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Dreams Rose Hall Resort & Spa - All Inclusive

4.5 star property

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Photo gallery for Dreams Rose Hall Resort & Spa - All Inclusive

Aerial view
Suite, Oceanfront (Prime Minister) | Balcony view
Children’s play area – outdoor
View from room
6 restaurants, breakfast, lunch, dinner served; Italian cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Rose Hall, Montego Bay, Saint James, 33126
  • Rose Hall Great House
    ‪13 min walk‬
  • Montego Bay Convention Centre
    ‪15 min walk‬
  • Half Moon Golf Course
    ‪4 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking, Ocean View

View from room

Room, 1 King Bed, Non Smoking, Ocean View

7.8 out of 10
Good
(37 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Partial Ocean View

View from room

Room, 1 King Bed, Non Smoking, Partial Ocean View

8.4 out of 10
Very good
(26 reviews)
  • 34 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View, Oceanfront

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed, Ocean View, Oceanfront

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed, Non Smoking, Mountain View

7.4 out of 10
Good
(21 reviews)
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Oceanfront (Prime Minister)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed, Oceanfront (Prime Minister)

  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Non Smoking, Ocean View

8.2 out of 10
Very good
(53 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Oceanfront (Royal)

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Suite, 1 King Bed, Oceanfront (Royal)

  • Ocean view
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

8.0 out of 10
Very good
(45 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Resort View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed, Resort View

10.0 out of 10
Exceptional
(1 review)
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

View from room

Room, 2 Queen Beds, Non Smoking, Ocean View

7.6 out of 10
Good
(32 reviews)
  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Mountain View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Non Smoking, Mountain View

7.8 out of 10
Good
(60 reviews)
  • 34 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Resort View

Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Resort View

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Oceanfront (Ocean Front Walk out)

Room, 2 Queen Beds, Non Smoking, Oceanfront (Ocean Front Walk out) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 2 Queen Beds, Non Smoking, Oceanfront (Ocean Front Walk out)

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (Ocean Front Walk out)

Room, 1 King Bed (Ocean Front Walk out) | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Room, 1 King Bed (Ocean Front Walk out)

  • 34 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

Dreams Rose Hall Resort & Spa - All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Dreams Rose Hall Resort & Spa - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 6 restaurants.
Dreams Rose Hall Resort & Spa - All Inclusive offers 495 accommodations with free minibar items and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. 48-inch LCD televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Montego Bay resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

A private beach, 4 outdoor tennis courts and a complimentary water park with a lazy river and waterslides are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Radiant Spa has 9 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 15 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dreams Rose Hall Resort & Spa - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Jamaica Beaches. You'll find features such as free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include 6 restaurants, a coffee shop, a swim-up bar and a poolside bar
  • Splash around at the free water park with a lazy river or swim in the 2 outdoor pools
  • Treat yourself to body wraps, Swedish massages or aromatherapy at Radiant Spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, 4 outdoor tennis courts and a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the beach
  • Steps from Jamaica Beaches and 14 minutes on foot from Montego Bay Convention Centre
  • Airport shuttle service available for a fee
Some rates at Dreams Rose Hall Resort & Spa - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Dreams Rose Hall Resort & Spa - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a complimentary children's club and a children's pool. Self parking is free. A complete renovation of Dreams Rose Hall Resort & Spa - All Inclusive was completed in June 2021.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

Fresh – This buffet restaurant serves breakfast, lunch and dinner.
Moonstone – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Rum Factory – This restaurant specialises in Caribbean cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Seaside Bar and Grille – This restaurant specialises in seafood and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Mangoes – This restaurant specialises in American cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at Dreams Rose Hall Resort & Spa - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Snorkelling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Pilates
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Fresh
  • Mangoes
  • Moonstone
  • Rum Factory
  • Seaside Bar and Grille

