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INNSiDE by Meliá Madrid Gran Vía

Property class: 4

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Photo gallery for INNSiDE by Meliá Madrid Gran Vía

Rooftop terrace
Daily buffet breakfast (EUR 20 per person)
Reception
Ballroom
Property entrance

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Calle Gran Vía 34, entrada por Calle Mesonero Romanos 13, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪2 min walk‬
  • Place, Puerta del Sol
    ‪7 min walk‬
  • Place, Plaza Mayor
    ‪11 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪19 min drive‬

Room options

View all photos for The Innside Room

The Innside Room | Down duvets, free minibar, in-room safe, desk

The Innside Room

9.0 out of 10
Wonderful
(54 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for The Studio

Down duvets, free minibar, in-room safe, desk

The Studio

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for The Studio Gran Via View

Down duvets, free minibar, in-room safe, desk

The Studio Gran Via View

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Innside Room Connected with View

Down duvets, free minibar, in-room safe, desk

Innside Room Connected with View

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for The Townhouse

Down duvets, free minibar, in-room safe, desk

The Townhouse

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for The Studio & Innside Room Connected with View

Down duvets, free minibar, in-room safe, desk

The Studio & Innside Room Connected with View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed, 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for The Innside Room City Rooftop View

The Innside Room City Rooftop View | Down duvets, free minibar, in-room safe, desk

The Innside Room City Rooftop View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for The Studio Gran Via View (2+1)

Down duvets, free minibar, in-room safe, desk

The Studio Gran Via View (2+1)

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for The Studio (2+1)

Down duvets, free minibar, in-room safe, desk

The Studio (2+1)

9.2 out of 10
Wonderful
(9 reviews)
  • City view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed OR 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Innside Room Connected with View (2+2)

Down duvets, free minibar, in-room safe, desk

Innside Room Connected with View (2+2)

  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for The Studio & Innside Room (2+3)

Down duvets, free minibar, in-room safe, desk

The Studio & Innside Room (2+3)

  • City view
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 4 Single Beds and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for The Townhouse (2+2)

Down duvets, free minibar, in-room safe, desk

The Townhouse (2+2)

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for The Innside Premium Room

Down duvets, free minibar, in-room safe, desk

The Innside Premium Room

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for The Townhouse, Innside Connected with View

Down duvets, free minibar, in-room safe, desk

The Townhouse, Innside Connected with View

  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds, 1 Double Sofa Bed and 1 Queen Bed OR 1 Queen Bed, 1 Double Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for The Townhouse, Innside Connected with View 4+2

Down duvets, free minibar, in-room safe, desk

The Townhouse, Innside Connected with View 4+2

  • City view
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed OR 1 King Bed, 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Innside Connected Room

Down duvets, free minibar, in-room safe, desk

Innside Connected Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Innside Premium Connected Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for The Innside Room Gran Via View

The Innside Room Gran Via View | Down duvets, free minibar, in-room safe, desk

The Innside Room Gran Via View

9.0 out of 10
Wonderful
(32 reviews)
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

INNSiDE by Meliá Madrid Gran Vía

This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and concierge services are on-site.
INNSiDE by Meliá Madrid Gran Vía offers 117 air-conditioned accommodations with free minibar items and laptop-compatible safes. Beds feature down duvets. This Madrid hotel provides complimentary wireless Internet access.

Bathrooms include a shower with a rainfall showerhead, and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a fitness centre.
The shopping around INNSiDE by Meliá Madrid Gran Vía gets high marks from our customers. During your stay, you're just a quick walk from Gran Via. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Open Living Lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Gran Via and 6 minutes on foot from Puerta del Sol
  • Local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, a rooftop terrace, and multilingual staff are also featured at INNSiDE by Meliá Madrid Gran Vía.

