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EPIC SANA Lisboa Hotel

5.0 star property
VIP Access

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Photo gallery for EPIC SANA Lisboa Hotel

Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Creator video
Lobby
Exterior detail
Premium bedding, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

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Av. Engenheiro Duarte Pacheco 15, Lisbon, 1070-100
  • Place, Marquis of Pombal Square
    ‪10 min walk‬
  • Place, Avenida da Liberdade
    ‪11 min walk‬
  • Place, Rossio Square
    ‪3 min drive‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬
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Room options

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

9.4 out of 10
Exceptional
(68 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 60 sq m
  • Sleeps 3
  • 1 Double Bed

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Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Double Room

Premium Double Room | Premium bedding, minibar, in-room safe, desk

Premium Double Room

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

10.0 out of 10
Exceptional
(31 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Twin Room

Premium Twin Room | Premium bedding, minibar, in-room safe, desk

Premium Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room (with Extra Bed)

Deluxe Double Room (with Extra Bed) | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room (with Extra Bed)

10.0 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe King Suite

Premium bedding, minibar, in-room safe, desk

Deluxe King Suite

  • Sleeps 2

View all photos for Deluxe Twin Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Twin Suite

  • Sleeps 2

View all photos for Premium Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Premium Deluxe King Room

  • Sleeps 2

View all photos for Premium Deluxe Twin Room

Premium bedding, minibar, in-room safe, desk

Premium Deluxe Twin Room

  • Sleeps 2

Deluxe Double Room With Extra Bed

  • Sleeps 3

View all photos for Premium Deluxe Room

Premium bedding, minibar, in-room safe, desk

Premium Deluxe Room

  • Sleeps 2

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • Sleeps 2

View all photos for Deluxe Suite

Premium bedding, minibar, in-room safe, desk

Deluxe Suite

  • Sleeps 2

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, desk

Junior Suite

  • Sleeps 2

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About this property

EPIC SANA Lisboa Hotel

Luxury hotel connected to a shopping centre in Lisbon with a full-service spa
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a poolside bar.
EPIC SANA Lisboa Hotel offers 311 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include bathrobes, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

SAYANNA Wellness & SPA has 6 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at EPIC SANA Lisboa Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Marquis of Pombal Square. You'll find features such as free WiFi in public areas, plus 2 bars and a full-service spa.
  • Free WiFi
  • Enjoy international cuisine while dining at Flor-de-Lis
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Treat yourself to aromatherapy, hot stone massages or body treatments at SAYANNA Wellness & SPA
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the pool and the breakfast
  • Within a 15-minute walk of Avenida da Liberdade and Marquis of Pombal Square
  • Airport shuttle service available for a fee
EPIC SANA Lisboa Hotel offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 14 meeting rooms, and coworking spaces are available. Event space at this hotel measures 18934 square feet (1759 square metres) and includes a conference centre. A seasonal outdoor pool, a 24-hour fitness centre, and a rooftop terrace are also featured at the luxury EPIC SANA Lisboa Hotel. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 5-star Lisbon hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Flor-de-Lis – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Reservations are required.
Scale Bar – This bar only serves light fare. Open daily.
Upscale Bar – This poolside bar only serves light fare. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Secured, covered valet parking on site (EUR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 26 per person
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Flor-de-Lis
  • Scale Bar
  • Upscale Bar

Things to do

  • 24-hour gym
  • Fitness classes
  • Full-service spa
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (18,934 square foot of space)
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Built in 2013
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 37-inch LCD TV with cable channels
  • MP3 dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 26 per person
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 25 per day
  • Valet parking fee: EUR 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Guests will receive an email 48 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

EPIC SANA
EPIC SANA Hotel Lisboa
EPIC SANA Lisboa
EPIC SANA Lisboa Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Lisbon
Hotel EPIC SANA
Hotel EPIC SANA Lisboa
SANA EPIC Hotel
SANA EPIC Lisboa
EPIC SANA Lisboa Hotel Hotel
EPIC SANA Lisboa Hotel Lisbon
EPIC SANA Lisboa Hotel Hotel Lisbon

