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Hanoi Lakeside Premium Hotel

3.0 star property

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Photo gallery for Hanoi Lakeside Premium Hotel

Reception
Minibar, in-room safe, individually decorated, individually furnished
Front of property
Lobby
Balcony view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Spa
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
60 Cau Go, 60 7, Hanoi, HAN, 100000
  • Thang Long Water Puppet Theatre
    ‪2 min walk‬
  • Hoan Kiem Lake
    ‪3 min walk‬
  • St. Joseph's Cathedral of Hanoi
    ‪9 min walk‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪38 min drive‬

Room options

View all photos for Executive Double or Twin Room

Executive Double or Twin Room | Minibar, in-room safe, individually decorated, individually furnished

Executive Double or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Room

Minibar, in-room safe, individually decorated, individually furnished

Junior Room

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Honeymoon Room

Honeymoon Room | Minibar, in-room safe, individually decorated, individually furnished

Honeymoon Room

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room

Minibar, in-room safe, individually decorated, individually furnished

Family Quadruple Room

  • City view
  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Deluxe Double or Twin Room

Minibar, in-room safe, individually decorated, individually furnished

Deluxe Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Triple Room

Minibar, in-room safe, individually decorated, individually furnished

Family Triple Room

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

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About this property

Hanoi Lakeside Premium Hotel

Hotel with a full-service spa, steps from Thang Long Water Puppet Theatre
A full-service spa, a restaurant and a snack bar/deli are available at this hotel. Other amenities include WiFi in public areas, self parking and concierge services.
Hanoi Lakeside Premium Hotel offers 20 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and minibars. Each accommodation is individually furnished and decorated. Televisions come with cable channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.
During your stay at Hanoi Lakeside Premium Hotel, you're just a quick walk from Hoan Kiem Lake. A full-service spa, a restaurant and a snack bar/deli are available.
  • Free WiFi and wired Internet
  • Enjoy a bite to eat at the restaurant
  • WiFi and wired Internet in some public areas for a fee
  • Self-parking available for a fee
  • Indulge with massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent and scooters/mopeds to rent
  • Steps from Thang Long Water Puppet Theatre and Ngoc Son Temple
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Hanoi Lakeside Premium Hotel offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. A library, tour/ticket assistance, and concierge services are also featured at the business-friendly Hanoi Lakeside Premium Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Hanoi hotel.

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Reservations are required.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Parking on site (VND 200,000 per day)
  • Limited on-site parking

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Library
  • Scooter/moped rentals
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • Computer station

Full-service spa

  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Designated smoking areas
  • Fireplace in lobby
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Fireplace
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome for a fee

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 423000 per vehicle (one-way)
  • Airport shuttle fee per child: VND 423000 (one-way), (up to 18 years old)
  • Self-parking fee: VND 200000 per day
  • A pet fee will be charged
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Hanoi Lakeside Premium Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hanoian Lakeside
Hotel Hanoian Lakeside Hotel Hanoi
Hanoi Hanoian Lakeside Hotel Hotel
Hotel Hanoian Lakeside Hotel
Hanoian Lakeside Hotel Hanoi
Lakeside Hotel
Lakeside
Hanoian Lakeside Hotel
Hanoi Lakeside Hotel Hanoi
Hanoi Lakeside Premium Hotel Hotel
Hanoi Lakeside Premium Hotel Hanoi
Hanoi Lakeside Premium Hotel Hotel Hanoi

Hanoi Lakeside Premium Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 23 out of 35 reviews
Rating 8 - Good. 6 out of 35 reviews
Rating 6 - Okay. 3 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 3 out of 35 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place Bryan the customer service manager was excellent really went out of his way to make sure that me and my family were comfortable. I also left my backpack in the lobby while I was checking out. He brought it to the airport and delivered it to me. Thank you, Bryan.
Stayed 3 nights in Feb 2025

2/10 Terrible

Joe, Issaquah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
BEWARE do not book this hotel. 1 there are many other hotels nearby with better quality, better rooms and better service for 1/2 the price. no hand towels, no amenities in bathroom. 2 scams. the pics of rooms are not accurate to reality. when we arrived our “quad room” was simply a normal room with 4 single beds crammed together even though the reservation had 3 adults and 1 15yr old child. the pics depicted 2 separate rooms each with 2 queen or 2 double beds spread out. we had to purchase a second room because they couldn’t accommodate our original reservation 3 noise and room quality is terrible. we stayed on the 3rd and 5th floor and chickens, animals noises could be heard from outside. windows did NOT have blinds or curtains so light would awake us very early in the morning. beds were extremely firm like sleeping on bamboo and not a cushioned mattress 4 THERE IS NO POOL. Expedia listed a pool for this hotel which was a primary reason we booked this particular stay. 5 receptionist lie and cheat, will quote currency exchange rates then provide a lower rate when actually exchanging money. so we got less money back then we agreed. 6 no roof top cafe as listed in ad, no restaurant, no cafe or coffee or food anywhere to purchase in the hotel. there are nearby restaurants. in short if you want a 1 star motel stay or hostel stay at very expensive prices. i would NOT recommend this hotel to anyone! BEWARE do not stay here!
Stayed 4 nights in Jul 2024

