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Tokyu Stay Hakata

3.0 star property

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Photo gallery for Tokyu Stay Hakata

Exterior
Interior entrance
Lobby
City view from property
Point of interest

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
1-11-11 Hakataekiminami, Hakata, Fukuoka, Fukuoka, 812-0016
  • Place, Amu Plaza Hakata
    ‪7 min walk‬
  • Place, Canal City Hakata
    ‪13 min walk‬
  • Place, Kushida Shrine
    ‪18 min walk‬
  • Airport, Fukuoka (FUK)
    ‪3 min drive‬

Room options

View all photos for Residential Double Room, Non Smoking [Washer and Dryer Furnished]

Residential Double Room, Non Smoking [Washer and Dryer Furnished] | In-room safe, desk, blackout curtains, iron/ironing board

Residential Double Room, Non Smoking [Washer and Dryer Furnished]

8.8 out of 10
Excellent
(12 reviews)
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Residential Twin Room, Non Smoking [Washer and Dryer Furnished]

Residential Twin Room, Non Smoking [Washer and Dryer Furnished] | In-room safe, desk, blackout curtains, iron/ironing board

Residential Twin Room, Non Smoking [Washer and Dryer Furnished]

9.6 out of 10
Exceptional
(8 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking [Washer and Dryer Furnished]

Deluxe Twin Room, Non Smoking [Washer and Dryer Furnished] | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room, Non Smoking [Washer and Dryer Furnished]

9.0 out of 10
Wonderful
(13 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Moderate Double Room, Non Smoking [Washer and Dryer Furnished]

Moderate Double Room, Non Smoking [Washer and Dryer Furnished] | In-room safe, desk, blackout curtains, iron/ironing board

Moderate Double Room, Non Smoking [Washer and Dryer Furnished]

8.4 out of 10
Very good
(52 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Double Room, Non Smoking [Washer and Dryer Furnished]

Comfort Double Room, Non Smoking [Washer and Dryer Furnished] | In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double Room, Non Smoking [Washer and Dryer Furnished]

8.6 out of 10
Excellent
(12 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for MODERATE DOUBLE-For single occupancy only

In-room safe, desk, blackout curtains, iron/ironing board

MODERATE DOUBLE-For single occupancy only

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1

View all photos for COMFORT DOUBLE-For single occupancy only

In-room safe, desk, blackout curtains, iron/ironing board

COMFORT DOUBLE-For single occupancy only

  • Sleeps 1

View all photos for RESIDENTIAL Double-For single occupancy only

In-room safe, desk, blackout curtains, iron/ironing board

RESIDENTIAL Double-For single occupancy only

  • Sleeps 1

View all photos for RESIDENTIAL TWIN-For single occupancy only

In-room safe, desk, blackout curtains, iron/ironing board

RESIDENTIAL TWIN-For single occupancy only

  • Sleeps 1

View all photos for DELUXE TWIN-For single occupancy only

In-room safe, desk, blackout curtains, iron/ironing board

DELUXE TWIN-For single occupancy only

  • Sleeps 1

View all photos for Comfort Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Comfort Double Room

  • Sleeps 2

View all photos for Moderate Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Moderate Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2

View all photos for Deluxe Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room

  • Sleeps 2

View all photos for Residential Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Residential Double Room

  • Sleeps 2

View all photos for Residential Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Residential Twin Room

  • Sleeps 2

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Exterior
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About this property

Tokyu Stay Hakata

Hotel with a 24-hour front desk, near Yanagibashi Rengo Market
Along with laundry facilities, this smoke-free hotel has a 24-hour front desk and a front desk safe. WiFi in public areas is free. Other amenities include a vending machine. Weekly housekeeping is available.
Tokyu Stay Hakata offers 216 accommodations with all-in-one washer/dryers and a safe. Fridges and microwaves are provided. Bathrooms include a separate bath and shower, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 40-inch Smart televisions come with digital channels. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Hakata. During your stay, you're just a quick walk from Amu Plaza Hakata. Features include free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 2-minute drive from Kushida Shrine and a few minutes from Hakata Machiya Folk Museum
As a guest of Tokyu Stay Hakata, you'll find a vending machine, laundry facilities, and a front desk safe. Public spaces have free WiFi.

