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M Social Hotel Times Square New York

4.0 star property
VIP Access

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Photo gallery for M Social Hotel Times Square New York

Breakfast, lunch, dinner served; American cuisine
Lobby
Lobby
Room, 2 Double Beds, City View (Social) | Nightclub
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly

Explore the area

Map
226 W 52nd St, New York, NY, 10019
  • Broadway Theatre
    ‪2 min walk‬
  • Times Square
    ‪6 min walk‬
  • Museum of Modern Art
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

View from room

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Nightclub

Social Deluxe Times Square King -Ball Drop View

8.4 out of 10
Very good
(37 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

View from property

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(58 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Nightclub

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Lobby

Premier Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(40 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(253 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Nightclub

Room, 2 Double Beds, City View (Social)

8.8 out of 10
Excellent
(288 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(139 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

Sheraton New York Times Square Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.8 out of 5, Good, (3849)
The price is €257
for 1 room
includes taxes & fees
29 Jul - 30 Jul
Sheraton New York Times Square Hotel

About this property

M Social Hotel Times Square New York

Eco-certified hotel with fitness centre and rooftop terrace
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Change of towels is available on request
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and a safe. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at M Social Hotel Times Square New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the spaciousness and comfy beds to the low noise level and cleanliness
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. A fitness centre, a rooftop terrace, and an arcade/games room are also featured at the eco-certified M Social Hotel Times Square New York.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies – This bar specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 39.64 for adults and USD 39.64 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 39.64 for adults and from USD 39.64 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2117 out of 3419 reviews
Rating 8 - Good. 805 out of 3419 reviews
Rating 6 - Okay. 286 out of 3419 reviews
Rating 4 - Poor. 115 out of 3419 reviews
Rating 2 - Terrible. 96 out of 3419 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Kristy

Stayed 3 nights in Apr 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hospital close to lots of options for travel, eating and major landmarks. Hotel rooms spacious, good bar area and activities for children. Outside terrace provides great view of Times Square.
Stayed 5 nights in Apr 2025

10/10 Excellent

Leonardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was easy and neat. I always have a wonderful time when we stay there.
Stayed 3 nights in Apr 2025

8/10 Good

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Erik

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the lobby bar! Perfect location if you're seeing a show! Would stay here again for sure!
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Stayed 1 night in Apr 2025

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful
Stayed 3 nights in Apr 2025

10/10 Excellent

Jaquelynn

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance to Times Square

We stayed for one night to see a show. Great location just outside of the overcrowded Time Square but easy walking distance to it. The hotel was clean, the staff were all friendly and helpful. The room felt spacious by NYC standards. We would stay there again.
Stayed 1 night in Apr 2025

10/10 Excellent

Cynthina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 4 nights in Apr 2025

10/10 Excellent

Bree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
M daughter and I had a fabulous trip! We would definitely stay here again!
Stayed 5 nights in Mar 2025

6/10 Okay

Roció

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Ayah

Disliked: Staff & service, property conditions & facilities
For my first time at New York , I had an poor experience with M social hotel , it’s our first time we didn’t find anything at room such as water , coffe , tea even tooth brush disposable, and also We pay on Expedia the amount and when we reach the hotel we found that there’s destination fees 45 dollar per day that didn’t mention for us before
Stayed 4 nights in Apr 2025

8/10 Good

Javan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2025

8/10 Good

Mario Habacuc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

8/10 Good

Gary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
parking is so expensive and w/o out/in privilege

2/10 Terrible

Laura

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Be prepared to randomly get charged a $500 smoking fee for no reason. We did not smoke in our room and the managers could only point at some stupid graph from a 3rd party vendor showing a time that didn't reflect when we were in our room and don't take into account the large number of people smoking in the hotel. They wouldn't get rid of the charge, so now we have the fun of disputing it to the credit card company. There were also lots of bodily stains on the sofa in our room that had to be cleaned from prior guests.
Stayed 3 nights in Apr 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was great. The only glitch is they charge your card an additional $400 at check-in. I was not aware of that when I booked
Stayed 4 nights in Apr 2025

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean very friendly staff. Would highly recommend! M social thank you for a great experience.
Stayed 3 nights in Apr 2025