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Hotel de la Paix

3.0 star property

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Photo gallery for Hotel de la Paix

Exterior
Shopping centre
Triple Room | In-room safe, desk, blackout curtains, soundproofing
Daily continental breakfast (CHF 20 per person)
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

View in a map
Museggstrasse 2, Lucerne, LU, 6004
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Lake Side Promenade
    ‪3 min walk‬
  • Place, Chapel Bridge
    ‪8 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Triple Room

Triple Room | In-room safe, desk, blackout curtains, soundproofing

Triple Room

9.0 out of 10
Wonderful
(40 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 3 Single Beds

View all photos for Double Room

In-room safe, desk, blackout curtains, soundproofing

Double Room

  • Sleeps 2

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Single Room, 1 Single Bed

8.4 out of 10
Very good
(22 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, desk, blackout curtains, soundproofing

Standard Double or Twin Room

8.6 out of 10
Excellent
(34 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

In-room safe, desk, blackout curtains, soundproofing

Family Room

  • Sleeps 5

View all photos for Twin Room

In-room safe, desk, blackout curtains, soundproofing

Twin Room

  • Sleeps 2

View all photos for Triple Room

Combined shower/bathtub, hair dryer, towels, soap

Triple Room

  • Sleeps 3

Single Room

  • Sleeps 1

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About this property

Hotel de la Paix

Hotel in Lucerne, 4-minute walk to Lion Monument
This smoke-free hotel features coffee/tea in a common area, a microwave in a common area and concierge services. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance and a front desk safe are on-site.
Hotel de la Paix offers 40 accommodations with a safe and a hairdryer. 30-cm flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel de la Paix. During your stay, you're just a quick walk from Hertensteinstrasse. Free WiFi in public areas, breakfast (surcharge) and concierge services are available.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 4-minute walk from Lion Monument and 4 minutes on foot from Lake Side Promenade
  • Pets welcome for a fee
Hotel de la Paix offers its guests multilingual staff, tour/ticket assistance, and coffee/tea in common area. Public spaces have free WiFi. Hotel de la Paix also features concierge services, express check-in, and a front desk safe.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 25 per day); discounts available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: CHF 20 for adults and CHF 10 for children
  • Coffee and tea in common areas

Family friendly

  • In-room cot
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-cm flat-screen TV with satellite channels

More

  • Desk
  • Free local calls
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 20 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately CHF 20 for adults and from CHF 10 for children
  • Nearby parking fee: CHF 25 per day (427 ft away)
  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

de la Paix Lucerne
Hotel de la Paix Lucerne
Hotel Paix Lucerne
Paix Lucerne
Hotel de la Paix Hotel
Hotel de la Paix Lucerne
Hotel de la Paix Hotel Lucerne

Reviews

Hotel de la Paix Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 432 out of 1005 reviews
Rating 8 - Good. 385 out of 1005 reviews
Rating 6 - Okay. 143 out of 1005 reviews
Rating 4 - Poor. 32 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

Reviews

4/10 Poor

Kulpardeep

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First some positives: the location is excellent. Take bus from the train station, and it stops right next to hotel in 10 minutes. It’s in middle of the city , so lot of dinning and shopping options Room size was good . We stayed 3 people. Bed and pillows: pillows were terrible. We requested second pillow for each of us, and still with two pillows it wasn’t good enough Air conditioning: be ready that this hotel doesn’t has any air conditioner in the room. We stayed in the month of August for 4 nights and temperature in the night was around 65-70F. They provide one 14” small table fan which may be good for one sofa bed next to it . We requested second fan, and it was denied. The solution hotel staff gave to get some cooling during night time is to open balcony doors (2 of them ) which let mosquitoes and road noise throughout the night.. overall all 4 nights were restless Breakfast: we paid for daily breakfast. It was mid. No scrambled eggs. Only boil eggs, 2 juices, some type of breads etc. same menu all 4 days .. it was Mid. So have high hopes on breakfast, even when it wasn’t complementary but paid. All in all, avoid this hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Marli de

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2025

8/10 Good

Cheryl

Travelled with group
Liked: Cleanliness, staff & service, amenities
The staff was very helpful. Our room that was on the 4th floor could use some updating in the bathroom as the shower head did not work well and the water temperature in the shower/tub was difficult to adjust. (It was either very hot or very cold). Our friends were on a different floor with a newly remodeled bathroom that they said was very nice. The location was great for walking to the train station and walking to attractions.
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Great location.
Stayed 1 night in Aug 2025

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel.

