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Aparthotel

Oriente Suites

2.0 star property

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Apartment, 1 Bedroom, City View | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Penthouse, 1 Bedroom, City View | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker
Penthouse, 1 Bedroom, City View | Terrace/patio
Front of property
Basic Apartment | Living area | Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Washer
  • Kitchen
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Calle Escalinata 4, Madrid, 28013
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Royal Palace of Madrid
    ‪5 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, City View

Apartment, 1 Bedroom, City View | Living area | Flat-screen TV

Apartment, 1 Bedroom, City View

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Basic Apartment

Basic Apartment | Living area | Flat-screen TV

Basic Apartment

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Penthouse, 1 Bedroom, City View

Penthouse, 1 Bedroom, City View | 1 bedroom, down duvets, soundproofing, iron/ironing board

Penthouse, 1 Bedroom, City View

  • 35 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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Exterior

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  • Breakfast included
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 918 reviews
The price is €79
includes taxes & fees
5 Oct - 6 Oct
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About this property

Oriente Suites

Aparthotel with a restaurant, a quick walk to Plaza Mayor
Along with a restaurant, this smoke-free aparthotel has concierge services and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe. Each apartment provides a flat-screen TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Guests can appreciate conveniences, such as a washing machine and a coffee/tea maker, and other amenities include free WiFi and a down duvet.
Oriente Suites offers 5 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, bidets and complimentary toiletries.

This Madrid aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is provided on a daily basis.

During your stay at Oriente Suites, you're just a quick walk from Plaza Mayor. Features include free WiFi in public areas, plus a restaurant and concierge services. This budget aparthotel has 5 apartments over 5 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a washing machine and a living room
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include a concierge and luggage storage
  • Just a 4-minute walk from Plaza Mayor and 5 minutes on foot from Royal Palace of Madrid
There's a restaurant on site. Public spaces have free WiFi. Oriente Suites also features concierge services, a front desk safe, and a lift.

This Madrid aparthotel is smoke free.

Oriente Suites has a restaurant on site.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Dining

  • A restaurant

Bedrooms

  • Bedroom
  • Down comforter

Bathroom

  • 1 private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Flat-screen TV with digital channels

Laundry

  • Washing machine

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 5 floors
  • 5 units
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The check-in location differs from the property location; go to: [H Oriente.Calle Arenal,23]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 100.00 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The check-in location differs from the property location. To check in, guests will need to go to H Oriente.Calle Arenal,23
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Oriente Suites Apartment Madrid
Oriente Suites Apartment
Oriente Suites Madrid
Oriente Suites
Oriente Suites Madrid
Oriente Suites Aparthotel
Oriente Suites Aparthotel Madrid

Reviews

Oriente Suites Reviews

8.8

Excellent

9.2/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

6.0/10

Eco-friendliness
Rating 10 - Excellent. 12 out of 21 reviews
Rating 8 - Good. 7 out of 21 reviews
Rating 6 - Okay. 1 out of 21 reviews
Rating 4 - Poor. 0 out of 21 reviews
Rating 2 - Terrible. 1 out of 21 reviews

Reviews

8/10 Good

Shelley J

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall a well equipped, cozy place to be. Walkable to most local sites but the metro is also only a block away. Numerous restaurants in the immediate area. The apartment is cleaned daily by lovely ladies. The only issue we had was that we had was that the listing shows that the apartment is equipped with Air conditioning. It is, but there was no remote to operate it and when we asked we were told that the remote would not be available until May 1 and “to open the windows”. We were there for 4 nights in late April with the average temperatures in the mid to high 20’s and the option given was just not feasible as the place heated up quite badly. We tried closing and shuttering windows during the day to keep the place cool but that also did not cool enough to allow for a decent nights sleep as it was simply too warm. Even a portable fan would have helped.
Stayed 4 nights in Apr 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, room comfort
Great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Abbe

Liked: Cleanliness, room comfort

Excellent stay

Excellent location. Bedroom was away from street noises and very quiet. Kitchen was fully stocked with appliances and cookware. Nearby grocery and restaurants. Staff very friendly and helpful.
Stayed 9 nights in Sep 2023

