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Bay Gardens Marina Haven

3.0 star property

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Lounge
Superior Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds
Breakfast, lunch, dinner served; Caribbean cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Rodney Bay Marina, Gros Islet, 00000
  • Place, Rodney Bay Marina
    ‪3 min walk‬
  • Place, Friday Night Street Party
    ‪11 min walk‬
  • Place, Reduit Beach
    ‪12 min walk‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪74 min drive‬

Room options

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 2 Double Beds

8.4 out of 10
Very good
(17 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Room, 1 King Bed

8.2 out of 10
Very good
(10 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Water park
Bay Gardens Hotel
  • Pool
  • Breakfast included
  • All-inclusive
  • Parking included
4.0 out of 5, Very good, 1,006 reviews
The price is €153
includes taxes & fees
9 Mar - 10 Mar
Bay Gardens Hotel

About this property

Bay Gardens Marina Haven

Along with an outdoor pool, this hotel has a restaurant and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a conference centre, a business centre and dry cleaning.
Bay Gardens Marina Haven offers 35 accommodations with a safe and a hairdryer. Rooms open to balconies or patios. Televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Gros Islet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Bay Gardens Marina Haven. During your stay, you're just a quick walk from Rodney Bay Marina. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy Caribbean cuisine while dining at Oasis Restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Rodney Bay Marina and 8 minutes on foot from Rodney Bay Aquatic Centre
  • Airport shuttle service available for a fee
Some rates at Bay Gardens Marina Haven are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

A business centre and meeting rooms are available. An outdoor pool, tour/ticket assistance, and a garden are also featured at the business-friendly Bay Gardens Marina Haven. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gros Islet hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Oasis Restaurant – This restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Bay Gardens Marina Haven are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Oasis Restaurant

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2007
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 60

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Late check-out fee: USD 60 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Bay Gardens Marina Haven offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Palm Haven
Palm Haven Gros Islet
Palm Haven Hotel
Palm Haven Hotel Gros Islet
Palm Haven Hotel St. Lucia/Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Garns Marina Haven Hotel
Bay Gardens Marina Haven Hotel
Bay Gardens Marina Haven Gros Islet
Bay Gardens Marina Haven Hotel Gros Islet
Bay Gardens Marina Haven (All inclusive Optional)

Bay Gardens Marina Haven Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 124 out of 280 reviews
Rating 8 - Good. 103 out of 280 reviews
Rating 6 - Okay. 32 out of 280 reviews
Rating 4 - Poor. 8 out of 280 reviews
Rating 2 - Terrible. 13 out of 280 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Arun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visitors to St Lucia staff was very friendly and helpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Terrelle

Liked: Cleanliness, amenities, property conditions & facilities
Staff was extremely helpful. However, I had no bottled water in my room as promised. The rooms were very clean. Smart televisions would be great additions to the rooms. But overall a great experience.
Stayed 1 night in Nov 2025

10/10 Excellent

Philip M.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service , excellent customer service , a great stay indeed
Stayed 3 nights in Nov 2025

10/10 Excellent

Tamera

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Roland at the front desk made sure our stay was great! Thank you Roland ❤️
Stayed 2 nights in Nov 2025

2/10 Terrible

Stephen

Stayed 3 nights in Nov 2025

10/10 Excellent

Natalie, St Joseph

Stayed 3 nights in Oct 2025

10/10 Excellent

marianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and quiet place with friendly and helpful staff. I had all inclusive with full package of benefits. Great beach with bar and restaurant, excellent food and service. Love it!
Stayed 7 nights in Oct 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kennedy Leroy

Liked: Cleanliness, staff & service, property conditions & facilities
Good 👍
Stayed 10 nights in Sep 2025

4/10 Poor

Teshia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk service was not good. Yes I came in about 3:30pm the front desk person was busy chatting at the side with another coworker. My presence was never acknowledged until I had to shout “hello is anyone home” another staff walking by said “someone will be with you shortly”. I had to wait for room to be cleaned which was understandable, however getting to the room is smelled of insect repellent. I was in the shower there was a knock at the door seems the housekeeper forgot to put pillow cases on all pillows. I told her to please give me 5mins to get some clothes on. She said she would come back she never did. I called front desk and was told the staff already left. I slept with no pillow cases. The entire experience that night was not good. Seems there was a party or something in the adjacent building so it was noisy until about 2am so I did not fall asleep until morning so I missed breakfast. Same thing the Saturday night. I was very disappointed overall.
Stayed 2 nights in Sep 2025

10/10 Excellent

Teanna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel. Worth the stay
Stayed 4 nights in Sep 2025

4/10 Poor

Sydney

Travelled with family and small children
It’s okay but not as top quality as it is online
Stayed 4 nights in Aug 2025

10/10 Excellent

lesa

Liked: Cleanliness, property conditions & facilities
Property was clean n tidy
Stayed 4 nights in Jul 2025

6/10 Okay

Thyeis

Convenient
Stayed 1 night in Aug 2025

8/10 Good

melisa

Liked: Cleanliness, staff & service
Onika at the front desk is my new bestie!! Professional, empathetic and customer service savvy. Give this young lady a raise!! Ive stayed here about 3/4 times. It's the same. Dated and average but clean and convenient. The main thing about this place is the breakfast/food is always excellent and the chef is very accommodating .
Stayed 1 night in Jul 2025

10/10 Excellent

RACHEDA

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The property is lovely, the staff are really warm and inviting. Each and everyone of them made our stay so much better than we expected. WE will definitely be back as soon as we can.
Stayed 2 nights in Jun 2025

10/10 Excellent

Liana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
the buffet breakfast was great the shuttle service between this hotel and the other 2 Bay Gardens was very convenient
Stayed 2 nights in Jun 2025

4/10 Poor

Sarah

Disliked: Cleanliness, amenities, property conditions & facilities
Maintenance required
Stayed 3 nights in Jun 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, room comfort

Nice little oasis

Overnight stay after staying at Sandals for a week. We liked the room overall. Bed was comfortable. We stayed on a saturday night and there is a music venue close by that was rather loud until about 1:30am. it really didnt keep us awake but just be aware. The onsite restaurant was on the expensive side, $50 usd per person for a buffet. Not to mention they have a bug zapper just above the food service area. Breakfast was good and included.
Stayed 1 night in May 2025

6/10 Okay

Lorraine

Travelled with family
Disliked: Staff & service
.
Stayed 2 nights in May 2025

6/10 Okay

Lorraine

Travelled with family
Liked: Cleanliness
Disliked: Amenities
Additional dining options required. One restaurant on property, close at 9.30pm. Self service snacks and drinks machines will be good improvements.
Stayed 5 nights in May 2025

8/10 Good

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in May 2025

8/10 Good

Keither

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The convenient for everything.
Stayed 5 nights in May 2025

8/10 Good

Frank

Liked: Amenities
Good basic hotel accommodation for the area.
Stayed 3 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor Service !!!

The receptionist was more focused on havin her dinner. She forgot to give us wrist bands and welcome drink tokens and pool tokens , also forgot to tell us the time for breakfast and the WiFi password. She then stated I had to ask for assistance with my bags to the room. The first room given the bathroom had a terrible smell. The second room had a leak . The third room the television didn’t work . The towels were dirty. The fourth room given the ac had an issue. I gave up by then.I will never be staying there again .
Stayed 1 night in Apr 2025