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Shangri-La Golden Sands, Penang

4.0 star property

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Photo gallery for Shangri-La Golden Sands, Penang

Outdoor dining
Restaurant
Exterior
Outdoor banquet area
Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Place, Eden Parade Shopping Centre
    ‪2 min walk‬
  • Place, Ferringgi Beach
    ‪3 min walk‬
  • Place, Batu Feringghi Night Market
    ‪9 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪39 min drive‬

Room options

View all photos for Executive Room, 1 King Bed, Sea View

Executive Room, 1 King Bed, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 1 King Bed, Sea View

8.0 out of 10
Very good
(13 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 1 King Bed

7.4 out of 10
Good
(11 reviews)
  • Hill view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 2 Single Beds, Sea View

Executive Room, 2 Single Beds, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Room, 2 Single Beds, Sea View

7.6 out of 10
Good
(4 reviews)
  • Sea view
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Room, 2 Single Beds

9.0 out of 10
Wonderful
(10 reviews)
  • Hill view
  • 36 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed

  • Sea view
  • 72 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(10 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room

9.0 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior king Room

Lobby

Superior king Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe twin Room

Lobby

Deluxe twin Room

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Aerial view
PARKROYAL Penang Resort
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  • Pool
  • Spa
  • Kids’ pool
  • Water slide
4.4 out of 5, Excellent, 1,002 reviews
The price is €183
includes taxes & fees
8 Jun - 9 Jun
PARKROYAL Penang Resort

About this property

Shangri-La Golden Sands, Penang

2 outdoor pools, a golf course and free water park access are available at this resort. Free WiFi in public areas and free self parking are also provided. Other amenities include a restaurant, a health club and a bar/lounge.
Shangri-La Golden Sands, Penang offers 387 accommodations, which are accessible via exterior corridors and feature minibars and a safe. A pillow menu is available. 43-inch LCD televisions come with premium cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

This George Town resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can play rounds at the 9-hole golf course and enjoy the facilities at the water park with waterslides. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts and a health club.

Children aged under 4 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Shangri-La Golden Sands, Penang. During your stay, you're just a quick walk from Ferringgi Beach. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Continental breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Services include babysitting, a free children's club and a lifeguard on-site
  • On-site recreation includes a golf course, 2 outdoor tennis courts and a gym
  • 0.1 mi (0.2 km) from Ferringgi Beach and 2.1 mi (3.3 km) from Tropical Spice Garden
As a guest of Shangri-La Golden Sands, Penang, you'll find a golf course, a complimentary water park, and 2 outdoor swimming pools. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre, 5 meeting rooms, and limo/town car service. A children's pool, a health club, and a library are also featured at the family-friendly Shangri-La Golden Sands, Penang. You'll have access to the outdoor pool and health club at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4-star George Town resort.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 11:00 AM.
Shangri-La Golden Sands, Penang has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free offsite parking
  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: MYR 84 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 9-hole golf course
  • Arcade/game room
  • Children's pool
  • Ecotours
  • Free children's club
  • Free water park
  • Golf lessons
  • Health club
  • Library
  • Mini golf
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Tennis lessons
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Lift (180 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Golden Sands, Penang

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 84 per person
  • Rollaway bed fee: MYR 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Golden Sands Resort Shangri-La
Golden Sands Resort Shangri-La Penang George Town
Golden Sands Shangri-La
Golden Sands Shangri-La Penang George Town
Golden Sands Batu Ferringhi
Golden Sands Resort By Shangri-La Hotel Batu Ferringhi
Golden Sands Resort By Shangri-La Penang/Batu Ferringhi
Golden Sands Resort by Shangri La
Shangri Golden Sands, Penang
Shangri La Golden Sands Penang
Shangri-La Golden Sands, Penang Resort
Golden Sands Resort by Shangri La Penang
Shangri-La Golden Sands, Penang George Town
Shangri-La Golden Sands, Penang Resort George Town

Shangri-La Golden Sands, Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 421 out of 1003 reviews
Rating 8 - Good. 342 out of 1003 reviews
Rating 6 - Okay. 133 out of 1003 reviews
Rating 4 - Poor. 72 out of 1003 reviews
Rating 2 - Terrible. 35 out of 1003 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jynan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing from Beginning to end , staff & service amazing definitely will stay again 👍👍
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Caroline

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, the staff very courteous, nice deck chairs to enjoy the sea breeze and sounds of the ocean. Only short coming was the missing beach and ability to swim in the sea .
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mohd Asraf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

??