2/10 Terrible

Khang

Stayed 1 night in Mar 2024

2/10 Terrible

Hau

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Stayed 4 nights in Mar 2020

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in old quarter

Centrally located hotel to see all the sights of Hanoi in the old quarter. Friendly welcoming staff on arrival - greeted with fruit and a drink. Tasty Breakfast . Helpful receptionist pointing out places of interest. Chose to stay in deluxe room with view of lake.
Stayed 1 night in Feb 2020

10/10 Excellent

Thao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are so caring and friendly. They offered us a room upgrade to facilitate our heavy luggages and different exclusive services during our visit in Hanoi. Highly recommend!
Stayed 1 night in Nov 2019

10/10 Excellent

Teo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep it up

Room decor very nice and romantic. I’ll visit again for my next trip
Stayed 1 night in Nov 2019

10/10 Excellent

Luthfi Raditya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay (“,)

It’s my first time in Hanoi and the hotel was exactly the place I need - 1 min walk to Hoan Kiem Lake, helpful hotel personnel, beautiful room and lovely combination of Vietnamese with Western breakfast. I’d recommend this place to everyone as it’s a hidden jewel in the area, would gladly stay here again next time when I am in Hanoi.
Stayed 4 nights in Oct 2019

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Perfect location. Great room and service
Stayed 1 night in Sep 2019

10/10 Excellent

Hans Kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simply the best - 4 star+ experience

Amazing new hotel !! Japan style - total in center - very helpful and honest peploole - highly recommended - a blast in Hanoi
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delightful experience

These people are really wonderful. Nothing was a problem to them. Always smiling, and always attentive. The hotel was in a great location for exploring Hanoi and obviously the 'Old Town' in particular. Rooms were big and spacious. Located in the heart of the old quarter and within walking distance of all the sights tourists are likely to want to see and some excellent street food outlets, the area although typically busy and chaotic as you come to expect from Hanoi, still felt safe to be able to wonder around both during the day and at night.. The breakfasts served were more than adequate and provided a varied choice to suit all tastes.Would I stay there again? Certainly !!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brand new hotel and value for money

A step outside of this Hotel leads any travellers to the mixture of old and modern cultures of human kind. 2,3.4-wheeled vehicles, crowd of foreigners and locals, beef rice noodle and convenience store co-exist efficiently in the myriad of narrow roads.Historic "Hoan Kiem Lake","Statue of King Ly Thai To" and"Hoa Lo Prison" dubbed Hanoi Hilton during Vietnam War Era are just a stone's throw away from the hotel . Staffs were very kind, helpful and spoke good English. The Hotel provides pick-up and see-off services to and from airport at reasonable prices and safety than taxi scammer . Room rates start from US$ 55 per night, representing good value of money. If one of your purposes of trip is to experience real local culture, I recommed to stay here.Of course, I will return to Hanoian Lakeside .
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent 1 night in this great hotel with their location at Old Quarter Street. It's very convenient for us to shop & walk around. Their rooms is very nice, spacious & clean. For me, their super comfy bed I liked the most. Overall the staff are very friendly & politely. Thanks to Justin for her good hospitality service to us, he just promote to Front Office Manager and his owner absolutely to proud of him.This hotel can allowed us to leave our luggage & our some souvenirs things at their lobby with FOC (they will definitely take care of your things).Definitely will come back to this hotel next time & highly recommend to families & friends.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not have been more pleased with our stay here. After came back from Ha Long Bay, Cúc was waiting for us at the entrance, pick our bags and tell us she want upgraded us to the Hanoian Suite on the hotel block B which was lovely, spacious, bright and well maintained. The bed was very comfortable! Extra living room with 2 smart TV. Shout out for Cuc for all her doing for our vacation. Overall great location and will stay here again when in Hanoi !
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed by the service at this lovely hotel. Cúc, Justin and the rest of the staff were fantastic! Always ready to help, give advice and organise whatever you need. I was travelled with my fiance and It was his birthday during our stay here and the hotel made his day extra special with a lovely surprise in our room when we got back from the day's outing . The room Honeymoon Balcony was very spacious and clean. Lovely ! The location is great and we could easily explore Hanoi by foot from here. We would highly recommend this hotel !
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel with warm service

This is a brand new beautiful hotel in the heart of the Old Quarter of Hanoi. It's not too big but warm and hospitable enough to make us feel like staying at home. What I love about this hotel is the location which is very close to Hoan Kiem Lake, the night market and convenient to explore the Old Quarter. Bonus is the restaurant, simple design but the food they serve was amazing, me and my husband can order as much as I want. Would I come back? Yes, of course and I would highly recommend this hotel .
Stayed 1 night in Jun 2019

6/10 Okay

Masatake, Himi

Stayed 1 night in Sep 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Terje

Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for staying in the old quarter. Lake and night market so close.The staff went above and beyond to make our stay comfortable. Soo booked us an amazing day trip. Can’t wait to stay here again later in the year. Highly recommend! Thank you to all the staff that made our stay so memorable
Stayed 1 night in May 2021

8/10 Good

TS, Hong Kong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very good and there are many choices of the delicious breakfast.
Stayed 2 nights in Mar 2020