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Truss Hotel Times Square

4.0 star property

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Photo gallery for Truss Hotel Times Square

Exterior detail
Reception
Hair dryer, towels, shampoo
Fitness facility
Premium bedding, in-room safe, laptop workspace, soundproofing

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
515 Ninth Avenue, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 1 King Bed

8.8 out of 10
Excellent
(189 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

8.4 out of 10
Very good
(132 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Executive Suite

9.0 out of 10
Wonderful
(7 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

8.4 out of 10
Very good
(74 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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Reception
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  • Breakfast available
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The price is €138
includes taxes & fees
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About this property

Truss Hotel Times Square

Along with a 24-hour fitness centre, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance. Change of towels is available on request
Truss Hotel Times Square offers 86 accommodations with a safe and a hairdryer. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around Truss Hotel Times Square gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 9 minutes by foot from Times Square and a 3-minute drive from Rockefeller Center
  • Dogs welcome for a fee
As a guest of Truss Hotel Times Square , you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Truss Hotel Times Square also features concierge services, dry cleaning/laundry services, and express check-out.

This 4-star New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Truss

Cassa Times Square Hotel

Truss Times Square New York

Truss Hotel Times Square Hotel

Truss Hotel Times Square New York

Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1490 out of 3087 reviews
Rating 8 - Good. 839 out of 3087 reviews
Rating 6 - Okay. 432 out of 3087 reviews
Rating 4 - Poor. 179 out of 3087 reviews
Rating 2 - Terrible. 147 out of 3087 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Naomi

Stayed 2 nights in Jan 2026

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities
Nice room and friendly staff.
Stayed 2 nights in Feb 2026

2/10 Terrible

Sharenda

Stayed 3 nights in Feb 2026

8/10 Good

Jocy

Great location.
Stayed 4 nights in Jan 2026

10/10 Excellent

Jared

Liked: Cleanliness, staff & service
Very nice staff. Very clean
Stayed 1 night in Feb 2026

4/10 Poor

christopher

Travelled with family
Disliked: Amenities
No hot water
Stayed 3 nights in Feb 2026

8/10 Good

Patrea

Disliked: Amenities
clean room - needed some maintenance. nice staff. close to convention center and restaurants. no coffee machine or food services in hotel
Stayed 2 nights in Feb 2026

4/10 Poor

Terri

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Overall the hotel was clean, the rooms were quite large and had all the amenities. We were very pleased with the hotel. The issue was that we didn’t have hot water for our entire stay, which was 3 nights. I spoke to the front desk each day and they said an engineer was coming and we should let the water run 10 min. We let it run everyday to no avail. Unfortunately that is a major complaint and we do not plan on staying there again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Markus

Stayed 4 nights in Feb 2026

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Front desk person was welcoming. Rooms were decent size and clean. Hotel was quiet.
Stayed 1 night in Feb 2026

10/10 Excellent

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities
Really convenient location, small but decent gym space, staff were courteous and professional.
Stayed 2 nights in Feb 2026

8/10 Good

Gladys

Travelled with family
Liked: Cleanliness, staff & service
Yes
Stayed 6 nights in Jan 2026

6/10 Okay

Malikah

Stayed 1 night in Feb 2026

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities
All good.
Stayed 3 nights in Feb 2026

10/10 Excellent

Maia

Liked: Cleanliness, amenities, property conditions & facilities
Room was always clean everytime we came back and very friendly staff.
Stayed 3 nights in Feb 2026

10/10 Excellent

Rebecca

Stayed 1 night in Feb 2026

10/10 Excellent

Tina

Stayed 6 nights in Jan 2026

8/10 Good

Gary, Woodinville

Liked: Cleanliness, property conditions & facilities
The staff was amazing. The rooms weren’t fancy but they were clean and quiet. I loved the fridge and the microwave. I would have liked to have a coffee maker in the room and I never did come across an ice machine.
Stayed 8 nights in Jan 2026

10/10 Excellent

Kim

Stayed 1 night in Jan 2026

8/10 Good

jill

Travelled with family
Liked: Cleanliness, staff & service
Staff friendly - clean hotel although a bit tired
Stayed 4 nights in Jan 2026

8/10 Good

Chia Jung

Travelled with family
Liked: Cleanliness, staff & service
Room was clean but very rundown, as was the whole hotel in general. The highlights included the great service, the room size and the location. Our family of 4 had a two bedroom suite with one and a half baths. Overall would consider the hotel again for future stays.
Stayed 2 nights in Jan 2026

6/10 Okay

Mary

Travelled with family
Liked: Cleanliness
Disliked: Amenities
The room was a good size, clean. Staff was pleasant. Amenities were lacking. Parking is off site . Snow was blocking curbing so climbing over snow bank with luggage was difficult. Only one luggage trolley for whole hotel. No help is avaliable. So unpack car climb over frozen snow bank leave luggage in lobby then go find parking . Walk back to hotel and make 2 trips to 5th floor room with luggage. Only one elevator working and one trolly was is use . I guess the bright side is no one to tip.
Stayed 2 nights in Jan 2026

8/10 Good

Sheilah Enid

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 4 nights in Jan 2026

6/10 Okay

Michelle

Stayed 1 night in Jan 2026