See all properties

Yokohama Bay Sheraton Hotel & Towers

4.5 star property

Choose dates to view prices

Photo gallery for Yokohama Bay Sheraton Hotel & Towers

Lobby
Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Exterior
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Pool
  • Gym

Explore the area

View in a map
1-3-23 Kitasaiwai, Nishi-ku, Yokohama, Kanagawa-ken, 220-0004
  • Place, Landmark Tower
    ‪2 min drive‬
  • Place, Yokohama Cosmo World
    ‪3 min drive‬
  • Place, Pacifico Yokohama
    ‪3 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪22 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Club Room, 2 Single Beds

  • 46 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout curtains

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 34 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed

Club Room, 1 King Bed | Minibar, in-room safe, desk, blackout curtains

Club Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Club Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Club Room, 2 Single Beds

10.0 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 46 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 2 Single Beds

Room, 2 Single Beds | Minibar, in-room safe, desk, blackout curtains

Room, 2 Single Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Non Smoking

Room, 1 Double Bed, Non Smoking | Minibar, in-room safe, desk, blackout curtains

Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(11 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 King Bed

25-inch TV with cable channels

Junior Suite, 1 King Bed

  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Banquet hall

The Yokohama Bay Hotel Tokyu

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, 1,682 reviews
The price is €126
30 Sept - 1 Oct
The Yokohama Bay Hotel Tokyu

About this property

Yokohama Bay Sheraton Hotel & Towers

Luxury hotel connected to a shopping centre in Yokohama with 7 restaurants
7 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Yokohama Bay Sheraton Hotel & Towers offers 348 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Televisions come with cable channels. Fridges and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Guests aged under 20 years old are not allowed in the swimming pool, fitness facility or hot tub.

Our customers tell us that they can't get enough of the helpful staff at Yokohama Bay Sheraton Hotel & Towers. During your stay, you'll be connected to a shopping centre and within walking distance of Yokohama Museum of Art. Free WiFi in public areas, 7 restaurants and an indoor pool are available.
  • Free WiFi and wired Internet
  • Enjoy seafood with ocean views at Teppanyaki Sagami, one of the property's 7 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Yokohama Museum of Art and a few minutes from Landmark Tower
Yokohama Bay Sheraton Hotel & Towers offers its guests an indoor pool, Access to hot tub, and a fitness centre. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and 12 meeting rooms are available. The luxury Yokohama Bay Sheraton Hotel & Towers also features tour/ticket assistance, coffee/tea in common area, and concierge services. You'll have access to the health club at a partner property. Parking is available for a fee.

This 4.5-star Yokohama hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10 AM.
Teppanyaki Sagami – Overlooking the ocean, this restaurant specialises in seafood and serves lunch and dinner.
Ko-No-Hana – Overlooking the garden, this restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Compass – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Sai-Ryu – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Bay West – This bar only serves dinner. Open daily.
Late-night fare is available from room service (during limited hours).

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 10280.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 4900 for adults and from JPY 2450 for children
  • Self-parking fee: JPY 1900 per night (in/out privileges)
  • Rollaway bed fee: JPY 10280.0 per night
  • Facilities fee: JPY 2200 per person, per day and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Yokohama Bay Sheraton Hotel & Towers
Yokohama Bay Sheraton Towers
Yokohama Bay Sheraton Hotel Towers
Yokohama Bay Sheraton & Towers
Yokohama Bay Sheraton Hotel & Towers Hotel
Sheraton Yokohama
Yokohama Bay Sheraton Hotel
Yokohama Sheraton
Yokohama Bay Sheraton Hotel & Towers Yokohama
Yokohama Bay Sheraton Hotel & Towers Hotel Yokohama

Yokohama Bay Sheraton Hotel & Towers Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 964 reviews
Rating 8 - Good. 291 out of 964 reviews
Rating 6 - Okay. 64 out of 964 reviews
Rating 4 - Poor. 23 out of 964 reviews
Rating 2 - Terrible. 9 out of 964 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

norak

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
great easy comfortable stay with quik easy access to shopping food n transportation, what more can you ask for? .. wud however try lighter blanket for warm seasons.. arigato !
Stayed 4 nights in Jun 2025

10/10 Excellent

David J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceptional from the moment we checked in. Thank you Komake Suzuki as the 1st point of person contact is so important. Great location, very comfortable beds, quiet & well appointed room. Very pleased with the entire stay.
Stayed 2 nights in Jun 2025

10/10 Excellent

Wasidth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not as large as we expected. I went to talk with the Club receptionists (Mana and Masahiro) who courteously help to find suites available to upgrade. Final we enjoyed the 2 suites which were excellent. Thanks to them, our stay turned from mediocre to marvelous overnight. One thing this hotel should do is to upgrade their tv to smart tv. Currently no streaming/casting/YouTube/etc. Breakfast at the Club was fine but on 2nd floor was amazing. This hotel is centralized, smack in the middle of shopping areas & train station. It’s a perfect pied-à-terre in Yokohama!
Stayed 4 nights in May 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Herman

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Excellent location, comfort, and breakfast

Only stayed for one night, before taking the YCAT to Haneda. Hotel was very convenient to last-minute shopping before returning to USA. It was raining but there was all covered walkways from Yokohama station to the hotel, to shopping, and to the YCAT office and terminal. Breakfast was expansive, with made-to-order dishes, dim sum and excellent pastries. Expensive but not a lot more than other places that are not nearly as convenient to transportation.
Stayed 1 night in May 2025

10/10 Excellent

Terance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Club Lounge was amazing!
Stayed 2 nights in Apr 2025

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Hotel and close to trains and subway. Never stayed anywhere before that charged extra to use the pool and workout area.
Stayed 4 nights in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

From check in to check out, the staff was amazing and the process was easy. The room was clean and they’re participating in a green initiative: if you skip housekeeping for a day, they issue you a 500¥ coupon for their bakery. I did that and the baked goods were fantastic. The hotel is connected underground to Yokohama station, so it’s easy to travel to other areas as a tourist. From street level, it’s a quick walk across the street via a crosswalk.
Stayed 2 nights in May 2025

10/10 Excellent

RALPH, HONOLULU

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

SEOG BONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

georgina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel that had great access to the trains buses and city. We were impressed with every staff member we encountered
Stayed 3 nights in Apr 2025

10/10 Excellent

shirley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very relaxing. Staff were accommodating and friendly and the club experience was excellent m.
Stayed 3 nights in Apr 2025

10/10 Excellent

Fabrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Amazing place. And the breakfast is so delicious and diversified. I recommend this hotel at everyone
Stayed 2 nights in Apr 2025

10/10 Excellent

Yutaka

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Katy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cole to shopping, restaurants & train station. Hotel is beautiful, nice & helpful staffs.
Stayed 3 nights in Apr 2025

10/10 Excellent

PATRICIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful I wholeheartedly recommend
Stayed 5 nights in Mar 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

poming

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Mar 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Ritsuko

Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended hotel for any special occasion

I invited my sister to spend year-end to New Year’s celebration with me in Yokohama. We were lucky to be able to find accommodation for this last-minute decision. The location was very convenient for all sorts of entertainment and the hotel staff made our stay extra comfortable.
Stayed 4 nights in Dec 2024

10/10 Excellent

mario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As our 1st time in Tokyo, this was a joy to stay here. Staff was polite and helpful, The food options were abundant. The location so close to all transportation but also within walking distance of restaurants. The room was clean and spacious. It was just a super pleasant experience all around!
Stayed 6 nights in Dec 2024

8/10 Good

Sang Ho

Business traveller
Location
Stayed 1 night in Nov 2024