull
Stayed 1 night in Nov 2024
Verified

2/10 Terrible

Kanachi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Never again
Stayed 1 night in Jul 2024
Verified

4/10 Poor

Maria reina Mae

Disliked: Cleanliness, amenities, property conditions & facilities
Well , i know that its just cheap compared to other hotel but 1 thing you need to consider is to clean the room properly.we complain about it that it 's dirtt underneath the bed , bottle of water is under the bed.the smell is so crazy ..smeels of cigarrettes
Stayed 3 nights in Sep 2023
Verified

6/10 Okay

Mark

Liked: Cleanliness, staff & service
Disliked: Room comfort

Small room but close to Messe Halls

Smallest room I've ever stayed in. "Desk" is 1ft by 2ft in size only and tight up against the bed, so not very usable. Only 1 coat hanger. 15min walk from Messe halls however and room was quiet. No food. Area seems safe. Clean and tidy though somewhat outdated decor. Bedding changed daily. Front door key lets you come and go as you please. Photo is taken from the door.
Stayed 3 nights in Nov 2022
Verified

2/10 Terrible

Graham

Disliked: Cleanliness, staff & service, property conditions & facilities

AVOID at all costs. Hotel version of 'catfishing'

I booked 3 nights the morn of my arrival (last minute booking). When I got to the hotel I was less than impressed by what lay in front of me. However, I still checked in. I made my way to a small, dated, musky room with black mould, water damage and a smell which would test the resolve of a seasoned silage farmer. There were hairs & stains on the bed. Similarly on the curtains. The noise from the railway lines out front was grating on my ears. It was the sort of room that I was half expecting Spiderman to come through the window and a landlord to bang loudly on the door demanding my overdue rent. I was less than impressed by the situation I found myself in. I quickly went online to see what other accom was available. I knew I couldn't stay here and returned to reception. I explained my situation, especially considering the black mould. I was offered another room - but there was no way I could stay in this hotel. I asked for a refund and was refused. I even offered to accept a refund for only 2 out of the 3 nights. I was told to take it up with @hotels.com. They have also refused to provide a refund as this decision lies with the hotel manager. This hotel wasn't cheap, as they were clearly capitalising on a large conference in town - so it was almost 4 times the normal rate - which they are entitled to do. However, it is of such a poor standard. Awaiting response from Hotel. My advice AVOID AVOID AVOID. hotels.com should remove from site
One of my pictures of water damage and mould
Stayed 3 nights in Jun 2024
Verified

4/10 Poor

Anna

Disliked: Staff & service, amenities
Odeur de tabac dans les chambres. Attention pas de petits déjeuner disponible malgré la photo du buffet. En face une gare donc on entend les trains.
Stayed 4 nights in Feb 2026
Verified

2/10 Terrible

sandy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Das Zimmer lag im 4. Stock. Es roch im Zimmer stark nach Chlor. Den Grund erkannte man ziemlich schnell: es gab / gibt Wasserschäden und nun schwarzen Schimmel im Zimmer, auch das Badezimmer war unglaublich feucht und stinkend. Auch hatte ich ein schwarzes fremdes Haar auf meinem Kopfkissen, aber das war mein kleinstes Problem. Ein Zimmertausch war angeblich nicht möglich „das Hotel wäre ausgebucht“ , allerdings konnte man auf der Internetseite des Hotels für den Abend noch ein Doppelzimmer buchen, nur für das vierfache meines bezahlten Preises über Expedia. Als „Entschädigung“ wurden mir 2 Freigetränke aus dem Kühlschrank angeboten- dankend abgelehnt!
Stayed 1 night in Sep 2025
Verified

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekt für Messebesuche, guter Preis, gute Anbindung.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness
Netter und zuvorkommender Service, aber das Zimmer hat gestunken und das Bad war dreckig. Es gab einen Fernseher aber keine Fernbedienung, das Hotel ist genau gegenüber einer großen S-Bahn Haltestelle und die Fenster halten den Lärm kaum ab… aber alles im allem ok wenn man einfach einen Platz zum Schlafen braucht…
Stayed 1 night in May 2025
Verified

6/10 Okay

Susan

Disliked: Property conditions & facilities, room comfort

Nödfallshotell

Det minsta, absolut genom tiderna det dyraste rummet jag bott i. Hotellet serverade inte ens frukost. Men det fanns en säng och dusch/wc så OK.
Stayed 2 nights in Mar 2025
Verified

6/10 Okay

Goto

Disliked: Staff & service, property conditions & facilities
急遽泊まることになったが、値段、質ともまあまあ。
Stayed 1 night in Jun 2024
Verified

8/10 Good

Vera

Disliked: Cleanliness, property conditions & facilities
Das Zimmer roch trotz "Nichtraucherzimmer" extrem nach Qualm
Stayed 1 night in Jun 2024
Verified

4/10 Poor

Simon

Disliked: Cleanliness, property conditions & facilities, room comfort

Nicht nochmal

Zimmer sehr klein, nicht wirklich Sauber teilweise fehlende Ausstattung. (Wasserkocher nur Basis vorhanden Kocher fehlte, Kein Licht am Bett bei einem von 4 Zimmern, Rauchmelder nicht montiert). Einzig positive ist die Nähe zur Messe und der S-Bahn
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

Kerstin

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Direkt gegenüber der Bahn, bei geschlossenen Fenstern aber auszuhalten. Leider war das Bad nicht sehr sauber und Frühstückt wurde nicht angeboten.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Thorsten

Disliked: Cleanliness, staff & service
Fremde Haare unter dem Bettlaken und im Bad. Das Bad war nicht wirklich sauber. Freundlicher Mann an der Rezeption. Keine Rückmeldung von der Geschäftsführung nach Beschwerden.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Für 1 Nacht ok wenn man keine Ansprüche hat

Lage war ok, eine Bahnstation von der Messe entfernt. Die Gegend war Nachts etwas unheimlich. Das Zimmer war einigermaßen sauber, mit ein paar Haaren im Bett und Schimmel an der Dusche. Die Steckdose in der Mitte vom Bett hing heraus, wir konnten sie aber wieder reindrücken. Sehr störend war vor allem, dass das Wasser im Waschbecken nur seeeehr langsam abfließt. Unser nicht-Raucher Zimmer hat außerdem nach Rauch gestunken. Obwohl sich das Hotel direkt vor dem Banhof befindet, kann man die Züge nicht hören.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Die sehr weiche Matratze kann für Leute mich Rückenproblemen tödlich sein. :-(
Stayed 1 night in Sep 2023