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Coco Palm

Property class: 3.5

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Photo gallery for Coco Palm

Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, pool loungers
Standard Room, Pool View | Premium bedding, in-room safe, desk, laptop workspace
Standard Room, Pool View | Premium bedding, in-room safe, desk, laptop workspace
Reception
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Rodney Bay Village, Gros Islet
  • Place, Baywalk Shopping Mall
    ‪4 min walk‬
  • Place, Reduit Beach
    ‪10 min walk‬
  • Place, Rodney Bay Marina
    ‪18 min walk‬
  • Airport, Vieux Fort (UVF-Hewanorra Intl.)
    ‪72 min drive‬

Room options

View all photos for Standard Room, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Garden View

8.8 out of 10
Excellent
(42 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, Pool View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, Pool View

8.8 out of 10
Excellent
(25 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sundeck Serenity Suite

Sundeck Serenity Suite | Premium bedding, in-room safe, desk, laptop workspace

Sundeck Serenity Suite

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Sundeck Splash Suite

Sundeck Splash Suite | Premium bedding, in-room safe, desk, laptop workspace

Sundeck Splash Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, Garden View

10.0 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Pool View

View from room

Suite, 1 King Bed with Sofa bed, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Sundeck Swim-up Suite

Sundeck Swim-up Suite | Premium bedding, in-room safe, desk, laptop workspace

Sundeck Swim-up Suite

8.6 out of 10
Excellent
(8 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

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About this property

Coco Palm

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and concierge services are on-site.
Coco Palm offers 83 air-conditioned accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 43-inch flat-screen televisions come with cable channels.

Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Coco Palm gets high marks from our customers. During your stay, you're just a quick walk from Baywalk Shopping Mall. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the pool and the breakfast
  • Steps from Baywalk Shopping Mall and 11 minutes on foot from Reduit Beach
  • Airport pick-up shuttle service available for a fee
Some rates at Coco Palm are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Coco Palm offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

There are 3 meeting rooms available. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Coco Palm. A shuttle from the airport to the hotel (available on request) is available for a fee. Free self parking is available.

This 3.5-star Gros Islet hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Coco Palm has a restaurant on site.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Coco Palm are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

Buffet and à la carte meals and snacks included
Room service during certain hours

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 10:00 AM to 8:00 PM on request
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Mini-fridge
  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2005
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 104.00 per vehicle (maximum occupancy 3)
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Coco Palm offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Coco Palm Resort St. Lucia/Gros Islet
Coco Palm Gros Islet
Coco Palm Hotel
Coco Palm Hotel Gros Islet
Palm Coco
Coco Palm St Lucia
Hotel Coco Palm
Coco Palm Hotel
Coco Palm Gros Islet
Coco Palm Hotel Gros Islet

Coco Palm Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 505 out of 1002 reviews
Rating 8 - Good. 337 out of 1002 reviews
Rating 6 - Okay. 111 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 16 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly room clean, all good
Stayed 1 night in Jan 2026

10/10 Excellent

Alicia Joanna

Travelled with partner
Liked: Cleanliness
Staff, clean room and close proximity to everything.
Stayed 4 nights in Jan 2026

8/10 Good

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff helpful. The menu delivered fabulous meals.
Stayed 2 nights in Jan 2026

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at Coco Palm are excellent! You get the boutique feeling where staff know your name. Michael and Garfield at front of house were friendly and we got above-and-beyond assistance in booking an excursion. Natasha learned our names day one and always offered a smile and helpful service. Vernessa offered warm friendly service and absolutely went above and beyond on our last day and made us feel so special. I could go on and on and am sorry for missing anyone! We even witnessed bar and restaurant staff expertly handle a rude and abusive guest. If you are seeking a smaller, clean, nicely appointed, well-located hotel where you will feel seen and treated with care and respect, then Coco Palm is for you. We will certainly be back along with other repeat guests.
Stayed 7 nights in Jan 2026

10/10 Excellent

Troy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All of the above mention
Stayed 4 nights in Dec 2025

6/10 Okay

LERONE

Liked: Staff & service
Beds were very noisy and lots of mosquitoes .staff was great upon arrival and departure. This is my second time coming to coco.
Stayed 4 nights in Jan 2026

4/10 Poor

CHAZ

Stayed 3 nights in Jan 2026

8/10 Good

Laslin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast menu need a lot of work, food was horrible. The bar service was a little bit slow but bartender was awesome. The room was clean and our cleaning lady was great.
Stayed 11 nights in Dec 2025

6/10 Okay

Gayle

Liked: Cleanliness, property conditions & facilities
Room was nice. Reception staff were nice. Felt ignored once I checked in. Table staff were nice service ok. Coffee not good. No dairy free option at breakfast. Very noisy at night as club strip nearby.
Stayed 3 nights in Dec 2025

4/10 Poor

Watson

Stayed 1 night in Dec 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room! Nice to have resto on site. Pool looks awesome.
Stayed 1 night in Jan 2026

2/10 Terrible

Rashana Michelle Le Precious

Stayed 8 nights in Dec 2025

6/10 Okay

Rishi Pooran

Stayed 3 nights in Dec 2025

8/10 Good

Barrington

Only stayed for 1night but found staff very accommodating room clean had dinner and breakfast both good
Stayed 1 night in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room very nice , bit too noisy on the ground floor at 6.30 am with cleaning trolleys, pool lovely, restaurant nice food good big portions, but breakfast not so great
Stayed 1 night in Dec 2025

10/10 Excellent

Parveen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, I wanted roast bakes which they made for me, amazing
Stayed 2 nights in Nov 2025

10/10 Excellent

Wendy

Stayed 4 nights in Nov 2025

10/10 Excellent

Michaline P

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service from all the staff. Helpful when problems arise. Will visit again!
Stayed 4 nights in Nov 2025

8/10 Good

Yvonne Louise

Stayed 10 nights in Nov 2025

10/10 Excellent

Helen

Stayed 2 nights in Nov 2025

8/10 Good

Fady

Stayed 1 night in Nov 2025

8/10 Good

Courtney

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean, pool was great. Great location and great staff
Stayed 5 nights in Nov 2025

10/10 Excellent

Dannisha

Liked: Cleanliness, amenities, property conditions & facilities
AMAZING☺️ THE STAFF IS SO FRIENDLY, POLITE AND EXTREMELY HELPFUL. I HIGHLY AND I MEAN HIGHLY RECOMMEND COCO PALM.
Stayed 2 nights in Nov 2025

8/10 Good

Candice

Business traveller
Liked: Cleanliness, property conditions & facilities
Friendly staff
Stayed 3 nights in Nov 2025