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Krystal Hotel

Property class: 3

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Photo gallery for Krystal Hotel

Lobby sitting area
Breakfast served
Front of property
Lobby sitting area
Standard Double Room, 1 Double Bed | 10 bedrooms, pillow-top beds, minibar, in-room safe

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
  • Laundry room

Explore the area

View in a map
Rua Barroso, 54, Centro, Manaus, AM, 69010-050
  • Place, Port of Manaus
    ‪6 min walk‬
  • Place, Teatro Amazonas
    ‪7 min walk‬
  • Place, Adolpho Lisboa Municipal Market
    ‪8 min walk‬
  • Airport, Manaus (MAO-Eduardo Gomes Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Twin Room, 2 Single Beds

Shower, free toiletries, hair dryer, towels

Standard Twin Room, 2 Single Beds

  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

Shower, free toiletries, hair dryer, towels

Standard Triple Room

  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Single Room

Standard Single Room | 10 bedrooms, pillow-top beds, minibar, in-room safe

Standard Single Room

  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | 10 bedrooms, pillow-top beds, minibar, in-room safe

Standard Double Room, 1 Double Bed

  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Krystal Hotel

A restaurant, self parking and 24-hour room service are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Krystal Hotel offers 41 air-conditioned accommodations with DVD players and minibars. Each accommodation is individually furnished. Beds feature pillowtop mattresses. LCD televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

With your stay at Krystal Hotel, you're connected to a shopping centre and just a quick walk from Companhia de ideias. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from Companhia de ideias and 3 minutes on foot from Museu de Arqueologia
There's a restaurant on site. Free breakfast is served daily. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Krystal Hotel. For a fee, parking is available. You'll have access to the health club at a partner property.

This 3-star Manaus hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 10:00 AM.
On-site venue – This restaurant only serves breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (BRL 12 per day)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • In-room cot
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 12:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: BRL 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't served at Krystal Hotel.

Property is also known as

Krystal Hotel Manaus
Krystal Manaus
Krystal Hotel Hotel
Krystal Hotel Manaus
Krystal Hotel Hotel Manaus

Krystal Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 73 reviews
Rating 8 - Good. 30 out of 73 reviews
Rating 6 - Okay. 24 out of 73 reviews
Rating 4 - Poor. 3 out of 73 reviews
Rating 2 - Terrible. 4 out of 73 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2018

8/10 Good

Reuben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good. But after sunset a very scary neighborhood.
Stayed 2 nights in Nov 2018

8/10 Good

Adrian C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2018

10/10 Excellent

Johannes, Aruba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and central located Hotel

This hotel is very nice situated 2 minute’s walk from the theater Amazonia. I enjoyed the stay and the breakfast. The reception was always there to help and answer any questions you might have. Internet connection was good. Overall I recommend staying there.

10/10 Excellent

Anthony I, Taipei, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay for the World Cup

The hotel was nice and in a great location in the Centro. The service was excellent, buffet breakfast was good, and they maintained our room very clean. The price was almost five times the regular price because of the World Cup but this was true for every hotel everywhere. Overall, we were very satisfied with our stay.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Very clean

Comfortable and friendly place

6/10 Okay

Tandalatom, USA

Disliked: Room comfort

Adequate hotel

Very tight quarters but acceptable. It was clean but not worthy of more than a two star rating. We were there at the time of the World Cup games so the prices may have reflected that, but it was too costly for the amenities provided. The same hotel in the USA or Europe would have cost US $60-75.

6/10 Okay

J, NY

Disliked: Staff & service, room comfort

Ok for normal price

Stayed here for FIFA World Cup...they jacked up the prices 10x but didn't up the service to match price. The location was great though.

6/10 Okay

BGGirl, USA

Liked: Cleanliness

It does the job

We actually spent two different nights there--the first night the air-conditioner worked very well and the second night the air-conditioner took a while to function. One thing that was good about the second night that we had there was that the Internet signal near the stairwell is very strong and we were able to get Internet in our room. Our first night room was located far from the stairwell and thus could only get Internet if you walked down the hallway. Other than that the location was close to shopping and Amazon theater but got a little sketchy at night.

2/10 Terrible

Alejandro, Caracas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible hotel in an horrible area

They overcharged taking advantage of the world cup . I feel I was robbed. The manager is nasty with no ethics I ould not wait to leave , probably the worst hotel I ever have been. EXPEDIA SHOULD ELIMINATE THIS HOTEL ON ITS RECOMENDATIONS !!!!!!!!!!!!!!

8/10 Good

Rick, Sydney, Oz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Centro

Perfectly nice little hotel in the centre of Manaus, near Opera House (Teatro Amazon) and its square. Very helpful staff.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Clean affordable place

The rooms (we booked before and after an amazon jungle tour) were clean, bright and had the right amentities. No one really spoke English or Spanish but we made do and everyone was nice/friendly. Breakfast is good and starts at 630am which was perfect for our 7am pick up. I would recommend it. It is also by the amazon theater and not far from a large street with shops. The street itself isn't great but other than that no complaints.

6/10 Okay

J M Cruz, London, UK

Central location

Very friendly and helpful staff. Inexpensive. Basic facilities and breakfast but adequate for someone who simply needs a place to sleep. Centrally located, close to several historical buildings, but the area is busy, dirty and practically deserted after 8pm. As a business traveller who simply needed a place to stay at the end of the day, I would return to this hotel.

4/10 Poor

Mathias Braschler, Zurich

Disliked: Cleanliness, property conditions & facilities, room comfort

badly maintained hotel

The only good thing about this hotel is the fact that it is close to the Theater Amazonas.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

6/10 Okay

Chris, Central Florida

Liked: Cleanliness
Disliked: Staff & service

An old hotel right in downtown

This is an old hotel on a busy street. The entrance is almost invisible. The lobby is very small but you get a good view of the street and the people traffic. The is a tiny elevator that leads to a typical old Brazilian hotel corridor - the overhead lights come on as you head for your room. My room was small. There was a large amount of old Amazon wood on the frames - the whole room had an antiquated appearance. Nevertheless it was immaculately clean. Airconditioning is via a window unit, and is noisy. A surprise was the upstairs cafeteria where breakfast is served - excellent menu choice (no hot food) in a sunny, modern room. The hotel has a fantastic downtown location a few blocks from the Mercado, the Port and also the Opera. I was there during the pre-Christmas period, and the streets were even more crowded than usual, even until late at night. Hotel amenities are limited - a room safe at extra charge and free web access (no business center or computers available).

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Stayed 4 nights in Nov 2019

6/10 Okay

Joseph

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2019

2/10 Terrible

Aguiar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Péssimo, faltou energia, não recomendo a ninguém

Péssimo,hotel de 100 anos atrás, café da manhã horrível, faltou energia devido à má instalação do local, tudo Velho. Qquer bordel de beira de estrada tem melhor estrutura. Não recomendo nem a meu pior inimigo.
Stayed 3 nights in Oct 2019

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel no centro de Manaus com boas instalações

Devido a um concurso que estava sendo realizado em Manaus no mesmo fim de semana da nossa estadia, este era um dos poucos hotéis disponíveis. Mas não há do que se queixar. As instalações são boas, a cama confortável e os funcionários são prestativos e atenciosos. Ainda ganhamos 2 bombons de cupuaçu de cortesia no primeiro dia.
Stayed 4 nights in Oct 2019

6/10 Okay

mee lai fisa

Disliked: Staff & service, room comfort
Stayed 1 night in Sep 2019

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