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Hotel Trusty Nagoya Shirakawa

3.5 star property

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Photo gallery for Hotel Trusty Nagoya Shirakawa

Reception area features a geometric patterned wall, recessed lighting, and sleek side tables.
Elevators offer convenient access to floors, with digital displays and a central platform.
Stylish corridors lead to individual rooms with a focus on simplicity and ease of navigation.
Relax in a spacious room with a large bed, sofa, and desk, featuring a large window and comfortable seating area.
Welcome to Via Shikawa, where a modern entrance sets the tone for your stay.

Popular amenities

  • Parking available
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Air conditioning

Explore the area

Map
2-7-13 Sakae, Naka-ku, Nagoya, Aichi-ken, 460-0008
  • Osu Shopping District
    ‪8 min walk‬
  • Oasis 21
    ‪11 min walk‬
  • Nagoya Castle
    ‪3 min drive‬
  • Nagoya (NGO-Chubu Centrair Intl.)
    ‪33 min drive‬

Room options

View all photos for Deluxe Double Room, Smoking with Breakfast Box

1 bedroom, down duvets, desk, blackout curtains

Deluxe Double Room, Smoking with Breakfast Box

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for [ECO friendly] Standard Double Room, Smoking

1 bedroom, down duvets, desk, blackout curtains

[ECO friendly] Standard Double Room, Smoking

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for [ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

1 bedroom, down duvets, desk, blackout curtains

[ECO friendly] Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for [ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

1 bedroom, down duvets, desk, blackout curtains

[ECO friendly] Standard Double Room, Non Smoking (Meal for children will be charged at check in)

  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for [ECO friendly] Standard Twin Room, Smoking

1 bedroom, down duvets, desk, blackout curtains

[ECO friendly] Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, Smoking with Breakfast Box

1 bedroom, down duvets, desk, blackout curtains

Standard Single Room, Smoking with Breakfast Box

  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, Smoking

1 bedroom, down duvets, desk, blackout curtains

Standard Twin Room, Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

1 bedroom, down duvets, desk, blackout curtains

Deluxe Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Non Smoking (Meal for children will be charged at check in)

1 bedroom, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking (Meal for children will be charged at check in)

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Double Room, Smoking

1 bedroom, down duvets, desk, blackout curtains

Standard Double Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

1 bedroom, down duvets, desk, blackout curtains

Standard Twin Room, Non Smoking (Meal for children will be charged at check in)

9.2 out of 10
Wonderful
(7 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

1 bedroom, down duvets, desk, blackout curtains

Deluxe Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

1 bedroom, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(2 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Single Room, Smoking

1 bedroom, down duvets, desk, blackout curtains

Standard Single Room, Smoking

8.0 out of 10
Very good
(1 review)
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Double Room, Smoking with Breakfast Box

1 bedroom, down duvets, desk, blackout curtains

Standard Double Room, Smoking with Breakfast Box

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

1 bedroom, down duvets, desk, blackout curtains

Standard Double Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Single Room, Non Smoking (Meal for children will be charged at check in)

1 bedroom, down duvets, desk, blackout curtains

Standard Single Room, Non Smoking (Meal for children will be charged at check in)

9.0 out of 10
Wonderful
(4 reviews)
  • 14 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Standard Twin Room, Smoking with Breakfast Box

1 bedroom, down duvets, desk, blackout curtains

Standard Twin Room, Smoking with Breakfast Box

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

1 bedroom, down duvets, desk, blackout curtains

Standard Twin Room, Non Smoking with Breakfast Box (Meal for children will be charged at check in)

  • 23 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room, Smoking with Breakfast Box

1 bedroom, down duvets, desk, blackout curtains

Deluxe Twin Room, Smoking with Breakfast Box

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Smoking

1 bedroom, down duvets, desk, blackout curtains

Deluxe Twin Room, Smoking

  • 30 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

1 bedroom, down duvets, desk, blackout curtains

Deluxe Twin Room, Non Smoking (Meal for children will be charged at check in)

