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Novotel London Waterloo

4.0 star property

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Photo gallery for Novotel London Waterloo

Exterior
Children’s area
Bar (on property)
Exterior
Minibar, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
113 Lambeth Road, London, England, SE1 7LS
  • Place, Thames River
    ‪4 min walk‬
  • Place, Westminster Abbey
    ‪12 min walk‬
  • Place, London Eye
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪75 min drive‬

Room options

View all photos for Superior Twin Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Twin Room, 1 Queen Bed with Sofa bed

8.6 out of 10
Excellent
(44 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed

8.8 out of 10
Excellent
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Premium)

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed (Premium)

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(42 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Queen Bed with Sofa bed

Executive Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, desk, blackout curtains

Executive Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

8.4 out of 10
Very good
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

Novotel London Waterloo

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Novotel London Waterloo offers 187 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel London Waterloo's great location. During your stay, you're just a quick walk from St. Thomas' Hospital. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a playground
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Within a 15-minute walk of London Eye and Westminster Bridge
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 2153 square feet (200 square metres) and includes a conference centre. A fitness centre, an arcade/games room, and multilingual staff are also featured at the family-friendly Novotel London Waterloo. Parking is available for a fee.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10 AM.
Elements – This restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (GBP 24 per night)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 6 AM to 10 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Elements

Things to do

  • Arcade/game room
  • Gym
  • Playground
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (2,153 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night, plus a deposit of GBP 15 per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 21 per person
  • Self-parking fee: GBP 24 per night
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: GBP 50 (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

London Waterloo Novotel
Novotel Hotel London Waterloo
Accor London Waterloo
London Novotel Waterloo
Novotel London Waterloo England
Novotel London Waterloo Hotel London
Novotel London Waterloo Hotel
Novotel Waterloo Hotel
Novotel London Waterloo
Novotel Waterloo
Novotel London Waterloo Hotel
Novotel London Waterloo London
Novotel London Waterloo Hotel London

Novotel London Waterloo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 518 out of 1007 reviews
Rating 8 - Good. 314 out of 1007 reviews
Rating 6 - Okay. 100 out of 1007 reviews
Rating 4 - Poor. 46 out of 1007 reviews
Rating 2 - Terrible. 29 out of 1007 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed in this hotel for three days and it was lovely. Great service, easily stored our bags for us while our rooms were being prepared. We are from New York, so I felt like even though this hotel is further away from some things, it felt extremely walkable. Would highly recommend for your next day in London.
Stayed 3 nights in Jan 2026

10/10 Excellent

Alejandro

Stayed 1 night in Jan 2026

10/10 Excellent

PAVAN

Stayed 1 night in Jan 2026

10/10 Excellent

Locksly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and good view of Westminster Abbey and Big Ben
Stayed 3 nights in Jan 2026

10/10 Excellent

Adrian, KATY

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 9 nights in Dec 2025

4/10 Poor

Heber

Travelled with family, Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Bog remodel/Construction. Old carpets. Noise. No lobby. Bad experience. Workers around even windows.
Stayed 6 nights in Dec 2025

8/10 Good

Marie Gabrielle

Liked: Cleanliness, amenities, property conditions & facilities
Nearby tourist attraction at reasonable cost
Stayed 4 nights in Jan 2026

10/10 Excellent

Maria

Didn’t have breakfast but had a few drinks at the bar, service is very very quick and staff couldn’t accommodate enough, the lady behind the bar was very polite to me and my partner too and room service was quick. Only thing I will say is I think parking charges in the hotel are a bit harsh as you pay money to stay so parking should be free! Coming back in February for our son’s birthday.
Stayed 2 nights in Jan 2026

10/10 Excellent

Florence Sue-Lune, North York

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Good buffet breakfast. Available transit and/or walkable to major tourist attractions.
Stayed 5 nights in Dec 2025

10/10 Excellent

Cathryn

Stayed 4 nights in Dec 2025

2/10 Terrible

Perihan

Nothing filled when running out
Stayed 2 nights in Dec 2025

10/10 Excellent

lu

Stayed 7 nights in Dec 2025

10/10 Excellent

Lilliam De Jesus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and clean room!
Stayed 6 nights in Dec 2025

10/10 Excellent

Bertram Alfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very friendly staff, great location
Stayed 4 nights in Sep 2025

10/10 Excellent

Bertram Alfred

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms very , clean, great staff, very central location.
Stayed 3 nights in Dec 2025

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very well located, with a bus stop right outside that takes you directly to Soho, which was extremely convenient. Check-in was fast and smooth, and we were pleasantly surprised to be accommodated with an early check-in. The room was spacious, spotless, and very comfortable. Overall, our stay was perfect and we would definitely recommend this hotel.
Stayed 4 nights in Dec 2025

10/10 Excellent

Rosario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Dec 2025

6/10 Okay

Guillermina

Stayed 4 nights in Dec 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Positive- daily room cleaning, restaurant and bar downstairs Negative- only close to the eye but not the other attractions
Stayed 3 nights in Dec 2025

8/10 Good

Lorna

Stayed 2 nights in Dec 2025

10/10 Excellent

Gary

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Clean, spacious room, centrally located, walkable, close to bus stops and the river.
Stayed 5 nights in Nov 2025

8/10 Good

sergio

Stayed 4 nights in Nov 2025

8/10 Good

Shrithi

Stayed 3 nights in Dec 2025

10/10 Excellent

Ali Mohamad

Stayed 5 nights in Nov 2025

10/10 Excellent

Sissy

Stayed 5 nights in Nov 2025

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