Reviews

EPIC SANA Lisboa Hotel Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness
Rating 10 - Excellent. 864 out of 1005 reviews
Rating 8 - Good. 100 out of 1005 reviews
Rating 6 - Okay. 22 out of 1005 reviews
Rating 4 - Poor. 11 out of 1005 reviews
Rating 2 - Terrible. 8 out of 1005 reviews

Reviews

10/10 Excellent

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning for Lisbon

Absolutely stunning property, the gem here is the rooftop infinity pool. Service is top notch, with they bringing you a couple fresh bottles of water and a nightly chocolate for turn down service. Their buffet breakfast is worth it, with LOTS of great options to the spread.
Stayed 5 nights in Aug 2025

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and accommodating. Walking distance to the metro, restaurants and shopping. The spa was relaxing and clean.
Stayed 6 nights in Aug 2025

10/10 Excellent

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Epic say in the SANA Lisboa

Beautiful hotel with friendly staff, clean rooms and located conveniently near a large shopping centre and a short walk to the city sightseeing bus tours. They surprised us with a bottle of champagne and a lovely cake for my wife’s birthday!
Stayed 3 nights in Jul 2025

10/10 Excellent

Cathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Breakfast buffet was great! Staff very friendly.
Stayed 3 nights in Aug 2025

10/10 Excellent

Adrian

Stayed 2 nights in Aug 2025

10/10 Excellent

Tareq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service, room was great. The breakfast buffet is better than any buffet I’ve ever had!
Stayed 2 nights in Aug 2025

10/10 Excellent

Kathy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent! We loved everything and will definitely go back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ugochinyere

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Luxury Stay in Lisbon

We had an outstanding stay at EPIC SANA Lisboa. The location is convenient for exploring the city, and our room was spotless, modern, and extremely comfortable. The rooftop infinity pool is a true highlight, with stunning views over Lisbon. Breakfast was fresh, varied, and delicious each morning, and the spa and gym were excellent. What impressed us most was the service — every staff member was friendly, attentive, and genuinely committed to making our stay memorable. We would gladly return and highly recommend this hotel to anyone visiting Lisbon.
Stayed 2 nights in Aug 2025

2/10 Terrible

Igor

Business traveller, Travelled with family
Disliked: Staff & service, property conditions & facilities

It's a pretty terrible hotel I'd never come back

Save yourself the trouble — pick another hotel. 1. They own two hotels in the same city with the exact same name. We went to the wrong one, along with several other lost guests. 2. Asked for early check-in, got a “sure” in messages, but on arrival? No room, no note, no offer to store our bags until I asked. 3. Fifteen minutes after check-in, someone knocks and walks right in while my wife and I are half-dressed. Manager’s response? A half-hearted “sorry” and nothing else. They market “5-star luxury” but deliver “1-star roadside motel” service. Plenty of better options out there — this one’s not worth the risk.
Stayed 1 night in Aug 2025

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service .
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Amjad, Amman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property and super helpful staff. Amazing breakfast
Stayed 6 nights in Jul 2025

10/10 Excellent

Maha

Stayed 4 nights in Jul 2025

10/10 Excellent

DAWNA C., Winter Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean, the staff were very attentive and accommodating. Great food in the hotel restaurant. It's close to shopping and great restaurants. Absolutely loved the hotel, would definitely stay again!
Stayed 5 nights in Jul 2025

10/10 Excellent

Fiona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very classy and nice place. Breakfast was excellent and was a great way to start the day of exploring Lisbon. Staff was friendly and helpful!
Stayed 3 nights in Jul 2025

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5th time staying here and as exceptional as always. Service is always excellent whether that be at reception, in the restaurant or the pool and spa areas. Will be back again soon.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness

Just not worth the money

Definitely wouldn't recommend. Its not a 5 star hotel. Rooms skirting boards mouldy, daily cleaning terrible and service is not on par with other 5 star hotels. Best part was the rooftop pool - if you can get a sunbed.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicole M., chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Antonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this hotel with the breakfast and rooftop pool. We would keep staying
Stayed 2 nights in Jul 2025

10/10 Excellent

Muriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property, we loved our stay!
Stayed 1 night in May 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and very helpful, especially Daniela and Rodrigo. Clean, classy. I wish the outdoor pool was open later. Not open (in the summer) long enough to see the sunset.
Stayed 4 nights in Jul 2025