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Mount View Hakone

3.5 star property

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Property amenity
JP Western Superior Twin (Advance notice needed for food allergies, cannot change at the check in) | Laptop workspace, free WiFi
Property amenity
Hot springs/mineral springs, aromatherapy
Hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
885 Sengokuhara, Hakone-machi, Hakone, Kanagawa-ken, 250-0631
  • Place, Sengokuhara Onsen
    ‪1 min walk‬
  • Place, Fuji-Hakone-Izu National Park
    ‪1 min walk‬
  • Place, Lalique Museum Hakone
    ‪5 min walk‬

Room options

View all photos for JP Style w/ Shared Bath, Non Smoking (Child fee apply from age 3+/Advance notice for food allergies)

JP Style w/ Shared Bath, Non Smoking (Child fee apply from age 3+/Advance notice for food allergies) | Laptop workspace, free WiFi

JP Style w/ Shared Bath, Non Smoking (Child fee apply from age 3+/Advance notice for food allergies)

9.6 out of 10
Exceptional
(15 reviews)
  • Mountain view
  • 23 sq m
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for JP Western Single, Non Smoking (Advance notice needed for food allergies, cannot change at check in)

JP Western Single, Non Smoking (Advance notice needed for food allergies, cannot change at check in) | Laptop workspace, free WiFi

JP Western Single, Non Smoking (Advance notice needed for food allergies, cannot change at check in)

9.2 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for JP Western Superior Twin (Advance notice needed for food allergies, cannot change at the check in)

JP Western Superior Twin (Advance notice needed for food allergies, cannot change at the check in) | Laptop workspace, free WiFi

JP Western Superior Twin (Advance notice needed for food allergies, cannot change at the check in)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for JP Style with Shared Bath (Advance notice needed for food allergies, cannot change at the check in)

JP Style with Shared Bath (Advance notice needed for food allergies, cannot change at the check in) | Laptop workspace, free WiFi

JP Style with Shared Bath (Advance notice needed for food allergies, cannot change at the check in)

  • 21 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for JP Single with Shared Bath (Advance notice needed for food allergies, cannot change at the check in)

JP Single with Shared Bath (Advance notice needed for food allergies, cannot change at the check in) | Laptop workspace, free WiFi

JP Single with Shared Bath (Advance notice needed for food allergies, cannot change at the check in)

8.0 out of 10
Very good
(1 review)
  • 12 sq m
  • Sleeps 1
  • 1 Single Futon
  • Free Wi-Fi

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Reception
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  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.6 out of 5, Wonderful, 377 reviews
The price is €124
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About this property

Mount View Hakone

Along with a full-service spa, this ryokan has free newspapers and gift shops/newsstands. Free WiFi in public areas and free self parking are also provided. Additionally, a TV in a common area, a front desk safe and multilingual staff assistance are on-site.
Mount View Hakone offers 37 accommodations with complimentary slippers and a hairdryer. LCD televisions are featured in guestrooms.

Bathrooms include baths or showers, bidets, toilets with an electronic bidet and complimentary toiletries. This Hakone ryokan provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Private bath/onsen services include an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are 5 hot springs open between 3:00 PM and 5:30 AM.

Our customers tell us that they can't get enough of the helpful staff at Mount View Hakone. During your stay, you're just a quick walk from Choanji Temple. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine while dining at oohiroma
  • Breakfast served daily for a fee
  • Treat yourself to massages or aromatherapy at the spa
  • Amenities include free newspapers in reception, a front desk safe and a gift shop
  • On-site recreation includes hot springs
  • Within a 10-minute walk of Choanji Temple and Lalique Museum Hakone
As a guest of Mount View Hakone, you'll find a full-service spa and hot springs. WiFi is free in public spaces. Multilingual staff, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at Mount View Hakone. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Hakone ryokan.

