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Eix Lagotel Holiday Resort

4.0 star property

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3 outdoor pools, pool loungers
Apartment, 1 Bedroom, Balcony | 1 bedroom, desk, free WiFi, bed sheets
Apartment, 1 Bedroom, Balcony | 1 bedroom, desk, free WiFi, bed sheets
Boating
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • All-inclusive
  • Gym
  • Housekeeping

Explore the area

View in a map
Carrer del Circuit del Llac, s/n, Playa de Muro, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪16 min walk‬
  • Place, Alcúdia Beach
    ‪4 min drive‬
  • Place, Alcúdia Port
    ‪7 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪45 min drive‬

Room options

View all photos for Single Room, Balcony

Single Room, Balcony | 1 bedroom, desk, free WiFi, bed sheets

Single Room, Balcony

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | 1 bedroom, desk, free WiFi, bed sheets

Standard Double Room, Balcony

8.6 out of 10
Excellent
(4 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Balcony

Apartment, 1 Bedroom, Balcony | 1 bedroom, desk, free WiFi, bed sheets

Apartment, 1 Bedroom, Balcony

8.0 out of 10
Very good
(1 review)
  • 46 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Family Room, Balcony

Family Room, Balcony | 1 bedroom, desk, free WiFi, bed sheets

Family Room, Balcony

  • 36 sq m
  • Sleeps 5
  • 2 Single Beds

View all photos for Apartment, 2 Bedrooms, Balcony

1 bedroom, desk, free WiFi, bed sheets

Apartment, 2 Bedrooms, Balcony

  • 53 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds

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About this property

Eix Lagotel Holiday Resort

Lakefront hotel with 3 outdoor pools and free local area shuttle
3 outdoor pools, a restaurant and 2 poolside bars are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free area shuttle and a free beach shuttle. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site.
Eix Lagotel Holiday Resort offers 251 accommodations with a hairdryer and free toiletries. Rooms open to furnished balconies. 30-inch flat-screen televisions come with satellite channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at Eix Lagotel Holiday Resort. During your stay, you'll be within walking distance of Playa de Muro. You'll find features such as free WiFi in public areas, free self-parking and a free area shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, 2 poolside bars and a bar/lounge
  • Take a swim in the 3 outdoor pools
  • Services include a children's club, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and a playground
  • 5 minutes by car from Playa de Muro and 8 minutes from Alcúdia Port
  • Free beach and local-area shuttle service
Some rates at Eix Lagotel Holiday Resort are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Eix Lagotel Holiday Resort offers its guests 3 outdoor swimming pools, a sauna, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 538 square feet (50 square metres) and includes conference space. A terrace, an arcade/games room, and multilingual staff are also featured at the family-friendly Eix Lagotel Holiday Resort. Free self parking is available.

This 4-star Muro hotel is smoke free.

Eix Lagotel Holiday Resort has a restaurant on site.

All-inclusive details

All-inclusive room rates at Eix Lagotel Holiday Resort are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet meals, snacks and select beverages included

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free area shuttle
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Gym
  • Playground
  • Sauna

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's club (surcharge)
  • Children's pool
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 538 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Pool loungers
  • Terrace

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room roll-in shower
  • Lift
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between 5 November and 9 April.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • In-room safe fee: EUR 13 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Lagotel Club
Hotel Lagotel Club Muro
Lagotel
Lagotel Club
Lagotel Club Hotel
Lagotel Club Muro
Lagotel Hotel
Eix Lagotel Aparthotel Muro
Eix Lagotel Aparthotel
Eix Lagotel Muro
Eix Lagotel
Lagotel Hotel Playa De Muro
Lagotel Alcudia
Lagotel Majorca
Eix Lagotel Playa De Muro, Majorca
Eix Lagotel Hotel Muro
Eix Lagotel Hotel
Eix Lagotel
Eix Lagotel Holiday Muro
Eix Lagotel Holiday Resort Muro
Eix Lagotel Holiday Resort Hotel
Eix Lagotel Holiday Resort Hotel Muro

Eix Lagotel Holiday Resort Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 137 out of 457 reviews
Rating 8 - Good. 200 out of 457 reviews
Rating 6 - Okay. 86 out of 457 reviews
Rating 4 - Poor. 21 out of 457 reviews
Rating 2 - Terrible. 13 out of 457 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Emmanouil

