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21st Floor 360 Suitop Hotel

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Suite (Platinium Duplex) | Premium bedding, in-room safe, desk, blackout curtains
Presidential Duplex, 2 Bedrooms (suite) | Living area | 35-inch LCD TV with cable channels, TV, video game console
View from property
Presidential Duplex, 2 Bedrooms (suite) | Premium bedding, in-room safe, desk, blackout curtains
35-inch LCD TV with cable channels, TV, video game console

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Ben Yehuda 34, Jerusalem
  • Place, Ben Yehuda Street
    ‪1 min walk‬
  • Place, Machane Yehuda Market
    ‪8 min walk‬
  • Place, Jerusalem Great Synagogue
    ‪8 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪52 min drive‬

Room options

View all photos for Suite (Platinium Duplex)

Suite (Platinium Duplex) | Living room | 35-inch LCD TV with cable channels, TV, video game console

Suite (Platinium Duplex)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 55 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds OR 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite (Prestige Duplex)

Suite (Prestige Duplex) | Premium bedding, in-room safe, desk, blackout curtains

Suite (Prestige Duplex)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 75 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Presidential Duplex, 2 Bedrooms (suite)

Presidential Duplex, 2 Bedrooms (suite) | Living area | 35-inch LCD TV with cable channels, TV, video game console

Presidential Duplex, 2 Bedrooms (suite)

  • City view
  • 90 sq m
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

21st Floor 360 Suitop Hotel

A fitness centre, self parking and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, express check-in and express check-out are on-site.
21st Floor 360 Suitop Hotel offers 14 air-conditioned accommodations with espresso makers and video game consoles. This accommodation offers separate sitting areas. Beds feature premium bedding. 35-inch LCD televisions come with premium cable channels. Kitchens offer fridges and microwaves. Bathrooms include a combined bath/shower unit with in-room jetted baths, slippers, designer toiletries and complimentary toiletries.

This Jerusalem hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. In-room massages, an iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
During your stay at 21st Floor 360 Suitop Hotel, you're just a quick walk from Independence Park. Free WiFi in public areas, a gym and dry cleaning service are available.
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Steps from Ben Yehuda Street and 3 minutes on foot from Independence Park
  • Airport shuttle service available for a fee
21st Floor 360 Suitop Hotel offers its guests a fitness centre, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The business-friendly 21st Floor 360 Suitop Hotel also features dry cleaning/laundry services, a corner/local shop, and express check-in. Parking is available for a fee.

Smoking is allowed in designated areas at this Jerusalem hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (USD 26 per day)
  • Limited on-site self parking

Things to do

  • Gym

Family friendly

  • Grocery/convenience store
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Soundproofed rooms

Conveniences

  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 1 floor
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 35-inch LCD TV with premium cable channels
  • IPod dock
  • MP3 dock
  • Video game console

Food and drink

  • Chef service
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note that check-in starts at 8 PM on Saturdays and Jewish holidays.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 210 per night.
  • Cots (infant beds) are available for USD 50 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Airport shuttle fee per child: USD 100 (one-way)
  • Self-parking fee: USD 26 per day
  • Crib (infant bed) fee: USD 50 per night
  • Rollaway bed fee: USD 210 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
21st Floor 360 Suitop Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8 AM - 8 PM.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

21st Floor 360 Suitop Hotel Jerusalem
21st Floor 360 Suitop Hotel
21st Floor 360 Suitop Jerusalem
21st Floor 360 Suitop
21st Floor 360 Suitop
21st Floor 360 Suitop Hotel Hotel
21st Floor 360 Suitop Hotel Jerusalem
21st Floor 360 Suitop Hotel Hotel Jerusalem

21st Floor 360 Suitop Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 222 out of 355 reviews
Rating 8 - Good. 73 out of 355 reviews
Rating 6 - Okay. 20 out of 355 reviews
Rating 4 - Poor. 20 out of 355 reviews
Rating 2 - Terrible. 20 out of 355 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Abraham

