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Aparthotel

Shamai Suites Jerusalem

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Apartment, 1 Bedroom | In-room safe, soundproofing, cots/infant beds, free WiFi
Front of property
Exterior
Deluxe Room | In-room safe, soundproofing, cots/infant beds, free WiFi
Fridge, microwave, electric kettle

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Kitchen

Explore the area

View in a map
Ben Hillel 15, Jerusalem
  • Place, Ben Yehuda Street
    ‪1 min walk‬
  • Place, Mamilla Mall
    ‪10 min walk‬
  • Place, Machane Yehuda Market
    ‪10 min walk‬
  • Airport, Tel Aviv (TLV-Ben Gurion)
    ‪55 min drive‬

Room options

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About this property

Shamai Suites Jerusalem

Concierge services, tour/ticket assistance and free Wi-Fi in public areas are available at this smoke-free aparthotel. Each apartment features a kitchenette with a fridge and a microwave, plus free WiFi and an LCD TV with cable channels. Additional amenities include an electric kettle, a hairdryer and a safe.
Shamai Suites Jerusalem offers 18 air-conditioned accommodations with a safe and a hairdryer. Kitchenettes offer fridges and microwaves. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on a daily basis.

During your stay at Shamai Suites Jerusalem, you're just a quick walk from Zion Square. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services. This budget aparthotel has 18 apartments. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, an LCD TV and a fridge
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Ben Yehuda Street and Zion Square
  • Airport shuttle service available for a fee
As a guest of Shamai Suites Jerusalem, you'll find tour/ticket assistance, concierge services, and a lift. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee.

This Jerusalem aparthotel is smoke free.

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 7:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ILS 100 per night.
  • Cots (infant beds) are available for ILS 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Israel value-added tax (VAT) at 18%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Israel.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ILS 350 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: ILS 350 (one-way), (up to 2 years old)
  • Crib (infant bed) fee: ILS 50.0 per day
  • Rollaway bed fee: ILS 100 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - 7:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Shamai
Shamai Suites
Shamai Suites Apartment
Shamai Suites Apartment Jerusalem
Shamai Suites Jerusalem
Shamai Suites
C.C City Center Hotels L.T.D
Shamai Suites Jerusalem Jerusalem
Shamai Suites Jerusalem Aparthotel
Shamai Suites Jerusalem Aparthotel Jerusalem

Shamai Suites Jerusalem Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 180 out of 395 reviews
Rating 8 - Good. 151 out of 395 reviews
Rating 6 - Okay. 37 out of 395 reviews
Rating 4 - Poor. 13 out of 395 reviews
Rating 2 - Terrible. 14 out of 395 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rafael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location Big place Clean I love this place.
Verified

10/10 Excellent

jorge

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good in general
Verified

8/10 Good

John

Liked: Cleanliness
Fair value but right across the street from a raucous hostel that offers a party deck that is VERY NOISY late at night. Also, no front desk or reception staff, you have to call someone to enter building which means you need local phone service on mobile phone.
Stayed 4 nights in Dec 2022
Verified

4/10 Poor

vadim

Liked: Room comfort
Disliked: Cleanliness

Poor place to stay

Bad condition, seemed like it haven't been cleaned for months. Strong smell of cigarettes
Stayed 1 night in Feb 2021
Verified

2/10 Terrible

JAIME H ARDILA

Disliked: Cleanliness, amenities, property conditions & facilities, communication
It's a very dirty place, since the entrance. Towels are more grey than white. Rooms, and bathroom are not cleaned daily. Curtains are broken. Living room has not receive maintenance for years
Stayed 6 nights in Nov 2022
Verified

8/10 Good

Tamara

Liked: Room comfort
Disliked: Communication

Good apartment but very bad communication

Location is great! We are close to everything. The apartment was big and very comfortable. Although we didn’t understand the point to have such a big kitchen, there is no utensils at all, even not a coffee machine or a sponge to wash the dishes. In the small room, it looked like beds haven’t been changed. But the real problem was that there is no communication at all. After booking we didn’t receive a message explaining how to check in. It says the check in is from 14h, it also says that there is a reception. I arrived when we were lucky because there was someone cleaning some apartment. He opened the door and let us know the apartment we booked was not ready yet (we have booked the same day). We left our luggages in the parking and Came back 2 hours later, After 1 hour maybe someone answered the message i have sent, saying that someone would come to welcome us. We waited no one came. Someone was leaving the building, so that’s how we could go in. We didn’t know where were our luggages. We tried to look in the different floors for sooemone, we found the same guy repairing something in one of the apartment. He said that our apartment was ready and he had the key, but our luggages were somewhere that someone had closed with a key and this someone had left. To make is shorter, we had our luggages a few hours later. We didn’t hear from the owner. Nothing!! We were lucky this guy was there repairing something. Thats an unacceptable behavior. No respect at all!!
Stayed 1 night in Oct 2022
Verified

