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east Hotel Hamburg

4.5 star property

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Photo gallery for east Hotel Hamburg

Exterior
Property preview
Interior entrance
Exterior detail
Breakfast and dinner served, sushi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Air conditioning
  • Gym
  • Room service
  • Pet-friendly

Explore the area

View in a map
Simon-von-Utrecht-straße 31, Hamburg, HH, 20359
  • Place, Reeperbahn
    ‪2 min walk‬
  • Place, St. Pauli Piers
    ‪7 min walk‬
  • Place, Miniatur Wunderland
    ‪3 min drive‬
  • Airport, Hamburg (HAM)
    ‪15 min drive‬

Room options

View all photos for east Splash

east Splash | 1 bedroom, premium bedding, minibar, in-room safe

east Splash

9.8 out of 10
Exceptional
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Aqua

Aqua | 1 bedroom, premium bedding, minibar, in-room safe

Aqua

8.8 out of 10
Excellent
(8 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for east Room

east Room | 1 bedroom, premium bedding, minibar, in-room safe

east Room

9.0 out of 10
Wonderful
(24 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for east Suite

east Suite | Living area

east Suite

  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for east Signature

east Signature | 1 bedroom, premium bedding, minibar, in-room safe

east Signature

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Loft

Loft | 1 bedroom, premium bedding, minibar, in-room safe

Loft

9.6 out of 10
Exceptional
(11 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio

Studio | 1 bedroom, premium bedding, minibar, in-room safe

Studio

9.2 out of 10
Wonderful
(7 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

east Hotel Hamburg

Luxury hotel connected to the convention centre in Hamburg with a full-service spa
A full-service spa, a restaurant and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a sauna and a 24-hour business centre are on-site. Change of towels is available on request
East Hotel Hamburg offers 167 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include bathrobes, slippers and hairdryers. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Body & Soul. Services include massages. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us that they enjoy the helpful staff at east Hotel Hamburg. During your stay, you'll be connected to the convention centre and just a quick walk from Reeperbahn. Enjoy features like free WiFi in public areas, plus 3 bars and a full-service spa.
  • Free WiFi and wired Internet
  • Enjoy sushi while dining at East Restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Indulge with massages at Body & Soul
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym and a sauna
  • Just a 3-minute walk from Reeperbahn and 10 minutes on foot from St. Pauli Piers
  • Dogs welcome for a fee
East Hotel Hamburg offers its guests a full-service spa, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can unwind with a drink at one of the 3 bars/lounges. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 2153 square feet (200 square metres) and includes conference space. Spa services, a terrace, and multilingual staff are also featured at the luxury east Hotel Hamburg. Parking is available for a fee.

This 4.5-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to noon.
East Restaurant – This restaurant specialises in sushi and serves breakfast and dinner.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.00 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 35.00 per person
  • Covered self-parking fee: EUR 25.00 per day
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

East Hamburg
East Hotel Hamburg
east Hotel
east Hotel Hamburg Hotel
east Hotel Hamburg Hamburg
east Hotel Hamburg Hotel Hamburg

east Hotel Hamburg Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 49 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
Great location and very high quality rooms and restaurants. The pictures of the lobby etc. are surreal, but quite literary beautiful. Pictures don't do justice. Its a great spot. Particularly the bar, where half of the patrons are local residents. Best restaurant bar in the entire area. It is preferential to adults.
Stayed 2 nights in Jun 2025

10/10 Excellent

Taran

Stayed 1 night in Jun 2025

8/10 Good

Darren

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honestly one of the nicer hotels I’ve stayed at. Super chic, very comfortable bed, huge room and a beautiful view of a small garden just outside the window. Water pressure was great, shower is huge, and the staff was helpful, professional and friendly. It’s relatively easy to get to and there are plenty of cool spots to walk to in the neighborhood, but it’s not on a super busy street. The only knock I have is that the hair dryer wasn’t working so my partner had to deal with some wet hair. 100% I’ll stay here again
Stayed 1 night in May 2025