Liked: Cleanliness, amenities, property conditions & facilities
friendly helpful staff. great location. super breakfast options.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a group of apartments on the entire 21st floor in a residential/commercial bldg. The main lobby has a doorman and on the 21st floor there is a front desk office which is helpful for dropping off luggage etc. staff were friendly and accommodating and I appreciated communicating via What’s Ap. Great location and price IMO. Free coffee machine also a nice plus. I would stay here again. Thanks!
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Moshe

Liked: Staff & service, property conditions & facilities, room comfort
Excellent location and very comfortable. Clean but can be maintained slightly better. Would definitely stay there again
Stayed 14 nights in Jul 2025
Verified

10/10 Excellent

Tzirel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View was amazing. The apartment had a cool vibe. The hot water didn’t work for the last 24 hours, they offered to move me. So I can’t complain.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

SON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good trip with excellent hotel.
Stayed 4 nights in Sep 2023
Verified

10/10 Excellent

Mariya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and location is good
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very friendly staff. Rooms were great for a family
Stayed 2 nights in Aug 2022
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful , great location , very comforatble , i recomend it a lot !
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Deering

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

prof

great host and great place to stay
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Scott

Views are great especially facing old city
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating and always aimed to please. This is a great place for a family who needs extra space and wants nice accommodations
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Jerrold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Carmelita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great 2 floor apartment, spacious, quiet, with nice view of Jerusalem. Well located, with friendly staff.
Stayed 4 nights in Jul 2023
Verified

8/10 Good

Jill

Liked: Staff & service, room comfort

Great location

Staff were Fantastic! The rooms were a bit broken but the view was amazing and the staff were amazing
Stayed 4 nights in Dec 2022
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent stay. Location was perfect, staff could not be more helpful. Had choice of 3 breakfast locations to pick from each day. Two floor roomy suites.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

Svetlana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a group of 5 and in any other place we would have been forced to get two rooms. This hotel has two bedrooms and a sofa bed in the living area. Fully equipped kitchen, huge dining area and amazing views. The breakfast is a choice of one of the nearby restaurants and was perfect. The place is a little old, but for our needs it was absolutely amazing. Oh, and the reception crew was the most helpful I have ever encountered. We will 100% stay again and recommend to everyone.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, FABULOUS panoramic views. Quiet.
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort

Position and View is Great

Great location, easy parking in city centre, not fancy, not luxurious, no food services at all, the view is sublime. This is all about position position position and view...and not much else
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

MINDEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very happy though a little difficult with car parking and strollers narrow exit way
Verified

10/10 Excellent

Lior

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment hotel

Large apartments. Breakfast Is at very good coffee shop which is 2m walk. Comfortable. Service is very good
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 21st Floor Hotel is in the perfect place in Jerusalem. It is well-located and our room had a wonderful view of the old and new city. We could walk to the old city and there were lots of restaurants in the area. The room was clean, but there were some items in need of refreshing. The staff was really helpful and friendly.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, amenities
easy check in. very friendly helpful staff wasn't able to use AC
Stayed 3 nights in Jan 2024
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Penthouse luxury!

This was a top-notch stay. We stayed in a beautiful duplex overlooking Jerusalem and instantly felt cozy as soon as we walked in. The hotel is proximal to so many attractions—we didn’t use our car in Jerusalem once. The staff is so helpful and kind. We stayed here for my girlfriend’s birthday and I’m so glad we stayed here. Gorgeous place, comfortable beds and seating options. Also, the hotel smelled really nice, which was a plus. Will be staying here again!
The view from our apartment. Amazing!
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

Yissacher Dov

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best place I’ve stayed in I had one thing that bothered me and that was the in the winter they don’t have air conditioning only heating and if you are like me and need to sleep cold it can get in the way a lot but let me tell u it was still worth it this place is amazing but they should fix that all in all 10/10
Stayed 6 nights in Jan 2025