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Springhill Suites By Marriott Metro Center

3.0 star property

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Photo gallery for Springhill Suites By Marriott Metro Center

Exterior
Reception
Desk, iron/ironing board, free WiFi, bed sheets
Desk, iron/ironing board, free WiFi, bed sheets
Indoor pool, outdoor pool, pool umbrellas, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Gym

Explore the area

View in a map
250 Athens Way, Nashville, TN, 37228
  • Place, Cumberland River
    ‪11 min walk‬
  • Place, Carl Van Vechten Art Gallery
    ‪2 min drive‬
  • Place, Bicentennial Capitol Mall State Park
    ‪3 min drive‬
  • Airport, Nashville, TN (BNA-Nashville Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, Multiple Beds

Desk, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Transf Shwr)

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds (Mobility/Hearing Access, Roll-In Shwr)

9.0 out of 10
Wonderful
(2 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

Desk, iron/ironing board, free WiFi, bed sheets

Suite, Multiple Beds (Mobility/Hearing Access, Transf Shwr)

8.0 out of 10
Very good
(1 review)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed

8.2 out of 10
Very good
(33 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior
Home2 Suites Downtown Nashville/Metrocenter
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, 465 reviews
The price is €98
includes taxes & fees
21 Dec - 22 Dec
Home2 Suites Downtown Nashville/Metrocenter

About this property

Springhill Suites By Marriott Metro Center

Hotel with free breakfast, near Bicentennial Capitol Mall State Park
This smoke-free hotel features an indoor pool, an outdoor pool and a fitness centre. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and self parking. Change of towels is available on request
Springhill Suites By Marriott Metro Center offers 78 air-conditioned accommodations with coffee/tea makers and complimentary newspapers. This accommodation has separate sitting areas and is furnished with queen sofa beds. LCD televisions come with cable channels. Accommodation at this 3-star hotel has kitchenettes with microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Nashville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Springhill Suites By Marriott Metro Center. During your stay, you'll be within walking distance of Cumberland River. Enjoy features like free breakfast and free WiFi in public areas, plus an indoor pool.
  • Free continental breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Just a 3-minute drive from Bicentennial Capitol Mall State Park and 5 minutes from Music City Center
Springhill Suites By Marriott Metro Center offers its guests an indoor pool, an outdoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

There's an onsite 24-hour business centre. Springhill Suites By Marriott Metro Center also features gift shops/newsstands, coffee/tea in common area, and concierge services. For a fee, parking is available.

This 3-star Nashville hotel is smoke free.

Guests are served a free continental breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service

Business services

  • 24-hour business centre

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Springhill Suites By Marriott Metro Center.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Springhill Suites Marriott Metro Center
Springhill Suites Marriott Metro Center Hotel
Springhill Suites Marriott Metro Center Hotel Nashville
Springhill Suites Marriott Metro Center Nashville
Springhill Suites Metro Center
Springhill Suites Marriott Metro Center Aparthotel Nashville
Springhill Suites Marriott Metro Center Aparthotel
Springhill Suites By Marriott Metro Center Hotel
Springhill Suites By Marriott Metro Center Nashville
Springhill Suites By Marriott Metro Center Hotel Nashville

Reviews

Springhill Suites By Marriott Metro Center Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 442 out of 1001 reviews
Rating 8 - Good. 291 out of 1001 reviews
Rating 6 - Okay. 120 out of 1001 reviews
Rating 4 - Poor. 87 out of 1001 reviews
Rating 2 - Terrible. 61 out of 1001 reviews

Reviews

8/10 Good

sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms were very clean. Breakfast was OK. Elevator was broken and ice machine on floor was broken. Other than that. It was good value for the money.
Stayed 1 night in Aug 2025

2/10 Terrible

Sheri

Travelled with family
Disliked: Staff & service, property conditions & facilities

