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OUTRIGGER Waikiki Paradise Hotel

4.0 star property
VIP Access

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Photo gallery for OUTRIGGER Waikiki Paradise Hotel

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Property video
Lobby
Outdoor pool, free pool cabanas, pool umbrellas
View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Air-conditioning

Explore the area

View in a map
150 Kaiulani Ave, Honolulu, HI, 96815
  • Place, International Market Place
    ‪2 min walk‬
  • Place, Waikiki Beach
    ‪3 min walk‬
  • Place, Waikiki Beach Walk
    ‪8 min walk‬
  • Airport, Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪17 min drive‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Suite, 1 Bedroom, Partial Ocean View (2 Double Beds)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Partial Ocean View (2 Double Beds)

9.0 out of 10
Wonderful
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Double Room (Waikiki View)

Double Room (Waikiki View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double Room (Waikiki View)

8.4 out of 10
Very good
(26 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Accessible (Waikiki View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double Room, Accessible (Waikiki View)

8.4 out of 10
Very good
(5 reviews)
  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Waikiki View)

Room, 1 King Bed (Waikiki View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed (Waikiki View)

8.8 out of 10
Excellent
(28 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Waikiki View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, Accessible (Waikiki View)

8.0 out of 10
Very good
(1 review)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Waikiki View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed (Waikiki View)

8.4 out of 10
Very good
(18 reviews)
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, 2 Double Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Studio, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio, 1 Queen Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room

Double Room | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Double Room

7.6 out of 10
Good
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed

8.0 out of 10
Very good
(12 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed

8.2 out of 10
Very good
(16 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed

7.2 out of 10
Good
(10 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (1 King Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Partial Ocean View (1 King Bed)

8.0 out of 10
Very good
(2 reviews)
  • 44 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Partial Ocean View (1 Bath)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms, Partial Ocean View (1 Bath)

  • 67 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Partial Ocean View (1 Bath)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms, Partial Ocean View (1 Bath)

  • 67 sq m
  • 2 bedrooms
  • Partial ocean view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms (1 Bath)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 2 Bedrooms (1 Bath)

10.0 out of 10
Exceptional
(1 review)
  • 67 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Double Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View (1 Queen Bed)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Partial Ocean View (1 Queen Bed)

  • 44 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen Room with Waikiki View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Queen Room with Waikiki View

  • Sleeps 3

View all photos for Waikiki View One King Bed Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Waikiki View One King Bed Room

  • Sleeps 3

View all photos for Two Double Room With Waikiki View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Two Double Room With Waikiki View

  • Sleeps 4

View all photos for Standard Queen Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard King Room

  • Sleeps 2

View all photos for Standard Two Double Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Standard Two Double Room

  • Sleeps 4

View all photos for Queen Studio with Kitchenette

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Queen Studio with Kitchenette

  • Sleeps 2

View all photos for King Studio with Kitchenette

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

King Studio with Kitchenette

  • Sleeps 2

View all photos for Two Double Studio with Kitchenette

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Two Double Studio with Kitchenette

  • Sleeps 4

View all photos for One Bedroom King Suite with Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

One Bedroom King Suite with Partial Ocean View

  • Sleeps 4

View all photos for One Bedroom Queen Suite with Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

One Bedroom Queen Suite with Partial Ocean View

  • Sleeps 4

View all photos for One Bedroom Two Double Suite with Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

One Bedroom Two Double Suite with Partial Ocean View

  • Sleeps 4

View all photos for One Bedroom Queen Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

One Bedroom Queen Suite

  • Sleeps 4

View all photos for Two Bedroom One Bath Suite

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Two Bedroom One Bath Suite

  • Sleeps 4

View all photos for 2 Bedroom 1 Bath Suite Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

2 Bedroom 1 Bath Suite Partial Ocean View

  • Sleeps 5

Accessible Two Double Room

  • Sleeps 4

View all photos for Accessible King Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Accessible King Room

