Richmond Hotel Narita

3.5 star property

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Photo gallery for Richmond Hotel Narita

Daily buffet breakfast (JPY 1500 per person)
Front of property
Economy Twin Room, 2 Single Beds, Non Smoking | Egyptian cotton sheets, premium bedding, down duvets, desk
Reception
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

View in a map
970 Hanasaki-chou, Narita, Chiba-ken, 286-0033
  • Narita Omotesando
    ‪11 min walk‬
  • Naritasan Park
    ‪12 min walk‬
  • Naritasan Shinshoji Temple
    ‪12 min walk‬
  • Tokyo (NRT-Narita Intl.)
    ‪11 min drive‬

Room options

Single Room, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

Twin Room (2 Single Bed + 1 Sofa Bed), Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 25 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Trundle Bed

Forth Room (2 Semi Double Bed + 1 Single Bed + 1 Sofa bed), Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 28 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Bed and 1 Single Trundle Bed

Deluxe Double Room, Non Smoking

9.2 out of 10
Wonderful
(23 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

Comfort Twin Room, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Large Single Beds

Double Room, Non Smoking

9.4 out of 10
Exceptional
(51 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Twin Room, 2 Single Beds, Non Smoking

9.0 out of 10
Wonderful
(29 reviews)
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

Twin Room, Non Smoking

9.6 out of 10
Exceptional
(12 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

Single Room- Non-Smoking

  • Sleeps 1

Triple Room Non smoking

  • Sleeps 3

Standard Twin Room Non Smoking

  • Sleeps 4

Double Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Comfort Twin Non Smoking

  • Sleeps 4

Double Smoking

  • Sleeps 2

Deluxe Double Non Smoking

  • Sleeps 2

Compact Twin Room Non Smoking

  • Sleeps 2

Single Room Smoking

  • Sleeps 1

Standard Twin Room Smoking

  • Sleeps 2

Standard Twin Room Non Smoking For 3 People With Extra Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3

Compact Twin Room Smoking

  • Sleeps 2

Deluxe Double Smoking

  • Sleeps 2

Forth Room Smoking

  • Sleeps 4

Triple Room Smoking

  • Sleeps 3

Comfort Twin Smoking

  • Sleeps 2

Forth Room Non Smoking

  • Sleeps 4

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About this property

Richmond Hotel Narita

Hotel with a restaurant, near Naritasan Shinshoji Temple
This hotel features a restaurant, a bar/lounge and self parking. Free WiFi in public areas and free airport drop-off are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Richmond Hotel Narita offers 205 accommodations with complimentary slippers and a hairdryer. Beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us they can't get enough of Richmond Hotel Narita's great location. During your stay, you're just a quick walk from Kuriyama Park. Features include free WiFi in public areas and free airport drop-off service, plus a restaurant.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kuriyama Park and 14 minutes on foot from Naritasan Shinshoji Temple
  • Free airport drop-off shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A free shuttle from the hotel to the airport is free at scheduled times. The business-friendly Richmond Hotel Narita also features a vending machine, concierge services, and laundry facilities. For a fee, parking is available.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Stella – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free airport drop-off shuttle from 6:30 AM to 10:30 AM at scheduled times
  • Parking on site (JPY 900 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 1,500 for adults and JPY 750 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stella

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • 10 floors
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 AM
Early check-in subject to availability
Early check-in fee: JPY 3000
Minimum check-in age - 15

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: JPY 3000

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
A scheduled power and water outage will take place on October 6, 2025, from 11 AM-1 PM. All facilities that use power, including lifts and car park will not be available during this time.
Due to maintenance, this property's parking will not be available from 6 PM on November 30 to 6 PM on December 2, 2025.

Renovations and closures

The property will be renovating from 30 November 2025 to 2 December 2025 (completion date subject to change). The following areas are affected:
  • Parking area
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 12 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 750 for children
  • Self-parking fee: JPY 900 per night (in/out privileges)
  • Early check-in fee: JPY 3000 (subject to availability)
  • Late check-out fee: JPY 3000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Additional breakfast fees apply to children who are booked in Breakfast Included rate plans and sharing a bed with adults.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Richmond Narita
Narita Richmond Hotel
Richmond Hotel Narita
Richmond Narita
Richmond Narita Hotel
Richmond Hotel Narita Hotel
Richmond Hotel Narita Narita
Richmond Hotel Narita Hotel Narita

Reviews

Richmond Hotel Narita Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 659 out of 1022 reviews
Rating 8 - Good. 264 out of 1022 reviews
Rating 6 - Okay. 68 out of 1022 reviews
Rating 4 - Poor. 22 out of 1022 reviews
Rating 2 - Terrible. 9 out of 1022 reviews

