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Palazzo Segreti

4.0 star property

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Photo gallery for Palazzo Segreti

Front of property
Suite | Premium bedding, down duvets, minibar, in-room safe
Bar (on property)
Design Double Room, 1 Double Bed (Design) | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers
Deluxe Double Room, City View | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Via San Tomaso 8/a, Milan, MI, 20121
  • Place, Teatro alla Scala
    ‪5 min walk‬
  • Place, Cathedral of Milan
    ‪9 min walk‬
  • Place, Via Montenapoleone Fashion District
    ‪10 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Double Room, City View

Deluxe Double Room, City View | Premium bedding, down duvets, minibar, in-room safe

Deluxe Double Room, City View

9.0 out of 10
Wonderful
(23 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, down duvets, minibar, in-room safe

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, down duvets, minibar, in-room safe

Suite

  • 42 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Design Double Room, 1 Double Bed (Design)

Design Double Room, 1 Double Bed (Design) | Premium bedding, down duvets, minibar, in-room safe

Design Double Room, 1 Double Bed (Design)

9.2 out of 10
Wonderful
(5 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Palazzo Segreti

Along with a bar/lounge, this smoke-free hotel has a coffee shop/cafe and coffee/tea in a common area. Free cooked-to-order breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, 24-hour room service, a meeting room and concierge services are on-site.
Palazzo Segreti offers 18 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. Televisions come with premium satellite channels.

Bathrooms include bathrobes, slippers, designer toiletries and bidets. This Milan hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Palazzo Segreti. During your stay, you're just a quick walk from Piazza del Duomo. Enjoy features like free breakfast, free WiFi in public areas and a free manager's reception.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests have great things to say about the location and the helpful staff
  • Steps from Piccolo Teatro Grassi and 4 minutes on foot from Teatro Dal Verme
  • Airport and local-area shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Palazzo Segreti also features multilingual staff, coffee/tea in common area, and concierge services. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This Art Deco Milan hotel is smoke free.

Guests are served a free cooked-to-order breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free cooked-to-order breakfast available 7:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 15-inch TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 110 per vehicle (one way)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 06818580968
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Palazzo Segreti offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT015146A1EL5MCYW9
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Palazzo Segreti
Palazzo Segreti Hotel
Palazzo Segreti Hotel Milan
Palazzo Segreti Milan

Palazzo Segreti Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 307 out of 416 reviews
Rating 8 - Good. 78 out of 416 reviews
Rating 6 - Okay. 23 out of 416 reviews
Rating 4 - Poor. 7 out of 416 reviews
Rating 2 - Terrible. 1 out of 416 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Sussi

Travelled with partner
Liked: Amenities
A good aperitivo served , nice breakfast and the best shower ever.
Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

An excellent boutique hotel. The staff is very welcoming and efficient. Location couldn’t be better for walking out the door to great shopping and attractions. Lmk
Stayed 1 night in Nov 2025

10/10 Excellent

Reynaldo

Stayed 2 nights in Nov 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, helpful staff and great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boutique hotel, good location
Stayed 2 nights in Oct 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was close to shopping and the sites. Staff was very accommodating. A stylish boutique hotel with comfortable lounge area and rooms.
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast!
Stayed 2 nights in Aug 2025

10/10 Excellent

Debbie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was an amazing stay. The staff could not have been nicer!
Stayed 4 nights in Aug 2025

10/10 Excellent

Pauline, San Mateo

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean and cozy, staff professional, and the breakfast was effortless. We will recommend your hotel To family and friends for sure.
Stayed 4 nights in Aug 2025

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mollie

Liked: Cleanliness, staff & service, property conditions & facilities
We felt so welcome at Palazzo Segreti! From the happy hour to the complimentary breakfast and warm staff, we felt very much at home here. Comfortable and very well-located, right off of the main pedestrian area. Close to all main attractions and easy access to public transit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities
great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a good location.
Stayed 1 night in Jun 2025

8/10 Good

RICARDO, NEW CASTLE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area. Great staff
Stayed 6 nights in Jul 2025

10/10 Excellent

Jennifer

Liked: Property conditions & facilities
Great location and friendly staff
Stayed 3 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities
We booked a Junior suite and found it in a depressing dark blue color and the bathroom had no privacy as their were glass doors separating it from the bedroom, especially in front of the shower. Also, the elevator is quite small. Fortunately the staff found us a better room for the remainder of our stay which was nice but Expedia would not credit the lesser amount to our bill. Also there is a homeless man that sleeps outside the hotel in the morning. Also the elevator is quite small.
Stayed 4 nights in Jul 2025

4/10 Poor

Don, Franklin

Stayed 1 night in Jul 2025

10/10 Excellent

Don, Franklin

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 1 night in Jul 2025

10/10 Excellent

Don, Franklin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great, all around
Stayed 2 nights in Jul 2025

10/10 Excellent

Nabil

Stayed 2 nights in Jun 2025

10/10 Excellent

Michael Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location. Great staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephanie

Wonderful service.
Stayed 1 night in Jun 2025

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