6/10 OK
jeffrey
17.2.2026
Huonoa: Siisteys, henkilökunta ja palvelu ja palvelut/mukavuudet
We specifically booked this hotel because it had a pool, and when we arrived, we were told the pool was broken. That was extremely disappointing, as the pool was the main reason we chose this property in the first place. Had we known it wasn’t operational, we would have booked another hotel for the same price — one with a working pool.
To make matters worse, the woman at the reception desk when we checked in was very rude and unwelcoming. After a long day of travel, that was the last thing we expected. Customer service sets the tone for a stay, and unfortunately, this started things off poorly.
The overall condition of the hotel was unacceptable for the price we paid. The room felt dirty, and common areas were not maintained properly. The coffee station in the morning was filthy, and the garbage looked like it hadn’t been taken out in days. For what we were charged, it was honestly disgusting.
I will say that the reception woman in the morning was very kind and did take $50 off the room, which we appreciated. However, even with that adjustment, we still could have stayed elsewhere for the same price and had a clean hotel with a functioning pool.
I have photos documenting the condition of the property. Very disappointing experience overall.
jeffrey
Yöpyi 2 yötä helmikuussa 2026