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ibis Styles Luzern

3.0 star property

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Miscellaneous
Exterior
Standard Room | In-room safe, desk, free WiFi, bed sheets
Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room

Explore the area

View in a map
Friedenstrasse 8, Lucerne, LU, 6004
  • Place, Lake Side Promenade
    ‪3 min walk‬
  • Place, Lion Monument
    ‪3 min walk‬
  • Place, Chapel Bridge
    ‪10 min walk‬
  • Airport, Zürich (ZRH)
    ‪52 min drive‬

Room options

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • Sleeps 1

View all photos for Standard Room, 1 Queen Bed

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed

In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(7 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

8.0 out of 10
Very good
(12 reviews)
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Room

In-room safe, desk, free WiFi, bed sheets

Standard Room

8.0 out of 10
Very good
(13 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, free WiFi, bed sheets

Standard Room, 1 King Bed

7.6 out of 10
Good
(9 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen Room

In-room safe, desk, free WiFi, bed sheets

Standard Queen Room

  • Sleeps 2

View all photos for Standard King Room

In-room safe, desk, free WiFi, bed sheets

Standard King Room

  • Sleeps 2

View all photos for Standard Twin Room Sofa Bed

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room Sofa Bed

  • Sleeps 3

View all photos for Standard Twin Room

In-room safe, desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2

Similar properties

Exterior
Hotel de la Paix
  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
  • Housekeeping
4.2 out of 5, Very good, 1,000 reviews
The price is €151
includes taxes & fees
14 Jan - 15 Jan
Hotel de la Paix

About this property

ibis Styles Luzern

Hotel with a 24-hour front desk, near Chapel Bridge
Coffee/tea in a common area, a microwave in a common area and a fridge in a common area are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Ibis Styles Luzern offers 115 air-conditioned accommodations with a safe and complimentary bottles of water. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Lucerne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis Styles Luzern. During your stay, you're just a quick walk from Loewenplatz. You'll find features such as free WiFi in public areas, plus a business centre and breakfast (surcharge).
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from Loewenplatz and Bourbaki Panorama
  • Pets welcome for a fee
Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly ibis Styles Luzern.

This 3-star Lucerne hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (CHF 20 per day)
  • Street parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: CHF 20 to 25 for adults and CHF 10 to 12 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • Lift

More

  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CHF 25 per pet, per stay

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CHF 25 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately CHF 20 to 25 for adults and CHF 10 to 12 for children
  • Nearby parking fee: CHF 20 per day
  • Pet fee: CHF 25 per pet, per stay
  • Rollaway bed fee: CHF 25 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
Property Registration Number KZV-SLU-000046
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

ibis Styles Luzern
ibis Styles Luzern Hotel
ibis Styles Luzern Hotel Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel
Nh Luzern Lucerne
ibis Styles Luzern Lucerne
ibis Styles Luzern Hotel Lucerne

ibis Styles Luzern Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 326 out of 1001 reviews
Rating 8 - Good. 406 out of 1001 reviews
Rating 6 - Okay. 179 out of 1001 reviews
Rating 4 - Poor. 71 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were friendly and excellent to this novice traveler. Clean room, very close to food and shopping, and a short walk to buses and trains.
Stayed 1 night in Oct 2025

10/10 Excellent

carolanne

Stayed 3 nights in Oct 2025

10/10 Excellent

Saiphet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient
Stayed 1 night in Oct 2025

10/10 Excellent

Chun Tung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
good location and there is a mircowave in the dinner area.
Stayed 2 nights in Sep 2025

8/10 Good

Deborah P

Stayed 3 nights in Sep 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended!

Ibis Styles Luzern is conveniently located in Lucerne. It is a modern hotel with emphasis on simple. Simple furnishings and basic supplies. But with a 5-Star staff. The front desk staff was so friendly and helpful. Housekeeping thoroughly cleaned our room every day. And the breakfast crew made sure there was plenty of fresh breakfast items available each morning.
Stayed 5 nights in Sep 2025

6/10 Okay

Caroline

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly front desk staff and excellent breakfast options!
Stayed 2 nights in Sep 2025

8/10 Good

Charles L.

Stayed 2 nights in Sep 2025

10/10 Excellent

Rica, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the centre, close to transportation and restaurants. Rooms clean, staff helpful and breakfast is good.
Stayed 1 night in Sep 2025

10/10 Excellent

Rica, Toronto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms clean, staff very friendly and helpful. Breakfast a little pricy but very good. Right in the centre.
Stayed 1 night in Sep 2025

10/10 Excellent

Laurie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! Perfect location near attractions and restaurants.
Stayed 2 nights in Sep 2025

6/10 Okay

Yolande

Travelled with partner
Liked: Cleanliness, staff & service
Xx
Stayed 1 night in Sep 2025

8/10 Good

alexandria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our view was to a parking lot, no mountains but it was mostly quiet so we didn't complain as our previous hotel was very loud. Staff was very helpful and courteous. Loved the visitor card. Was in a pretty good location in old town. We ran into a couple very large groups checking in which made it hard to enter as lobby is pretty small. We didn't eat breakfast there but we did get free coffee and the staff allowed us to bring plates and silverware up to our room which we thought was nice. It was mostly clean, only complaint is in the bathroom. I took a bath and a flake of scum or mold ended up in the tub with me some how. My friends said they could use a shower curtain too (only had half glass) because when they showered, water got all over. AC didn't do much but we had for open do was nice and cool. Needs were pretty comfy to me too.
Stayed 2 nights in Sep 2025

8/10 Good

Lilibeth

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is little bit far from the train station. But upon checking in. The hotel will give you a bus pass to use in Luzern area.
Stayed 1 night in Sep 2025

10/10 Excellent

Katharina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Coty

Travelled with family
Liked: Cleanliness, staff & service
Quiet location walk 2 minutes to Main Street have a bus station to the central train station .
Stayed 3 nights in Sep 2025

10/10 Excellent

Joy

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Chaoyuan, Chalfont

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quiet and clean hotel near the lakeside. It's close to bus stops and very convenient and nice for traveling to the Old Town of Lucerne.
Stayed 2 nights in Sep 2025

8/10 Good

Lamai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Linda

Travelled with partner, Travelled with group
Liked: Staff & service, property conditions & facilities
Coffee and teas available 24/7. Clean and convenient for us
Stayed 1 night in Sep 2025

8/10 Good

Camila

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful. Location and breakfast were wonderful.
Stayed 2 nights in Sep 2025

6/10 Okay

Denny

Travelled with family
Disliked: Amenities
Do not get the breakfast. Hot items are cold. Flavor is not existent. Cleaning staff rushes you out before check out time.
Stayed 2 nights in Sep 2025

6/10 Okay

Leanne

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was great. The carpet in the room was dingy. Did not feel comfortable walking in bare feet on it. Rest of the room was clean. It was close to shopping and restaurants. For the cost, it worked.
Stayed 1 night in Aug 2025

6/10 Okay

Amit

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Air conditioning was not working and it was not fixed even after reporting to the staff. It was just making noice but not cooling at all even if you lower the temperature.
Stayed 2 nights in Aug 2025