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Room Mate Mario, Madrid

2.0 star property

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Photo gallery for Room Mate Mario, Madrid

Executive Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing
Exterior
Interior entrance
Lobby
Junior Suite, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
Calle de Campomanes, 4, Madrid, Madrid, 28013
  • Place, Royal Palace of Madrid
    ‪5 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Place, Plaza Mayor
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪17 min drive‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, soundproofing

Standard Double Room

9.2 out of 10
Wonderful
(60 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, soundproofing

Executive Room, 1 King Bed

8.8 out of 10
Excellent
(21 reviews)
  • 18 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | View from room

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(10 reviews)
  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, soundproofing

Single Room

8.6 out of 10
Excellent
(11 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room

View from room

Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, soundproofing

Standard Double Room Single Use

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

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About this property

Room Mate Mario, Madrid

Hotel with a 24-hour front desk, 4-minute walk to Gran Via
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a library and free newspapers are on-site.
Room Mate Mario, Madrid offers 54 air-conditioned accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Madrid hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The sightseeing around Room Mate Mario, Madrid gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the local sightseeing
  • Just a 4-minute walk from Gran Via and 5 minutes on foot from Royal Palace of Madrid
As a guest of Room Mate Mario, Madrid, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Room Mate Mario, Madrid also features concierge services, complimentary newspapers in the lobby, and laundry facilities.

This Madrid hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: EUR 13.95 per person

Things to do

  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests must receive written permission from the hotel in advance in order to check-in with their dog. Breed restrictions apply. Guests travelling with a dog must present their pet's current vaccination record and liability certificate at check-in. Dogs must not weigh more than 88 pounds (40 kilogrammes) and must be at least 1 year old. Full details will be provided by the hotel.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
This property uses wind, solar and geothermal energy, plus a grey water recycling system and eco-friendly cleaning products
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Dogs are not allowed in public areas, including restaurants, bars, terrace, pool areas and meeting rooms. Dogs must be leashed outside of the guestroom. Dogs are not allowed to be unattended in guestrooms, except during breakfast hours.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Room Mate Mario
Room Mate Mario Hotel
Room Mate Mario Hotel Madrid
Room Mate Mario Madrid
Room Mate Mario Hotel Madrid
Room Mate Mario
Room Mate Mario, Madrid Hotel
Room Mate Mario, Madrid Madrid
Room Mate Mario, Madrid Hotel Madrid

Room Mate Mario, Madrid Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 646 out of 1005 reviews
Rating 8 - Good. 262 out of 1005 reviews
Rating 6 - Okay. 70 out of 1005 reviews
Rating 4 - Poor. 14 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

ELMER

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It needs to improve its cleanliness. It's quite outdated.
Stayed 1 night in Sep 2025

10/10 Excellent

Marta

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Room Mate Mario

I really liked the hotel. It was modern, comfortable and clean. Location was excellent, close to many sites but in a smaller street away from the noise and crowds. Staff was friendly and helpful but a couple of things disappeared from my room, money and two items of clothing which left me a bit concerned. Overall, a great place to stay; breakfast was also great.
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and the property is in the heart of Madrid. Room was elegant with a very comfortable bed and pillows. Need to check on the air conditioning, room temperature was to hot in occasions
Stayed 2 nights in Sep 2025

8/10 Good

Arielle Sheinberg

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was very old and the bathroom door didn’t close properly. Otherwise good.
Stayed 1 night in Sep 2025

10/10 Excellent

Jean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, in a superb area, close to public transport. The room had everything we needed, including air conditioning and also a fridge. There was plenty of choice for breakfast with fresh fruit, juice and both continental and cooked breakfast. Would definitely be my first choice of where to stay for visiting Madrid.
Stayed 5 nights in Sep 2025

10/10 Excellent

Awildalys

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room Mate Mario, Madrid was GREAT. Excellent Location, a Lot of food options, and totally walkable for all the places. 100% Recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Brent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Better than amazing staff! And centrally located near so many great spots. Highly recommend!
Stayed 5 nights in Aug 2025

