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ibis Styles Luzern

3.0 star property

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Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
Standard Room | In-room safe, desk, free WiFi, bed sheets
Daily continental breakfast for a fee
Miscellaneous
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet-friendly

Explore the area

View in a map
Friedenstrasse 8, Lucerne, LU, 6004
  • Place, Lake Side Promenade
    ‪3 min walk‬
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Chapel Bridge
    ‪10 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(7 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

7.8 out of 10
Good
(12 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed

7.4 out of 10
Good
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior
ibis budget Luzern City
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
3.9 out of 5, Good, 1,071 reviews
The price is €84
includes taxes & fees
30 Nov - 1 Dec
ibis budget Luzern City

About this property

ibis Styles Luzern

Hotel in Lucerne with a 24-hour front desk
Coffee/tea in a common area, a microwave in a common area and a fridge in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Ibis Styles Luzern offers 115 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis Styles Luzern. During your stay, you're just a quick walk from Old Swiss House. You'll find features such as free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Old Swiss House and Loewenplatz
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Styles Luzern.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 20 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: CHF 20 to 25 for adults and CHF 10 to 12 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • Lift

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 25 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 20 to 25 for adults and CHF 10 to 12 for children
  • Nearby parking fee: CHF 20 per day
  • Pet fee: CHF 25 per pet, per stay
  • Rollaway bed fee: CHF 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number KZV-SLU-000046
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Styles Luzern
ibis Styles Luzern Hotel
ibis Styles Luzern Hotel Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel
Nh Luzern Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel Lucerne

Reviews

ibis Styles Luzern Reviews

8.0

Very good

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 317 out of 989 reviews
Rating 8 - Good. 405 out of 989 reviews
Rating 6 - Okay. 178 out of 989 reviews
Rating 4 - Poor. 70 out of 989 reviews
Rating 2 - Terrible. 19 out of 989 reviews

Reviews

4/10 Poor

peegee

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This place is not being maintained well. Walls and carpet were very dirty. Bathroom drain was clogged. Room was too hot! We booked this hotel because it said it has air conditioning. The room temp wont go below 23.5C. The hallway was colder than inside the room! I asked the front desk and I was told if the temp outside is more than 25C, the room temps stays high. It didn’t make sense. Then they shouldn’t have advertised they had air conditioning if that was the case. Staff was nice though, she gave us a small fan. Helped a hit but we were still uncomfortable.
Stayed 2 nights in Aug 2025

10/10 Excellent

Connie

Travelled with family
Liked: Amenities
Stafg very helpful and location excellent
Stayed 3 nights in Aug 2025

8/10 Good

Annie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay! The staff were friendly and accommodating.The only little hiccup was that there wasn’t an in-room fridge, but everything else was great. Plus, getting around was a breeze, and we were just a short stroll away from the city center. Overall, a great experience!
Stayed 3 nights in Aug 2025

10/10 Excellent

Eduardo

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

William

Stayed 3 nights in Aug 2025

10/10 Excellent

Breanna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! 10/10 would recommend
Stayed 2 nights in Aug 2025

8/10 Good

Adele, Wynnewood

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The ibis styles was nicely renovated inside a nice, old building. The staff, especially Barbara at reception, were fabulous. The room was modern but small. The bathtub with inadequate splash shield, let the shower spill onto the floor. Photos suggested a stall shower, which I would have preferred. No face cloths or bars of soap were available. There was no refrigerator, although indeed none was promised. The breakfast was better than average.
Stayed 2 nights in Aug 2025

4/10 Poor

Alejandro

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Air-conditioning was broke, despite I asked for assistance to fix it up they simply say maintenance already check and all is good but inside the room was almost 32 C… Uncomfortable bed and third sofa bed terrible… absolutely do not recommend it whatsoever…
Stayed 1 night in Aug 2025

6/10 Okay

Paula

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
THE hotel location was good but the amenities in the room were scarce. The AC did not work well The room was hot and humid I asked to please have technician look at it but it never cooled down. Was hard to sleep witj the room so warm
Stayed 3 nights in Aug 2025

4/10 Poor

Verified traveller

Travelled with group
Disliked: Property conditions & facilities
The location was good, although farther away from the train station than I expected. It was like a European version of a Motel 6. Most of the staff were friendly and helpful. But a few requests (like an extra towel) relieved some bad attitude. Not worth the price we paid.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great experience here. Staff were helpful and room was clean and spacious.
Stayed 3 nights in Aug 2025

4/10 Poor

Maybea

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The room was filthy and smelly, no amenities in the room, the mattresses were quite uncomfortable. Extremely expensive for the quality and service received. Wouldn’t stay here again .
Stayed 2 nights in Aug 2025

4/10 Poor

Diptendu

Stayed 1 night in Aug 2025

4/10 Poor

Joga, valley park

Disliked: Amenities, property conditions & facilities
--'
Stayed 1 night in Jul 2025

2/10 Terrible

Rand

Disliked: Property conditions & facilities
The staff and location is good , rooms are very small , so much overpriced
Stayed 2 nights in Jul 2025

8/10 Good

Daniel

Stayed 1 night in Jul 2025

8/10 Good

Michele

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel is in a great location for a relatively affordable price - for Lucerne! The breakfast is more than enough.
Stayed 2 nights in Jul 2025

10/10 Excellent

Joie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Centrally located and very clean. Flexible with check in and out times.
Stayed 2 nights in Jun 2025

4/10 Poor

Jessica

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is older and rooms are small and outdated. Staff has all been very kind
Stayed 1 night in Jul 2025

10/10 Excellent

Selena

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The air cooling system kept the room comfortable. It was clean and in a great location.
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. 5-10min easy walk from main train station.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Great Location Close To Lake Lucerne

The room was a good size but with a rather bland in design. The bed was large and comfortable. The AC seemed to struggle to maintain temperature and was quite loud. The shower also had a couple of issues. First was that, like the AC, the temperature control didn’t work very well. The water temperature would vary from luke warm to uncomfortably hot at times - without you adjusting it. Also the shower had two opening corners that were missing gaskets at the bottom so a lot of water ended up on the floor unless you were very careful. The location of the hotel made it easy visit a lot of tourist spots on foot. The included breakfast was reasonably good. The items were oddly distributed so you had to look for things that would normally be together e.g. butter near the bread.
Stayed 1 night in Jun 2025

8/10 Good

Moises, Garden Grove

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Property and staff were great. Parking can be an issue.
Stayed 1 night in Jun 2025

4/10 Poor

Naren

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a strange odor that lingered throughout our stay, which made it uncomfortable. The hallway carpets looked old and poorly maintained. Breakfast was very minimal and underwhelming. For $350 a night, It’s not the best value. The folks in the reception are really good though.
Stayed 2 nights in Jun 2025

10/10 Excellent

Ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel. Very walkable and comfortable
Stayed 3 nights in Jun 2025