  • Sleeps 2

Two Bedroom Two Bath Kitchenette

  • Sleeps 4

View all photos for 2 Bedroom 1 Bath Suite Partial Ocean View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

2 Bedroom 1 Bath Suite Partial Ocean View

  • Sleeps 5

View all photos for Accessible Waikiki View 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Accessible Waikiki View 1 King Bed

  • Sleeps 3

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About this property

OUTRIGGER Waikiki Paradise Hotel

Hotel with 2 restaurants, 3-minute walk to International Market Place
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a 24-hour fitness centre. Other amenities include Access to hot tub, self parking and concierge services.
OUTRIGGER Waikiki Paradise Hotel offers 443 accommodations with a safe and coffee/tea makers. 55-inch LCD televisions come with premium cable channels and pay-per-view films.

Bathrooms include baths or showers and hairdryers. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

OUTRIGGER Waikiki Paradise Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from International Market Place. Enjoy features like 2 restaurants, an outdoor pool and a 24-hour gym.
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness, overall comfort and cleanliness
  • Just a 3-minute walk from International Market Place and 4 minutes on foot from Waikiki Beach
  • Pets welcome for a fee
There are 2 restaurants on site. OUTRIGGER Waikiki Paradise Hotel offers its guests an outdoor pool, Access to hot tub, and a 24-hour fitness centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at OUTRIGGER Waikiki Paradise Hotel. For a fee, parking is available. A complete renovation of OUTRIGGER Waikiki Paradise Hotel was completed in October 2024.

This 4-star Honolulu hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Tanaka of Tokyo – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Appetito – This theme restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.

Property amenities

Internet

  • Available in some public areas: High-speed internet

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (USD 52.36 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 50 per person
  • 2 restaurants

Restaurants on site

  • Appetito
  • Tanaka of Tokyo

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room refrigerator
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Free pool cabanas
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 19 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 1972
  • Comprehensive recycling policy
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Renovated entire property - October 2024
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 150 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 76.68 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 47.18 per accommodation, per night
The resort fee includes:
  • Beach towels
  • Concierge service
  • Fitness centre access
  • In-room coffee
  • In-room safe
  • Phone calls
  • WiFi access (may be limited)
  • Wired Internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 50.00 per person
  • Covered self-parking fee: USD 52.36 per day (in/out privileges)
  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 76.68 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA-023-408-4352-01
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 260220400000
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

OHANA Waikiki East Outrigger Condo
OHANA East Condo
OHANA East Condo Honolulu
OHANA East Honolulu
OHANA Waikiki East Condo
OHANA Outrigger Condo
Ohana East Hotel Honolulu
OHANA Waikiki East Hotel Hawaii/Honolulu
OHANA Waikiki East Outrigger
OHANA Outrigger
OHANA Waikiki East
OHANA East
OHANA Waikiki East Outrigger Hotel
OHANA Outrigger Hotel
Outrigger Waikiki Paradise
OHANA Waikiki East by Outrigger
OUTRIGGER Waikiki Paradise Hotel Hotel
OUTRIGGER Waikiki Paradise Hotel Honolulu
OUTRIGGER Waikiki Paradise Hotel Hotel Honolulu

OUTRIGGER Waikiki Paradise Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 700 out of 1050 reviews
Rating 8 - Good. 224 out of 1050 reviews
Rating 6 - Okay. 92 out of 1050 reviews
Rating 4 - Poor. 20 out of 1050 reviews
Rating 2 - Terrible. 14 out of 1050 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Perri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are small, but they clean and well appointed. No microwave. No on site restaurant, although there are many restaurants within walking distance. Staff was very friendly and helpful.
Stayed 2 nights in Sep 2025

10/10 Excellent

Julianne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What is not to like?
Stayed 7 nights in Sep 2025

10/10 Excellent

Sue

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this property due to the easy access to restaurants and the beach that are all walkable. The staff are all pleasant but upon check in Tracy was amazing and super accommodating, I would stay here again just because of her service and going above and beyond.
Stayed 1 night in Sep 2025

