Hotel Riu Palace Tropical Bay - All Inclusive

4.0 star property

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Photo gallery for Hotel Riu Palace Tropical Bay - All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
4 bars/lounges, swim-up bar, poolside bar
Reception
Aerial view
Aerial view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Parking included

Explore the area

View in a map
Norman Manley Boulevard, Bloody Bay Beach, Negril, Westmoreland
  • Place, Bloody Bay Beach
    ‪13 min walk‬
  • Place, Seven Mile Beach
    ‪17 min walk‬
  • Place, Negril Cliffs
    ‪20 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪103 min drive‬

Room options

Junior Suite, Garden View (L)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Partial Sea View (L)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Partial Sea View (E)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite (Standard - E)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Garden View (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (B2C-US)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (B2C-US)

  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (L)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, Ocean View (L)

  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Garden View (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Ocean View (B2C-CA)

  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (B2C-CA)

  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (U)

10.0 out of 10
Exceptional
(5 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Double Room (C)

8.8 out of 10
Excellent
(6 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Junior Suite, Garden View (C)

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Ocean View (C)

9.0 out of 10
Wonderful
(2 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (C)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Suite, Ocean View (C)

  • 47 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

Junior Suite, 2 Bedrooms, Ocean View (U)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Bedrooms, Oceanfront (U)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Ocean View (C)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Oceanfront (C)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Oceanfront (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, 2 Bedrooms, Oceanfront (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Partial Sea View (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Ocean View (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (E)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Connecting Rooms, Oceanfront (E)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Suite, Ocean View (E)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Garden View (U)

8.4 out of 10
Very good
(105 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Junior Suite, Ocean View (U)

8.2 out of 10
Very good
(52 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free Wi-Fi

Junior Suite, Oceanfront (U)

8.8 out of 10
Excellent
(41 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

Similar properties

About this property

Hotel Riu Palace Tropical Bay - All Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Tropical Bay - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Hotel Riu Palace Tropical Bay - All Inclusive offers 452 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies. This accommodation offers separate sitting areas. Plasma televisions come with satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Negril property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a health club, a hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Hotel Riu Palace Tropical Bay - All Inclusive's great beach location gets high marks from our customers. During your stay, you're just a quick walk from Bloody Bay. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • The 5 restaurants, swim-up bar and poolside bar offer choices for drinking and dining
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to deep-tissue massages, body wraps or reflexology at Renova Spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a sauna and kayaking
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 5 minutes by foot from Bloody Bay Beach and a 2-minute drive from Seven Mile Beach
Hotel Riu Palace Tropical Bay - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Riu Palace Tropical Bay - All Inclusive offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a hot tub. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A children's pool, a sauna, and spa services are also featured at the family-friendly Hotel Riu Palace Tropical Bay - All Inclusive. Self parking is free.

This 4-star Negril property is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 11 AM.
Hotel Riu Palace Tropical Bay - All Inclusive has 5 restaurants on site.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
24-hour room service
In-room minibar (some restrictions)
Dining and beverage availability limited at one or more venues

Water activities

Kayaking
Sailing
Snorkelling
Snorkelling excursions
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Dancing
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Volleyball
  • Water skiing
  • Windsurfing

Family friendly

  • 2 outdoor pools
  • Children's club
  • Children's pool
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 2 floors
  • 8 buildings
  • Art Deco architecture
  • Comprehensive food waste policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a return airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Tropical Bay - All Inclusive

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Riu Palace Tropical
Riu Palace Tropical Bay
Riu Palace Tropical Bay All Inclusive
Riu Palace Tropical Bay All Inclusive Negril
Riu Palace Tropical Bay Negril
Riu Tropical
Riu Tropical Bay
Riu Tropical Bay Palace
Riu Tropical Palace Bay
Tropical Bay
Riu Tropical Inclusive Negril
RIU Palace Tropical Bay All Inclusive
Hotel Riu Palace Tropical Bay - All Inclusive Negril

Hotel Riu Palace Tropical Bay - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1006 reviews
Rating 8 - Good. 215 out of 1006 reviews
Rating 6 - Okay. 119 out of 1006 reviews
Rating 4 - Poor. 43 out of 1006 reviews
Rating 2 - Terrible. 45 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Gary L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean beautiful resort!
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing experience here! The staff was amazing, the food was great, and the weather was perfect our entire week long stay!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Tina

Liked: Cleanliness, amenities, property conditions & facilities
Great place!
Stayed 6 nights in Jan 2026
Verified

8/10 Good

Jomol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very good clean room everyone was friendly
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Heidi

Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing place is incredible
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Yevgeniy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying there was like visiting paradise on Earth. Wonderful beach, comfortable and quiet room, no service issues whatsoever, food quality and selection beyond description, vibrant and helpful staff. Take a snorkeling boat tour, a safari bus tour, kayak or paddle around the bay, enjoy the sun!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Baylee

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, great views, clean beach. Average buffet but great service.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, friendly, and accommodating staff! Beautiful beach.
Stayed 9 nights in Jan 2026
Verified

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent resort
Stayed 7 nights in Aug 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities
The staff and resort are awesome! Everything is so clean, good entertainment, great food. Nothing to complain about!
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, property conditions & facilities
Clean room, great staff, great food and the view. The water is stunning. You didn’t feel crowded at all.
Stayed 7 nights in Feb 2026
Verified

10/10 Excellent

Christelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort right in the beach. Not too big and you can even go over to the other Riu resort down the beach and eat there too with your all-inclusive bracelet. The beach is AMAZING. Drinks are great, food is good overall. Highly recommend reserving a dinner at the Steak House- our favourite of the restaurants there. Staff were always helpful. Can’t wait to go back!
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Vincent

Liked: Cleanliness, amenities, property conditions & facilities
Great facility and food choice. Staff is very service oriented but tip seems to be required everywhere . I would still recommend this place.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location, staff was very nice, rooms were clean. Would happily stay here again.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff has excellent service and are always willing to do the work and to be honest it's really hard to find services at a lot of resorts I wish I could give them all raises. I thank you 🙏
Stayed 4 nights in Mar 2026
Verified

2/10 Terrible

William

Food and service was poor
Stayed 3 nights in Mar 2026
Verified

6/10 Okay

Stacy

Liked: Cleanliness
Food was not good, some staff seemed unhappy with their job and were not helpful.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Sujit

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room , best beach view, great service.. Great food.. Great vibe......
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The only bad part was leaving. I am already making plans to go back! Loved our time there and the crew at scuba caribe were the best!!!
Stayed 7 nights in Jan 2026
Verified

6/10 Okay

Yunlataa

Liked: Cleanliness
Ocean was very visible. The air kept turning off making the room moist. The staff were great.
Stayed 7 nights in Feb 2026
Verified

8/10 Good

Jealen Robleado

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay especially the beach!! We’ll definitely come back.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

Ian

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Awesome beach. They should invest in more comfortable beds. Very firm beds in the room.
Stayed 6 nights in Jan 2026
Verified

2/10 Terrible

jon

Disliked: Staff & service
Bar kept running out of Jim Bean rum. All wait staff in restaurants didn’t seem happy
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Gary Guy

Liked: Cleanliness, amenities, property conditions & facilities
Rooms cleaned well and promptly. Giovanni at pool bar was the happiest and best bartender. Food was good. Entertainment was good. Steel drum band excellent!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful beach, wonderful food. A perfect, relaxing girls trip vacation.
Stayed 4 nights in Oct 2025