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Truss Hotel Times Square

4.0 star property

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Photo gallery for Truss Hotel Times Square

Exterior detail
Reception
Hair dryer, towels, shampoo
Fitness facility
Premium bedding, in-room safe, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
515 Ninth Avenue, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 1 King Bed

8.8 out of 10
Excellent
(185 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

8.4 out of 10
Very good
(130 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Executive Suite

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

8.4 out of 10
Very good
(74 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Truss Hotel Times Square

Hotel with a 24-hour fitness centre, 9-minute walk to Times Square
Along with a 24-hour fitness centre, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance. Change of towels is available on request
Truss Hotel Times Square offers 86 accommodations with a safe and a hairdryer. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around Truss Hotel Times Square gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 9 minutes by foot from Times Square and a 3-minute drive from Rockefeller Center
  • Dogs welcome for a fee
As a guest of Truss Hotel Times Square , you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Truss Hotel Times Square also features concierge services, dry cleaning/laundry services, and express check-out.

This 4-star New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1485 out of 3086 reviews
Rating 8 - Good. 859 out of 3086 reviews
Rating 6 - Okay. 429 out of 3086 reviews
Rating 4 - Poor. 172 out of 3086 reviews
Rating 2 - Terrible. 141 out of 3086 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Malinda

Business traveller
Liked: Cleanliness, staff & service, amenities
My room was great convenient location, staff was very helpful. Awesome soaking tub.
Stayed 5 nights in Nov 2025

10/10 Excellent

Gaurav

Stayed 2 nights in Nov 2025

10/10 Excellent

Celina

Stayed 2 nights in Nov 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2025

8/10 Good

Denisse

Stayed 5 nights in Nov 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, property conditions & facilities
Clean room, very nice staff great central location. Highly recommend
Stayed 4 nights in Nov 2025

10/10 Excellent

shannon

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean and great location
Stayed 2 nights in Nov 2025

10/10 Excellent

Tina, Jacksonville

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing front desk staff! Especially, the lady on our first day. She was sweet and kind enough to allow us to do early check in when we asked. Didn’t give us a hard time at all. Each time we returned, no matter the time of day we were greeted by each staff that was working the front desk. The room were very spacious and the hallway for the elevator was not tiny like most hotels in NYC. We will definitely return!
Stayed 2 nights in Nov 2025

8/10 Good

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like staying at Truss. The only thing I didnt like this stay was that the heater/fan was very noisy, but that hasn't been an issue when I've stayed there before so it may just be that room. The area surrounding the hotel is okay, but I make it a point to plan a route around Port Authority which is pretty much right next to Truss as Port Authority isn't always the safest to pass, especially at night. If you avoid that and head down an avenue as opposed to a street in that direction first, you're fine!
Stayed 3 nights in Nov 2025

8/10 Good

Kristina

Stayed 2 nights in Nov 2025

8/10 Good

Andreja

Stayed 6 nights in Nov 2025

2/10 Terrible

Rebecca

Stayed 1 night in Nov 2025

10/10 Excellent

Dina

Stayed 3 nights in Oct 2025

10/10 Excellent

Amory

Travelled with family
Liked: Cleanliness, staff & service
Jessy was Amazing and very helpful.
Stayed 3 nights in Oct 2025

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, room was spacious.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 3 nights in Sep 2025

8/10 Good

Kristopher

Travelled with family
Liked: Cleanliness, staff & service, amenities
The neighborhood was perfect for a quick visit to the city to catch a show. Close enough for a quick walk, yet far enough that it was quiet and not so touristy. Be sure to grab an espresso martini and a bite across the street at Nittis.
Stayed 1 night in Nov 2025

4/10 Poor

Joel

Business traveller
Disliked: Amenities, property conditions & facilities
The staff and service were amazing but the hotel was in need of some TLC.
Stayed 3 nights in Nov 2025

2/10 Terrible

Arthur

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has THE worst management I have ever encountered, including actual managers that lie and steal your money if you make any mistakes with your reservation! AVOID!!!!!
Stayed 1 night in Nov 2025

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

huijie

Stayed 3 nights in Oct 2025

10/10 Excellent

Jack son

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 4 nights in Oct 2025

10/10 Excellent

Agnes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location is not too far to Times Square and the subway stations. There are plenty of places to eat. We felt safe in the area. The hotel is clean, though it’s not brand new. The rooms have microwave and refrigerator which was a big plus for us. We were able to walk to the nearest deli, get something to eat and warm up the left-overs later. The front desk staff are nice especially Jessy who is very cheerful and gives honest recommendations, and Tony who brought us ice, towels on numerous request. Our 5-day stay was great. The downside was the noise from cars and sirens, but that added to the NYC feel - we still slept okay.
At the lobby while waiting for our shuttle ride to the airport The hotel can arrange it for you too.
Many general stores and restaurants outside the hotel. You will never go hungry.
View from our room.
Liberty Bagel, just one of many walkable places where you can grab bfast.
Stayed 5 nights in Oct 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities
The room was clean and the bed was comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

Robyn

Stayed 1 night in Nov 2025