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Hotel Indonesia Kempinski Jakarta

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Outdoor pool
6 restaurants, breakfast, lunch, dinner served; international cuisine
City view
Property amenity
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Jl. MH Thamrin 1, Jakarta, Jakarta, 10310
  • Place, Grand Indonesia
    ‪1 min walk‬
  • Place, Bundaran HI
    ‪1 min walk‬
  • Place, Plaza Indonesia
    ‪3 min walk‬
  • Airport, Jakarta (CGK-Soekarno-Hatta Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Grand Room (Grand Deluxe King Corner)

Premium bedding, pillow-top beds, free minibar, in-room safe

Grand Room (Grand Deluxe King Corner)

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Twin Room (Executive Grand Deluxe Room Twin)

City view

Executive Twin Room (Executive Grand Deluxe Room Twin)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room (Executive Grand Deluxe Room King)

A modern hotel room with a large bed, a desk, a chair, a round coffee table, and a large mirror.

Executive Room (Executive Grand Deluxe Room King)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room (Executive Grand Deluxe Balcony)

Executive Room (Executive Grand Deluxe Balcony) | Premium bedding, pillow-top beds, free minibar, in-room safe

Executive Room (Executive Grand Deluxe Balcony)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 64 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Salon Suite)

Suite (Salon Suite) | City view

Suite (Salon Suite)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room (Deluxe King Bundaran HI View)

Deluxe Room (Deluxe King Bundaran HI View) | Premium bedding, pillow-top beds, free minibar, in-room safe

Deluxe Room (Deluxe King Bundaran HI View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room (Grand Deluxe Twin Bundaran HI View)

City view

Grand Room (Grand Deluxe Twin Bundaran HI View)

  • City view
  • 64 sq m
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room (Deluxe King)

Premium bedding, pillow-top beds, free minibar, in-room safe

Deluxe Room (Deluxe King)

  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room (Grand Deluxe King Bundaran HI View)

Premium bedding, pillow-top beds, free minibar, in-room safe

Grand Room (Grand Deluxe King Bundaran HI View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 64 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Grand Room (Grand Deluxe King)

Premium bedding, pillow-top beds, free minibar, in-room safe

Grand Room (Grand Deluxe King)

9.4 out of 10
Exceptional
(3 reviews)
  • 64 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Indonesia Kempinski Jakarta

Along with 6 restaurants, this hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Other amenities include 2 bars/lounges, a health club and a poolside bar. Housekeeping is available on request.
Hotel Indonesia Kempinski Jakarta offers 289 air-conditioned accommodations with free minibar items and laptop-compatible safes. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Jakarta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An outdoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kempinski The Spa has 10 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Indonesia Kempinski Jakarta. During your stay, you'll be connected to a shopping centre and just a quick walk from Grand Indonesia. Features include free WiFi in public areas, plus 6 restaurants and 2 bars.
  • Free WiFi
  • Enjoy international cuisine at Signatures, one of the property's 6 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to body scrubs, facials or body treatments at Kempinski The Spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Grand Indonesia and Bundaran HI
Hotel Indonesia Kempinski Jakarta offers its guests a full-service spa, an outdoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 29063 square feet (2700 square metres) and includes a conference centre. A children's pool, a hot tub, and a sauna are also featured at the luxury Hotel Indonesia Kempinski Jakarta. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Jakarta hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Signatures – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Kempi Deli – On-site delicatessen. Happy hour is offered. Open daily.
Paulaner Brauhaus – This restaurant specialises in German cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
OKU – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Nirwana – On-site restaurant. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (IDR 150,000 per night)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: IDR 423,500 for adults and IDR 423,500 for children
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Kempi Deli
  • Nirwana
  • OKU
  • Paulaner Brauhaus
  • Signatures

Things to do

  • Bicycle storage
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf
  • Health club
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping centre
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (29,063 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 10 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower (86 centimetre high)
  • Grab bar near toilet (86 centimetre high)
  • Lift (89 centimetre wide door)
  • Phone accessibility kit
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 48-inch flat-screen TV with cable channels
  • Pay films

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 17

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Indonesia Kempinski Jakarta

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately IDR 423500 for adults and from IDR 423500 for children
  • Self-parking fee: IDR 150000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests should note that all cash payments at this property must be in local rupiah currency (Rp), according to Bank Indonesia regulations.
Property Registration Number 55110, 8120019062651
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Indonesia Kempinski Jakarta
Hotel Jakarta Indonesia
Hotel Kempinski Jakarta Indonesia
Indonesia Kempinski Jakarta
Jakarta Indonesia Hotel
Kempinski Hotel Jakarta Indonesia
Hotel Indonesia Kempinski
Indonesia Kempinski
Indonesia Kempinski Jakarta
Hotel Indonesia Kempinski Jakarta Hotel
Hotel Indonesia Kempinski Jakarta Jakarta
Hotel Indonesia Kempinski Jakarta Hotel Jakarta

