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Hyatt Place New York City/Times Square

4.0 star property

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Photo gallery for Hyatt Place New York City/Times Square

Relax in our lounge area with sofas, armchairs, and tables, perfect for socializing or unwinding.
Creator video
Relax in a serene space with a large bed, flat-screen TV, and comfortable sofa.
Relax in this stylish living room with a beige and dark blue sofa, coffee table, and bookshelf filled with decorative items and books.
Conference room with a large table and six chairs, surrounded by patterned carpet and recessed lighting.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

Map
350 West 39th St, New York, NY, 10018
  • Madison Square Garden
    ‪6 min walk‬
  • Times Square
    ‪6 min walk‬
  • Broadway
    ‪8 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed

8.4 out of 10
Very good
(129 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed (High Floor)

7.2 out of 10
Good
(15 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (2 Double Bed with Sofabed, High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room (2 Double Bed with Sofabed, High Floor)

7.6 out of 10
Good
(19 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (High Floor)

7.8 out of 10
Good
(48 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed (Specialty)

7.6 out of 10
Good
(4 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(108 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Shower)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed, Accessible (Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds

8.2 out of 10
Very good
(35 reviews)
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room (2 Double Beds with Sofa bed)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room (2 Double Beds with Sofa bed)

  • 23 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds (High Floor)

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds (High Floor)

7.4 out of 10
Good
(25 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(35 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Shower)

Shower, designer toiletries, hair dryer, towels

Room, 1 King Bed with Sofa bed (Shower)

7.8 out of 10
Good
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 2 Double Beds, City View

7.8 out of 10
Good
(8 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, individually furnished

Room, 1 King Bed, City View

7.4 out of 10
Good
(8 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Enjoy expansive city views from the high ceiling and large windows in this stylish space, featuring a mix of seating areas and a social bar.

DoubleTree by Hilton New York Times Square West

  • Pet-friendly
  • Restaurant
  • Air conditioning
  • Gym
3.7 out of 5, Good, (2555)
The price is €272
for 1 room
includes taxes & fees
2 Aug - 3 Aug
DoubleTree by Hilton New York Times Square West

About this property

Hyatt Place New York City/Times Square

Hotel with free breakfast, a quick walk to Madison Square Garden
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site.
Hyatt Place New York City/Times Square offers 520 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place New York City/Times Square. During your stay, you're just a quick walk from Madison Square Garden. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 10-minute walk of Madison Square Garden and Times Square
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 2 meeting rooms, and coworking spaces are available. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Hyatt Place New York City/Times Square.

This 4-star New York hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Hyatt Place New York City/Times Square has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (USD 60 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 26 floors
  • Banquet hall
  • Built in 2019
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 49-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 114.75
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per week
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 60 per day (2625 ft away)
  • Pet fee: USD 100 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 114.75 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt York City Times Square
Hyatt Place New York City/Time Square
Hyatt Place New York City/Times Square Hotel
Hyatt Place New York City/Times Square New York
Hyatt Place New York City/Times Square Hotel New York

Hyatt Place New York City/Times Square Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1374 out of 2773 reviews
Rating 8 - Good. 770 out of 2773 reviews
Rating 6 - Okay. 363 out of 2773 reviews
Rating 4 - Poor. 134 out of 2773 reviews
Rating 2 - Terrible. 132 out of 2773 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

MIGUEL

Stayed 1 night in Mar 2025

8/10 Good

Ashley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, and a great experience!
Stayed 2 nights in Mar 2025

4/10 Poor

Bryan, Fairfax

Travelled with family
Disliked: Property conditions & facilities
Room is too small and sofa bed is very uncomfortable. Not enough number of elevators. Very crowded every time specially breakfast time.
Stayed 3 nights in Apr 2025

10/10 Excellent

Malick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Ayan

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice service and hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

Elline Mae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was delicious! All the staff were friendly and kind.
Stayed 1 night in Feb 2025

8/10 Good

Inna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast
Stayed 3 nights in Apr 2025

10/10 Excellent

Shiquita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

8/10 Good

Jonathon

Travelled with family
Liked: Cleanliness, property conditions & facilities
Cozy space in a great place in the city.
Stayed 1 night in Apr 2025

8/10 Good

STAVROULA

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our stay was good, stuff was great and professional! We liked the hotel!
Stayed 3 nights in Apr 2025

2/10 Terrible

Matthew de

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel scammed me by automatically booking a stay here and then claiming I checked in when I never even visited this hotel.
Stayed 4 nights in Mar 2025

6/10 Okay

Nichole

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Free breakfast was a plus! The pull out bed was awful- you could feel the springs
Stayed 1 night in Apr 2025

4/10 Poor

nick

Travelled with family
Liked: Cleanliness, staff & service

Rooms too small

Rooms far too small for 2 adults and a child - there’s nowhere to put your suitcases. We were having to climb over each other to go to the toilet. We had to call out the engineer to come unblock the toilet. The bed hadn’t been made up and not enough bedding in the room for the spare bed. Breakfast was ok but the dining room was far too busy even when we went at the time advised for it not to be busy. …….i just don’t feel this hotel is a relaxing stay - worst Hyatt hotel I have ever stayed in.
Stayed 2 nights in Apr 2025

10/10 Excellent

Luu Ngoc

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and the service is great 👍!
Stayed 1 night in Apr 2025

10/10 Excellent

Kimberly, Catskill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Saurabh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2025

10/10 Excellent

Emmett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alexander

Stayed 1 night in Apr 2025

6/10 Okay

Allie

Stayed 2 nights in Apr 2025

6/10 Okay

Rachel

Travelled with partner
Liked: Staff & service, amenities
We could not control the temperature in the room. It was very hot, which made it uncomfortable to sleep. We both ended up with rashes after spending the one night. It appears the rash could have been caused from the sheets not being cleaned properly. It took several days for the rashes to go away. It was a short walk to MSG and the train station, which made the location convenient for us.
Stayed 1 night in Mar 2025

10/10 Excellent

Paula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything surprised me in a positive way, especially the very friendly staff, always willing to collaborate and help us since it was our first time in New York. Very clean, and the breakfast was very varied.
Stayed 3 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities
Good place to stay
Stayed 3 nights in Mar 2025

8/10 Good

Deepali

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was easily accessible from everywhere and had a good dining options as well as shopping
Stayed 6 nights in Apr 2025

10/10 Excellent

Artur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Gabriela Elizondo

Stayed 1 night in Mar 2025