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M Social Hotel Times Square New York

4.0 star property
VIP Access

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Photo gallery for M Social Hotel Times Square New York

Breakfast, lunch, dinner served; American cuisine
Lobby
Terrace/patio
Lobby
Room, 2 Double Beds, City View (Social) | Nightclub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pet-friendly
  • Housekeeping
  • Gym

Explore the area

View in a map
226 W 52nd St, New York, NY, 10019
  • Broadway Theatre
    ‪2 min walk‬
  • Times Square
    ‪6 min walk‬
  • Museum of Modern Art
    ‪6 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 2 Double Beds (Hudson River View)

View from room

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Deluxe Times Square King -Ball Drop View

Nightclub

Social Deluxe Times Square King -Ball Drop View

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds (Times Square)

View from property

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(59 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Social Premier Times Square King -Ball Drop View

Nightclub

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(24 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds (Times Square)

Lobby

Premier Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(42 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(255 reviews)
  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View (Social)

Room, 2 Double Beds, City View (Social) | Nightclub

Room, 2 Double Beds, City View (Social)

8.8 out of 10
Excellent
(291 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed (Hudson River View)

Superior Room, 1 King Bed (Hudson River View) | Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(141 reviews)
  • 26 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Similar properties

Exterior

Sheraton New York Times Square Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 4,545 reviews
The price is €248
includes taxes & fees
28 Sept - 29 Sept
Sheraton New York Times Square Hotel

About this property

M Social Hotel Times Square New York

Eco-certified hotel with fitness centre and rooftop terrace
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Change of towels is available on request
M Social Hotel Times Square New York offers 480 accommodations with iPod docking stations and a safe. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at M Social Hotel Times Square New York gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the comfy beds and low noise level to the cleanliness and spaciousness
  • Steps from Times Square Church and August Wilson Theater
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 452 square feet (42 square metres) and includes conference space. A fitness centre, a rooftop terrace, and an arcade/games room are also featured at the eco-certified M Social Hotel Times Square New York.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies – This bar specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 39.64 for adults and USD 39.64 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Gym
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 452 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 39.64 for adults and from USD 39.64 for children
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel
Novotel New York Times Square Hotel
Novotel Hotel
Novotel Hotel New York Times Square
Novotel New York Times Square
Accor New York City
New York City Novotel
Novotel Hotel New York
Novotel New York City
Novotel New York Times Square Hotel New York City
Novotel Times Square
Novotel Times Square Hotel
Novotel New York Times Square
M Social Times Square New York
M Social Hotel Times Square New York Hotel
M Social Hotel Times Square New York New York
M Social Hotel Times Square New York Hotel New York

M Social Hotel Times Square New York Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2132 out of 3448 reviews
Rating 8 - Good. 807 out of 3448 reviews
Rating 6 - Okay. 290 out of 3448 reviews
Rating 4 - Poor. 112 out of 3448 reviews
Rating 2 - Terrible. 107 out of 3448 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sean F

Liked: Cleanliness, amenities, property conditions & facilities
Polite staff, accommodating and welcoming lobby. The room was clean, comfortable and quiet. The bar service is a bit slow, but the staff are friendly.
Stayed 3 nights in Jun 2025

8/10 Good

Anne E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very nice. Great outdoor terrace. The rooms also very nice. My only criticism is that my husband said the shower was very slippery. As someone with a problem with balance, I forgo having a shower this morning.
Stayed 1 night in Jun 2025

10/10 Excellent

Tzipporah

Liked: Cleanliness, amenities, property conditions & facilities
Modern, great service, good view. And loved the location
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Alexandra

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Hotel was very accommodating to our 15 month old. The rooftop patio had a great view. Our room had a great view of the Hudson River. The only negative comment would be one of the elevators being out of service during half of our stay and there were long line ups to just get up to the main floor of the hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an easy walk to Central Park, subway stops, Times Square, etc. It has a nice bar with outdoor seating as well as couches and chairs inside. While we didn’t opt for the breakfast it looked great with lots of food options. The entrance from the street has an elevator to take you to the lobby which has another set of elevators up to the rooms. Our room was good sized and very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

EYERUSALEM

Stayed 1 night in May 2025

6/10 Okay

Martha, maitland

Stayed 4 nights in May 2025

10/10 Excellent

Anthony

Stayed 3 nights in May 2025

10/10 Excellent

Brandy Leighann

Travelled with family
Liked: Amenities, property conditions & facilities
Time square view is spectacular. I highly recommend. The staff are wonderful. The location is amazing. I would definitely book here again.
Stayed 5 nights in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, friendly staff, clean and modern rooms
Stayed 4 nights in May 2025

6/10 Okay

allison

Business traveller
Liked: Cleanliness, staff & service

I would pass

Friendly staff and clean room but very basic hotel. No coffee or lotion in room and overpriced breakfast buffet that was terrible.
Stayed 1 night in May 2025

8/10 Good

Amelia

Stayed 3 nights in May 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Luggage storage. A later check out time. Free drinks. (Drink credit) And a beautiful view of Times Square. It’s a great location
Stayed 3 nights in May 2025

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness
The room was clean but small and the bathroom was very small. When you walk in from the street you have to take an elevator to get up to the 7th floor which is where the registration desk is located. There was only 1 of 2 elevators working most of our stay so at peak times the line for the elevators was out to the sidewalk. The location was good, close to the subway. Probably wouldn’t stay here again as the price for what we got wasn’t worth it. Not sure if this was due to the time of year we went but with so many options for hotels don’t think I’d stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Steven

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed my stay.
Stayed 2 nights in May 2025

10/10 Excellent

Nabil

Stayed 1 night in May 2025

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in room 2004, amazing views of times square, only 2 negatives the lighting in the room could be better, at timesi had to put the torch on my phone to look into my suitcase, defo needs a light above the mirror and 2 not all plug sockets worked, think only 2 in the entire room, didnt mention it as were only there for 2nights & managed with the 2.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views and Great location
Stayed 3 nights in May 2025

10/10 Excellent

Hannah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, central location, quiet despite its proximity to Times Square. Great roof top bar. Good food and drink menu.
Stayed 4 nights in May 2025

10/10 Excellent

Trinh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Times Square. Very walkable to everything. Staff nice and professional. Check in and out easy. We had drink credits from our booking which they removed at the end of the stay. Rooms are quite large considering NYC and location. Room clean, in room safe available. Nice size work table as well as couch that another person can sleep on. Bathroom decent size. There are fillable water stations (and ice) in the hallway by the elevator. In the lobby is a bar and restaurant nearby with seating outside which they called a rooftop bar with great views of Times Square. Only downside is there is a separate elevator from street level to lobby, then you have to take another elevator down the hall to your room which basically wastes a lot of time.
Stayed 6 nights in May 2025

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms would benefit from some ambient lighting. No safety features (bars) in the bath tub.
Stayed 1 night in May 2025

8/10 Good

Lois Jane, Forsyth

Stayed 4 nights in May 2025

10/10 Excellent

Randy

Stayed 3 nights in May 2025

10/10 Excellent

DOROTEO

Stayed 1 night in May 2025