This 4-star Madrid hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Open Living Lounge – This restaurant specialises in international cuisine and only serves breakfast. Guests can enjoy al fresco dining (weather permitting).
A'Ollo Restaurant – This restaurant specialises in Spanish cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Rooftop Bar Le Tavernier – This rooftop bar only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • A'Ollo Restaurant
  • Open Living Lounge
  • Rooftop Bar Le Tavernier

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets: EUR 40 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 26 lb per pet)
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 9.5 for children
  • Pet fee: EUR 40 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and cash
Long-term renters welcome
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Madrid Cibeles
Madrid Cibeles Hotel
Madrid TRYP Cibeles
TRYP Cibeles
TRYP Cibeles Hotel
TRYP Cibeles Hotel Madrid
TRYP Cibeles Madrid
TRYP Hotel Cibeles Madrid
TRYP Madrid Cibeles
TRYP Madrid Cibeles Hotel
Tryp Hotel Cibeles
Tryp Hotel Madrid

INNSiDE by Meliá Madrid Gran Vía Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 693 out of 895 reviews
Rating 8 - Good. 148 out of 895 reviews
Rating 6 - Okay. 30 out of 895 reviews
Rating 4 - Poor. 13 out of 895 reviews
Rating 2 - Terrible. 11 out of 895 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Vidya

Liked: Cleanliness, staff & service, amenities
Cute room, wonderful view of Gran Via and the best location!
View from our balcony
Stayed 4 nights in Jan 2026

2/10 Terrible

Cristina

Disliked: Staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Alina

Stayed 8 nights in Dec 2025

8/10 Good

ERNESTO

Travelled with family
Liked: Cleanliness, staff & service
Room was clean, but too hot. I asked one of their employees and she told me air conditioning was not working on winter. We had to sleep with open windows> NOT THE BEST OPTION
Stayed 5 nights in Dec 2025

10/10 Excellent

Cristopher

Stayed 3 nights in Dec 2025

10/10 Excellent

Christian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect it us our second time in this hotel
Stayed 3 nights in Dec 2025

10/10 Excellent

Suhit

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel in the heart of Madrid.
Stayed 5 nights in Oct 2025

10/10 Excellent

Danny

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room and wonderful breakfast. Rooftop bar was very nice, if a bit cold in winter but blankets provided. The mojito was best I've had, and the pork quesadillas we excellent.
Stayed 2 nights in Dec 2025

10/10 Excellent

AMERSH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Giannina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ Excellent Stay! Fantastic hotel with friendly staff, clean and comfortable rooms, and great amenities. The location was convenient, and every detail was handled with care. Highly recommended!
Stayed 1 night in Dec 2025

10/10 Excellent

Frank

Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, very comfortable room and very helpful staff!
Stayed 5 nights in Nov 2025

10/10 Excellent

Diana

Stayed 2 nights in Nov 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the heart of town.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vivianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very centrally located on Gran Via. The room had a balcony and a spectacular view. The staff was very friendly. The check-in and check-out process was very easy.
Stayed 1 night in Oct 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was great, especially the bar staff on the 7th floor. The rooms were very comfortable and clean.
Stayed 5 nights in Oct 2025

8/10 Good

Jacob Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice staff, great amenities & good location
Stayed 3 nights in Oct 2025

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff was friendly. The room was comfortable and met our expectations.
Stayed 2 nights in Oct 2025

10/10 Excellent

ANTONIO

Good location
Stayed 1 night in Sep 2025

10/10 Excellent

Andres A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room; staff service, room, and great rooftop.
Stayed 4 nights in Oct 2025

6/10 Okay

Shai

Stayed 3 nights in Jul 2025

10/10 Excellent

Shirin

Stayed 1 night in Oct 2025

8/10 Good

Fred

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great easy access to all central Madrid. The room is clean and the breakfast have good variety of food. The staff are helpful.
Stayed 4 nights in Oct 2025

10/10 Excellent

John, Cabo San Lucas

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the Gran Via area. Helpful and welcoming staff. Location approximate to shopping, dinning and sight seeing is great. Highly recommend
Stayed 3 nights in Sep 2025

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Sep 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the heart of Madrid! Could walk almost anywhere
Stayed 3 nights in Sep 2025