8/10 Good

Mirna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was very nice and confident.
Stayed 4 nights in Sep 2025

10/10 Excellent

Amber g

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before and its the perfect location beach is very close. The remodel for this hotel is beautiful
Stayed 7 nights in Sep 2025

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room balcony was pleasant and the hot tub was great to use after a long day of wedding festivities.
Stayed 3 nights in Aug 2025

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room a little too small but service, cleanliness and quality is excellent
Stayed 1 night in Sep 2025

10/10 Excellent

Arica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff from checkin to checkout. The room was clean and quiet.
Stayed 1 night in Sep 2025

10/10 Excellent

Imelda, HARDEEVILLE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in Waikiki. Excellent location, helpful staff. I also loved the swimming pool and hot tub. Our room was clean and comfortable, good size although the shower stall was a little bit small but other than that everything was perfect. The front desk gave us a room with a view. Very nice, especially at night.
Stayed 3 nights in Aug 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel close to the beach and with walking distance to surrounding areas. Parking is easy with a parking garage. Staff is very helpful and polite
Stayed 5 nights in Sep 2025

10/10 Excellent

Jaclyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, friendly staff and if you’re lucky enough to visit on a Friday, the evening firework show is spectacular! Will definitely be returning to this property! If I could give more stars I would!!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Laura Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding service and the the staff went above and beyond for their quests . I was impressed avout the care shown.
Stayed 5 nights in Sep 2025

10/10 Excellent

Brenda, Lewisville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 1 night in Sep 2025

8/10 Good

Renettia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff they were very accommodating and sweet.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tara, Ewa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Sep 2025

8/10 Good

SUNGMIN

Stayed 5 nights in Sep 2025

10/10 Excellent

Indira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable proximity
Stayed 5 nights in Sep 2025

10/10 Excellent

Shannon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

Amazing Hotel let me do early check-in, clean rooms and excellent service
Stayed 4 nights in Sep 2025

10/10 Excellent

Christie, COLUMBIA FALLS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean , staff was friendly and helpful
Stayed 8 nights in Sep 2025

4/10 Poor

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The lobby is remodeled and was welcoming. The staff was super friendly. We got to our floor and couldn't find our room. Then we realized it was right next to the service elevator tucked in a corner (Room 830). As we entered the bedroom looked nice, clean and remodeled. The bathroom aka a glorified broom closet. Tiny sink and you could hardly shut the door the quarters were so tight. The shower was at least a good size. The room felt like an after thought as far as location and functionality. I noted this in my Orbitz review. The next day I got a call from the Operations Manager. She was very kind and offered a room upgrade for a discounted price. As my husband and I don’t stay at the hotel all day when we travel and we didn’t want to repack and unpack we politely declined and thanked her for the offer.She called back a few hours later and offered to upgrade our room free of charge. We accepted. We didn’t get back to the hotel until later that night. We got the new room key and packed up. We couldn’t find our room and then we realized it was behind a random door in the corner of the hall with another room right next door. See attached As we entered room 824 the only upgrade was a wet bar (sink and a microwave).The bedroom didn’t have night stands like room 830.Bathroom shower was so small. A/C wasn't working well, one set of bedroom shutters were broken. We had to prop it closed. Hot water went out 2 days later. Not resolved as requested Total Bait & Switch.
Stayed 5 nights in Sep 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Updated, nice place
Stayed 4 nights in Sep 2025

10/10 Excellent

dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel just got remodeled thus property looks new. Staff is friendly. Room is good size & the beds are very comfortable. Location is very centralized . International Market Place, grocery market are mins away & the ABC stores are everywhere. As the VIP hotel, pleasant surprise to get upgrade to a higher floor with Waikiki view. Free daily breakfast during the stay & the $50 food & drink coupon sure helps my pocket book. One BIG disappointment was the swimming closed due to emergency repair when I was so looking forward to swim !!!!
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, great location, nicely renovated rooms.
Stayed 5 nights in Sep 2025