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 24-hour gym
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Farming classes
  • Fitness classes
  • Foosball table
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Golf
  • Karaoke
  • Kayaking
  • Lazy river
  • Nightclub
  • Parasailing
  • Pilates classes
  • Playground
  • Pro golf shop
  • Sailing
  • Shopping
  • Snorkelling
  • Table tennis
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • In-room refrigerator
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (14,647 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1974
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Renovated entire property - June 2021
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Memory foam mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 48-inch LCD TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Children 5 and younger are included when sharing a bed with parents and using existing bedding; the number of children who are included is based on room occupancy limits. Additional fees of USD 75 per child, per night apply to children 6-14 years old and are collected at the property.
Guests must indicate the correct ages of all included children at the time of booking. Fees may apply if the ages of guests checking in vary from the ages indicated at booking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children aged 2 years old and younger stay free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 20 per person (return)
  • Airport shuttle fee per child: USD 10 (return), (from 6 to 14 years old)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Dreams Rose Hall Resort & Spa - All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort All Inclusive
Rose Hall All Inclusive
Hilton Resort All Inclusive
Hilton Rose Hall
Hilton Rose Hall Resort All Inclusive Montego Bay
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Hilton Rose Hall Montego Bay
Hilton Rose Hall
Hotel Hilton Rose Hall Resort and Spa Montego Bay
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Hotel Hilton Rose Hall Resort and Spa
Hilton Rose Hall Resort and Spa Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort
Hilton Rose Hall Montego Bay
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Hilton Rose Hall Resort All Inclusive
Hilton Rose Hall All Inclusive Montego Bay
Hilton Rose Hall All Inclusive
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Hilton Rose Hall Resort All Inclusive
Hotel Hilton Rose Hall Resort and Spa – All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
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Hilton Rose Hall Resort Spa
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Hilton Rose Hall All Inclusive
Hilton Rose Hall Resort and Spa – All Inclusive Montego Bay
Hilton Rose Hall Resort Spa All Inclusive
Hilton Rose Hall Resort Spa
Hilton Rose Hall Resort Spa – All Inclusive
Hilton Rose Hall All Inclusive

Dreams Rose Hall Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1088 out of 1972 reviews
Rating 8 - Good. 471 out of 1972 reviews
Rating 6 - Okay. 242 out of 1972 reviews
Rating 4 - Poor. 89 out of 1972 reviews
Rating 2 - Terrible. 82 out of 1972 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

LATANIAH

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Dereni

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was such a waste of money. The property was nasty, and the food was horrible. The room had stains on the door wall, restroom. I wish I had listened to some of the reviews. I will never stay here or recommend this place to anyone. I really just don’t have anything nice to say about this place. On the last day our transportation we booked through here, never showed up to take us to the airport. We almost missed our flight.
Stayed 4 nights in Apr 2025

10/10 Excellent

Makanyara

Liked: Cleanliness
Stayed 3 nights in Apr 2025

4/10 Poor

Esther

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Not as advertised. Limited dining and staff fighting with guest for food in the dining room was very shocking to me
Stayed 5 nights in Apr 2025

10/10 Excellent

Ronald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort! My daughter really enjoyed all the activities offered and the vacation vibes it gave! Will definitely come back.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joshua

Stayed 2 nights in Mar 2025

8/10 Good

Peta-Gaye

Stayed 3 nights in Apr 2025

10/10 Excellent

Julius

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm so happy I booked this resort, and I'll definitely stay again. Room was clean, many many food options, multiple pools. The resort is big, I managed 12000 steps in one day there. Things I didn't like: Check in process was quick, but the person ahead of me in line took more than 15 minutes. Getting a spot by any of the pools is almost impossible unless you get up early and place a towel. Not ideal.
Stayed 3 nights in Apr 2025

8/10 Good

Angella Doreen Myrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Food is very good. I would recommend this hotel to my friends,
Stayed 6 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Christal M

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful and staff was so friendly.
Stayed 4 nights in Mar 2025

10/10 Excellent

Nikesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at the Hilton!
Stayed 2 nights in Apr 2025

10/10 Excellent

Tereza

Travelled with partner
Liked: Staff & service, property conditions & facilities
Very nice place with friendly stuff and great food.
Stayed 6 nights in Apr 2025

4/10 Poor

Najette, Durham

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

antonette, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Na
Stayed 3 nights in Apr 2025

