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JW Marriott Hotel Frankfurt

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Cocktail bar
Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe
Presidential Suite, 1 King Bed, Non Smoking | Living room | 55-inch LED TV with digital channels, TV, iPod dock
Junior Room, 1 King Bed | Living room | 55-inch LED TV with digital channels, TV, iPod dock
2 restaurants; dinner served

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Thurn-und-Taxis-Platz 2, Frankfurt, HE, 60313
  • Place, MyZeil
    ‪1 min walk‬
  • Place, Römerberg
    ‪7 min walk‬
  • Place, Frankfurt Christmas Market
    ‪9 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪18 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Panoramic Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Grand Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room, 1 King Bed

Grand Room, 1 King Bed | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Grand Room, 1 King Bed

  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(26 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Junior Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed

Junior Room, 1 King Bed | Living room | 55-inch LED TV with digital channels, TV, iPod dock

Junior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Panoramic Room, 1 King Bed

Panoramic Room, 1 King Bed | Premium bedding, down duvets, minibar, in-room safe

Panoramic Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 62 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed with Sofa bed, Corner

8.0 out of 10
Very good
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking | Premium bedding, down duvets, minibar, in-room safe

Presidential Suite, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

JW Marriott Hotel Frankfurt

Along with 2 restaurants, this smoke-free hotel has an indoor pool and a health club. Wired Internet in public areas is free. Additionally, a bar/lounge, a sauna and a 24-hour business centre are on-site. Change of bedsheets is available on request
JW Marriott Hotel Frankfurt offers 218 accommodations with minibars and laptop-compatible safes. This accommodation offers separate sitting areas. Beds feature down duvets and premium bedding. A pillow menu is available. 55-inch LED televisions come with premium digital channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

This Frankfurt hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

Guests aged under 18 years old are not allowed in the swimming pool or health club.

Our customers tell us that they can't get enough of the helpful staff at JW Marriott Hotel Frankfurt. During your stay, you'll be connected to a shopping centre and just a quick walk from MyZeil. You'll find features such as free wired Internet, plus 2 restaurants and an indoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and wired Internet
  • Enjoy a bite to eat at one of the 2 restaurants
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Steps from MyZeil and 9 minutes on foot from Römerberg
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
JW Marriott Hotel Frankfurt offers its guests an indoor pool, a health club, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

A 24-hour business centre and 5 meeting rooms are available. Event space at this hotel measures 3918 square feet (364 square metres) and includes conference space. A library, multilingual staff, and tour/ticket assistance are also featured at the luxury JW Marriott Hotel Frankfurt. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
GRETA OTO Frankfurt – This restaurant only serves dinner.
JW Market – This restaurant specialises in Middle Eastern cuisine. Open daily.
GRETA OTO Bar – On-site cocktail bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Covered parking on site (EUR 45 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; EUR 48 per person
  • 2 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • GRETA OTO Bar
  • GRETA OTO Frankfurt
  • JW Market

Things to do

  • Health club
  • Indoor pool
  • Library
  • Sauna
  • Shopping centre

Family friendly

  • Art supplies
  • High chair
  • In-room babysitting
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 3,918 square feet of conference space
  • 5 meeting rooms
  • Computer station

Outdoors

  • On the boardwalk/promenade

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Grab bar near toilet
  • Hand-held showerhead
  • Hardwood flooring in room
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 25 floors
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers

Entertainment

  • 55-inch LED TV with premium digital channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches used
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 50 per pet, per stay, plus a one-time cleaning fee of EUR 50
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 100 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 48 per person
  • Airport shuttle fee: EUR 160 per vehicle (one-way, maximum occupancy 3)
  • Covered self-parking fee: EUR 45 per night
  • Pet fee: EUR 50 per pet, per stay plus a one-off EUR 50 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 100 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
JW Marriott Hotel Frankfurt offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

JW Marriott Hotel Frankfurt Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1002 reviews
Rating 8 - Good. 136 out of 1002 reviews
Rating 6 - Okay. 46 out of 1002 reviews
Rating 4 - Poor. 20 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Enkhtuvshin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel at the city centre
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kristjaan

Liked: Cleanliness, staff & service, amenities
Excellent stay! From the welcoming front of house to the wonderful
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ayleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Lovely room and fantastic view
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing!!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kiarash

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Özcan

Liked: Cleanliness, staff & service, amenities
Super Hotel
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were wonderful, room was very nice and close to shopping and Christmas market
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

seyhan

Liked: Cleanliness, amenities, property conditions & facilities
room is perfect and clean, Location is Wonderfull and stay is really help full
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

David

This hotel is in a perfect location right near the Zeil and S/ U train station. The hotel team are very welcoming and knowledgeable. Breakfast is excellent and I can’t fault them. Great for business or holiday travel.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and hotel’s location is perfect.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, central, 5*s
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, modern, clean, great valet parking
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Wendy

Liked: Cleanliness, staff & service, amenities
Great staff. Rooms not in the best condition. Breakfast was expensive and boring. Beds just ok.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional staff that was friendly and welcoming. They even provided champagne to celebrate my wife’s birthday. The facility was lovely and the breakfast was delicious. We are very pleased with our stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

James M

Liked: Cleanliness, amenities, property conditions & facilities
Staff was great
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Kesem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities and awesome staff
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Staff was a little confusing about whether or not breakfast was already paid for 0 this didn't translate well so we didn't get it.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, from location and the actual hotel itself is amazing!!
Stayed 2 nights in Feb 2025
Verified

6/10 Okay

Boldkhuyag

Ideal location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Darnley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent room and a very friendly staff.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Diamondis

Liked: Amenities
Great location Great staff Had a wonder experience
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Hongyan

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms, friendly stuff and it’s convenient location to attractions.
Stayed 3 nights in May 2025
Verified

8/10 Good

Sage

Liked: Cleanliness, amenities, property conditions & facilities
Hotel and room overall was amazing. Quality of breakfast does not match the price.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderful staff. Will definitely be staying there again.
Stayed 2 nights in Jun 2023

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