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Truss Hotel Times Square

4.0 star property

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Photo gallery for Truss Hotel Times Square

Exterior detail
Fitness facility
Premium bedding, in-room safe, laptop workspace, soundproofing
Hair dryer, towels, shampoo
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
515 Ninth Avenue, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Broadway
    ‪10 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 1 King Bed

8.8 out of 10
Excellent
(183 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

8.4 out of 10
Very good
(125 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Executive Suite

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

8.4 out of 10
Very good
(73 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Truss Hotel Times Square

Hotel with a 24-hour fitness centre, 9-minute walk to Times Square
Along with a 24-hour fitness centre, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance. Change of towels is available on request
Truss Hotel Times Square offers 86 accommodations with a safe and a hairdryer. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around Truss Hotel Times Square gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Within a 10-minute walk of Times Square and Broadway
  • Dogs welcome for a fee
As a guest of Truss Hotel Times Square , you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Truss Hotel Times Square also features concierge services, dry cleaning/laundry services, and express check-out.

This 4-star New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Reviews

Truss Hotel Times Square Reviews

8.4

Very good

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 1479 out of 3048 reviews
Rating 8 - Good. 849 out of 3048 reviews
Rating 6 - Okay. 412 out of 3048 reviews
Rating 4 - Poor. 167 out of 3048 reviews
Rating 2 - Terrible. 141 out of 3048 reviews

Reviews

10/10 Excellent

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
I would DEFINITELY stay here again. The location was excellent, the room was clean and much larger than I was expecting. The staff was friendly and so helpful, and there was someone at the front desk 24/7 to answer questions or help me find my way around town. They even brought me a coffee maker for my room. Highly recommended!
Stayed 4 nights in Sep 2025

10/10 Excellent

Kelyn

Liked: Staff & service
Stayed 3 nights in Aug 2025

10/10 Excellent

YESIM

Stayed 7 nights in Sep 2025

8/10 Good

Shamoon

Liked: Cleanliness, staff & service, property conditions & facilities
your sink in the bathroom is no good.it takes too long for the water to go down. you need to take care of it and also your Elevator is too dark needed more light.
Stayed 3 nights in Sep 2025

8/10 Good

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures were totally different from reality. However, it was nice that we were close to Times Square and trains were walking distance.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tanavan, Whitehall

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Aug 2025

10/10 Excellent

Rowell, Staten Island

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff here are beyond’s expectations. Thankful and very helpful. Near to almost everything.
Stayed 2 nights in Sep 2025

2/10 Terrible

Destiny

Disliked: Cleanliness, staff & service, property conditions & facilities
I never got my deposit back.
Stayed 1 night in Aug 2025

8/10 Good

Gloria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very nice stay, and staff is very friendly. The room was a little dated and dirty but nothing that raised any alarm. We also had some issues with our keycards but the staff resolved it for us right away.
Stayed 4 nights in Aug 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great venue

Luz at the front desk was awesome. This is a reasonably-priced boutique hotel in a great location that's clean, comfortable and run by an excellent management team.
Stayed 1 night in Sep 2025

6/10 Okay

Samantha

Stayed 2 nights in Aug 2025

10/10 Excellent

Alvin

Stayed 1 night in Sep 2025

8/10 Good

Jehilyn, Houston

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

6/10 Okay

Lotus

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Reserved 3 rooms. Our stay was decent. Staff were nice but room condition could have been better. Shower floor tiles were in poor form- tiles were not caulked properly and caulking strips were visible. Ended up wearing our sandals to take shower. Paint patches were not covered properly near the window. I guess renovations needed to be completed.
Stayed 3 nights in Aug 2025

4/10 Poor

Tyler

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Staff were absolutely amazing! But the rooms themselves have gone downhill the past year alone. Not well maintained.
Stayed 4 nights in Aug 2025

6/10 Okay

WAI HONG

Stayed 6 nights in Aug 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable
Stayed 1 night in Sep 2025

4/10 Poor

Patrice

Disliked: Property conditions & facilities
The hotel advertised rooftop which was closed and no hot tub at the location. They charge you $2 in cash only to keep each luggages if you arrive before the 4pm check in. The hotel do not offer free breakfast. The room was decent nothing to brag about at all. If visiting NYC I would not stay in this location again. Best to pick a better quality hotel for your stay.
Stayed 3 nights in Aug 2025

4/10 Poor

Shan

Stayed 1 night in Aug 2025

4/10 Poor

Shan

Travelled with family
Liked: Amenities
Disliked: Cleanliness, staff & service
The bathtub was clogged on my check-in night. We reported the issue and requested compensation, but the front desk staff repeatedly hung up on our calls. After multiple attempts, we finally reached the manager, who promised a 50% refund. However, we only received a 30% refund.
Stayed 1 night in Aug 2025

8/10 Good

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'm coming back

Wonderful stay….‼️‼️‼️‼️ Clean rooms..Bed so comfortable
Stayed 2 nights in Aug 2025

6/10 Okay

Larry

Liked: Staff & service
Great location, decent price. However the room had a few issues. When we checked in, the room had not been thoroughly vacuumed and we found a few nail clippings on the floor. Also, the shower tile grout at the base was black and tile was starting to separate from the wall. The reading light next to the bed would intermittently turn on and off which was odd (haunted? lol) We didn’t spend much time in the room as we had a full schedule of theatre and sightseeing so it was fine for us. Staff was friendly.
Stayed 3 nights in Aug 2025

8/10 Good

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Esmeralda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025