  • 30 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

1 bedroom, down duvets, desk, blackout curtains

Deluxe Double Room, Non Smoking (Meal for children will be charged at check in)

9.6 out of 10
Exceptional
(8 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Smoking

1 bedroom, down duvets, desk, blackout curtains

Deluxe Double Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Trusty Nagoya Shirakawa

Hotel with a 24-hour front desk, a quick walk to Nagoya City Science Museum
This hotel features self parking, a microwave in a common area and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk and a hair salon.
Hotel Trusty Nagoya Shirakawa offers 105 air-conditioned accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Trusty Nagoya Shirakawa. During your stay, you're just a quick walk from Osu Shopping District. Features include free WiFi in public areas, plus dry cleaning service and self-parking (surcharge).
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute walk from Nagoya City Science Museum and 7 minutes on foot from Osu Shopping District
As a guest of Hotel Trusty Nagoya Shirakawa, you'll find a vending machine, laundry facilities, and dry cleaning/laundry services. Public spaces have free WiFi. Hotel Trusty Nagoya Shirakawa also features a hair salon, a front desk safe, and a lift. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Nagoya hotel.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,500 per night)

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • Lift

More

  • 1 building
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 9 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: JPY 1500 per night
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 9 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Trusty Shirakawa
Sun Hotel Via Shirakawa
Sun Nagoya Via Shirakawa
Sun Via Shirakawa
Trusty Nagoya Shirakawa
Trusty Shirakawa
Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel
Hotel Trusty Nagoya Shirakawa Nagoya
Hotel Trusty Nagoya Shirakawa Hotel Nagoya

Hotel Trusty Nagoya Shirakawa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 547 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 73 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Andre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Of all the hotels I stayed at in Japan, Hotel Trusty in Nagoya had an incredibly good value for the price I paid. It was one of the more affordable hotels from my itinerary, but the room itself was quite spacious (especially considering the sizes that many Japanese hotels are), the location was very central as it was only a couple stops away from Nagoya station itself, and I had an abundance of food options all around me.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gnana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great hospitality by the staff. It is walkable from the nearest station. Clean and neat hotel
Stayed 2 nights in Apr 2025

10/10 Excellent

Charie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facilities. We’ve tried 4 different hotels around the same price range in during our trip and this is the best one.
Stayed 1 night in Apr 2025

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

NAOKI

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

kha

Stayed 1 night in Mar 2025

10/10 Excellent

Freya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding value
Stayed 1 night in Feb 2025

10/10 Excellent

Elinor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

CHIUNGWEN

Stayed 3 nights in Jan 2025

10/10 Excellent

CHIUNGWEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

TING WEI

Stayed 3 nights in Dec 2024

10/10 Excellent

SADANOBU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Ako

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

만족한 숙박이었음

시설의 청결함과 직원의 친절도 등에서는 매우 만족스러웠습니다. 객실 또한 적당히 넓었으며 시내에 위치해있다는 점도 매우 좋습니다. 그러나 도시락 조식과 실내 조명에서늨 살짝 아쉬웠습니다. 물론 도시락의 맛, 품질은 좋았지만 식당이용이 별개라는 점이 아쉬웠습니다. 실내 조명 또한 조금 어두운 편이었습니다. 그럼에도 불구하고 만족스럽고 편안한 숙박이었음은 자신있게 말할 수 있습니다.
Stayed 2 nights in Dec 2024

8/10 Good

Manabu

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

YOSHIHISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Yik Sin

Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

10/10 Excellent

Joshua

Stayed 3 nights in Nov 2024

10/10 Excellent

WENDY

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to transit with lots of restaurants nearby. Staffs were really friendly and were very helpful during our stay, especially when we were having trouble figuring out our luggage transfer forms. They were able to make the process much easier. Rooms were clean and beds were comfortable.

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Man Hin

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and detail-minded room keeping staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Yong-gu

Travelled with group
Liked: Cleanliness, staff & service
Stayed 4 nights in Oct 2024