Reviews

8/10 Good

NHUNG

Stayed 1 night in Jun 2025

10/10 Excellent

Kristine June

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Close to the airport, free shuttle service, great amenities, location, wide rooms, etc. Front desk staff was kind and accommodating. I know that’s part of their job but showing kindness to another human being is a luxury these days. I will still choose this hotel for my next Japan trip. 😁
Stayed 1 night in Mar 2025

10/10 Excellent

Mariana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just did one night stay here between flights, but would stay again if in the Narita area. Close to the train station that was only 2 stops direct from the airport. Clean hotel, many comfort amenities to make stay easy, ice machine for our water bottles, always a bonus. Mini fridge in room and microwave on our floor as needed. Was easy to walk around the city to explore before our flight while they held our bags for us. Everything nice and convenient and would stay again.
Stayed 1 night in Jun 2025

8/10 Good

Faisal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my 2 nights stay at the hotel. A few things to know: The last shuttle service was at 10:20 am, which was disappointing. Also, there was a charge of 100 Yen for an hour late checkout. No complimentary water bottles, tea or coffee in the room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Rongying

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit of a walk to the train station but still a nice property nonetheless. Clean surroundings, cheaper laundry, and a timely airport shuttle. Quiet rooms and spacious bathroom as well.
Stayed 2 nights in Jun 2025

4/10 Poor

ZENGCUI

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The hotel says a free shuttle service to airport. But when we request, we were told the shuttle is full. We had to take training with two large suitcases. If you cannot promise the service, it is better to completely take it out from their booking page. Otherwise, it is misleading.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Clean water from bathroom faucet
Stayed 1 night in Jun 2025

8/10 Good

Narayanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We expect better pick up and drop off facilities from the airport
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel, big room clean amenities and friendly and helpful staff. They not only provide teeth brush and toothpaste but also prepare one for the gift to the kid. This is just an example, there are many other details. I barely give comments on Expedia but this one is very good I recommend everyone to check it
Stayed 1 night in Jun 2025

10/10 Excellent

Jose Manuel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel, conveniently located within walking distance of a 7-Eleven and Narita's main attractions, including a 5-8 minute walk to Narita's Metro and Bus Station. The hotel was very accommodating, comfortably fitting a family of five in one room. Numerous dining options are nearby, in addition to the restaurant in the lobby. Highly recommend this hotel for its great location and amenities.
Stayed 2 nights in Jun 2025

10/10 Excellent

Gee Pamela, temecula

Stayed 3 nights in May 2025

10/10 Excellent

katayoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Jun 2025

8/10 Good

Shayne

Liked: Cleanliness, amenities, property conditions & facilities
Located close to amenitiies
Stayed 1 night in May 2025

10/10 Excellent

Marisa

Stayed 1 night in Jun 2025

10/10 Excellent

Van

Travelled with family
Liked: Cleanliness, amenities
Friendly staff, clean room
Stayed 1 night in Jun 2025

8/10 Good

Lingling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

glennis

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well located near two train stations, lots of shuttle buses and near to the airport. Good shopping and restaurants as well as the wonderful temple Narita San all in walking distance. Staff is great. Check in easy.
Stayed 2 nights in Jun 2025

10/10 Excellent

Maya

Stayed 1 night in Jun 2025

8/10 Good

Chi Kit

Stayed 1 night in Jun 2025

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jane

Travelled with partner
Liked: Cleanliness, staff & service
Great location for a Narita airport layover. 1 stop train ride and an easy walk to the hotel. Carpets in the room are dated but bedding and towels are very clean. The room actually had extra pillows which was a first in comparison to the other hotels in Japan in this price range. The staff are excellent.
Stayed 2 nights in Jun 2025

6/10 Okay

Diana

Travelled with group
Liked: Cleanliness, property conditions & facilities
The room was clean and good. They don’t allow you have friends over at the room which was inconvenient for us. Me and my friend C were staying the night here since our plane was the next day but our friend G who was leaving the night before us was still with us and when we checked in we wanted to relax for a bit before taking our friend G to the airport but they didn’t let her go to the room with us so instead we had to drop off our stuff and get ready super quick while she waited for us downstairs. We tried telling them she wasn’t spending the night or anything but they still didn’t allow her to go up. She just wanted to relax and charge her phone for a while. I understand not letting non-guest spend the night but as a group of females it would’ve been nice if they let her go up instead of leaving her in the lobby. Luckily at least one of the staff offered to charge her phone since there was no outlets for guest in the lobby.
Stayed 1 night in May 2025

10/10 Excellent

Xiaozhou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Richmond hotel is a great hotel because close to local market, Keisei Line Narita Station and Downtown Narita. I’m really like the mask and face wash that provides. Great stay place if you uses Narita Airport for travel and need stay over night!
Stayed 2 nights in May 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025