Hotel was generally fine but unusually hot August weather made the lack of air conditioning a bit painful. Normal temperatures would have been no problem. Room did have a fan and a balcony which helped a bit.
Stayed 1 night in Aug 2025

8/10 Good

Malina-Elena

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location of the property is great and the price is reasonable. Parking on the street is easy and safe, and the staff at reception will help you get a digital day pass for it. The greatest downside, if you are travelling in summer, is the lack of AC. They provide a fan which is not enough. The rooms get very hot and the air unbreathable. Because the other buildings are pretty close, if you leave the windows open during the night so the air can circulate, you are left with no privacy.
Stayed 1 night in Aug 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind and helpful - had a wonderful night of rest after a long journey from Minnesota.
Stayed 1 night in Aug 2025

8/10 Good

Tracy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Tracy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, room comfort

Review

The breakfast options were very limited and not much variety. There was also no Air conditioning so nights were really hot. The location was good with the lake being a 5 min walk from the hotel though.
Stayed 4 nights in Aug 2025

6/10 Okay

Joanne, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great price - location. Hotel is clean but has no AC (only has in room). We were fortunate our room opened onto balcony. Staff were great at explaining everything. Would not stay again in the middle of summer.
Stayed 1 night in Aug 2025

6/10 Okay

Amelia

Stayed 1 night in Aug 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Good European breakfast. Rooms small but clean. Look exactly like in pictures would recommend
Stayed 3 nights in Jul 2025

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Positives first. Great location, easily walkable from train station. I had very little interaction with hotel staff but check in was smooth and efficient. Appreciated the continental breakfast. They had all day free coffee and an ice machine, which I greatly enjoyed. Now the negatives. The bed was as hard as an ironing board and the pillows was so mushy they were useless. There was no air conditioning, which for majority of the year I’m sure is fine but in mid July I was extremely hot. They did provide a fan but it was quite useless. Sleeping proved to be very difficult. So for that reason I would NOT stay at this hotel again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edna Belen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect. We arrived on foot from the train station and still had time to check in. The staff was always very friendly and took care of our bags so we could explore the city. All the attractions, including supermarkets and many restaurants, are close to the hotel. The breakfast was delicious, and the room was spotless.
Stayed 1 night in Jul 2025

10/10 Excellent

Svetlana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel is in a great central location. There is no AC if that’s an issue for you. I would stay again.
Stayed 2 nights in Jun 2025

4/10 Poor

Diane

Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Heidi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night

Room was spacious, clean, and well decorated. Breakfast was great. Parking is in shopping center down the street. We stayed during the heat wave and humidity. A fan was in the room. It was rather hot in the room, even with the fan on. We opened all the patio doors (our room had three). It cooled off by the time we went to bed, but we closed them and it got quite miserable again in the night, so we opened the doors again and slept with the doors open. If you are staying in the summer heat, and you don't like to sleep with windows/patio doors open, or you don't sleep well with outside noise, you might not do well here. I would have no problem staying again, especially outside the summer heat timeframe.
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, property conditions & facilities
I liked the location. Walkable to the main attractions, chapel hill bridge and the lion monument. The staff was decent, the reason I say that is because we needed an extra fan and we literally had to beg for it. He al ost didn’t want to check in the storage room for it. Not to mention the one in the room was not working properly .
Stayed 1 night in Jul 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A tad warm in the 5th floor, but was fabulous. Great easy shopping nearby. Thanks for a great visit
Stayed 1 night in Jul 2025

8/10 Good

martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Carolina, northridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent. We walked to the lion monument and to the lake. There were plenty of restaurants and shopping. The room was spacious and because it was on the 5th floor, the views were spectacular.
Stayed 1 night in Jun 2025

8/10 Good

Emilie

Travelled with family
Liked: Cleanliness, property conditions & facilities
Property was centrally located, breakfast was nice with lots of options, rooms were clean and spacious, and staff was helpful and courteous. My only complaint is there is on air conditioning, which is typically for these hotels in older buildings, but there was only one small fan available for our room, so it was pretty hot late into the night. Nothing against the property, but something people should know when booking.
Stayed 4 nights in Jun 2025