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Grand Palladium Select White Sand Resort & Spa - All Inclusive

5.0 star property
VIP Access

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Photo gallery for Grand Palladium Select White Sand Resort & Spa - All Inclusive

5 outdoor pools, pool umbrellas, pool loungers
Property video
Restaurant
Private beach, white sand, sun-loungers, beach umbrellas
6 bars/lounges, 2 swim-up bars, beach bar

Reviews

8.4 out of 10
Very good

Popular amenities

  • On private beach
  • Parking included

Explore the area

View in a map
Carr Federal Chetumal - Puerto Juarez, Km 256-100 Municipio Solidaridad, Kantenah, QROO, 77710
  • Place, Cenote Azul
    ‪5 min drive‬
  • Place, Akumal Beach
    ‪6 min drive‬
  • Place, Cenote Cristalino
    ‪6 min drive‬
  • Airport, Tulum Intl. Airport (TQO)
    ‪89 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Junior Suite Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Garden View

8.4 out of 10
Very good
(53 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Garden View

Minibar, in-room safe, desk, laptop workspace

Suite Garden View

7.0 out of 10
Good
(6 reviews)
  • Garden view
  • 68 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 1
  • Free Wi-Fi

View all photos for Suite Superior

Minibar, in-room safe, desk, laptop workspace

Suite Superior

  • 68 sq m
  • Sleeps 1
  • Free Wi-Fi

View all photos for Suite Junior

Minibar, in-room safe, desk, laptop workspace

Suite Junior

  • 53 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Junior Suite Single use Garden View

Minibar, in-room safe, desk, laptop workspace

Junior Suite Single use Garden View

8.8 out of 10
Excellent
(3 reviews)
  • Garden view
  • 53 sq m
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Beachside

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside

7.0 out of 10
Good
(24 reviews)
  • Garden view
  • 53 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Beachside

Suite, Beachside | Minibar, in-room safe, desk, laptop workspace

Suite, Beachside

  • Garden view
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Romance Bungalow by the lake

Minibar, in-room safe, desk, laptop workspace

Romance Bungalow by the lake

7.8 out of 10
Good
(6 reviews)
  • Lake view
  • 69 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romance Villa Suite Poolside

Romance Villa Suite Poolside | Minibar, in-room safe, desk, laptop workspace

Romance Villa Suite Poolside

  • Garden view
  • 58 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite Poolside

Junior Suite Poolside | Minibar, in-room safe, desk, laptop workspace

Junior Suite Poolside

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite Poolside Single Use

Garden view

Junior Suite Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Romance Bungalow by the lake Single Use

Minibar, in-room safe, desk, laptop workspace

Romance Bungalow by the lake Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Romance Villa Suite Poolside Single Use

Garden view

Romance Villa Suite Poolside Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Garden View Single Use

Minibar, in-room safe, desk, laptop workspace

Suite Garden View Single Use

  • 1 bedroom
  • Sleeps 1
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Beachside Single Use

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Beachside Single Use

  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Similar properties

Aerial view
Grand Palladium Kantenah Resort & Spa All Inclusive
Kantenah
  • On private beach
  • Pool
  • Breakfast included
  • All-inclusive
4.4 out of 5, Excellent, 1,004 reviews
The price is €279
includes taxes & fees
14 Jun - 15 Jun
Grand Palladium Kantenah Resort & Spa All Inclusive

About this property

Grand Palladium Select White Sand Resort & Spa - All Inclusive

Catch some rays on Grand Palladium Select White Sand Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 5 restaurants.
Grand Palladium Select White Sand Resort & Spa - All Inclusive offers 425 air-conditioned accommodations with indoor private hot tubs and minibars. Rooms open to furnished balconies. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit with in-room jetted baths, complimentary toiletries and hairdryers.

This Kantenah property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zentropia Palladium Spa & Wellness has 16 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Grand Palladium Select White Sand Resort & Spa - All Inclusive. During your stay, you'll be close to Akumal Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Drinking and dining options include 5 restaurants, a coffee shop, a beach bar and 2 swim-up bars
  • Splash around at the waterslide or swim in the 5 outdoor pools
  • Indulge with body scrubs, body treatments or Thai massages at Zentropia Palladium Spa & Wellness
  • Services include babysitting, a children's club and a lifeguard on-site
  • On-site recreation includes a private beach, tennis courts and a gym
  • 4.7 mi (7.6 km) from Akumal Beach and 12.9 mi (20.7 km) from Xel-Há Park
Grand Palladium Select White Sand Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Grand Palladium Select White Sand Resort & Spa - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool and a steam room. Self parking is free.

