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Truss Hotel Times Square

4.0 star property

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Photo gallery for Truss Hotel Times Square

Exterior detail
Hair dryer, towels, shampoo
Reception
Premium bedding, in-room safe, laptop workspace, soundproofing
Fitness facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Housekeeping

Explore the area

View in a map
515 Ninth Avenue, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪8 min walk‬
  • Place, Rockefeller Center
    ‪14 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪31 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 1 King Bed

8.8 out of 10
Excellent
(187 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Double Beds

8.4 out of 10
Very good
(132 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite

Premium bedding, in-room safe, laptop workspace, soundproofing

Executive Suite

8.8 out of 10
Excellent
(6 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, laptop workspace, soundproofing

Room, 2 Queen Beds

8.4 out of 10
Very good
(74 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room, 1 King Bed

Premium bedding, in-room safe, laptop workspace, soundproofing

Junior Room, 1 King Bed

9.4 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Reception
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  • Pet-friendly
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  • Air-conditioning
  • Breakfast available
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About this property

Truss Hotel Times Square

Along with a 24-hour fitness centre, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and tour/ticket assistance. Change of towels is available on request
Truss Hotel Times Square offers 86 accommodations with a safe and a hairdryer. Beds feature premium bedding. 48-inch LCD televisions come with satellite channels.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
The sightseeing around Truss Hotel Times Square gets high marks from our customers. During your stay, you're just a quick walk from Times Square. Free WiFi in public areas, a 24-hour gym and dry cleaning service are available.
  • Free WiFi
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the spaciousness and cleanliness
  • 9 minutes by foot from Times Square and a 3-minute drive from Rockefeller Center
  • Dogs welcome for a fee
As a guest of Truss Hotel Times Square , you'll find a 24-hour fitness centre, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Truss Hotel Times Square also features concierge services, dry cleaning/laundry services, and express check-out.

This 4-star New York hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 8:00 AM to midnight (USD 65 per night)

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-width doorways (81 centimetre wide)

More

  • 4 floors
  • At least 80% lighting from LEDs
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Towels provided

Entertainment

  • 48-inch LCD TV with satellite channels

Food and drink

  • Meal delivery service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay, plus a deposit of USD 100.0 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 65 per night (151 ft away; open 8:00 AM to midnight)
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Truss
Cassa Times Square Hotel
Truss Times Square New York
Truss Hotel Times Square Hotel
Truss Hotel Times Square New York
Truss Hotel Times Square Hotel New York

Truss Hotel Times Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1491 out of 3099 reviews
Rating 8 - Good. 854 out of 3099 reviews
Rating 6 - Okay. 433 out of 3099 reviews
Rating 4 - Poor. 175 out of 3099 reviews
Rating 2 - Terrible. 146 out of 3099 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

6/10 Okay

Timothy Adam

Travelled with family
The location was good. The hotel is older and had a bit of strange smell. However, we had long days roaming around the city and slept well when we go back to the hotel. The hotel is some distance from the nearest subway and a decent rider from LaGuardia.
Stayed 5 nights in Dec 2025

10/10 Excellent

Angela

Stayed 5 nights in Nov 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Room was clean, my room was out of body gel and never replaced even after reporting it to the front desk. Staff very friendly and courteous. Room was kinda noisy from street noise. Location was pretty good and good price point for NYC.
Stayed 3 nights in Jan 2026

2/10 Terrible

Thomas

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff and space was amazing
Stayed 1 night in Dec 2025

10/10 Excellent

eduardo, las vegas

Stayed 2 nights in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Everything you need for a reasonable price! Cute friendly hotel! We love it here
Stayed 1 night in Oct 2025

10/10 Excellent

Vasko

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff is amazing, very good location.
Stayed 1 night in Jan 2026

6/10 Okay

Riya

Travelled with family
Liked: Cleanliness, amenities
It was a simple nice room but noisy in multiple ways. There was big noise made by the air conditioning or something every 10 minutes, there is a night club or something on the back that’s playing musics until 23:00 and the walls between rooms are very thin.
Stayed 2 nights in Jan 2026

10/10 Excellent

Joanne

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is perfect…no frills, but clean and safe and everything you need! Front desk is super friendly
Nearby bagel shop
Quick walk to Broadway
Quick ride up to Columbia
Stayed 1 night in Jan 2026

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location and super nice reception staff. Room was very clean too.
Stayed 1 night in Dec 2025

8/10 Good

Colin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, very good size room. Close to midtown and the theatres. Staff were friendly.
Stayed 6 nights in Jan 2026

2/10 Terrible

Gunnahar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
I paid 900 CAD for 3 nights for this hotel, which is completely unacceptable for what it offers. For this price, I could have stayed at a much better hotel in Manhattan. The room looked nothing like the photos shown on the app. The hotel is clearly below average, very cheap-looking, and poorly equipped. There was not even a kettle in the room, which is basic for any hotel at this price point. Overall, this felt like a low-budget motel, not a proper hotel. The experience was disappointing and misleading. I regret booking this place and will never book a hotel through this platform again. I do not recommend this hotel to anyone.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Decent sized room
Stayed 4 nights in Nov 2025

2/10 Terrible

Terry

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
My major complaint is the bathroom. The shower floors looked horrible and I needed slippers while showering. No true ventilation in the bathroom.
Stayed 3 nights in Dec 2025

10/10 Excellent

Carl

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Nice size room. Clean. They clean your room daily. For Manhattan and price I don’t think you can beat it.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great
Stayed 2 nights in Dec 2025

10/10 Excellent

Muhamed

Stayed 1 night in Dec 2025

10/10 Excellent

Navaneethakrishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Room. Staff were friendly. Great location. Would stay again.
Stayed 2 nights in Dec 2025

6/10 Okay

AHSAN

Stayed 2 nights in Dec 2025

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I stayed for a few days for a post Christmas trip. We were pleased with the location. It is close to Times Square but far enough away from the craziness. Staff was friendly. They were super helpful when my daughter was sick and we needed a later checkout. Would definitely stay there again!
Stayed 3 nights in Dec 2025

8/10 Good

Anh

Travelled with partner
Liked: Amenities
Room wasn’t as clean as I would have liked.. nice location. Staff was amazing
Stayed 3 nights in Dec 2025

2/10 Terrible

Martha

Stayed 4 nights in Dec 2025

6/10 Okay

Jeffery, Tulsa

Stayed 5 nights in Dec 2025