4/10 Poor
Kim, Seattle
12 Mar 2025
Disliked: Staff & service, property conditions & facilities
The shuttle was quick and the driver professional and friendly when I got in at midnight. The male reservation clerk was not friendly but the new female clerk was great. He put me on the fourth floor and told me which elevator to take. When I got off the elevator all the doors were open, fans running because it was being remodeled. I went back down and he said I should take the back elevator. He'd placed me in a room by all the work even though there were few people in the hotel. I was right by the hall where the paint fumes were. At 8 a.m. the workers got there and were surprised to see anyone staying on that floor. He didn't put the late check out in so the day clerk called but she was super nice. The server at the restaurant was lovely too, just the one rude clerk.
Kim
Stayed 1 night in Mar 2025