Sleep Inn & Suites

2.5 star property

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Photo gallery for Sleep Inn & Suites

Lobby
Lobby
Standard Room, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board
Pool
Lobby sitting area

Reviews

7.0 out of 10
Good

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

View in a map
18216 Col Henry K Douglas Dr, Hagerstown, MD, 21740
  • Hagerstown Premium Outlets
    ‪1 min drive‬
  • Hagerstown Roundhouse Museum
    ‪5 min drive‬
  • Maryland Theater
    ‪6 min drive‬
  • Hagerstown, MD (HGR-Hagerstown Regional)
    ‪15 min drive‬

Room options

Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Single Sofa Bed

Room, 1 Double Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 King Bed, Non Smoking

7.2 out of 10
Good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Double Beds, Non Smoking

7.0 out of 10
Good
(28 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

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About this property

Sleep Inn & Suites

Hotel in Hagerstown with free breakfast and fitness centre
This hotel features a fitness centre, WiFi in public areas and coffee/tea in a common area. Free buffet breakfast and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Sleep Inn & Suites offers 96 accommodations with a safe and free newspapers. 32-inch flat-screen televisions come with cable channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a shower and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sleep Inn & Suites. During your stay, you'll be within walking distance of Hagerstown Premium Outlets. Free breakfast, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Hagerstown Premium Outlets and a few minutes from Marty Snook County Park
  • Pets welcome for a fee
A computer station is on site and WiFi is available in public spaces for a fee. A business centre and a meeting room are available. Free breakfast is available daily. Event space at this hotel measures 1163 square feet (108 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Sleep Inn & Suites. Free self parking is available.
Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,163 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10.00 per night
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7 AM to 11 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Sleep Inn Hagerstown
Sleep Inn Hotel Hagerstown
Sleep Inn & Suites Hotel
Sleep Inn & Suites Hagerstown
Sleep Inn & Suites Hotel Hagerstown

Sleep Inn & Suites Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 208 out of 741 reviews
Rating 8 - Good. 224 out of 741 reviews
Rating 6 - Okay. 132 out of 741 reviews
Rating 4 - Poor. 84 out of 741 reviews
Rating 2 - Terrible. 93 out of 741 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

8/10 Good

Ellen

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in May 2025

8/10 Good

Bobby

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The pool wasn't open and we were not told that at check in.
Stayed 1 night in May 2025

2/10 Terrible

Frederick B

Disliked: Cleanliness, property conditions & facilities
The room was smelling
Stayed 1 night in May 2025

10/10 Excellent

Habunamboka

Stayed 1 night in May 2025

10/10 Excellent

Habunamboka

Stayed 1 night in May 2025

10/10 Excellent

Debra

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Matthew at check in was excellent. A nice welcome and friendly disposition!
Stayed 1 night in May 2025

10/10 Excellent

Claude

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stopped here 15 times over the last 9 years. I had a companion with me this time and we stopped at the continental breakfast, which was actually a full, free breakfast! I didn’t know how nice the place was and what a good deal I was getting.
Stayed 2 nights in May 2025

6/10 Okay

huaping

Travelled with partner
Disliked: Property conditions & facilities
the wall and carpets need repaint/redo. The exercise room is better than I expected.
Stayed 1 night in May 2025

8/10 Good

John, Wolfeboro Falls

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was fine, but bathroom design was a bit odd.
Stayed 1 night in May 2025

4/10 Poor

Miriam

Travelled with family
Liked: Cleanliness
Disliked: Staff & service

Do not book

Arrived and was informed pool not open this season. Was not offered someone to bring towels or sheets and blankets. Breakfast terrible. Room’s lights did not work in some areas. The tv remote did not work! Disappointed children!
Stayed 2 nights in May 2025

10/10 Excellent

Latesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay friendly staff
Stayed 2 nights in May 2025

8/10 Good

Reno

Liked: Cleanliness, staff & service, amenities
Everything was great, excellent breakfast! Only issue that I was unaware off before checking in was that the pool and hot tub were not usable at the time of my stay.
Stayed 3 nights in Apr 2025

2/10 Terrible

Richard

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Loss of power
Stayed 2 nights in Apr 2025

10/10 Excellent

Yao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money saved

First room was filthy. Second room at least looked a little better. Ceiling falling in bathroom. Hallway stank to high heaven.
Stayed 3 nights in Apr 2025

6/10 Okay

Wilhelm

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness
Average facility, very nice staff. The free breakfast was slim pickings and almost gone with an hour left in breakfast time slot.
Stayed 1 night in Apr 2025

6/10 Okay

Brian

Liked: Room comfort
Disliked: Property conditions & facilities

One night max

While it was ok for a single night stay, I wouldn't recommend it for longer than that. Common areas and rooms need updating immediately. Carpeting is old and worn, and the room amenities are spartan and also outdated.
Stayed 1 night in Apr 2025

6/10 Okay

kim

Liked: Room comfort
Disliked: Property conditions & facilities

Going downhill

Carpet ripped in 2 places. Bathroom had hair still in shower and house keeping didn’t look to be a priority Pool out of order for upgrades. But no work being done. Use to stay here every time. This will be the last.
Stayed 3 nights in Mar 2025

2/10 Terrible

JoElla

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible night service

The place was terrible. there was poop on the walls on the toilets. I complained about it. The one girl showed me five different rooms that were filthy. She finally told me either. I take the last one or I could leave. We took it only because it was late at night and we were tired.
Stayed 2 nights in Apr 2025

8/10 Good

lorraine

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service

Breakfast not well stocked. Ran out of milk.

Stayed 4 nights in Apr 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, room comfort

One night only

Location of hotel is very good. Located right off highway, this hotel is near a Walmart, Waffle House and plenty of gas stations and other food choices. The front desk and breakfast attendant were very nice. The room/hotel is outdated. It could have been cleaner. The rug in our room definitely had not been vacuumed. We were just passing through for the night, so we didn’t care about the lack of updates, but would not recommend if staying more than one night.
Stayed 1 night in Apr 2025

10/10 Excellent

LOIS, WICHITA

Liked: Cleanliness, staff & service
Friendly, helpful person at the front desk.
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Henry

Disliked: Property conditions & facilities
Wore furniture and missing lamp
Stayed 1 night in Mar 2025