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The Leicester Square Collection

3.5 star property

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Exterior
Luxury Apartment, 2 Bedrooms, City View | 1 bedroom, premium bedding, iron/ironing board, cots/infant beds
Luxury Apartment, 2 Bedrooms, City View | Living area | Flat-screen TV
Luxury Apartment, 1 Bedroom, Balcony, City View | Living area | Flat-screen TV
1 bedroom, premium bedding, iron/ironing board, cots/infant beds

Reviews

5.6 out of 10

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View in a map
5 Wardour Street, London, England, W1D 6PB
  • Place, Theatreland
    ‪1 min walk‬
  • Place, Piccadilly Circus
    ‪1 min walk‬
  • Place, Leicester Square
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬

Room options

View all photos for Traditional Apartment, 1 Bedroom, Courtyard View

Traditional Apartment, 1 Bedroom, Courtyard View | 1 bedroom, premium bedding, iron/ironing board, cots/infant beds

Traditional Apartment, 1 Bedroom, Courtyard View

  • 42 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Economy Studio

Economy Studio | 1 bedroom, premium bedding, iron/ironing board, cots/infant beds

Economy Studio

  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Basic Studio

Basic Studio | 1 bedroom, premium bedding, iron/ironing board, cots/infant beds

Basic Studio

  • 14 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom, City View

1 bedroom, premium bedding, iron/ironing board, cots/infant beds

Apartment, 1 Bedroom, City View

  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Business Apartment, 1 King Bed with Sofa bed, City View

Flat-screen TV

Business Apartment, 1 King Bed with Sofa bed, City View

  • City view
  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

Similar properties

Exterior detail
The Z Hotel Covent Garden
London City Centre
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • 24/7 front desk
4.3 out of 5, Excellent, 426 reviews
The price is €111
includes taxes & fees
14 Jun - 15 Jun
The Z Hotel Covent Garden

About this property

The Leicester Square Collection

Laundry facilities, express check-out and free Wi-Fi in public areas are available at this smoke-free apartment building. Each apartment provides a kitchen with an oven, a stovetop, a microwave and a dishwasher. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and an electric kettle. Limited housekeeping is available.
The Leicester Square Collection offers 12 accommodations with washers/dryers and a hairdryer. Beds feature premium bedding. Accommodation at this 3.5-star apartment has kitchens with stovetops, microwaves, kitchenware and utensils and dishwashers. Bathrooms include baths or showers and complimentary toiletries.

This London apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

Our customers tell us that they enjoy the overall property condition at The Leicester Square Collection. During your stay, you're just a quick walk from Leicester Square. Features include free WiFi in public areas and laundry facilities. Built in 2016, this comfortable apartment building has 12 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer and a flat-screen TV
  • Free WiFi
  • Amenities include laundry facilities and a lift
  • Steps from Leicester Square and Piccadilly Circus
The Leicester Square Collection offers its guests laundry facilities, express check-out, and a lift. Public spaces have free WiFi.

This 3.5-star London apartment is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Cot: GBP 15 per day

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven

Bedrooms

  • Bedroom
  • Premium bedding
  • Rollaway/extra bed: GBP 35 per day

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV with cable channels

Laundry

  • Laundry facilities
  • Washer/dryer

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Limited housekeeping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Built in 2016

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 11 PM
Late check-in fee: GBP 35 for check-in after 11 PM
Minimum check-in age - 25

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 35.0 per day.
  • Cots (infant beds) are available for GBP 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 250.0 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: GBP 35 for check-in after 11 PM
  • Crib (infant bed) fee: GBP 15.0 per day
  • Rollaway bed fee: GBP 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property for check-in instructions.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Leicester Square Collection Apartment London
Leicester Square Collection Apartment
Leicester Square Collection London
Leicester Square Collection
The Leicester Square Collection London
The Leicester Square Collection Apartment
The Leicester Square Collection Apartment London

The Leicester Square Collection Reviews

Reviews

5.6
Rating 10 - Excellent. 21 out of 193 reviews
Rating 8 - Good. 49 out of 193 reviews
Rating 6 - Okay. 37 out of 193 reviews
Rating 4 - Poor. 26 out of 193 reviews
Rating 2 - Terrible. 60 out of 193 reviews

6.0/10

Cleanliness

5.4/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Ayvin R.

