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Potawatomi Hotel & Casino

4.5 star property
VIP Access

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Photo gallery for Potawatomi Hotel & Casino

7 restaurants, breakfast, lunch, dinner served; American cuisine
Coffee shop
Exterior
City view
Casino

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk

Explore the area

Map
1611 West Canal Street, Milwaukee, WI, 53233
  • Marquette University
    ‪1 min walk‬
  • The Rave-Eagles Club
    ‪16 min walk‬
  • Harley-Davidson Museum
    ‪3 min drive‬
  • Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Signature Room, 1 King Bed

View from room

Signature Room, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

View from room

Junior Suite

  • City view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Signature Room, 2 Queen Beds

City view

Signature Room, 2 Queen Beds

  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed with Sofa bed, Corner

Premium bedding, in-room safe, laptop workspace, blackout curtains

Deluxe Room, 1 King Bed with Sofa bed, Corner

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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About this property

Potawatomi Hotel & Casino

Luxury hotel with 7 restaurants and casino
7 restaurants, a casino and 3 bars/lounges are available at this smoke-free hotel. Valet parking is free. Other amenities include a 24-hour business centre, a coffee shop/cafe and a business centre. Housekeeping is available on request.
Potawatomi Hotel & Casino offers 500 accommodations with iPod docking stations and a safe. Beds feature premium bedding. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on request.

Our customers tell us that they can't get enough of the helpful staff at Potawatomi Hotel & Casino. During your stay, you're just a quick walk from Marquette University. Enjoy features like free valet parking, plus 7 restaurants and 3 bars.
  • Free WiFi and wired Internet
  • Free valet parking and self-parking
  • Enjoy American cuisine at Canal Street Café, one of the property's 7 restaurants and 3 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Marquette University and a 2-minute drive from Harley-Davidson Museum
There are 7 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 3 bars/lounges. Business amenities include a 24-hour business centre and 10 meeting rooms.

Event space at this hotel measures 60000 square feet (5574 square metres) and includes conference space. A casino, a sportsbook, and tour/ticket assistance are also featured at the luxury Potawatomi Hotel & Casino. Free self parking and valet parking are available.

This 4.5-star Milwaukee hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to noon.
Canal Street Café – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and light fare.
Cream City Coffee Co. – This coffee shop serves breakfast, lunch and light fare. Open daily.
Ruyi – This restaurant specialises in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open selected days.
Marketplace – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. Open daily.
Dream Dance Steakhouse – This steakhouse only serves dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open selected days.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet

Parking and transport

  • Free secured self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 10 to 20 for adults and USD 10 to 20 for children
  • 3 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Canal Street Café
  • Cream City Coffee Co.
  • Dream Dance Steakhouse
  • Marketplace
  • Ruyi

Things to do

  • 3,000 slot machines
  • 35 gaming tables
  • Bingo
  • Casino (150,000 square foot of space)
  • Sportsbook
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 60,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 19 floors
  • 2 buildings
  • Banquet hall
  • Built in 2014
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 20 for adults and USD 10 to 20 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

Property is also known as

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Potawatomi Hotel & Casino Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 917 out of 1338 reviews
Rating 8 - Good. 229 out of 1338 reviews
Rating 6 - Okay. 104 out of 1338 reviews
Rating 4 - Poor. 43 out of 1338 reviews
Rating 2 - Terrible. 45 out of 1338 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

billy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Ashley, Greenbay

Liked: Cleanliness
Disliked: Amenities
Stayed 1 night in Feb 2025

10/10 Excellent

Oscar

Stayed 1 night in Feb 2025

8/10 Good

Lesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff are welcoming and friendly. However, there was an issue with adding expenses within the hotel to my room and the subsequent payment. I was given mis-information that caused some problems for me
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

IONIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Good Stay

Stayed one night. It was clean and quiet. Just how I like it.
Stayed 1 night in Feb 2025

8/10 Good

James

Stayed 1 night in Feb 2025

10/10 Excellent

Donald, Cary

Stayed 3 nights in Feb 2025

10/10 Excellent

John, Itasca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Chimgee

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 1 night in Feb 2025

8/10 Good

Kerri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Jaime

Stayed 1 night in Feb 2025

6/10 Okay

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
I have stayed at Potawami three times and the first time was the best. I wish i knew the name of the gentlemen that gave us our room. He was amazing. It was the nicest of all the rooms that we stayed in and he gave it because i asked. With the second and third time, we were given a not so nice room even though i asked. Wish we had the same experience the second and third time.
Stayed 1 night in Feb 2025

10/10 Excellent

Mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Shari

Stayed 1 night in Jan 2025

10/10 Excellent

Rory, Apple Vallet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Jan 2025

6/10 Okay

Lyliam, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

taetae

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was immaculate
Stayed 1 night in Feb 2025

10/10 Excellent

Debra, Green Bay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The valet service needs improvement. Took an hour and a half to get my truck. Even brought me someone else's truck.
Stayed 3 nights in Jan 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Clean rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Dedric

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Adam

Stayed 2 nights in Oct 2024

4/10 Poor

Stacy

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
You pay $350 a night for a room stayed 2 nights and no one came and cleaned our room!! Machines are tight, some of the bathrooms were dirty with toilet paper and paper towels all over the floor because the trash was overflowing in the bathroom. Not a good experience! Will not be returning!
Stayed 2 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The casino was clean and so close to the hotel.
Stayed 1 night in Jan 2025