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a great and very accessible area. The Opera station it’s right there. Taxis are also available 24/7, which it’s convenient for the airport. The apartment it’s very well equipped and clean. You feel at home, it’s a private unit and has a washer which it’s one of the best perks! Beds are comfortable and the check in process was really proactive. You are close to all the restaurants and great areas of Madrid vibrant city. I will definitely book at Oriente suites again.
Stayed 2 nights in Sep 2022

10/10 Excellent

Peter

Stayed 3 nights in Jun 2022

10/10 Excellent

sena

Stayed 1 night in Jun 2022

10/10 Excellent

Amelia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Absolute bang for your buck! Yhe apartment was super cute, VERY clean, and in such a great area! Picking up our keys was a breeze, you just have to pop around to the Hostal around the corner. Only a block from the metro and some awesome restaurants and a short walk to the Royal Palace and the Opera! I seriously cannot recommend this place enough! I didnt want to leave!
Stayed 7 nights in Apr 2022

6/10 Okay

Verified traveller

Liked: Cleanliness
Stayed 1 night in Feb 2019

2/10 Terrible

Jea Hyun Kim, Teatro Real

Disliked: Staff & service, property conditions & facilities

Terrible Service, wold not recommend staying here

First of all, the rooms here are not so bad. It's got basic amenities, a small kitchen, a small living room with a sofa, and a bedroom that sleeps two people. BUT, the service and the staffs were horrible. During my stay, water was entirely cut off for almost a whole day but the staffs told me to just wait and did nothing about it. I had to buy water from shops nearby to wash myself and I was never compensated for any of this. Plus, the price was very high compared to other apartment-type hotels nearby. Definitely would not recommend staying at this unfriendly place.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It's a cozy 1 bed apartment with a kitchen & living room. Great location by all the stores. Would definitely stay here again'

8/10 Good

rob , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well placed apartment for exploring Madrid

Well placed little appartment within sight of the Theatre Real, about 2 minutes walk from the Royal Palace and five minutes from Plaza Major - so great as a base for exploring the city. Appartment well equiped, clean and comfortable (although you might not wish to sleep on the sofa bed for more than a couple of nights...). Good little balcony to sit on and watch the world go by.

8/10 Good

Christoph

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Regula

Liked: Cleanliness, room comfort
Sehr zentrale, gute Lage, direkt an der U-Bahn „Opéra“ In der Nacht recht ruhig. Gute, freundliche Kommunikation mit der Unterkunft (Hostal).
Stayed 9 nights in Sep 2023

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
Muy bien ubicado
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Liked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelente!!

Excelente!! Muy buena ubicación, y pese a estar en una zona súper movida, se cierran las ventanas y no se escucha nada. En el departamento hay de todo, y las habitaciones individuales son impecables y acogedoras. A 1 minuto del Mercado San Miguel, a 1 minuto del metro de la ópera, a 2 minutos de Sol. Exelente!! En la recepción súper amables y se pueden dejar las maletas después del check out. Además zona para trabajar con internet.
Stayed 3 nights in Sep 2018

10/10 Excellent

Tomás

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

8/10 Good

Antonio, J S

Liked: Staff & service, property conditions & facilities, room comfort

Muy bien situado.

La experiencia ha sido estupenda. El apartamento está muy bien situado y la atención que hemos recibido ha sido excelente.
Stayed 2 nights in Jul 2017

10/10 Excellent

Marcia Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Localização e habitação perfeitos

A localização é excepcional: junto ao metrô Opera, praça de Isabel II, pertíssimo da Placa Mayor, catedral, há um Carrefour a 2 min. O apartamento possui conforto, comodidades e limpeza, que é diária. Mobília nova, reformado. Fiquei no 5° andar, que possui um terraço.Valeu muito a pena, em Madrid, sempre retornarei ao Oriente Suítes da Calle Escalonada. A única ressalva é que não possui cofre na habitação.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort