Comfort Suites Airport

2.5 star property

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Photo gallery for Comfort Suites Airport

Experience the charm of Comfort Suites, where a brick facade and red-tiled roof set the tone for a peaceful stay.
Two large beds with wooden headboards and white bedding, a desk, and a small table with chairs.
Relax in comfort with a sofa, armchairs, and ottomans, plus a flat-screen TV and carpeted floor.
Enjoy a meal in our spacious dining area with booths and individual tables, featuring comfortable seating and a flat-screen TV.
Welcome to Comfort Suites, where guests can check in and enjoy a warm, inviting atmosphere.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1180 Airport Rd, Jacksonville, FL, 32218
  • River City Market Place
    ‪1 min drive‬
  • Jacksonville Zoo and Gardens
    ‪10 min drive‬
  • Jacksonville Cruise Terminal
    ‪14 min drive‬
  • Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪4 min drive‬

Room options

Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 37 sq m
  • Sleeps 5
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Comfort Suites Airport

Hotel in Jacksonville with free breakfast and free airport shuttle
A 24-hour fitness centre, a seasonal outdoor pool and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Comfort Suites Airport offers 59 air-conditioned accommodations with free newspapers and coffee/tea makers. A pillow menu is available. Digital televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, slippers and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Airport. During your stay, you'll be within walking distance of River City Market Place. Features include free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Jacksonville Cruise Terminal and 8 minutes from Jacksonville Zoo and Gardens
  • Free airport shuttle service
  • Cats and dogs welcome for a fee (restrictions apply)
Comfort Suites Airport offers its guests a 24-hour fitness centre and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. A business centre and a meeting room are available. Free breakfast is served daily. A roundtrip airport shuttle is free (available 24 hours). A vending machine, gift shops/newsstands, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Suites Airport.

This Jacksonville hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 63 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in October.
  • Up to 2 children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Suites Airport Hotel
Comfort Suites Hotel Airport
Comfort Suites Airport Hotel Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Jacksonville
Comfort Suites Airport Hotel Jacksonville

Comfort Suites Airport Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 379 out of 861 reviews
Rating 8 - Good. 276 out of 861 reviews
Rating 6 - Okay. 116 out of 861 reviews
Rating 4 - Poor. 45 out of 861 reviews
Rating 2 - Terrible. 45 out of 861 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Vivian

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is supposed to be a "nonsmoking" hotel; however, 3rd floor hallway full of cigarette smoke. Also my room had large red stains on carpet. I left after 5 hours.
Stayed 1 night in Feb 2025

8/10 Good

Casey

Stayed 1 night in Apr 2025

10/10 Excellent

Steve

Stayed 1 night in Apr 2025

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Attracted a lot of questionable people.
Stayed 1 night in Mar 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast checkin and checkout
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff and accommodating
Stayed 1 night in Apr 2025

8/10 Good

Dennis

Liked: Cleanliness, amenities, property conditions & facilities
arrived late and tired and only wanted to sleep for 5-6 hours before hitting the road again for another full day. For some reason they had me in a handicapped room. It was clean but large puddle in the bathroom. Back to reception desk. Another room, this time clean dry and quiet. Furniture were very used but I got my sleep in. I left before breakfast so I can’t review on that. Not my first choice of overnight stays but I would go back, if I had to.
Stayed 1 night in Mar 2025

6/10 Okay

Bonnie, Wentzville

Travelled with family
Liked: Cleanliness
Room was good and clean. Beds were comfortable. Shower door was very hard to open and the handle was broken. The person at the front desk was not very friendly. The machines in the exercise room were a little rickety. The breakfast was ok. The area surrounding it was nice and there was shopping and restaurants close by. It is very close to the airport.
Stayed 1 night in Mar 2025

10/10 Excellent

Willie

Stayed 2 nights in Mar 2025

8/10 Good

Bill

Liked: Cleanliness, property conditions & facilities, room comfort

Spring Break

Just spent one night here due to an early flight. Very convenient for car rental drop off and getting on airplane. Had several nice food option nearby.
Stayed 1 night in Mar 2025

8/10 Good

Timothy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

leonatd

Stayed 1 night in Mar 2025

8/10 Good

Tonya

Stayed 1 night in Nov 2024

8/10 Good

Jennifer

Travelled with family and small children
It wasn't a bad experience but they called me about an hour before check in to tell me they over booked the hotel, lucky only one of our rooms had to be changed and still fit all of us. But with that, it had to be smoking rooms and we aren't smokers.
Stayed 2 nights in Mar 2025

2/10 Terrible

Taylor

Stayed 1 night in Mar 2025

8/10 Good

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the airport and restaurants. Pet friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

William

Stayed 1 night in Mar 2025

2/10 Terrible

Amanda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filthy dirty

This hotel was horrible. The paint was falling off the wall, the wallpaper was falling off too. The pull out sofa was old stinky and we had no linen for it. They left one shampoo one conditioner and one soap for 4 people.
Stayed 1 night in Mar 2025

6/10 Okay

James

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Would not stay there again
Stayed 1 night in Mar 2025

6/10 Okay

Joseph

Stayed 1 night in Feb 2025

8/10 Good

edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was not completely happy with being given a handicap room.
Stayed 1 night in Mar 2025

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Stayed 1 night in Feb 2025

8/10 Good

shaneka

Stayed 1 night in Feb 2025