10/10 Excellent

PUI YEE TERESA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Opera Subway Station, Reception staff are helpful, room is clean & of reasonable size.
Stayed 6 nights in Aug 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Sep 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service
This hotel was very convenient to all the things we wanted to see while we were in Madrid. The downside was that the room was small and it was noisy in the hallway and outside the hotel on the street.
Stayed 2 nights in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, room comfort
Rooms and furniture are somewhat old and worn, however the location is excellent, the breakfast is standout, and the staff are above and beyond.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Amenities
Nice
Stayed 3 nights in Aug 2025

6/10 Okay

MARTIN

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bonjour, nous avons séjourné 3 nuits. Nous avons eu un très beau séjour. L’hôtel est très très bien situé. On peut tout visiter à pieds. Juste à 2-3 minutes de la Gran via. Le déjeuner était très satisfaisant. Rien de négatif de ce côté à redire. Point négatif : nous avions réservé notre séjour dans une chambre incluant un et c’est ce que nous avions payé. Malheureusement, sans nous le préciser, on nous a donné une chambre avec un grand lit ce qui n’est pas la même dimension et le même prix. J’ai dû retourner à l’accueil et insister pour avoir la chambre qui nous avions payée. La jeune fille à l’accueil me disait sans cesse qu’elle était désolée et que toutes les chambres étaient louées pour notre séjour de 3 nuits. Je n’ai pas bougé de l’accueil et j’ai attendu qu’elle trouve une solution . Finalement, elle a appelé le superviseur et on nous a trouvé une petite chambre avec un très grand lit. Ce n’était pas exactement la superficie que nous avions payée mais bon, il semble que nous n’avions pas d’autres choix. Soyez vigilants lors de votre récupération de votre chambre et surtout apportez des bouchons, c’est bruyant la nuit dans les couloirs.
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Is water expensive for the hotel?

Everything about my stay was satisfactory to superior. The only question I have is about the cost of water. Upon arrival I found water in my room in a rather heavy glass bottle. I drank it and was refreshed. I went to the front desk with a question on my second day there and asked for a refill. The desk clerk told me the water was a one time thing for my entire stay.
Stayed 3 nights in Aug 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the wonderful stay at the hotel. I felt right at home. The best hotel by far!!
Stayed 11 nights in Aug 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a little small but had everything we needed and was fine for our two night stay in Madrid. Bed was comfy, shower was good and air con was much appreciated as 39° when we were there. Good location to explore city - we walked everywhere but only 5 min from Metro so easy to get to airport and train station.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Carla

Stayed 4 nights in Aug 2025

8/10 Good

Ana, Aventura

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The staff was fantastic and helpful. The location is excellent. Shower was not clean.comshower bath
Stayed 4 nights in Jul 2025

10/10 Excellent

CHI KEI,

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A safe and comfortable place to stay with clean rooms, friendly staff, excellent service, and a delicious breakfast.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is perfect ! The location is within walking distance to main streets/activities. Room was clean and comfortable, staff were friendly! I will consider coming back to this hotel when in Madrid.
Stayed 4 nights in Aug 2025

8/10 Good

Martin

Stayed 4 nights in Jul 2025

10/10 Excellent

Isabel

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this hotel. I have been before and the service provided by Jose in Reception is consistently beyond excellent, this time me and my son also met Yimmy in reception who as Jose was very friendly, kind, warm and with a great smile and happiness to help and and greet us. My son everyday asked if his friends Jose ans Yimmy would be in the hotel to say hi ans chat with him when we were heading back to the hotel. I definitely will be going back as I feel is like visiting a friends place being greeted and helped by Jose y Yimmy. Thank you !
Stayed 4 nights in Jul 2025

10/10 Excellent

MARTA L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente en todos los sentidos

Personal sumamente amables, diligentes, respetuosos y accesibles. Nos ofrecieron guardar nuestras maletas para poder irnos a otras areas de España. Cuarto cómodo, cama super cómoda, excelente aire acondicionado, variedad en desayuno. Ubicación cerca de Gran Vía, Plaza Mayor. Volveré sin duda. Gracias al personal por ser tan amables.
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025