Poor customer service

I am a 68 year old women, (over weight, 3 bulging disks and foot problem. I stayed 3 nights. On Saturday I find out elevator is broke. I'm on second floor and can't walk stairs. I tell front desk im leaving next morning at 5:30 am. They tell me to call front desk and they will help with luggage. Next morning no answer on front desk phone. I go down and clerk goes I can't help you. I said I can't carry bags downstairs and she goes "Oh well". Last time I ever stay at one of there hotels
Stayed 3 nights in Aug 2025

10/10 Excellent

Issam M

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff is absolutely awesome, helpful & professional.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very hospitable, sweet and helpful
Stayed 5 nights in Aug 2025

6/10 Okay

Carolyn

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Checking in was ready. Front desk staff was very nice. When we went to bed, my daughter found something all over her sheets and bed coverings. Clearly, the room was not cleaned properly. Called the front desk, and even though o had indicated that we were getting ready for bed, it took quite a while for someone to come up with a change of bedding. Which they tossed at us to take care of. I would not stay here again.
Stayed 1 night in Aug 2025

8/10 Good

KIMBERLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Robert

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Breakfast needs some work

The hotel staff very friendly. The breakfast is adequate. Needs more variety. Clean.
Stayed 5 nights in Aug 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Desk help was amazing ! Cleanliness was terrific!
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and helpful, telling us about the bus service, which stopped right in front of the hotel. The bus was easy to use and inexpensive. Breakfast was substantial with good variety & the bed was very comfortable.
Stayed 4 nights in Aug 2025

8/10 Good

Karol, Colorado Springs

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so nice and helpful!
Stayed 3 nights in Jul 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very clean. Spacious.
Stayed 2 nights in Jul 2025

10/10 Excellent

brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful. We really enjoyed our stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pool was closed one afternoon but other than that it was a nice place food was great. Charged for parking which stinks!
Stayed 4 nights in Jul 2025

6/10 Okay

RAJENDRA

Disliked: Staff & service
No fan in bathroom. Feels really hot after a shower. Please, do not charge for parking
Stayed 1 night in Jul 2025

8/10 Good

keri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great. They made cookies everyday in the lobby. Breakfast was tended to every 15 mins. Beds were extremely soft like clouds. Only negative is spotty wifi.
Stayed 4 nights in Jul 2025

4/10 Poor

David

Disliked: Property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Anita

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very beautiful, clean and friendly service
Stayed 1 night in Jun 2025

10/10 Excellent

Jana, Edmond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the no pet policy! Very clean hotel and very nice staff! Room was spacious and clean! Elevator is broken , but we ere on1st floor!
Stayed 2 nights in Jun 2025

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
staff was real helpful and attentive. got me checked in fairly quick. would come back when the chance presents itself
Stayed 1 night in Jun 2025

6/10 Okay

Renard

Business traveller
Liked: Cleanliness, staff & service, room comfort
I always have enjoyed staying at this hotel. But this visit from Monday to Sunday was a bit challenging. The elevator was out, we were on the 2nd floor and the ice maker was not working on the 2nd floor and had to go down for ice. I did eventually get ice bags and kept them with as i come and go and would just get ice on the way back to the room. This would be my 3rd stay. I will try them again and determine any future stay from there. I won't let this one visit with a few issues deter me. I was there for my church Holy Convocation and its only 2 miles from the church
Stayed 6 nights in Jun 2025

10/10 Excellent

Alonso

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
My husband and I had a great stay! The elevator did not work, however they did waive the parking fee due to that inconvenience. Rooms were very nice and clean and the pool was very enjoyable as well, would stay here again!
Stayed 2 nights in Jun 2025

2/10 Terrible

Jacinta, Fayetteville

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This stay was very disappointing. From the broken TV, to the broken, laundry facilities, broken elevator, dirty stairwell, poverty stop breakfast, and the staff’s lack of motivation to address any of the problems, made this experience less than desirable.
Stayed 1 night in Jun 2025

2/10 Terrible

John, Bristol

Business traveller
Disliked: Property conditions & facilities
Elevator was out and couldn’t cancel and get a refund after several tries.
Stayed 1 night in Jun 2025