Hotel Indonesia Kempinski Jakarta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 393 out of 552 reviews
Rating 8 - Good. 113 out of 552 reviews
Rating 6 - Okay. 20 out of 552 reviews
Rating 4 - Poor. 17 out of 552 reviews
Rating 2 - Terrible. 9 out of 552 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

james

Stayed 3 nights in Jan 2026

10/10 Excellent

Keith John

Liked: Cleanliness, amenities, property conditions & facilities
Staff all amazing treated us like royalty
Stayed 5 nights in Jan 2026

4/10 Poor

Harijanto

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Location is great ! My room was disaster with teens of mosquitos, i requested to change the room after. The customer service is a little bit poor, tho as VIP membership of Hotels.com
Stayed 2 nights in Jan 2026

10/10 Excellent

Kenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dwinda Ayu, Lady in Red and her team were very attentive and went beyond their duties and made sure I had a comfortable stay in Kempinski.
Stayed 2 nights in Jan 2026

10/10 Excellent

Phylene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was money well spent. I will be back
Stayed 1 night in Dec 2025

10/10 Excellent

FLORENCE

Stayed 2 nights in Dec 2025

10/10 Excellent

Bambang

Stayed 3 nights in Nov 2025

10/10 Excellent

Khaleel

Travelled with group
Liked: Cleanliness, staff & service, amenities
Yes, friendly staff, fantastic location and very spacious room
Stayed 3 nights in Nov 2025

8/10 Good

Robert, Dallas

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable and well equipped. The housekeeping staff checked on us each day asking if we needed anything.
Stayed 2 nights in Nov 2025

10/10 Excellent

TK

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
staff service was amazing
Stayed 3 nights in Nov 2025

4/10 Poor

ABERDEEN

Stayed 1 night in Oct 2025

10/10 Excellent

Kenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 2 nights in Aug 2025

8/10 Good

Khalid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
N.A
Stayed 6 nights in Oct 2025

8/10 Good

SHARIFAH HANA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, top-notch service by staff and wonderful breakfast. We had an amazing time!
Stayed 2 nights in Oct 2025

10/10 Excellent

Ming Han

Stayed 2 nights in Oct 2025

2/10 Terrible

Hazera

Travelled with group
Disliked: Cleanliness, staff & service
Disappointing Experience — Not What I’d Expect from a 5-Star Hotel From the moment we checked in, our experience was far below expectations for a hotel of this standard. The staff member at check-in charged us an amount higher than what was confirmed in our booking — and did so without disclosing it. We only realized later that we had signed for the original amount while being charged extra. When we raised the issue, the explanation was that it was a “mistake,” but the lack of transparency was concerning. On the second attempt, the correct amount was finally displayed on the card machine, but the experience left us uneasy. Breakfast was another disappointment. Despite being a supposedly 5-star establishment, we were made to wait an unreasonably long time to be seated — something I’ve never encountered at a hotel of this calibre. For a brand of this reputation, I’d expect better organisation and guest service. Overall, the hotel fell short in professionalism and service quality. A disappointing stay that could have been avoided with better staff training and clearer communication.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ki-Hyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Balcony room was well worth money, so spacious and luxurious. Executive lounge was top notch, first class service, especially during cocktail hour (Jihad, Kevin). Excellent breakfast buffet. Immediate access to Plaza Indonesia and Grand Indonesia malls.
Stayed 3 nights in Oct 2025

6/10 Okay

Reeta

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

4/10 Poor

Marlo, Sydney

Stayed 2 nights in Sep 2025

10/10 Excellent

Budi, New port richey

Stayed 2 nights in Sep 2025

10/10 Excellent

Yee Ching

Liked: Cleanliness, staff & service, property conditions & facilities
Good service, connect to the mall
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I think the hotel should get the reward of 5 star

We are feeling very good to stay in the hotel for 2 night. It is clean , the service is great, check in the hotel was fast.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We had a wonderful stay!

We had a wonderful stay, the bed was comfortable, the breakfast was super amazing and lots of choices. Where we stayed was easy access to the Grand Indonesia and also not far from Plaza Indonesia. We were so happy that the hotel was full of history about Indonesia. We will come back when we are back in the city.
Stayed 2 nights in Aug 2025

8/10 Good

Lisa, LIVINGSTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on the 12 floor, all was excellent except I still could hear the noise from the street and the breakfast buffet was ordinary.
Stayed 2 nights in Aug 2025

4/10 Poor

gordon

Liked: Cleanliness, amenities, property conditions & facilities
Room wasnt ready Went and collected my own bag 2 hours after checkin time
Stayed 2 nights in Jun 2025