This 3-star Fukuoka hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • All-in-one washing machine/dryer
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (weekly)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • All-in-one washer/dryer
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Tokyu Stay Hakata Hotel
Tokyu Stay Hakata Hotel
Tokyu Stay Hakata Fukuoka
Tokyu Stay Hakata Hotel Fukuoka

Reviews

Tokyu Stay Hakata Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 611 out of 1001 reviews
Rating 8 - Good. 295 out of 1001 reviews
Rating 6 - Okay. 66 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

Reviews

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortay stay

Nice stay with friendly front service staff. Comfortable double bed. Room size acceptable by Japanese room size of other hotel stays.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was located within a short walking distance to Hakata station which was most appreciated when returning from a long day trip. Having a coffee and ice dispenser machine in the lobby was a life saver in the mornings and on sweltering days. We loved that the hotel was quiet and clean with a 24 hour convenience store just round the corner. Will definitely stay and recommend friends and family to stay again.
Stayed 11 nights in Jun 2025

10/10 Excellent

Nancy, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrive to Fukuoka airport too late to catch the last train home so we booked this hotel. Even though we arrived late, there was someone available to help us check in. The room, although small, was clean, comfortable, and reasonably priced. There was even a combination washer/dryer in the room. In the lobby, there is a coffee machine and guest can select amenties such as tea or bathing towels as needed for the room. Unlike other hotels in the chain, there were no bath salts offered but that is a very minor comment.
Stayed 1 night in Jul 2025

10/10 Excellent

Aaron

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is located a short walking distance from Hakata station, which has plenty of shops and links for local transport as well as Shinkansen for day trips. The staff were friendly and the lobby was welcoming and spacious. The room had plenty of space for my 2 suitcases, and it was convenient to be able to come and go at any time. The price was also reasonable. I will definitely consider staying again.
Stayed 8 nights in Jun 2025

8/10 Good

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Walkable distance to Hakata, does not offer cleaning/changing bedsheets unless staying over 7 nighrs
Stayed 2 nights in Jun 2025

10/10 Excellent

Wan Sze

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff are polite, services are good, places are clean and tidy. washing machine works property
Stayed 4 nights in Jun 2025

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to Hakata station and situated in a quiet area.
Stayed 4 nights in Apr 2025

10/10 Excellent

Lillian

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
insuite laundry was amazing!
Stayed 2 nights in Jun 2025

8/10 Good

Chi Keung

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
location okay, not far away from FUK JR station. Room okay and staff polite.
Stayed 3 nights in May 2025

10/10 Excellent

Wendy J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Camille

Stayed 7 nights in Jun 2025

10/10 Excellent

maria

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

pimlada

Travelled with group
Liked: Amenities, property conditions & facilities
everything is ok but for the person who can't sleep of it has sound this place not suite ,too closed with the train station a little bit sound into the room
Stayed 3 nights in Jun 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to Hakata station, lots of places to eat and supermarket nearby. Clean and comfortable. On the smaller side but to be expected. Good stay overall
Stayed 5 nights in May 2025

6/10 Okay

Wye Teng

Travelled with family
Disliked: Cleanliness
Cleanliness needs to be improved. The microwave was faulty but the use of the washer and dryer in the room was super helpful to us
Stayed 2 nights in May 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location, free shuttle bus, modern, cold air conditioners. Would be better with coffee machine in room or at water station, more hooks to hang towel or jacket
Stayed 2 nights in May 2025

8/10 Good

Rajneet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were smalller than expected. Having a washer dryer in the room was super convenient as we were traveling alot. Only 10 min walk to Hakata Station.
Stayed 2 nights in May 2025

10/10 Excellent

Russell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walking distance to Hakata Station, good breakfast in hotel and in room washer dryer was very convenient.
Stayed 2 nights in May 2025

6/10 Okay

Pui Ming

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I have stayed a few Tokyu Stay hotels in Japan and this particular one is not the best. It is located next to Shinkansen railway tracks and the soundproof is the worst among all the hotels I have ever stayed. You could hear train noise from the windows and exhausts. I could barely sleep at night. However the rest of the hotel was acceptable.
Stayed 2 nights in May 2025

6/10 Okay

Fumiko

Travelled with group
Disliked: Cleanliness, staff & service
We heard the train running noise all the time.
Stayed 2 nights in May 2025

8/10 Good

Kenneth

Liked: Amenities
Comfortable
Stayed 2 nights in May 2025

10/10 Excellent

Mei Ling

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s walking distance from Hakata Station about 10mins, easily noticeable as you will walk past a park. There are 2 Lawson nearby other than that no much shopping mall and restaurant nearby. Has to rely on Hakata Station. Room is clean and not noisy at all.
Stayed 3 nights in May 2025

10/10 Excellent

Kam Lung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing absence to me is a gym room. So I had no choice but running at the park 500m away.
Stayed 6 nights in May 2025

10/10 Excellent

Jonas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is clean and very maintained. The bed is comfortable. (This time I do not have the back pain in morning as in other hotels we have stayed in this trip.) The breakfast is very good buffet of excellent quality. Although just next to rail with trains passing by, the sound proof is good and the train sound is soft.
Stayed 1 night in May 2025

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