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Novotel London Waterloo

Property class: 4

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Photo gallery for Novotel London Waterloo

A modern hotel room with a large bed, bedside tables, a desk, a mirror, a TV, and a bathroom visible through an open door.
A modern lounge area with a central fireplace, wooden bookshelves, and comfortable seating.
A hotel with a brick facade, multiple balconies, and a sign reading "NOVOTEL".
Unclassified image, 4 of 84, button
A modern lobby with high ceilings, large columns, and contemporary seating areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
113 Lambeth Road, London, England, SE1 7LS
  • Place, River Thames
    ‪4 min walk‬
  • Place, Westminster Bridge
    ‪11 min walk‬
  • Place, Westminster Abbey
    ‪12 min walk‬
  • Airport, London (LCY-London City)
    ‪44 min drive‬

Room options

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a sofa, a small table, and a TV.

Superior Twin Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(51 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed

A modern hotel room with a large bed, bedside tables, a desk, and a flat-screen TV.

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

A hotel room with a large bed, a sofa, a small table, and a TV.

Superior Room, 1 Queen Bed with Sofa bed (Premium)

8.4 out of 10
Very good
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Accessible

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

A hotel room with a large bed, a sofa, a small table, a desk, and a TV.

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(48 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

A hotel room with a bed, a desk, a TV, and a window with curtains.

Executive Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

A modern hotel room with a large bed, bedside tables, a desk, and a flat-screen TV.

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Novotel London Waterloo

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Novotel London Waterloo offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel London Waterloo's great location. During your stay, you'll be within walking distance of London Eye. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of London Eye and Westminster Bridge
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
Elements – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 24 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 80% organic food
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 21 per person
  • Self-parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Novotel London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1010 reviews
Rating 8 - Good. 306 out of 1010 reviews
Rating 6 - Okay. 98 out of 1010 reviews
Rating 4 - Poor. 43 out of 1010 reviews
Rating 2 - Terrible. 29 out of 1010 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Food was really good, great breakfast as well. Very conveniently located. Highly recommend this property.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Mohammad Reza Ghanei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice hotel with excelent location quite expensive but in comparison of other similar ones was fine
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Azir

Liked: Staff & service, amenities, property conditions & facilities
Friendly helpful staff, convenient central location near to London Eye.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean room. Friendly and helpful staff. Breakfast was solid. Would definitely stay again!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Myco

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was great and was always so nice and kind to our daughter
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Jeannine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and clean. Great location.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Quentari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really good.
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 9 nights in Dec 2025
Verified review

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for a stay in London
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Bertram Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff, great location
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Bertram Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very , clean, great staff, very central location.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very pleasant and polite and very helpful. Breakfast was absolutely outstanding and loads to choose from cooked breakfast to cereal to fresh fruit and bread. Room was excellent and beds were very comfortable had a very good sleep. Only issue was the dust in the corridor on level 2 from the work being carried out got on you chest. Very pleasant stay and would totally recommend this hotel and we will be staying again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Miguel Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable room.
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Peteulah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well equipped with all necessities but it does seem a bit dated.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Lilliam De Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean room!
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Mei Lin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that Novotel location incorporated filtered water stations per floor. Good amenity addition!
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

siu

Liked: Cleanliness, staff & service, property conditions & facilities
Couch bed was kinda uncomfy, ac didnt work as well but overall it was pretty niceand very close to the places we visit.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Marty

Liked: Cleanliness, amenities, property conditions & facilities
great breakfast and rooms and staff!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Locksly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and good view of Westminster Abbey and Big Ben
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Marie Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Nearby tourist attraction at reasonable cost
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Joyce

Liked: Cleanliness, amenities, property conditions & facilities
Room clean, comfortable bed, breakfast nice
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Geeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in great location
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was closed to many attractions and metro transportation. I enjoyed and recommended your property.
Stayed 6 nights in Mar 2026

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