Travelled with family
Disliked: Cleanliness, staff & service, room comfort

avoid unless you are for the all inclusive chaos

Our experience at EIX Lagotel was honestly quite disappointing. While the location and pools were decent, the negatives quickly overshadowed the stay. Breakfast was chaotic — extremely loud, overcrowded, and the doors to the outdoor seating were kept closed despite the packed dining hall. I asked for a white-only omelette, and the cook just poured some premixed liquid from a large plastic container into the pan. It clearly wasn’t just egg whites — honestly, it felt more like silk or custard than egg. Very off-putting. Pillows were thin and uncomfortable, with strange pillowcases that had two open sides. We had to ask for extra just to sleep properly. The in-room safebox was unusable — no instructions, no key, and I assume it required a deposit, but no one explained. Soundproofing was terrible. One night we couldn't sleep until 2 AM because our neighbors were having a loud party. The kids club had very limited hours and was completely closed on Sunday without warning. Tennis courts and lake boats shown in the promotional photos simply don’t exist. We also found cockroaches — a few on the balcony and one inside the room. Reception staff were rude and unhelpful. On top of that, they required a €5 deposit every time our kids wanted to play ping pong, and a €40 deposit just to borrow beach towels. For a supposed 4-star family resort, this all felt excessive and unfriendly. We won’t be coming back. Too many issues
Stayed 4 nights in Jul 2025

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

2/10 Terrible

Donald

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reception staff awful.

Asked for a high floor with lots of light as i suffer from claustrophobia, got the tinyest room like colditz , never slept for 3 days reception said there were no other rooms proved to them that there were other rooms online with various websites including there own , they just laughed and shrugged their shoulder's as if to say tough luck . I was prepared to pay extra but they just turned me away . Stay away from this diabolical Hotel.
Stayed 3 nights in Jul 2025

8/10 Good

Chloe

Stayed 4 nights in Jun 2025

8/10 Good

Kyle

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Good, clean hotel for the price. Beware mosquitos.

For the price, this hotel probably exceeded my expectations. It was very clean, tidy, back to the basics, no frills accomodation. The staff were really helpful and friendly. Onsite supermarket was well stocked and well priced. The adults only pool/bar was amazing. The evening entertainment was a bit naff. The breakfast buffet had lots of choice. Good location. Easy to walk to beach etc. the biggest drawback was due to the proximity to that lake, there were mosquitos everywhere.
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time. Clean, friendly and helpfull staff.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sonia

Stayed 4 nights in May 2025

10/10 Excellent

Sadanand

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Closer to beach and 5 mins from downtown.
Stayed 2 nights in May 2025

8/10 Good

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food excellent with great pools. Travelled in April, so hotel a little quiet, suspect a lot livelier during the Summer. Although a little out of the way, the hotel's frequent free bus to the beach an absolute boon. Disappointed with the view from the room on Poolside side of the hotel - new sports complex spoiling the view a little. Overall a very good hotel.
Stayed 4 nights in Apr 2025

10/10 Excellent

Paula

Stayed 4 nights in Sep 2024

10/10 Excellent

keyvan jodeiri

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really good, the room was clean and the staff were helpful. The only shortcoming finding parking area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gareth

Stayed 3 nights in Jun 2024

6/10 Okay

Tharuka

Disliked: Staff & service
Stayed 4 nights in Apr 2024

6/10 Okay

Lynsey

Stayed 5 nights in Apr 2024

10/10 Excellent

Eva Bernadett Galambosne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was ok, breakfest good, room excellent, rezeption absolutely friendly.
Stayed 3 nights in Apr 2024

6/10 Okay

Gemma

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our family long weekend

Enjoy our family long weekend stay. Like there was an adults pool as we had no children with us. Only comment would be bar snacks there as we had to go over to other pool. Didn’t have to be much just something light? But everything else was great. Thanks for helping us make treasured memories!!
Stayed 3 nights in Oct 2023

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing special. Fine enough for a mixed group. Loud entertainment until 11- 12 o’clock each night. Lacking chocolate at the buffet
Stayed 6 nights in Oct 2023

8/10 Good

Seng

Travelled with group
Liked: Staff & service

Overall better than average for 3rd stay

My 3rd stay at this hotel for our annual cycling holiday. Pros - for cycling, great variety of food for half board, self service laundry, being able to bring bikes to the room. Cons - mosquitoes and poor Wi-Fi. On this trip only, the mattress in my room does need to be changed. Some of my group complained the level of cleanliness in the bathroom was below par. Service levels in the restaurant and reception were always were always friendly and warm
Stayed 6 nights in Oct 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Provided all I expected for a base for a short visit. Staff very welcoming and helpful
Stayed 2 nights in Sep 2023

10/10 Excellent

Finn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2023

10/10 Excellent

Paulina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food could be better (better quality)
Stayed 3 nights in Sep 2022

8/10 Good

Caroline

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Aug 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2022