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Grupotel Los Príncipes & Spa

4.0 star property

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Photo gallery for Grupotel Los Príncipes & Spa

Aerial view
View from room
Plasma TV
Sauna, hot tub, Turkish bath/hammam, body treatments, hydrotherapy
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Carrer Galio, 31, Muro, Mallorca, 7458
  • Place, Playa de Muro
    ‪2 min walk‬
  • Place, Platja dels Francesos
    ‪3 min walk‬
  • Place, Alcúdia Beach
    ‪19 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪42 min drive‬

Room options

View all photos for Double Room, Balcony, Sea View

Minibar, desk, free cots/infant beds, free WiFi

Double Room, Balcony, Sea View

9.8 out of 10
Exceptional
(8 reviews)
  • Sea view
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room Single Use, Balcony

Double Room Single Use, Balcony | Minibar, desk, free cots/infant beds, free WiFi

Double Room Single Use, Balcony

8.0 out of 10
Very good
(1 review)
  • Partial sea view
  • 27 sq m
  • Sleeps 1
  • 2 Single Beds

View all photos for Double Room, Balcony (2 adults + 1 child)

Minibar, desk, free cots/infant beds, free WiFi

Double Room, Balcony (2 adults + 1 child)

8.0 out of 10
Very good
(3 reviews)
  • Partial sea view
  • 27 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Double Room, Balcony

Minibar, desk, free cots/infant beds, free WiFi

Double Room, Balcony

8.6 out of 10
Excellent
(10 reviews)
  • Resort view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults)

Minibar, desk, free cots/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults)

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 1 child)

Minibar, desk, free cots/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 1 child)

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 2 child)

Minibar, desk, free cots/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Partial Ocean View (2 adults + 2 child)

  • Sea view
  • 38 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Double Room Single Use, Balcony, Sea View

Minibar, desk, free cots/infant beds, free WiFi

Double Room Single Use, Balcony, Sea View

  • Sea view
  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room, Balcony

Single Room, Balcony | Minibar, desk, free cots/infant beds, free WiFi

Single Room, Balcony

8.8 out of 10
Excellent
(3 reviews)
  • Resort view
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Deluxe Room, Balcony (With Living Room)

Minibar, desk, free cots/infant beds, free WiFi

Deluxe Room, Balcony (With Living Room)

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Deluxe Room, Balcony (With Living Room 2+1)

Minibar, desk, free cots/infant beds, free WiFi

Deluxe Room, Balcony (With Living Room 2+1)

  • 38 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Garden View (2 adults)

Minibar, desk, free cots/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Garden View (2 adults)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 2 Single Sofa Beds

View all photos for Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 1 child)

Minibar, desk, free cots/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 1 child)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 2 children)

Minibar, desk, free cots/infant beds, free WiFi

Apartment, 1 Bedroom, Balcony, Garden View (2 adults + 2 children)

  • Garden view
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds

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About this property

Grupotel Los Príncipes & Spa

Spend the day relaxing on the beach or pampering yourself at Grupotel Los Príncipes & Spa's full-service spa.
Grupotel Los Príncipes & Spa offers 221 accommodations with minibars and a hairdryer. Rooms open to balconies or patios. Plasma televisions are featured in guestrooms. Bathrooms include a shower.

This Muro hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and hydrotherapy.
Our customers tell us that they can't get enough of the helpful staff at Grupotel Los Príncipes & Spa. During your stay, you're just a quick walk from Playa de Muro. Enjoy features like free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, facials or hydrotherapy at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Playa de Muro and 6 minutes by car from Alcúdia Port
Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grupotel Los Príncipes & Spa such as a complimentary children's club and an outdoor pool.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This beach hotel also offers a children's pool, a steam room and a fitness centre. Self parking is free.

This 4-star Muro hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – This buffet restaurant serves breakfast, lunch and dinner.
Bistro – This beachfront bistro serves brunch, lunch and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 20 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 15 for adults and EUR 7 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro

Things to do

  • Bicycle cleaning area
  • Bicycle rentals
  • Bicycle repair station
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Indoor pool
  • Mini golf
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room
  • Volleyball

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 7 for children
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Property Registration Number H-PM-2077
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Grupotel Los Principes Hotel Playa De Muro
Grupotel Los Principes Playa De Muro, Majorca
Grupotel Los Principes & Muro
Grupotel Los Príncipes & Spa Muro
Grupotel Los Príncipes & Spa Hotel
Grupotel Los Príncipes & Spa Hotel Muro
Grupotel Los Príncipes Hotel Muro
Grupotel Los Príncipes Hotel
Grupotel Los Príncipes Muro
Grupotel Los Príncipes

Grupotel Los Príncipes & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 266 reviews
Rating 8 - Good. 109 out of 266 reviews
Rating 6 - Okay. 22 out of 266 reviews
Rating 4 - Poor. 9 out of 266 reviews
Rating 2 - Terrible. 6 out of 266 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

4/10 Poor

Michael, Toronto

Liked: Staff & service
Stayed 5 nights in Oct 2025

8/10 Good

Jo-Anne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that lets this hotel down is the dinner on an evening - vegetarians are left with salad or stodgy veg, no distinguishing main available and taste is very much towards German guests and each night was very much the same. We did have a problem with leaking air conditioning and was told at reception it was condensation I refused to accept this as normality as it had a safety issue when entering the room and pools of water on tiles made it dangerous underfoot, after 4 attempts over 30 hrs from maintenance it got resolved we did receive a credit back to the room when I asked due to the fault and the inability to sleep because of the dripping. The other room booked was fine with no issues and located next door. The proximity to the bus to Palma, beach access on the doorstep and a few places to have a drink is excellent One improvement the hotel could make is the step that leads to the beach the ones inside the hotel perimeters slope forward and have nothing to hold onto making it difficult for elderly guests or anyone with mobility problems Overall I would stay here again but only on B&B so there is a change up in food options.
Stayed 7 nights in Sep 2025

