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Holiday Inn Grand Rapids Downtown by IHG

3.0 star property

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Photo gallery for Holiday Inn Grand Rapids Downtown by IHG

Property amenity
Exterior
Meeting facility
Exterior
Standard Room, 2 Queen Beds, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

View in a map
310 Pearl Street NW, Grand Rapids, MI, 49504
  • Place, Gerald R. Ford Museum
    ‪3 min walk‬
  • Place, DeVos Performance Hall
    ‪5 min walk‬
  • Place, Van Andel Arena
    ‪8 min walk‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Communications)

9.0 out of 10
Wonderful
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications)

Standard Room, 1 Queen Bed, Accessible (Communications) | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed, Accessible (Communications)

9.4 out of 10
Exceptional
(6 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(75 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Mid Floor)

9.0 out of 10
Wonderful
(10 reviews)
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

Standard Room, 2 Queen Beds, City View | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed

Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

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About this property

Holiday Inn Grand Rapids Downtown by IHG

Hotel with free parking, 9-minute walk to Van Andel Arena
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free WiFi in public areas, free self parking and a free area shuttle are also provided. Additionally, a bar/lounge, a 24-hour business centre and Access to hot tub are on-site. Housekeeping is available on request.
Holiday Inn Grand Rapids Downtown by IHG offers 175 accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Holiday Inn Grand Rapids Downtown by IHG's great location. During your stay, you're just a quick walk from Van Andel Arena. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, a 24-hour business centre and 3 meeting rooms
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Van Andel Museum Center and Public Museum of Grand Rapids
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Holiday Inn Grand Rapids Downtown by IHG offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 1263 square feet (117 square metres) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Grand Rapids Downtown by IHG. A free area shuttle within 2.00 miles is available. Self parking is free.

This 3-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekdays from 6:30 AM and 11:00 AM.
Burger Theory​ – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 2 miles
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 8 to 24 for adults and USD 3.89 to 3.89 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Burger Theory​

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Hot tub
  • Indoor pool
  • Personal motorised watercraft
  • Shopping

Family friendly

  • Free area shuttle
  • In-room cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,263 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 100% renewable energy
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 120 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8.00 to 24.00 for adults and USD 3.89 to 3.89 for children
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6 AM to 11 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Grand Rapids Downtown Holiday Inn
Holiday Inn Grand Rapids Downtown
Holiday Inn Hotel Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Hotel
Holiday Inn Grand Rapids Downtown Hotel Grand Rapids
Hotel Holiday Inn Grand Rapids Downtown Grand Rapids
Grand Rapids Holiday Inn Grand Rapids Downtown Hotel
Hotel Holiday Inn Grand Rapids Downtown
Holiday Inn Grand Rapids Downtown Grand Rapids
Holiday Inn Hotel
Holiday Inn
Holiday Grand Rapids Downtown

Holiday Inn Grand Rapids Downtown by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 737 out of 1023 reviews
Rating 8 - Good. 194 out of 1023 reviews
Rating 6 - Okay. 64 out of 1023 reviews
Rating 4 - Poor. 12 out of 1023 reviews
Rating 2 - Terrible. 16 out of 1023 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and nice, but the light around the mirror is worthless. No way you can put on makeup with that mirror.
Stayed 1 night in Sep 2025

8/10 Good

Mary K

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant was not good. Overpriced for qualuty. Staff were very nice and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very accommodating in every way

Everything was very clean. I had a procedure at the hospital and live 4 hours away, hotel 5 min from hospital. Procedure was at 7:30 am worked out perfectly.
Stayed 1 night in Sep 2025

8/10 Good

Margaret

Travelled with family
Liked: Cleanliness
Stayed 5 nights in Aug 2025

8/10 Good

Dustina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay again. Loved that it was dog friendly!
Stayed 1 night in Aug 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities
I love that Decaf K-Cup Pods were included along with regular!
Stayed 2 nights in Aug 2025

2/10 Terrible

Kathlene

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It wasn't the best stay. It was dirty and felt unsafe.
Stayed 1 night in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Easy free parking. No free breakfast.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kristin

Stayed 6 nights in Aug 2025

10/10 Excellent

MASAYUKI

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent!!!
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing missing was a complimentary breakfast!!
Stayed 1 night in May 2025

6/10 Okay

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities
They really need to do a better job securing the parking lot. There are a lot of questionable characters hanging around. Also, the windows feel like they are open as the street noise sounded like we were sleeping on the street. No insulation at all.
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
perfect for downtown.
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kathleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I stayed for three days/two nights. It is conveniently located as the museums and downtown area are within walking distance. The hotel staff were helpful and pleasant. The hotel restaurant served delicious meals and the waitstaff was friendly. I highly recommend staying here. My only complaint is that the freeway is right next to the hotel and was a bit noisy at night.
Stayed 2 nights in Aug 2025

6/10 Okay

Autumn

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Location was very convenient for our group and was very inviting-feeling. Staff was kind and the internal building was very clean. Only downside was the fan in the bathroom being broken, there was no ventilation when bathing which caused some issues for myself. The food was great as well and the variety of options within the restaurant and the lobby were good as well. Would stay again
Stayed 3 nights in Aug 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Haley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good vending options.
Stayed 2 nights in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was fine
Stayed 1 night in Aug 2025

6/10 Okay

Cassidy

Liked: Staff & service, amenities, property conditions & facilities
The room smelled wet and musty. It was stinky. No garbage bags, Toilet was dirty Shower and bathroom are dingy and outdated. Bed was good
Stayed 1 night in Aug 2025

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice stay. I have stayed at almost every hotel in downtown and this will be a returning one for me
Stayed 1 night in Aug 2025

8/10 Good

Lisa, Winfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is very conveniently located in downtown, but it does sit right next to a highway, which can be loud at night for light sleepers.
Stayed 2 nights in Aug 2025

10/10 Excellent

Mary Angelique

Travelled with family, Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk people were super helpful! I loved that i got to bring my dogs and it wasnt a problem
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable beds
Stayed 1 night in Aug 2025