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Grand Hotel Oriente

4.0 star property

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Breakfast, lunch and dinner served
Suite | Premium bedding, down duvets, minibar, in-room safe
Interior
Breakfast, lunch and dinner served
Room service – dining

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Laundry
  • 24/7 front desk

Explore the area

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Via Diaz Armando 44, Naples, NA, 80134
  • Via Toledo
    ‪2 min walk‬
  • Molo Beverello Port
    ‪10 min walk‬
  • Port of Naples
    ‪10 min walk‬
  • Naples (NAP-Naples Intl.)
    ‪6 min drive‬

Room options

View all photos for Suite

Suite | Premium bedding, down duvets, minibar, in-room safe

Suite

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Executive Triple Room

Executive Triple Room | Premium bedding, down duvets, minibar, in-room safe

Executive Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Executive Double Room

Executive Double Room | Premium bedding, down duvets, minibar, in-room safe

Executive Double Room

8.8 out of 10
Excellent
(23 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room Single Use

Double Room Single Use | Room service – dining

Double Room Single Use

8.8 out of 10
Excellent
(6 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

Grand Hotel Oriente

Hotel with a restaurant, steps from Via Toledo
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space.
Grand Hotel Oriente offers 112 accommodations with minibars and a safe. Rooms open to balconies. Beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Grand Hotel Oriente. During your stay, you're just a quick walk from Via Toledo. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Steps from Via Toledo and 11 minutes on foot from Port of Naples
  • Train station pick-up and train station drop-off shuttle service available for a fee
  • Pets welcome free of charge
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre, 6 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 2260 square feet (210 square metres) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Grand Hotel Oriente. A train station pick-up service and a train station drop-off service are available for a fee. For a fee, parking is available.

This 4-star Naples hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:30 AM and at the weekend from 7 AM to 11 AM.
Grand Hotel Oriente has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:30 AM on weekdays and 7 AM to 11 AM on weekends; EUR 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Library

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2,260 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1940
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Down comforter
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 18 per person
  • Self-parking fee: EUR 25 per day
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Grand Hotel Oriente offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT063049A1LR4OSPUZ
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Grand Hotel Oriente
Grand Hotel Oriente Naples
Grand Oriente
Grand Oriente Naples
Grand Hotel Oriente Hotel
Grand Hotel Oriente Naples
Grand Hotel Oriente Hotel Naples

Grand Hotel Oriente Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 462 out of 876 reviews
Rating 8 - Good. 328 out of 876 reviews
Rating 6 - Okay. 60 out of 876 reviews
Rating 4 - Poor. 14 out of 876 reviews
Rating 2 - Terrible. 12 out of 876 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Stephen

Travelled with partner
Liked: Cleanliness
Hotel staff in both parking and front desk were not very helpful. Parking elevator wasn’t functioning.
Stayed 2 nights in Jun 2025

8/10 Good

LUIS

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice Staff. The hotel is in the middle of the heart of Napoli. 1 block from Spanish neiborhood.. Few steps to the Toledo way ( Shopping area ) Spectacular views from the 9th floor rooftop Very good bar and restaurant. The room, its little old, but nice. We receive anniversary complement. Tks
Stayed 1 night in Jun 2025

10/10 Excellent

Franco

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly and accommodating. Service at breakfast was excellent nice rooftop terrace for breakfast and aperitivo. Location is good you are in the heart of the action. You can walk to plenty of tourist attractions
Stayed 2 nights in Jun 2025

8/10 Good

heather

Stayed 5 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in Jun 2025

10/10 Excellent

Dennis, Warren

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is very nice. In a great location right off Toledo Street and within walking distance to the port area. Would definitely recommend staying here.
Stayed 4 nights in May 2025

2/10 Terrible

Robert

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This was by far the absolute worst hotel experience i have ever had. It reminded me more of a motel. The price was absolutely not worth it. Our room appeared as if it was under construction and not finished being repaired. The hallways are dirty and in poor condition. The view from the room looked into a slum. I was not comfortable here. The sink would also not stop leaking and I could not sleep.
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
I’ll be back
Stayed 1 night in May 2025

8/10 Good

Joe

Stayed 1 night in May 2025

10/10 Excellent

Breandán

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
this is a beautiful hotel great room upgrade the staff on front desk where brilliant door man very nice and helpfull the area its in does not do it justice
Stayed 1 night in May 2025

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for us for an overnight stay before flight We arrived from Ischia to Naples by ferry & it was around a 10minute taxi ride, very assertive taxi driver at the Port didn’t want to out the meter on but eventually did & cost was juts under 10 euro Hotel is in the centre of things so streets can be quite noisy ( even from the 7th floor ) but it wasn’t too troublesome Rooms are a very tired, big holes in curtains etc but was fine for one night, bed was very comfortable & good bed linens Was a 15 min taxi ride to Naples airport but this was at 6am so not much traffic, taxi cost 30 euro, no meter this time & I had no energy to argue with them 😊 Check in was good
Stayed 1 night in Apr 2025

10/10 Excellent

Gregory

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2025

8/10 Good

Catherine

Stayed 1 night in Apr 2025

10/10 Excellent

Monica, Mundelein

Stayed 1 night in Apr 2025

10/10 Excellent

Monica, Mundelein

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Salvatore and Ruben at the front desk were extremely helpful. Salvatore was welcoming, patient, efficient and very customer oriented when we arrived on the first day, answering all my questions. This gave us such a comfortable feeling as we had not stayed in Naples before. The room was comfortable, everything worked and we enjoyed the breakfasts and room service menu!! Thank you Hotel Oriente gir your great service!
Stayed 2 nights in Apr 2025

4/10 Poor

Kimberly

Travelled with family
Liked: Cleanliness, staff & service
Nice breakfast, good location, a bit old style hotel. could not rest at all due to noise above from restaurant, also very early in the morning. Would not stay there again for that reason. Staff was very kind.
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in a quiet area very close to one of the main shopping streets.
Stayed 3 nights in Feb 2025

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Great customer service at check-in desk and they are accommodating to business receipts!
Stayed 7 nights in Feb 2025

6/10 Okay

Samantha

The hotel has a beautiful rooftop restaurant and lounge, our bed was large and comfortable. It is also located in a good spot in Naples for exploring and feeling safe. The breakfast provided was also excellent for Italy. The hotel is a bit worn, the walls in our room were quite scuffed/roughed up, holes in the shower tiles, just some signs of wear I wouldnt expect for a 4 star property. The staff were okay, a bit frigid compared to every other previous stay in Italy over the past 2 weeks, mostly the front desk and bellhop. This is the only property weve stayed in I likely wouldn't choose again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, property conditions & facilities
Great establishment!
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Raul, San Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to stay here since it has underground parking and it is conveniently close to most tourist attractions.
Stayed 2 nights in Sep 2024

10/10 Excellent

eric

Stayed 2 nights in Sep 2024

8/10 Good

gabriel, ny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Fix Showers.Conditioner is not available in any rooms! Everything else is fine
Stayed 1 night in Aug 2024

8/10 Good

jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk fantastic. AC great and WiFi fine. Needs a coffee machine and nicer bathroom toiletries. Housekeeping great. The roof top bar is beautiful but without fans outside cannot be used in the summer as too warm. Service ok but have to chase too much. The location of the hotel is fantastic.
Stayed 5 nights in Aug 2024