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Ace Inn Matsumoto

3.0 star property

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Photo gallery for Ace Inn Matsumoto

Exterior
Combined shower/bathtub, deep-soaking bathtub, free toiletries
Hallway
Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Hallway

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Laundry room

Explore the area

View in a map
Fukashi 1-1-3, Matsumoto, Nagano-ken, 390-0815
  • Place, Matsumoto Performing Arts Center
    ‪12 min walk‬
  • Place, Matsumoto Castle
    ‪12 min walk‬
  • Place, Matsumoto City Museum of Art
    ‪13 min walk‬
  • Airport, Matsumoto (MMJ-Shinshu - Matsumoto)
    ‪16 min drive‬

Room options

View all photos for Single Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Non Smoking

8.2 out of 10
Very good
(22 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Single Room, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room, Smoking

8.0 out of 10
Very good
(16 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room, Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Semi Double Room, Smoking

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Semi Double Room, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Semi Double Room, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room-Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room-Non Smoking

  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room-Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Single Room-Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • Free Wi-Fi

View all photos for Semi Double Room-Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Semi Double Room-Smoking

  • Sleeps 2
  • Free Wi-Fi

Similar properties

Reception
THE CELECTON Matsumoto
Matsumoto
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
4.2 out of 5, Very good, 1,078 reviews
The price is €37
28 Jun - 29 Jun
THE CELECTON Matsumoto

About this property

Ace Inn Matsumoto

Self parking, dry cleaning and laundry facilities are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
Ace Inn Matsumoto offers 158 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Ace Inn Matsumoto. During your stay, you'll be connected to a railway/underground station and just a quick walk from Jorinji Temple. Free breakfast, free WiFi in public areas and dry cleaning service are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a computer
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Jorinji Temple and Matsumoto Timepiece Museum
Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. The business-friendly Ace Inn Matsumoto also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Matsumoto hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 3:00 PM to 10:00 AM (JPY 2,200 per night)
  • Covered parking on site (JPY 1,200 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Bicycle rentals

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service

Business services

  • Computer station

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: JPY 1200.00 per night (in/out privileges)
  • Nearby parking fee: JPY 2200 per night (328 ft away; open 3:00 PM to 10:00 AM)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Ace Inn Matsumoto
Ace Inn
Ace Matsumoto
Ace Inn Matsumoto Hotel
Ace Inn Matsumoto Matsumoto
Ace Inn Matsumoto Hotel Matsumoto

Ace Inn Matsumoto Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 249 out of 717 reviews
Rating 8 - Good. 302 out of 717 reviews
Rating 6 - Okay. 134 out of 717 reviews
Rating 4 - Poor. 24 out of 717 reviews
Rating 2 - Terrible. 8 out of 717 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Aris

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for an overnight stay
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room . Staff very helpful and respectful. Breakfast choices were excellent. If I went to Matsumoto agin I would happily stay at Ace Inn
Stayed 3 nights in Oct 2025
Verified

8/10 Good

jirou

Liked: Cleanliness, property conditions & facilities
good
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Meghan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, great value. Excellent location.
Stayed 2 nights in Feb 2024
Verified

6/10 Okay

Kozo

Good location
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Yasuko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price with free hot breakfast and free ticket and shuttle to 4 star Hot spring hotel Great deal ! I’ll recommend this hotel
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value stay

Our 1 night stop whilst passing through Matsumoto was best described as great value. Perfectly located next to train and bus stations, rooms relatively spacious and beds were comfy. Free breakfast included was also great
Stayed 1 night in Jan 2024
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities
Old but clean and breakfast was free. Very convenient from train station and walking distance from castle.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location and good breakfast included

great location and good breakfast included. coffee and apple juice are available all day at the lobby. draw back could be the air conditioner that cannot be adjust and the room is a bit old.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kam sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionists and cleaners are friendly and professional even I cant speak Japanese. It is very clean and they provide free access to a nice Onsen in the evening.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Taevadesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, just right next to main station for both bus and train. Many restaurants nearby. Overall is worthwhile the price. Highly recommended.
Verified

6/10 Okay

Wendy

Disliked: Amenities
It's a Inn. Just aplace to shower & sleep. Nothing fancy.
Stayed 4 nights in Oct 2024
Verified

8/10 Good

Hideki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the cost performance.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

ryoji

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable, nice,easy to use.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Christian d von

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good business hotel

Very nice business hotel. Better than expected. Located next to the station and only 1k from the castle. They also have much larger rooms for a small extra fee. We could even ship our luggage from the hotel to Kyoto (2 days).. Always coffee and tea. Okay breakfast, mostly Japanese but also many kinds of tasty bread.
Stayed 1 night in Mar 2025
Verified

6/10 Okay

Fei Sian

The hotel provides free parking, but is on the other building which is about a few minutes walk from the hotel. Room is small. The complimentary breakfast was a bonus
Stayed 1 night in Dec 2024
Verified

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities
MY ROOM WAS SMALL, BUT IT WAD OK FOR ONE NIGHT IN MATSUMOTO. EVERYTHING WAS MAINTAINED WELL BUT NEEDS UPDATE. STAFF WAS VERY HELPFUL AND POLITE. BREAKFAST WAS MEDIOCRE BUT WE PAID VERY LOW RATE SO COULD NOT EXPECT GOURME FOOD. WE RECOMMENDED THIS HOTEL.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Praval

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good but I got a smoking room when I wanted a non smoking one
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Hugh

Liked: Staff & service, amenities
Disliked: Cleanliness
Convenient for public transport and the castle was within walking distance. Unfortunately i was given a smoking room which stank like an old ashtray. The room was heavily nicotine stained and even after using freshner it still smelt.the Free breakfast was limited in choice and not topped up, so first in best selection. The staff are friendly and helpful and i will stay here again but i will specify a non smking room.
Stayed 4 nights in Mar 2024
Verified

2/10 Terrible

Mun Sze

Disliked: Cleanliness, property conditions & facilities
no AC open window, dirty, old, light at dresser made the entire room warm and unbearable. I complained to front desk and someone came in telling us opening windows. We stayed on 2nd floor facing street and it was noisy. Whenever we put the room card in, the light generated extra heat inside the room and we had to constantly remove the card to cool down the room. We had a restless night there.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Howson

Liked: Cleanliness, staff & service, amenities
非常妁
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Keiji

Liked: Cleanliness, amenities, property conditions & facilities
朝食がおいしかったです。スタッフのさりげないご挨拶が感じよかったです。
Stayed 1 night in Jan 2026
Verified

6/10 Okay

YOSHIHITO

Liked: Staff & service
Disliked: Cleanliness
朝食はとても良かったです 浴槽に使った時に、裏側が見えるので、清掃をお願いしたいと思いました
Stayed 1 night in Dec 2025
Verified

8/10 Good

Re

丁寧な対応でした。
Stayed 1 night in Jan 2026
Verified

6/10 Okay

YUTO

なし
Stayed 1 night in Dec 2025