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming on Arrival Room was immaculate, very clean only problem was we’re room was situated at back of hotel was fine but when staying again would ask for pool view but beautiful hotel ideal on beach
Stayed 7 nights in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
“Amazing hotel! Just a short walk to the beach, with clean pools and friendly staff. I’ll definitely be back again!”
Stayed 2 nights in Sep 2025

8/10 Good

REIKA

Liked: Cleanliness, staff & service, property conditions & facilities
good.
Stayed 4 nights in Aug 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with best position on the best beach in Mallorca. Fourth visit and will definitely return. Last visited in 2022, would say that hotel is better in almost every area. Dining room is cooler, aircon in rooms better, food better, and staff at reception, restaurant and cleaning couldn’t have been more helpful. New sunbeds on the perfect lawn with pine trees in front of the hotel that leads down about 3 steps to the wonderful Playa de Muro beach. Booked bed and breakfast but paid the €20 each for the evening meal on five occasions which was great value. The freshly cooked fish was particularly good and there is an excellent steakhouse just across the road which we visited a couple of times. If I was to make one recommendation for improvement (and this is probably more personal coming from Northern Ireland) it would be that the buffet could include more vegetable and potato options that weren’t cooked or served in oil. I think oil is just normal with most hotels in Mallorca - but the first time I came to Hotel Los Principes every night there was available boiled and peeled parsley potatoes which made it like a home from home. Nevertheless the homemade chips were perfect and the vegetables were plentiful and delicious along with a vast range of salads. I am certain that if I had mentioned the parsley potatoes the hotel would have provided these - but not being a half board guest I felt mentioning would have been inappropriate. I cannot recommend this hotel enough.
Stayed 6 nights in Jul 2025

10/10 Excellent

Ruth

Stayed 2 nights in Jul 2025

8/10 Good

Daniele

Stayed 7 nights in Jul 2025

8/10 Good

Vladimira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family holidays . The hotel has a good location. I liked especially inter pool, big enough with water spoiuts and many mini jets in water. Super food for breakfats and the dinner.
Stayed 7 nights in Jul 2025

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Ramin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Holly

Stayed 11 nights in May 2025

10/10 Excellent

Anthony, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although dated, the property is quiet and incredibly well maintained. The common areas are comfortable annd clean. Access to a great beach is just outside the gate. The staff are very friendly and able to communicate in multiple languages. The dining options are plentiful and better quality than equivalent properties in its class. The property also has a great location that makes it very easy to navigate using public transportation (all while being able to catch a seat). My partner and I would both do again and recommend.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

ali

Travelled with partner
Liked: Cleanliness, staff & service
It was a good hotel overall
Stayed 3 nights in Mar 2025

10/10 Excellent

Nick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location ,superb food ,friendly staff
Stayed 5 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Our second time staying at this hotel. It is truly remarkable! The staff are beyond doubt amazing! The rooms are spotless and modern. Evening entertainment is of a high standard and there is a Heurzeler cycle rental shop next to the hotel.
Stayed 6 nights in Sep 2024

2/10 Terrible

Rasa

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

YURY

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible! Very rude front desk staff especially female staffers who visibly enjoyed upsetting guests. Hotel manager is very arrogant and rude man as well and should not be in supervisory position. We reserved room with living room, sea view and requested high floor. When we arrived we were given accommodation outside of main building with very steep stairs without rails which is not safe for anybody. My wife has difficulty climbing stairs due to balance issues and needs to use elevator. When we made a reservation it was not clear that accommodation we reserved will be outside of main building. After very prolong exchange with front desk staff we finally got room on the 2nd floor of the main building facing parking lot. We paid a lot of money for a sea view, so next day we inquired if we can get sea view room. The front desk female staffer told us that we are “lucky” that we got parking lot view room and this is the best they can do for us. No apogees or discount offered instead they told us that we can go to different hotel if we are not happy. Additionally, hotel is very dated, there is a terrible smell in the lobby, the breakfast was awful. There is no parking that belongs to the hotel just a street parking. The A/C in the room was not working well, beds were hard and uncomfortable. The door between bedroom and living room was difficult to open. We absolutely agree with other reviews. This is not 4* star hotel and not 4* service. Not even 1*. Very bad experience!
Stayed 5 nights in Sep 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a little gem of a hotel set in the most amazing area in Playa de Muro. Everything about this place is easy. Right on the amazing beach with everything you need in a short walk. We stayed in an apartment which had everything we needed for self catering which we loved. Would highly recommend for families looking for a chilled holiday with no rules
Stayed 8 nights in Aug 2024

8/10 Good

piotr

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Overall a nice and well placed hotel. The balcony was really nice as was the shower and bed. The buffet breakfast and dinner was really good with a nice choice of options. The dessert cakes weren't that great but the choice of fruit and ice cream made up for it. It does lack even basic room services as we couldn't even get drinks to our room. The air conditioning was lacking as well.
Stayed 7 nights in Aug 2024

10/10 Excellent

Jane, Swindon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and area. Staff upon checkin was so nice! Perfect location. We had breakfast and dinner option.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in May 2024

4/10 Poor

Nina

Very run down…. Needs renovations
Stayed 3 nights in May 2024

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