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Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center

3.5 star property

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Photo gallery for Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center

5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Property video
5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
4 bars/lounges, 2 poolside bars, swim-up bar
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • All-inclusive
  • Gym

Explore the area

View in a map
Paseo Punta Ixtapa Lote 2, Zona Hotelera, Ixtapa, GRO, 40880
  • Place, Linda Beach
    ‪12 min walk‬
  • Place, Quieta Beach
    ‪19 min walk‬
  • Place, Varadero Beach
  • Airport, Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    ‪31 min drive‬

Room options

View all photos for Deluxe Room, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Sea View

8.8 out of 10
Excellent
(28 reviews)
  • 36 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Room, 1 King Bed, Beach View

Junior Room, 1 King Bed, Beach View | 1 bedroom, in-room safe, desk, laptop workspace

Junior Room, 1 King Bed, Beach View

8.0 out of 10
Very good
(1 review)
  • 80 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for Room Deluxe with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Deluxe with Sea View

  • 43 sq m
  • Sleeps 4

View all photos for Double Room Standard with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Double Room Standard with Sea View

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • Sleeps 4

View all photos for Deluxe Room, Balcony, Sea View

Deluxe Room, Balcony, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, Balcony, Sea View

8.0 out of 10
Very good
(14 reviews)
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View | 1 bedroom, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Sea View

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, 2 Queen Beds, Sea View

1 bedroom, in-room safe, desk, laptop workspace

Junior Room, 2 Queen Beds, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room Standard with Sea View

1 bedroom, in-room safe, desk, laptop workspace

Room Standard with Sea View

  • 39 sq m
  • Sleeps 3

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About this property

Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center

Family fun on the beach, with 3 outdoor pools, near Marina Ixtapa
At Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center, spend the day on the beach where you can enjoy sailing. Then return for a meal at one of the property's 5 restaurants.
Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center offers 412 air-conditioned accommodations with a safe and a hairdryer. This Ixtapa property provides wireless Internet access (speed: 25+ Mbps) for a surcharge.

Bathrooms include a separate bath and shower and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center. During your stay, you're just a quick walk from Playa Azul Grand. Features include free WiFi in public areas and free self-parking, plus 3 outdoor pools. Some of the pet-friendly amenities that this property offers include food and water bowls, an off-lead area and pet-sitting services.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy Mediterranean cuisine at Costa Azul, one of the property's 5 restaurants and 4 bars/lounges
  • WiFi for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes tennis courts, a gym and mini golf
  • Within a 15-minute walk of Linda Beach and Varadero Beach
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls, an off-lead area and pet-sitting services
Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center offers its guests 3 outdoor swimming pools, a waterslide, a fitness centre, and a children's pool. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi.

A terrace, a complimentary children's club, and an arcade/games room are also featured at the family-friendly Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center. Self parking is free.

This 3.5-star Ixtapa property is smoke free.

Costa Azul – This fine-dining restaurant specialises in Mediterranean cuisine and only serves dinner. A children's menu is available. Reservations are required.
Oyster Bar – This fine-dining restaurant specialises in seafood and only serves dinner. A children's menu is available. Reservations are required. Open selected days.
La Terraza – This buffet restaurant serves breakfast, lunch and dinner. Open selected days.
Plaza Mexicana – This buffet restaurant serves breakfast, lunch and dinner. Open selected days.
Colores – Overlooking the pool, this buffet restaurant serves breakfast, lunch and dinner. Open selected days.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
Room service during certain hours
Dining availability limited at one or more venues
Limited gourmet or à la carte dining

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Land activities

Cycling
Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Property amenities

Internet

  • Available in all rooms: WiFi (MXN 150 per 24-hour period)
  • In-room WiFi speed: 25+ Mbps
  • In-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 2 poolside bars
  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Colores
  • Costa Azul
  • La Terraza
  • Oyster Bar
  • Plaza Mexicana

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Kayaking
  • Mini golf
  • Playground
  • Sailing
  • Shopping
  • Table tennis
  • Tennis
  • Tennis lessons
  • Volleyball
  • Waterslide

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • Conference centre

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 9 floors
  • Lifeguards
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 50-inch TV

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 1449 per pet, per night
  • Only dogs are allowed
  • Food and water bowls, an off-lead area, pet-sitting services and pet-grooming services are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: MXN 150 per 24-hour period (1-device limit, rates may vary)
  • Pet fee: MXN 1449 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Azul All Inclusive
Azul Ixtapa Beach Resort
Azul Ixtapa Beach Resort All Inclusive
Ixtapa Beach Resort
Resort Azul
Azul Ixtapa All Inclusive Beach Resort
Azul Ixtapa All Inclusive Beach
Azul Ixtapa All Inclusive Beach Resort Convention Center
Azul Ixtapa Beach Resort
Azul Ixtapa Beach
Hotel Azul Ixtapa Beach Resort and Convention Center Ixtapa
Ixtapa Azul Ixtapa Beach Resort and Convention Center Hotel
Hotel Azul Ixtapa Beach Resort and Convention Center
Azul Ixtapa Beach Resort and Convention Center Ixtapa
Azul Ixtapa All Inclusive Beach Resort Convention Center
Azul Resort
Azul
Azul Ixtapa Beach Resort Convention Center All Inclusive