4/10 Poor

Sandrine

Disliked: Cleanliness, room comfort

Tres decevant

Appartement bien situe mais vieillot lit casse menage inexistant malgre plusieurs demandes je me suis retrouvee a acheter de la javel a 22h
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Maria Louise

Disliked: Cleanliness, communication

Dårlig og uvenlig betjening

Manglende hjælpsomhed og dårlig behandling ved indtjekning og afrejse. Ingen hjælp at hente ift transport og aktiviteter i byen. Fin beliggenhed, men larmende og trist udsigt. Dårlig sovesofa, kolde og beskidte værelser. Venlig og imødekommende rengøringspersonale dog.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

Ursula

Liked: Cleanliness, room comfort, communication

Super Aufenthalt

Super gelegen an der Ben Yehuda street und nahe dem Mahane Yehuda Markt. Sehr geräumige Wohnung. Gutes Preis-/Leistungsverhältnis.
Stayed 1 night in Nov 2022
Verified

4/10 Poor

Tibor

Liked: Cleanliness, amenities, property conditions & facilities
Die Suite an sich war schön, groß, sauber und sehr zentral gelegen. Das Personal ist sehr nett. Allerdings ist es durch das direkt gegenüber liegende Hostel mit einer großen (Party-)Terasse und durch die direkt am Haus befindliche Fußgängerzone mit zahlreichen Bänken besonders nachts unglaublich laut!!! Wir fühlten uns wie beim Camping auf einem Festival und das bis 6 Uhr morgens. Die Fenster isolieren leider überhaupt nicht. Zudem gab es keine Rezeption wie angegeben, sondern eine Telefonnummer an der Eingangstür. Ohne israelische SIM-Karte benötigt man die Hilfe von Einheimischen zum Anrufen. Laut Expedia-Buchung sollte die Rechnung direkt in der Unterkunft gezahlt werden, was wir auch taten. Allerdings buchte die Unterkunft parallel dazu den Betrag auch auf der hinterlegten Kreditkarte ab. Beim Versuch der Rückbuchung sogar ein zweites Mal. Ich warte nun seit 14 Tagen auf die Rückabwicklung durch meine Bank. Fazit: Wer in Jerusalem nicht zum Feiern ist und nachts schlafen möchte, sollte sich definitiv eine andere Unterkunft suchen.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities, communication
Location was wonderful! We walked everywhere. Lots of shops and restaurants. The suite was spacious. We loved that our two boys got their own small bedroom with comfortable twin beds. The living room furniture is a little old and the place felt a bit dusty but all in all we loved our stay!
Stayed 1 night in Jun 2022
Verified

4/10 Poor

James

Liked: Amenities
Disliked: Communication
The room was okay but checking in was an issue. It wouldn’t have been an issue if we could have been e-mailed a code beforehand to get into the building Also the phone # was useless as we hadn’t found a cell store to buy an Israeli SIM card yet. The amenities such as shampoo & lotions were nice as was the jacuzzi tub but we had to ask for bowls, utensils & cups. We bought our own dish cloth & dish soap as there was none there. We had to ask to have the floor swept. There wasn’t a broom in the room. We weren’t told that there was a Disco adjacent to our room. On 2 nights of our stay the music was so loud we had to leave the room at 1:00 am as we couldn’t sleep it went on ‘til 3:00 am. We are okay with a bit of street noise but this was really too much!
Stayed 10 nights in Apr 2022
Verified

4/10 Poor

jean charles

Disliked: Cleanliness, room comfort, communication
Les moins :Nettoyage très moyen. Le chauffage est inutilisable pour dormir. Vaisselle manquante :1couteau pour 2, pas de casseroles ni plaques chauffantes. Peintures sur voilages, box internet. Canapé bricoke avec vis et boulons et bout de tissus blanc de récupération. Les plus: emplacement. Bonne literie. Spacieux. Le plus
Stayed 1 night in Mar 2022
Verified

2/10 Terrible

Ariel

Disliked: Cleanliness, room comfort, communication

bad experience

noisy, bad service, dirty, confusing employees, terrible check in experience
Stayed 2 nights in Dec 2021
Verified