For a fee, guests can enjoy a local cuisine breakfast daily from 7:30 AM to 9:30 AM.
Oohiroma – This restaurant specialises in Japanese cuisine and only serves dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 2,200 per person

Restaurants on site

  • oohiroma

Things to do

  • 5 hot springs
  • Full-service spa
  • Shopping
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Full-service spa

  • 5 hot springs
  • Aromatherapy
  • Hot springs open from 3:00 PM - 5:30 AM
  • Hot springs water temperature - 40 ºC
  • Massage
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • At least 80% lighting from LEDs
  • Designated smoking areas
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware

Room amenities

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 24-inch LCD TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests with dietary restrictions or food allergies should contact this property in advance.
Guests who book Half Board rate plans and require dinner must check-in by 6 PM.
Guests with dietary restrictions or food allergies should contact this property in advance.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 9:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from 3:00 PM to 5:30 AM.
  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Mount View Hakone Inn
Mount View Hakone
Mount View Hakone Ryokan
Mount View Hakone Hakone
Mount View Hakone Ryokan Hakone

Mount View Hakone Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 393 out of 651 reviews
Rating 8 - Good. 201 out of 651 reviews
Rating 6 - Okay. 46 out of 651 reviews
Rating 4 - Poor. 6 out of 651 reviews
Rating 2 - Terrible. 5 out of 651 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wes

Liked: Cleanliness, amenities, property conditions & facilities
Incredible atmosphere, kind and accommodating hosts, as well as the onsen are very relaxing!!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service, excellent food, very clean and beautiful location.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gabe

Liked: Cleanliness, property conditions & facilities
Room, staff and location were all perfect. I’ll be coming back on my next trip.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Brooke

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, unique experience, helpful and friendly staff.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ravindra

Liked: Cleanliness, amenities, property conditions & facilities
The kindest hotel I have ever stayed at. Everything was indeed spotless, the food excellent, the view from my room striking, etc, but what stood out was the service. Lovely, lovely, hotel.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Vineet

Liked: Cleanliness, property conditions & facilities
Awesome experience. Ambiance, amenities, food, staff, everything.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Valerie

Had such an amazing time! The private onsen is worth it!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room, spacious and traditional, and the hotel very conveniently has a Lawson just 1 minute's walk away. Breakfast was a lovely spread of traditional and international foods. Do note though, that some of the hot spring tubs in the photos require additional paid reservations, and are not included in the room stays.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

WENZHONG

Liked: Cleanliness, property conditions & facilities
The staff are very helpful and they can communicate in English when required. The dinner was fantastic and they took notice of my request of no seafood except fish
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Emmitt

Liked: Amenities, property conditions & facilities
Just what I was looking for with a traditional Onsen experience for a first time Japan trip!
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet place. Great location and fantastic food.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outdoor public onsen was great and very relaxing! That combined with the traditional room and dinner was a very cool experience. The staff were friendly and polite as well and were helpful in explaining the correct rules for wearing the yukata and using the onsen. Overall, a great stay.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
This Japanese style hotel is great and its services are excellent.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Nolen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very excellent onsen! The traditional style room was immensely comfortable and the dinner and breakfast meals were very filling and satisfying.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Kwong Chiu Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are excellent
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Luk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice onsen hotel. Breakfast and dinner are tasty. Will stay again.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable Very nice public onsen
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet hot spring hotel in Hakone. Friendly staff and beautiful private baths with views of bamboo
Stayed 1 night in May 2023
Verified

8/10 Good

Feng

Liked: Cleanliness, staff & service
Great staff and services👍
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Maria Jaja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay and awesome experience with the onsen. I recommend the private onsen.
Verified

10/10 Excellent

Anneliese

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my stay here and everything was very nice. The best part was definitely the private onsen. Definitely a must try for visitors.
Stayed 1 night in May 2023
Verified

10/10 Excellent

michelle Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice dinner
Stayed 1 night in Mar 2025
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff with a good knowledge of English. Well located close to a bus stop to explore the area. The onsen is (outside bath) really nice.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

miss

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This experience was amazing! Wonderful food, onsen and atmosphere—- thank you!
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

eunji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good kaiseki and beautiful onsen
Stayed 1 night in Dec 2023