Hotel Azul Ixtapa All Inclusive Beach Resort Convention Center Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 985 reviews
Rating 8 - Good. 315 out of 985 reviews
Rating 6 - Okay. 137 out of 985 reviews
Rating 4 - Poor. 41 out of 985 reviews
Rating 2 - Terrible. 41 out of 985 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

RICARDO RAHUEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

4/10 Poor

Dario

Travelled with family
Disliked: Staff & service, amenities
Hice mi reservacion por expedia al llegar hacer check inn me cobraron lo mismo que pague en expedia !!
Stayed 1 night in Jul 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

6/10 Okay

Pablo Magaña

Travelled with family and small children
Liked: Staff & service, amenities
Ok
Stayed 4 nights in Apr 2025

6/10 Okay

Lizbeth

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2025

6/10 Okay

Karen

Overall I had a great time on trip. The wait staff throughout the whole stay was by far the best part of the stay. 100% super friendly, attentive, and especially one man Santos by the pool went above and beyond. H huh y were ñpfs
Stayed 3 nights in Jul 2025

10/10 Excellent

Carmen Iliana, Bonita

Stayed 5 nights in Jul 2025

2/10 Terrible

Arturo

Stayed 1 night in Jul 2025

6/10 Okay

Arturo

Stayed 1 night in Jul 2025

8/10 Good

SAUL

Stayed 3 nights in Jun 2025

10/10 Excellent

Yvette

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Todo estaba excellente, y todos los trabajadores tan hamables!
Stayed 5 nights in Jun 2025

8/10 Good

Zita

Travelled with family
Liked: Cleanliness, staff & service
Stayed 6 nights in Jun 2025

10/10 Excellent

Roberto

Stayed 5 nights in Jun 2025

2/10 Terrible

Sebrina

Travelled with family, Travelled with group
Disliked: Cleanliness, property conditions & facilities
Booked through Expedia. Ended up with a flight to Mexico city 8 1/2 hours from resort. When we called the resort to explain, there was ABSOLUTELY NO understand or accomadation for our situation. Can't say a word about the resort itself but the customer service was definitely lacking. Lost our entire trip expense with no empathy. Was heartbreaking to say the least.
Stayed 5 nights in May 2025

10/10 Excellent

VERONICA

6/10 Okay

Hortensia Pineda

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good in many ways, need air conditioning at least in the elevators and dining areas
Stayed 2 nights in May 2025

10/10 Excellent

Jesus

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent. Yaneli at Oyster Bar went out of her way to ensure our dinner experience was great. Miguel, Bryan, Rafael, and Roger and the cooks at Colores were friendly and attentive excellent service. Nayeli at the archery range was excellent as well. She made it fun and safe. Kudos to all the staff they made it a wonderful stay.
Stayed 4 nights in May 2025

4/10 Poor

José Antonio

Travelled with family, Travelled with family and small children
Disliked: Amenities
Disappointing Stay – Poor Check-In Process and Underwhelming Amenities Unfortunately, our experience at this resort did not meet expectations. The check-in process was frustrating—despite our Expedia booking clearly including our child, we were charged an additional fee upon arrival. There was extensive back-and-forth communication between hotel management and an Expedia representative, but no resolution was provided. Neither party took responsibility for the miscommunication, and we, as guests, were left to absorb the extra cost. The dining experience was also disappointing. The main buffet offered only two or three main dishes with little variety, and the food was often served cold. The only exception was the reservation-only restaurant, which had slightly more variety. However, the service there was extremely slow, and meals were again served cold or after long delays, making it hard to enjoy the experience. The beach was another letdown—strong currents and waves made it unsafe and unenjoyable for swimming or relaxing on the sand. On a positive note, the staff at the restaurants and bars were friendly and attentive, and the evening entertainment with the dancers was a bright spot during our stay. Despite a few highlights, the overall experience was disappointing, and I would not recommend this resort until significant improvements are made.
Stayed 4 nights in Apr 2025

6/10 Okay

Ismail

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Long waiting time before check-in. Lack of maintenance of the installations. Poor quality of food.
Stayed 4 nights in Apr 2025

6/10 Okay

Kristen

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful, resort was clean. Food options, especially for kids was very limited.
Stayed 7 nights in Mar 2025

8/10 Good

Alejandra

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is very clean, food was good, pools were great! My girls had a great time. The only issue i had was that the hallway near my room smelled like drainage.
Stayed 2 nights in Apr 2025

2/10 Terrible

Julio

Liked: Property conditions & facilities
Disliked: Cleanliness
Lots of births in the colores restaurants and the all inclusive service is not like the ones you usually visit, they charge you $150 every time you order room service and la terrasa restaurant the steaks are most horrible steaks I have ever try
Stayed 4 nights in Apr 2025

6/10 Okay

Elizabeth

Stayed 3 nights in Apr 2025

10/10 Excellent

Edgar

Stayed 3 nights in Mar 2025

4/10 Poor

Judy

Stayed 2 nights in Apr 2025

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