8/10 Good

richard

Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Udo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel in the heart of Hamburg
Stayed 3 nights in Mar 2025

10/10 Excellent

sing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

MUSTAFA, EDINBURGH

Stayed 1 night in Sep 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room design is different, we liked it. We had a lovely garden view. We stayed on weeknights and the club/bar area was quiet. The days were very warm the last week of August, and the AC was adequate. Apparently most accommodations don't have AC, so we felt lucky. We walked everywhere from our hotel to see the sights. Train station close enough to walk, but Uber was easier! The location was ideal for us.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Torsten

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, close to public transportation and a pharmacy to buy any incidentals you need. Had sushi for room service, was excellent. Would absolutely stay here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Kerstin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wir waren jetzt das 2 mal dort und es war beide Male einfach top.Super klasse.Wir kommen wieder
Stayed 1 night in Aug 2024

8/10 Good

Dario

Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique décor. Fun. Only negative was that despite there being an elevator, the hallway had series of stairs that made moving heavy luggage difficult.
Stayed 3 nights in May 2024

8/10 Good

MarcusTulio, Miami Beach

Liked: Cleanliness, staff & service, property conditions & facilities
The toilet and shower have a "funny" smell
Stayed 2 nights in Jun 2024

6/10 Okay

Katie

Travelled with partner
We asked for a quiet room prior to staying and they put us above the bar on our arrival on Friday evening. It’s quite a party bar which is fun when you are downstairs but not so much fun when trying to sleep. There was also a bad smell in the toilet from the drains and the AC wasn’t working. I went to complain and they said they had some problems in the hotel that day and this was the only room available so we had to stay there. The following day coming back from sightseeing in the afternoon we were stopped by a lady from reception who said she had another room available if we wanted to move to a quiet room, but our new room wouldn’t be available for at least another hour but she needed our room back so could we pack up and occupy ourselves for an hour - we declined as it just wasn’t convenient for us. We went up to our room, and we then couldn’t get in - the door lock had gone - they got maintenance out who said it would a 15 min job but it got to near 45 mins and i went to check and he said he would be some time as the complete mechanism had gone. So I went back to Reception who managed to get me another room (they did give us a voucher for the bar whilst we waited). So we ended in relocating to another room, where the AC didn’t work again! In a comedy of errors we then had a knock at the door and a dessert was delivered to us compliments of the hotel - the note with it was welcoming another guest back to the hotel - clearly not meant for us!
Stayed 3 nights in Dec 2023

10/10 Excellent

Phil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great stay. Highly recommended.
Stayed 1 night in Dec 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
very hip
Stayed 3 nights in Oct 2023

10/10 Excellent

Andreas

Stayed 2 nights in Aug 2023

10/10 Excellent

Ashley

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was amazing... only problem was, in the evening around the bar area i was told i could not wear shorts, even though it was so hot in hamburg during our stay and i was a guest staying at the hotel. I was made to go and change attire or i could not be around the bar. I have never experienced this before.
Stayed 2 nights in Jun 2023

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service
Lovely Boutique Style Hotel a few Minutes walk from the Madness of the Reepabhan, Very Clean and Room had everything you’d need.
Stayed 2 nights in Jun 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super-trendy in St. Pauli

The hotel is conveniently located near St. Pauli's bars and clubs (and more dodgier scenes) but stands in stark contrast to them, with a modern, elegant and extremely trendy design and vibe. This applies to the fusion of modern materials and colors with the old industrial red brick and large arched windows, as it does to the lobby and hippest lively bar that was completely full on the weekend nights, with a dj, Japanese food and creat cocktails. Rooms are beautiful too and comfortable. We were in the Splash room which we loved, but for those looking for complete privacy - beware: the AMAZING bath tub IS open to the rest of the room (the toilet, however, isn't). And we would have loved to have a few more channels in English on TV.
Stayed 2 nights in Mar 2023