6/10 Okay

Mark

Liked: Cleanliness

Central location to lay your head

I primarily use Hotels.com because the guest ratings are usually fairly accurate. However, they missed the mark on this one. This hotel offers a central location to great restaurants and activities but falls short on most everything else. There is no lobby...so checking in is challenging. The price is less expensive than most but the furnishings are badly worn. Paint chipping from ceilings, sliding doors that dont properly lock and the inconsistency of hot water make this hotel a little sketchy.
Stayed 4 nights in Nov 2021
Verified

8/10 Good

Maria

Liked: Cleanliness, room comfort

Excellent Location

The room was spacious, and in good condition. No front desk and very little interest in being attentive. We ended up using another Hotel to arrange car service to the airport, finding a COVID19 testing location for our return trip and getting local information. This place is great for an extended trip if you are very familiar with the Jerusalem area.
Stayed 5 nights in Nov 2021
Verified

2/10 Terrible

Lesley

Disliked: Cleanliness, room comfort, communication

VERY DISAPPOINTING

Awful....no hot water, no lock on outer door, hall light did not switch off. 3 hangers in tiny wardrobe for 2 people. Not enough cutlery. Not enOugh towels. Safety deposit box broken. Crumbs in the cutlery drawer. Described as Deluxe!! It was less than basic! Meant to have a front desk/concierge, this was non existent. In a busy street, very noisy, we could not sleep as there was noise outside until 3am. We checked out after one night....one of the worst places we have ever stayed in.
Stayed 8 nights in Oct 2021
Verified

8/10 Good

Hedy B

Liked: Cleanliness, room comfort, communication

Great stay

Location was ideal for being in the heart of activity. Right off the pedestrian mall. The room was comfortable with great air conditioning, great natural light, and a strong shower. Room cleaning and towel change was a bit sporadic but the on-site employee will respond quickly to anything you need. Secure lock on door. Large safe in room. There were no hangars origanally but staff quickly remedied that.
Stayed 7 nights in Jul 2021
Verified

8/10 Good

Roger

Liked: Cleanliness, room comfort, communication

Jerusalem City Center

In the middle of Jerusalem City for a very reasonable price. Good parking (to be paid; about 80 Shekel/night) opposite the street
Stayed 4 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
Property is in an excellent location, staff was friendly and accommodating, apartment is spacious and comfortable. The couch could use an update but the mattresses, blankets and pillows were comfortable and clean.
Stayed 4 nights in Jul 2021
Verified

4/10 Poor

Verified traveller

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Smelly room. Cigarettes... Not clean enough. Perfect location
Stayed 1 night in Feb 2021
Verified

2/10 Terrible

Dave

Disliked: Property conditions & facilities, communication
Last night at 2:30am five police officers raided our hotel room. They didn't knock. They entered without warning using a room key (found at a crime scene) to enter the room while we were sleeping. They questioned us and noted we were lucky they found the key before the people they were looking for. It is completely unacceptable we were provided with a room with a missing key. The hotel should provide better security to its customers,
Stayed 1 night in Dec 2020
Verified

6/10 Okay

ZEHAVIT

Liked: Room comfort
Disliked: Cleanliness, communication

The room was dirty

The roon was not clean at all אפילו לא שטפו את החדר לפני שהגענו
Stayed 2 nights in Oct 2020
Verified

2/10 Terrible

Zulmira

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Dirty,and very bed management not worth the money.
Stayed 7 nights in Aug 2020
Verified

8/10 Good

Anders

Liked: Cleanliness, property conditions & facilities, room comfort

Great location in Jerusalem

Very nice and clean room in Jerusalem new city, about a 15 minute walk from Jaffa Gate (the main entrance to the old city.) The room that I had is similar to a junior suite. There is a living room and a kitchen but the kitchen just has a sink, fridge and microwave -- no stove. The room was cleaned daily. There is a coffee shop right in front of a hotel and a mini market right next to it. It is located on one of the main pedestrian shopping streets with lots of different stores. Across the street there is a club with an outdoor terrace that is used as a dance floor on certain nights. Depending on which way your room is facing, this could be noisy, but my room was facing the back, fortunately. The one bad thing was that the reception was unmanned at 7:30 PM when I was trying to check-in. I had to make a phone call to get someone to come. Another evening the front door was locked and I did not have the code. Had to make another call to resolve it.
Stayed 3 nights in Mar 2020