Liked: Cleanliness, check-in, location, listing accuracy
Disliked: Communication

Good practical base for the West End but terrible communication with manager

Great location in the heart of the West End. Not much natural light but out most of the time, so not a big deal. No basic store cupboard items, so if you want to self cater, bring everything - salt, teabags etc. Comfortable bed and sofa bed. As in the West End, some night life noise until around 1.00 a.m. so closed windows is best, but could be hot and stuffy in warm weather. Helpful and friendly reception staff. Booked 2 beds for 2 people but confirmation email said they would supply one bed for one person. Tried to email and message through HomeAway several times to sort this out but never received an answer. Had to phone HomeAway customer support to get a phone number to confirm bed arrangements and arrange a time to meet at their meeting point to gain access. Photos are representative as an example of the owner's properties - you don't know this until you have booked. Would go again now I know how to directly contact reception.
Stayed 2 nights in Sep 2019
Verified

2/10 Terrible

Eric E.

Disliked: Cleanliness, check-in, communication

In the middle of the Theater District, but ...

At first blush, the space was clean and simple, and in a good location, as was advertised. As we "lived in it", we found that there were no forks, the stove and the hot plates did not work. There was mold and mildew in the shower, the tape in the corners of the bedroom windows did not hold out the noise and the air. The location was good, but it was very noisy until well past 1:00am. We ended up sleeping on the hide-a-bed to escape the street noise. Communication with management was not good until the day before we arrived. When we let them know about the mold and mildew, no response. We have stayed with VRBO many times, but this was the first time we were not happy with the apartment. I hope they are able to fix the above mentioned items before renting to anyone else.
Stayed 3 nights in Dec 2019
Verified

2/10 Terrible

C.

Disliked: Cleanliness, amenities, property conditions & facilities
Ne correspond pas à la chambre réservée... sal ... Lors de notre arrivée, on nous a donné une autre adresse d'une autre batiement un peu plus loin que celui réservé. Dessus
Stayed 4 nights in Nov 2019
Verified

8/10 Good

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for my trip. Close to everything.

Great little one-bedroom flat. Perfectly located. Larger than expected. Great shower. Bed was ok. Couch was comfy. Located in soho/convent garden area. Close to the west end, Chinatown, casinos, restaurants, etc.
Stayed 4 nights in Nov 2019
Verified

2/10 Terrible

JOSE LUIS

Disliked: Cleanliness, property conditions & facilities, room comfort

No reserven no lo recomiendo

Las fotos mostradas no son lo que tienen en realidad los espacios muy diferentes y el estado el departamento en general, muy deteriorado, tienen un área dentro del departamento lleno de tríques o cosas viejas, la entrada es una calle de servicio de restaurantes hay basureros y no se siente seguridad
Stayed 2 nights in Nov 2019
Verified

2/10 Terrible

Thu Trinh

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Startet bra da vedkommende kom for å møte oss for å gi nøkkel. Senere på dagen så vi en mus inne i leiligheten. Ringte da ansvarlig og de sa at de
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Elizabeth

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Location is the only positive.

Positive: The location was great. Towels and extra bedding available. Negatives: After I booked, I wasn’t given contact info to the host so I could let them know when we would arrive so I had to call long distance to the phone number. Next, it was the most uncomfortable couch bed ever with rips and blood stains all over it. YUCK. Mildew smell throughout entire apt. No hot water in shower! We called to get it fixed and still no hot water in shower only in the sink. No mirror in bathroom which is hard for getting ready. It was also very loud at night so bring your ear plugs. Stains on carpet in bedroom. Also, very cramped for 4 adults to stay 2 nights.
Stayed 2 nights in Oct 2019
Verified

6/10 Okay

Dorthe

Mere central beliggenhed findes vist ikke

Mere central beliggenhed findes vist ikke. Lejlighende var ren og pæn,men meget slidt og meget mørk. Vi boede på 1. sal og der var meget støj fra gaden
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location and easy to meet up with the service provider
Stayed 1 night in Oct 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities
je ne comprends pas que l'adresse indiquer ne soit pas la bonne . Nous avons du attendre que l'on viennent nous chercher pour faire 250 m . Bizarre . appart bien situé .
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The location was perfect. The communication prior to attuning was non existent that I was worried about the booking.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Centrally located easy to get around
Stayed 2 nights in Sep 2019
Verified

4/10 Poor

Lisbeth

Disliked: Cleanliness, staff & service, property conditions & facilities

Skuffende opphold.