Smoking is allowed in designated areas at this 5-star Kantenah property.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Grand Palladium Select White Sand Resort & Spa - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Miniature golf
Football
Tennis
Volleyball
Children's club

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 swim-up bars
  • 5 restaurants
  • 6 bars/lounges
  • A beach bar
  • A coffee shop/cafe

Things to do

  • 5 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Snorkelling
  • Steam room
  • Tennis
  • Waterslide
  • Windsurfing
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Lifeguards on site
  • Mini golf
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Magnifying mirror
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 14 buildings
  • 3 floors
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Mosquito nets

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Grand Palladium White Sand Kantenah
Grand Palladium White Sand Resort
Grand Palladium White Sand Solidaridad
Grand Palladium White Sand Resort All Inclusive Kantenah
Grand Palladium White Sand All Inclusive Kantenah
Pallaum White d Inclusive Kan
Grand Palladium White Sand Resort & Spa All Inclusive Kantenah

Grand Palladium Select White Sand Resort & Spa - All Inclusive Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 537 out of 964 reviews
Rating 8 - Good. 242 out of 964 reviews
Rating 6 - Okay. 80 out of 964 reviews
Rating 4 - Poor. 45 out of 964 reviews
Rating 2 - Terrible. 60 out of 964 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Benjamin Reuben

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great and the staff was wonderful
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Gerbrant

Liked: Cleanliness, amenities, property conditions & facilities
Clean, amenities, hospitality
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Rick

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent service and amenities throughout.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Ronald gary

Liked: Cleanliness, amenities, property conditions & facilities
Everything was meticulously clean and perfect we really enjoyed the amazing food!! Best we have had in mexico!! It is a large resort si lots of walking only down side!!
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Some rooms have been renovated and are nice.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Angel Gonzalo

Liked: Cleanliness, amenities, property conditions & facilities
Food is very good, staff and everything is great, thank you!
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Ana Liza Pipit

Liked: Cleanliness, amenities, property conditions & facilities
Great resort, staff one of the best we’ve ever been to.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
All the staff were very friendly! The concierge’s made it easy to make dinner reservations and schedule shuttles. There were so Many choices for restaurants. My family had an absolutely amazing vacation. I will definitely come back!!!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Carlee

Liked: Cleanliness, amenities, property conditions & facilities
Stayed in Villa 40, amazing view, recommend upgrading to family select for ease of booking restaurants and access to basically everything at the hotel.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Jagmeet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, incredibly friendly, welcoming, and helpful staff, so many amenities, overall such an incredible resort and fun trip
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Randy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort, staff was very nice and accommodating. Rafael and David, our concierge's at our suite were fantastic. They helped us book our dinner reservations and were always there to answer our questions and whatever else we needed.
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Room, staff and amenities were super.
Stayed 7 nights in Dec 2025
Verified

2/10 Terrible

Gerard

Disliked: Amenities
Food awful food poisoning last night we were there, room was nice beach was nice other than that I would not return.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jamol Leboy

Liked: Cleanliness, amenities, property conditions & facilities
We had a great time with the family
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Paulina Lucyna

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing, very friendly and helpful.
Stayed 8 nights in Dec 2025
Verified

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities
Everything was absolutely amazing. The hotel has everything you could possible need.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

alyssa R

Liked: Cleanliness, amenities, property conditions & facilities
We loved this place and definitely plan on coming back! It is so clean and all the staff were amazing! We actually got engaged here and couldn’t have asked for a better spot! Thank you palladium!!
Pool bar at white sands
Pretty sunset. This place is huge!
White sands lobby bar
Definitely need to get pictures from the staff members that are walking around with cameras. We had Erik and he was amazing! We normally hate how we look in professional cameras but these are amazing!!
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel food and transportation around hotels
Stayed 6 nights in Nov 2025
Verified

8/10 Good

Thierry

Large clean rooms (Junior suite). Generally in good state of repair.
Stayed 22 nights in Jan 2026
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic vacation. We had access to most of the property due to booking through Expedia. The beach at Kantenah was the best spot and Alejandro took care of us every day we went to the beach! The restaurants were great and the staff everywhere were all very kind and accommodating for all of our questions in concerns. The rooms were very clean and the maid service kept everything stocked for us everyday. We will definitely be back in the future and would recommend this resort.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
This entire place was gorgeous. The Expedia concierges were very very helpful. Thank you to David, Cielo, Rafael for your assistance. The staff were the best part of the trip. The resort was very nice. The rooms were well kept and the service was superb across the entire resort. I had so much fun.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great. We had a bottler who took care of our every need. It was just great. The food was amazing!
Stayed 14 nights in Dec 2025
Verified

8/10 Good

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Various pool ootions
Stayed 8 nights in Feb 2026
Verified

2/10 Terrible

Gerard

Disliked: Amenities
Food was awful got sick on last night from food poisoning.
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

MARIA ALICIA

Liked: Cleanliness, amenities, property conditions & facilities
All the staff was excellent, specially the kids club and family selection! Also David and Cielo my concierges, both were always there for everything we needed and more… Raul from the lobby, all the cart drivers (specially the lady I can’t recall the name) she was the best! The boat driver was top notch, the same with waiters and cleaning crew (our chocolate fairy god mother), thanks to all, we will definitely return!
White sands lobby
The chapel Nuestra señora de las nieves
Main pool
Stayed 7 nights in Jan 2026