6/10 Okay

Courtney Marie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed at a different resort in Montego Bay 2 years ago with AMAZING food, so we were really looking forward to having really good food again, but that was not the case. There are really only 2 restaurants… and they open at 6:00, but if you are not in line by 5 pm you will not get in. If you get there @ 6 you will have a 2 hour or more wait. The Rum Room, 2 of the 5 of us ate anything… it was terrible. The Seaside Grill is pretty good if you are a person who likes to eat pasta. The buffet is hit or miss. Sometimes the food at dinner was good and then sometimes it was WAAAAY out there type of food. It’s a buffet it should have something for everyone, but not this one. Good luck even getting ranch dressing for your salad. The buffet at breakfast isn’t bad. I only went to the buffet for lunch one time, walked around to see what they had, and walked right back out. The coffee shop has wonderful coffee. Mangoes has good food for lunch. It would be nice if they had more options though. Room service is a joke. you have a pay a delivery fee if you want anything off of it. By the menu, it seems that lot of their food is the better than everywhere else. The pool with the slide is the one with the swim up & lazy river. They play music so loud you can’t even have a conversation with anyone. that pool is in very poor condition. There aren’t enough tubes and there is none regulating it, so people are always fighting over them. RECOMMEND YOU BRING YOUR OWN. The concierge desk is a JOKE
Stayed 7 nights in Mar 2025

6/10 Okay

Travis

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the pool and lazy river. The food was average.
Stayed 5 nights in Mar 2025

4/10 Poor

Gurol

Travelled with family
This was our 3rd time in thie resort, 2023,2024,2025. This year we realized that the resort was understaffed, also food was limited although it is an all inclusive resort. As importantly the beach was horrible with extreme weed making it a challange to get in to the water. In the previous years they had an equipment amd staff who cleaned the beach and all seaweed in the am. This year we were not happy as a family of 4. Next year we are going back to Jamaica but to a different resort.
Stayed 3 nights in Apr 2025

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
just a wonderful place - very family friendly - always something to do - friendly and helpful staff -- bathroom in the hotel room had some issues and the hutch in the room had a door that was broken but nothing that we felt we needed to change rooms for -- it was a wonderful family place -
Stayed 7 nights in Mar 2025

8/10 Good

Danya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked most things about the property and my stay, except this place is constantly noisy, everywhere, all the time! It was hard to eat a nice dinner out or have a thoughtful coffee break with my husband. I know it’s a child and family friendly environment but the constant noise and music blasting (often from competing sound systems) just made it difficult to truly rest and relax which was why we were there. I recommend at least a lower volume on music for dining background sound so that families can actually have conversations over meals without shouting.
Stayed 3 nights in Mar 2025

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

4/10 Poor

Eiman

Liked: Cleanliness
Disliked: Staff & service

Not Worth the Hype or the Price

I recently stayed at the Hilton Rose Hall in Jamaica and, overall, the experience didn’t meet my expectations. While the food was surprisingly good, other aspects of the stay were disappointing. The check-in process was slow and lacked the welcoming atmosphere I had hoped for, and staff interactions felt impersonal. The beach wasn’t well maintained and had a lot of seaweed, which took away from the usual Caribbean charm. The coffee shop was also kept uncomfortably cold, which made it hard to relax and enjoy the space. Some of the resort amenities and items felt overpriced, and the wait times at on-site restaurants were consistently long. It was frustrating to wait that much during a vacation. The music volume during meals was also noticeably high, which made it difficult to enjoy a quiet dinner. We also ran into a reservation issue, having accidentally booked for one adult instead of two. While we reached out to the booking site right away, the process to correct it was unhelpful and resulted in additional charges. It was especially frustrating given that this was meant to be a special occasion for us. In the future, we’ll likely book directly with hotels to avoid issues like this.
Stayed 5 nights in Mar 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation

Had an amazing time. Could not have been nicer. Beautiful property, food was fantastic, great entertainment, and entire staff was super friendly and helpful. Lots of activities and things to do.
Stayed 1 night in Mar 2025

10/10 Excellent

Aravinthan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025