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Hotel Moderno Puerta del Sol

3.0 star property

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Photo gallery for Hotel Moderno Puerta del Sol

Double Room, 1 Double or 2 Single Beds, Terrace (Frontal) | City view
Lobby sitting area
Front of property
Quadruple Room | Down duvets, in-room safe, desk, blackout curtains
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Arenal 2, Madrid, Madrid, 28013
  • Place, Puerta del Sol
    ‪2 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Place, Royal Palace of Madrid
    ‪9 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Quadruple Room

Quadruple Room | Down duvets, in-room safe, desk, blackout curtains

Quadruple Room

8.8 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Twin Room, 2 Single Beds

Twin Room, 2 Single Beds | Down duvets, in-room safe, desk, blackout curtains

Twin Room, 2 Single Beds

8.6 out of 10
Excellent
(38 reviews)
  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room, 1 Double Bed

Down duvets, in-room safe, desk, blackout curtains

Double Room, 1 Double Bed

9.0 out of 10
Wonderful
(37 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Double or 2 Single Beds, Terrace

Double Room, 1 Double or 2 Single Beds, Terrace | Down duvets, in-room safe, desk, blackout curtains

Double Room, 1 Double or 2 Single Beds, Terrace

9.4 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room, 1 Double or 2 Single Beds, Terrace (Frontal)

Double Room, 1 Double or 2 Single Beds, Terrace (Frontal) | City view

Double Room, 1 Double or 2 Single Beds, Terrace (Frontal)

9.2 out of 10
Wonderful
(10 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Single Room

Down duvets, in-room safe, desk, blackout curtains

Single Room

9.0 out of 10
Wonderful
(24 reviews)
  • 10 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Triple Room, 3 Single Beds

Triple Room, 3 Single Beds | Down duvets, in-room safe, desk, blackout curtains

Triple Room, 3 Single Beds

9.0 out of 10
Wonderful
(13 reviews)
  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

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About this property

Hotel Moderno Puerta del Sol

Hotel with a 24-hour front desk, 5-minute walk to Plaza Mayor
Along with a meeting room, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance. Change of towels is available on request
Hotel Moderno Puerta del Sol offers 96 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets. Flat-screen televisions come with digital channels. Bathrooms include baths or showers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of towels can be requested.

The shopping around Hotel Moderno Puerta del Sol gets high marks from our customers. During your stay, you're just a quick walk from Puerta del Sol. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Plaza Mayor and San Miguel Market
Hotel Moderno Puerta del Sol offers its guests a vending machine, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. Hotel Moderno Puerta del Sol also features dry cleaning/laundry services, a communal living room, and a lift.

This 3-star Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 for adults and EUR 18 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Well-lit path to entrance

More

  • 8 floors
  • At least 80% lighting from LEDs
  • Communal living room
  • Double-glazed windows
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 for adults and from EUR 18 for children
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Moderno
Hotel Moderno Madrid
Moderno Hotel
Moderno Madrid
Moderno Hotel Madrid
Moderno
Hotel Moderno Hotel
Hotel Moderno Madrid
Hotel Moderno Hotel Madrid

Hotel Moderno Puerta del Sol Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 588 out of 928 reviews
Rating 8 - Good. 267 out of 928 reviews
Rating 6 - Okay. 52 out of 928 reviews
Rating 4 - Poor. 12 out of 928 reviews
Rating 2 - Terrible. 9 out of 928 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Elaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was accessible to many attractions. Javier and Isabel treated us with kindness, respect and went out of their way to help us.
Stayed 2 nights in Aug 2025

8/10 Good

Jorge

Stayed 2 nights in Jul 2025

10/10 Excellent

hiroyuki

Liked: Cleanliness, staff & service, property conditions & facilities
very good location, reasonable price
Stayed 4 nights in Aug 2025

10/10 Excellent

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

2/10 Terrible

Norma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Let me start by saying that the staff are welcoming and very helpful, however the rooms are very small, you can not walk around the bed. My husband use the sink to wash his hands and water came out of the drain on the bathroom floor with a very unpleasant smell. We stood that night in that hotel because it was already too late (10pm) to look for another hotel. Next morning we checkout and transferred to another hotel. The staff was very helpful.
Stayed 5 nights in Jul 2025

10/10 Excellent

flor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

wendy

Liked: Property conditions & facilities
Great breakfast, room (except weird shower) Staff helpful but not welcoming particularly Seemed indifferent to me as a guest
Stayed 5 nights in Aug 2025

2/10 Terrible

ANDERSON

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. You can walk to so much within 20 minutes in all directions. Conditions were very good and breakfast was good.
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best location in Madrid. Everything is close and the hotel is clean, efficient and the staff is excellent. There is always someone at the desk and they’re all very friendly. The price is reasonable, and the breakfast is excellent as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Highly recommend this hotel very clean, comfortable and excellent staff
Stayed 3 nights in Jul 2025

10/10 Excellent

ARMANDINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I totally recommend this hotel for its convenience and accessibility. The staff is helpfull and very friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gustavo

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was perhaps in the small side but it had a balcony with chairs and location could not have been better. Reception and staff wonderful. Very clean room.
Stayed 1 night in Jul 2025

10/10 Excellent

Nicole

Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at hotel Moderno! Delicious breakfast with variety of foods. Very helpful employees, particularly at the front desk. My luggage was lost by the airline and they did not hesitate to contact the airport in my name to solve the situation. Would not hesitate to stay here again!
Stayed 4 nights in Jul 2025

6/10 Okay

P

Liked: Cleanliness

Location great, room not so much

2 nights in Madrid. Travelling as part of a longer trip with 2 mid sized the cases, the room was too small to open them at the same time. We had to store them closed on top of each other. I appreciate we didn't book a room with a terrace but we got a back room so no view at all. The photos of the rooms are deceptive. Breakfast was nice with plenty of options on offer. Location is great for being amongst the biz. Be aware taxis cant get to the hotel so drop you to walk the rest of the way.
Stayed 2 nights in Jul 2025

10/10 Excellent

Francisco

Liked: Cleanliness, amenities, property conditions & facilities
Nice location, clean, modern and excellent service. +++++
Stayed 3 nights in Jul 2025

8/10 Good

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Very good location. Supermarket nearby. Staff friendly & helpful showing attractions around the area.
Stayed 4 nights in Jul 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very central to everything. Easy to access metro.
Stayed 1 night in Jul 2025

10/10 Excellent

MaryBeth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Terrific location. Clean, comfortable. Staff amazing! Vanessa at the front desk helped us check in early and helped us get tickets to the Royal Palace. She was incredibly thoughtful and accommodating. 'Will visit again!!
Stayed 3 nights in Jun 2025

10/10 Excellent

Cassandra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property is located in the perfect location. It’s close to everything, it’s on a busier street but you don’t hear the noise. The hotel itself was clean and the staff were very friendly. I would stay at Hotel Moderno again and again! I would highly recommend!!
Stayed 2 nights in Jul 2025

10/10 Excellent

JOHN

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location near Puerta del Sol metro and walking distance to shopping and restaurants along Gran Via.
Stayed 6 nights in Jul 2025

8/10 Good

Caroline

Stayed 3 nights in Jul 2025

10/10 Excellent

Maria E.

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, next to Plaza del Sol, within walking distance to Plaza Mayor, shopping areas, museums and historic areas. Right next to the Metro, and Renfe stations. Very comfortable and quiet, despite being in a very busy area. Great breakfast!
Stayed 4 nights in Jun 2025

10/10 Excellent

samantha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location right in the middle of the city next to gran via. Not crazy expensive and cozy hotel.
Stayed 2 nights in Jun 2025