1: WiFi-nettet fungerte ikke selv om vi informerte flere av de ansatte om dette problemet. Dette var en del av tjenestene som vi hadde betalt for. 2: Store problemer å få til bagasjedropp på ankomstdagen etter mange telefoner til sentralbordet. Dessuten var det oppgitt feil telf.nr. Måtte ringe Hotels.com for å få oppgitt annet tlf.nr. 3:Manglende kjøkkenhåndklær/kluter på kjøkken 4: Flere av hyllene i kjøleskapet var ødelagt 5:Svært lav betjening av Resepsjonen i helgen.
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

מירי

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful apartment

Great location
Stayed 5 nights in Sep 2019
Verified

2/10 Terrible

Magnus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't book

Service non exitent. No bedding linen. No wardrobe. Shower catastrophic. No elevator.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s what you would expect for a budget stay in a great location. Not disappointed at all.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Fantastisk belig.hed. Meget støj. Mangler utensil.

Fantastisk beliggenhed.-Tæt på supermarked.- Manglede blot fornødenheder, som kunne hæve tilfredsheden betydeligt, såsom: en elkedel- hårtørrer- flere gryder af varierede størrelser- mere bestik heriblandt en ostehøvl og en saks ,-en topmadras til sovesofaen eller gerne en større sovesofa.( måske en musefælde😏) - meget hjælpsomt og venligt personale . Rigelig støj i soveværelset. —Vil gerne tilbage dertil.
Stayed 5 nights in Sep 2019
Verified

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotels.com Complaint

Do not stay here at all cost. Our booking was for three nights. The only positive is the property location, in the middle of everything if you want that. Otherwise no front desk and property management is not responsive. First it took a few attempts to get a hold of some to collect our key, 2nd no A/C, it was broken (In August), 3rd, no running water. Could not reach property management, finally they showed up and said we will return. Never returned. Lastly, Hotels.com only helped by offering a 28% voucher. I argued I did not receive the service I ordered. Hotels.com claimed they didn't get refunded so I couldn't get refunded. The fact is I ordered through Hotels.com and Hotels.com should make this right. I have attempted to escalate this with no response. I'm not surprised. Try finding a number or department to submit a complaint to Hotels.com or Expedia.
Stayed 3 nights in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is in a great location in the Soho district of London.
Stayed 4 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness
OK in terms of bed bathroom and kitchen which I didn’t use
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Run the other direction!!!!!!

I was a rodeo cowboy for 15 years and stayed in some pretty marginal places during my career but nothing prepared me for this. Mold on the ceilings, just plain dirty, ripped and torn furniture, super sketchy alley way location, noisy hot water heater, and a just plain dive property. Don’t trust the photos! The host was nice to us but the property was definitely misrepresented in the photos. It’s next to a disco so don’t plan on sleeping. Super disappointed... Shame on hotels.com for listing this hole. The mattress bedding was so stained sleeping in my clothes was my only option.
Bathroom mold
Bathroom mold
Kitchen chairs
Our couch and sofa bed
Stayed 1 night in Aug 2019
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The kitchen is a little equipped for 4 persons. Only 1 knife, only 4 glasses, any coup
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
The location was great. Just outside Piccadilly Circus and in the heart of Soho. Great walkable spots for dinner and drinks. Safe and clean.
Stayed 2 nights in Jul 2019
Verified

2/10 Terrible

Guadalupe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NUNCA SE HOSPEDEN AQUI

Asquerosos, no es lo que dicen, no había agua para bañarse,,alfombras vomitadas, cama inservible, sin aire, sin ventilador, luz supermala, sin elevador como lo indica, cero que ver con las fotos. NADA RECOMENDABLE, No lo recomiendo en lo absoluto
Stayed 4 nights in Jul 2019
Verified

2/10 Terrible

Nancy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Leicester Square Collection, London

I had to change my dates, the only room that was available was a smaller room. The hotel would not refund me the difference. On top of the that the pictures that are posted is not what the room looks like. There was stained and broken furniture. You had to go down an ally to get to the front door. Seemed very shady I should have read reviews from this hotel a little more, because they seem to owe other guest refunds and they don’t return calls. They are a total scam!!!
Stayed 2 nights in Jul 2019