Liked: Cleanliness, amenities, property conditions & facilities
The hotel was very good.
Stayed 2 nights in Oct 2025
Verified

4/10 Poor

Imran

Disliked: Cleanliness, property conditions & facilities
The rooms are filthy and the entire resort is very old and tired. If you're coming to this part of penang, id recommend Park Royal. Avoid this place if your budget allows.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Yi Chieh

Pool is g
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Hayder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for family
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be aware that the rooms facing the city have no balcony. We upgraded on check-in and had a lovely balcony looking over the pools and sea. The hotel wasn’t full so there were plenty of sunbeds and breakfast was quiet even at peak hour! Plenty of food choices and the staff were friendly. There is no beach access due to erosion but the grounds are fine and pools looked lovely. Plenty of places to eat and drink just outside the hotel so make sure you explore. Grabs are plentiful and it’s only a 10 min drive to the butterfly farm and Batik cultural factory.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have kids, this is where it’s at! There is a kids club 10-13.00 (chargeable at 30 MYR for 2 hours) and 14.00-18.00 (free), both of which have great activities - in the morning, there is a large soft play zone with giant slides, video games etc and in the afternoon, they do activities like cooking class, golf, flying kites, etc. Plus you have all the pools, splash area and beach water sports. The staff were warm, professional and keeping with the strong Shangri-La brand ! We would come back!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Wasim

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, amenities were available, had some minor issues in our room and addressed immediately. Room service was also very responsive and available at all hours
Stayed 5 nights in Dec 2025
Verified

6/10 Okay

Siew

Liked: Cleanliness, property conditions & facilities
Room small for two let alone 3 persons. Very noisy hotel. Buffet average. Hot plates for cold food.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

NG

Liked: Cleanliness, staff & service, amenities
This hotel caters to families with young chidren. As such the staff does more like cotton candy, carolling on Christmas, giving complimentary cake to each room.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Siew Hon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
still good service though sad about the soil erosion of the beach
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Madalina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, great staff, definitely worth getting a room with a view of the pool/sea. Close to hawker market for food options. Need to take bus to go into George Town however, but bus stop is right outside the hotel so pretty convenient.
Stayed 8 nights in Oct 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, nice balcony to sit out overlooking pools and sea, staff very welcoming and friendly. Grounds are spotless and very well kept. Pool towels everyday. Comfy sun loungers. Good restaurants nearby. Comfy beds, easy to sleep, good sized bathroom, lovely stay.
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Angela LaVette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Property is very clean and nice.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 4 nights in Jun 2024
Verified

8/10 Good

Johnny

The staff were friendly and their food was great. Overall a great experience but the hotel has seen its better days and needs some update.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Shankar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't have their breakfast. We did get a room overlooking the beach and pool
Stayed 1 night in Dec 2025
Verified

4/10 Poor

han hui

Disliked: Property conditions & facilities
The room is old, sound block is very poor that can hear clearly the room next to it. and breakfast is not tasty for 5star hotel consideration. Only grateful for the swimming pool area is comfortable with cover & laying bed.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Aimran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service top notch as always and great breakfast options!
Stayed 3 nights in Mar 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
Excellent variety of Breakfast options and everyday they would switch out some food items.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice experience staying here
Stayed 1 night in Dec 2024
Verified

6/10 Okay

SAI HEUNG

Liked: Staff & service, room comfort
Room looks and feels dated. Towels not look clean. Not Shangri-la standard overall
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for a family

We loved our stay at the Golden Sands. Excellent choice for families. The pool area is fantastic.
Stayed 3 nights in Jan 2025