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Sur Hotel Sultanahmet

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Photo gallery for Sur Hotel Sultanahmet

Land view from property
Reception
Egyptian cotton sheets, premium bedding, minibar, in-room safe
Private kitchen
Hallway

Reviews

6.8 out of 10

Popular amenities

  • Parking available
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Kücükayasofya Cad Mustafapasa Sok No:3, Sultanahmet, Istanbul, Istanbul, 34122
  • Sultanahmet Square
    ‪4 min walk‬
  • Blue Mosque
    ‪4 min walk‬
  • Hagia Sophia
    ‪9 min walk‬
  • Istanbul (IST)
    ‪52 min drive‬
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Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room, 1 Bedroom

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Double Room, 1 Bedroom

  • 13 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Triple Apart Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Apart Annexe

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Triple Apart with Balcony Annexe

Deluxe Triple Apart with Balcony Annexe | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Apart with Balcony Annexe

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Deluxe Triple Room, Sea View

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Room, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Double Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Economy Double Room

  • 9.9 sq m
  • Partial sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, Sea View

View from room

Family Suite, Sea View

  • 30 sq m
  • Sea view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Economy Single Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Economy Single Room

  • 11 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Family Apart Annexe

Deluxe Family Apart Annexe | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Family Apart Annexe

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Comfort Family Apart Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Comfort Family Apart Annexe

  • 50 sq m
  • City view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Standard Double or Twin Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Double or Twin Room

  • 13 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Deluxe Apart Sea View with Balcony Annexe

Deluxe Apart Sea View with Balcony Annexe | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Apart Sea View with Balcony Annexe

  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Deluxe Family Apart with Sea View Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Family Apart with Sea View Annexe

  • 50 sq m
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Deluxe Triple Apart with Sea View Annexe

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Triple Apart with Sea View Annexe

  • 24 sq m
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

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About this property

Sur Hotel Sultanahmet

Luxury hotel connected to the convention centre in Istanbul with a 24-hour front desk
A restaurant, self parking and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Sur Hotel Sultanahmet offers 9 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature Egyptian cotton sheets and premium bedding. Televisions come with premium satellite channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
With your stay at Sur Hotel Sultanahmet, you're connected to the convention centre and just a quick walk from Blue Mosque. Enjoy features like free WiFi in public areas and a free manager's reception, plus a restaurant.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Blue Mosque and 9 minutes on foot from Hagia Sophia
  • Airport and ferry terminal shuttle service available for a fee
There's a restaurant on site. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee. A library, a terrace, and barbecue grills are also featured at the luxury Sur Hotel Sultanahmet. Parking is available for a fee.

This Beaux Arts Istanbul hotel is smoke free.

The hotel hosts a free manager's reception daily.
Sur Hotel Sultanahmet has a restaurant on site.
24-hour room service is available.

Languages

Arabic, Azerbaijani, English, Farsi, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Ferry terminal shuttle (surcharge)
  • Uncovered parking on site (EUR 15 per day)

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 10 for children
  • A restaurant
  • Free daily manager's reception

Things to do

  • Library

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Beaux Arts architecture
  • Built in 1890
  • Communal living room
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Individual decor
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 10
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sur Hotel Sultanahmet

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 30 per vehicle (one way)
  • Uncovered self-parking fee: EUR 15 per day
  • Late check-out fee: EUR 10 (subject to availability)
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Sur Hotel Sultanahmet offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Sur
Hotel Sur Istanbul
Istanbul Hotel Sur
Istanbul Sur
Istanbul Sur Hotel
Sur Hotel Istanbul
Sur Hotel Sultanahmet
Sur Sultanahmet
Sur Hotel Sultanahmet Hotel
Sur Hotel Sultanahmet Istanbul
Sur Hotel Sultanahmet Hotel Istanbul

Sur Hotel Sultanahmet Reviews

Reviews

6.8
Rating 10 - Excellent. 3 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 1 out of 10 reviews

6.2/10

Cleanliness

9.0/10

Staff & service

5.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

april

Travelled with family
Disliked: Cleanliness, amenities
The property was an average room for the price. At first glance, everything looked OK but then we realized that there was a major ant infestation. We told the front desk and they didn’t seem to do anything about it. The next day due to an extreme amount of ants, I had to clean up the floor and then realized how disgusting and dirty. The floor was. Meanwhile, I asked them the day before to please do something about the ant infestation and to please sweep and mop the room because the floors were disgusting when we went in. That was not obviously done because when I went to clean the floors, they were black and disgusting.. We told the front desk and they didn’t seem to Really care. For booking a four person and one room it was very tiny. It was also disappointing that we had to carry our luggage ourselves from the hotel down the street to another location after a 12 hour flight.
Stayed 7 nights in Apr 2025

2/10 Terrible

Gissoo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had 3 rooms and all had mould and bugs after contacting Expedia on our 3rd day I had to fight to change room and only they changed 2 out of 3 rooms We were insulted and were called losers after we show them the bug . We were told we brought the bug with us from Canada to frame the hotel for bad publicity . This place is a health hazard
Stayed 5 nights in Apr 2025

4/10 Poor

Gissoo

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I had to call Expedia to assist us to change room, on 3rd day of our stay they only offered to change two out 3 rooms that was booked. Hotel has massive amount of mould that is unsafe to breath and also bugs crawls up the wall. When we show them the bugs we were told we brought the bug from Canada to frame them as bad hotel we were insulated and were called lier.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Konaklama

Resepsiyondaki görevliler çok cana yakın ve yardım severdi ama duş problemliydi ve oda soğuktu.
Stayed 8 nights in Mar 2025

10/10 Excellent

Amel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Istanbul
Stayed 4 nights in Feb 2025

6/10 Okay

Idriz

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Apparemment à 5m de vois ferres, passage du train de 6h à 23h. Sur le site ebookers c’est marqué chambre insonorisée et coin salon sépare, pur mensonge ! Les ports claqués et c’est fermé pas bien, on attend des voisins parler et passage du train en prime pour réveil à 6h matin, coin salon n’est pas séparer. Salle des bains l’année 80, pression duché très faible. Point fort personnel sympas, proximité du centre.
Stayed 4 nights in Apr 2025

6/10 Okay

Gabriela Libertad

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
No tenía utensilios para cocinar, el desayuno decía incluido pero no estaba incluido, había mucho moho
Stayed 4 nights in Feb 2025

10/10 Excellent

Kyounghu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
구시가지 골목 안에 위치한 작은 호텔. 친절한 마담과 잘 생긴 총각이 반겨줍니다. 전반적으로 오래된 건물이지만, 열심히 관리한 흔적이 보입니다. 술탄 아흐메트 광장도 가깝고 다니기 좋아요.
Stayed 2 nights in Dec 2024

8/10 Good

Valentin

Liked: Cleanliness, staff & service, property conditions & facilities
Sehr nettes Personal. Gute Lage
Stayed 4 nights in Nov 2024

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente ubicación y atención

Muy buena, el personal muy agradable y atento a nuestras necesidades. La ubicación es perfecto en el mero centro de la zona de Sultanahmet
Stayed 3 nights in Oct 2024