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Crowne Plaza Minneapolis West by IHG

3.5 star property

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Photo gallery for Crowne Plaza Minneapolis West by IHG

Welcome to our hotel, featuring a striking glass facade and lush greenery.
Formal gatherings and events take place in this elegant space with high ceilings, exposed brick walls, and pendant lighting.
Experience the hotel's inviting lobby with a high ceiling, exposed brick walls, and comfortable seating areas.
Welcome to our lobby, featuring a spacious seating area with a reception desk and staircase.
Relax by the pool surrounded by comfortable lounge chairs and a shaded area.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Spa
  • Room service
  • Pet-friendly

Explore the area

Map
3131 Campus Drive, Plymouth, MN, 55441
  • Sky Zone Indoor Trampoline Park
    ‪2 min drive‬
  • Ridgedale Center
    ‪6 min drive‬
  • Target Field
    ‪15 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪34 min drive‬

Room options

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | 1 bedroom, premium bedding, desk, laptop workspace

Presidential Suite, 1 King Bed

  • 158 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, desk, laptop workspace

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, desk, laptop workspace

Premium Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

1 bedroom, premium bedding, desk, laptop workspace

Premium Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 2 Double Beds

7.6 out of 10
Good
(4 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(13 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

1 bedroom, premium bedding, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Minneapolis West by IHG

Suburban hotel with full-service spa and health club
This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a health club, outdoor tennis courts and a sauna are on-site.
Crowne Plaza Minneapolis West by IHG offers 243 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

This Plymouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa at Plymouth Creek has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Minneapolis West by IHG. During your stay, you're just a quick walk from Abbott Northwestern - WestHealth. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine and garden views while dining at Creekside Cafe and Lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with deep-tissue massages, body wraps or facials at Spa at Plymouth Creek
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes 2 outdoor tennis courts, a gym and a sauna
  • 8 minutes on foot from Abbott Northwestern - WestHealth and a 2-minute drive from Sky Zone Indoor Trampoline Park
  • Pets welcome for a fee (restrictions apply)
Crowne Plaza Minneapolis West by IHG offers its guests a full-service spa, outdoor tennis courts, and an indoor pool. There's a restaurant on site. A free manager's reception is offered on selected days. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 35 meeting rooms are available. Event space at this hotel measures 38193 square feet (3548 square metres) and includes conference space. A health club, a hot tub, and a sauna are also featured at the business-friendly Crowne Plaza Minneapolis West by IHG. Free self parking is available.

This 3.5-star Plymouth hotel is smoke free.

The hotel hosts a free manager's reception on selected days.
Creekside Cafe and Lounge – Overlooking the garden, this restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10 AM on weekdays and 7 AM to 11 AM on weekends; USD 12 to 19 for adults and USD 9 to 11 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Restaurants on site

  • Creekside Cafe and Lounge

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Volleyball
  • Yoga classes

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 35 meeting rooms
  • 38,193 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1983
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: 7.5 per cent of room rate
The resort fee includes:
  • Business centre/computer access
  • Fitness centre access
  • Health club access
  • Housekeeping
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 19 for adults and USD 9 to 11 for children
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Minneapolis
Crowne Plaza Minneapolis West
Crowne Plaza Minneapolis West Hotel
Crowne Plaza Minneapolis West Hotel Plymouth
Crowne Plaza Minneapolis West Plymouth
Crowne Plaza West Minneapolis
Minneapolis Crowne Plaza West
Minneapolis West

Crowne Plaza Minneapolis West by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 480 out of 1000 reviews
Rating 8 - Good. 300 out of 1000 reviews
Rating 6 - Okay. 106 out of 1000 reviews
Rating 4 - Poor. 63 out of 1000 reviews
Rating 2 - Terrible. 51 out of 1000 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kirby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm good with my stay
Stayed 2 nights in Apr 2025

8/10 Good

Nicole

Stayed 1 night in Mar 2025

6/10 Okay

Kalicharan

Disliked: Amenities
Kids running around. Parking lot far from entrance. Not be going there again
Stayed 2 nights in Apr 2025

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The parking is terrible and no valley offered so by the time you walk through the distant parking lot then through the hotel plan on walking a couple blocks. Make sure you leave your luggage at the door
Stayed 1 night in Mar 2025

10/10 Excellent

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

8/10 Good

Tammi L

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent customer service

Customer service was excellent.
Stayed 1 night in Feb 2025

6/10 Okay

Steven

Travelled with group
Stayed 1 night in Jan 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Most interesting and visually amazing hotel I've ever stayed at.
Stayed 1 night in Oct 2024

10/10 Excellent

Nina

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their pool is wonderful

8/10 Good

Cody

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Thomas

Stayed 1 night in Dec 2024

10/10 Excellent

Laurie

Stayed 1 night in Dec 2024

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quiet

Relaxing
Stayed 5 nights in Dec 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to alot of spots to do things
Stayed 3 nights in Nov 2024

8/10 Good

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

2/10 Terrible

Donna

Business traveller
Disliked: Cleanliness, amenities
Old and not clean
Stayed 1 night in Oct 2024

8/10 Good

WENDELL, Lenexa

Liked: Cleanliness, staff & service, property conditions & facilities
Under cover parking
Stayed 3 nights in Nov 2024

2/10 Terrible

Elizabeth l

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2024

8/10 Good

Heather

Travelled with group
Liked: Staff & service
Disliked: Amenities
I think the property needs a tremendous upgrade. I'd pay more for better quality. Also, there are limited dining options, which I hate. However, the staff is wonderful. Loved the ladies at the bar who were exhibited excellent service.
Stayed 2 nights in Nov 2024

6/10 Okay

Anne

Travelled with family
Liked: Cleanliness, staff & service
Check in took more time than it should have. Our shower/tub faucet could not be completely shut off so there was water dripping during our entire stay. On both mornings, there was no hot water at 8:15 in the morning. The staff in the dining areas and bar were fantastic and the food was pretty good for a hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Stayed 1 night in Nov 2024

8/10 Good

Andrew

Travelled with partner
Liked: Staff & service
Enjoyable staycation for wife and I. I liked the property, the feel, the style, but the last update was clearly in the mid-80s. And the pool area needs to have the gigantic sheets of rotten paint pulled off and repainted - ugh.
Stayed 2 nights in Aug 2024

6/10 Okay

Brian

Business traveller
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Staff at front desk gives no info of where things are when you check in such as ice machine, breakfast and parking entrance to hotel. I walked up to the desk and they sat in the office looking at me instead of coming to the desk to help me like they hoped I would just go away not friendly or helpful at all
Stayed 3 nights in Oct 2024