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M Social Hotel New York Times Square

4.0 star property
VIP Access

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Photo gallery for M Social Hotel New York Times Square

Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Terrace/patio
Interior
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
226 W 52nd St, New York, NY, 10019
  • Place, Broadway
    ‪2 min walk‬
  • Place, Broadway Theatre
    ‪2 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪37 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Room, 1 King Bed, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 King Bed, City View (Social)

8.8 out of 10
Excellent
(270 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Double Beds, City View (Social)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 2 Double Beds, City View (Social)

8.8 out of 10
Excellent
(310 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed (Hudson River View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 1 King Bed (Hudson River View)

8.8 out of 10
Excellent
(149 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Double Beds (Hudson River View)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Superior Room, 2 Double Beds (Hudson River View)

8.6 out of 10
Excellent
(39 reviews)
  • River view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Social Deluxe Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Social Deluxe Times Square King -Ball Drop View

8.6 out of 10
Excellent
(39 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Deluxe Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(65 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Social Premier Times Square King -Ball Drop View

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Social Premier Times Square King -Ball Drop View

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premier Room, 2 Double Beds (Times Square)

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premier Room, 2 Double Beds (Times Square)

8.6 out of 10
Excellent
(46 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Family Room

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Family Room

  • City view
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds
  • Free Wi-Fi

Similar properties

Exterior
Sheraton New York Times Square Hotel
Manhattan
  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Gym
3.7 out of 5, Good, 8,099 reviews
The price is €200
includes taxes & fees
7 Jun - 8 Jun
Sheraton New York Times Square Hotel

About this property

M Social Hotel New York Times Square

A restaurant, a 24-hour health club and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace and a 24-hour business centre are on-site. Change of towels is available on request
M Social Hotel New York Times Square offers 480 accommodations with a safe and a hairdryer. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers with a rainfall showerhead, and complimentary toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The breakfast at M Social Hotel New York Times Square gets high marks from our customers. During your stay, you're just a quick walk from Broadway. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy American cuisine while dining at Beast & Butterflies
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the cleanliness and spaciousness to the low noise level and comfy beds
  • Steps from August Wilson Theater and Broadway Theatre
  • Cats and dogs welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 900 square feet (84 square metres) and includes conference space. A 24-hour health club, a rooftop terrace, and an arcade/games room are also featured at the business-friendly M Social Hotel New York Times Square.

This 4-star New York hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Beast & Butterflies – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 43.35 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Beast & Butterflies

Things to do

  • 24-hour health club
  • Arcade/game room
  • Bicycle rentals
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 900 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 33 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 45.90 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 43.35 per person
  • Nearby parking fee: USD 55 per day
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
This property has a strict no-smoking policy. Violators will be subject to a fine of USD 500.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New York Times Square Novotel

Novotel New York Times Square Hotel

Novotel Hotel

Novotel Hotel New York Times Square

Novotel New York Times Square

Accor New York City

New York City Novotel

Novotel Hotel New York

Novotel New York City

Novotel New York Times Square Hotel New York City

Novotel Times Square

Novotel Times Square Hotel

Novotel New York Times Square

M Social Times Square New York

M Social Hotel Times Square New York Hotel

M Social Hotel Times Square New York New York

M Social Hotel Times Square New York Hotel New York

M Social Hotel New York Times Square Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2289 out of 3631 reviews
Rating 8 - Good. 790 out of 3631 reviews
Rating 6 - Okay. 320 out of 3631 reviews
Rating 4 - Poor. 112 out of 3631 reviews
Rating 2 - Terrible. 120 out of 3631 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2026

10/10 Excellent

Josh

Travelled with partner
Had a great stay for our first visit to NYC. Staff was beyond friendly and helpful. They even held our bags before check in and after checkout so we could explore the city. Would definitely stay here again!
Stayed 2 nights in Mar 2026

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious, clean and elevators were quick. Would stay again for sure!
Stayed 3 nights in Feb 2026

10/10 Excellent

Raheed

Stayed 1 night in Mar 2026

2/10 Terrible

Donita

Travelled with family and small children, Travelled with partner
Disliked: Staff & service, amenities
The elevator was not working properly, the patio they advertised so much was full of broken glass on the floor and dirty with cups everywhere, when I asked a spoon at the front desk they got hostile over it and told me to ask the restaurant next door. For the money I paid I would NOT stay here again. The room was either too cold or too hot the room temperature was just not it
Stayed 3 nights in Feb 2026

10/10 Excellent

Jasmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was friendly. They were able to accomodate me for my early arrival. Hotel was also very safe.
Stayed 2 nights in Feb 2026

8/10 Good

Denise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Drapes need to have tighter fastens when at the Times Square location.
Stayed 2 nights in Feb 2026

6/10 Okay

Jennifer

There is no complementary coffee, no coffee maker in the room, nothing downstairs. Water bottle filling station on our floor didn’t work. No extra blankets so if you have multiple people in a room you can’t have another blanket for them in the bed. It was a mediocre stay even though the staff who checked us in were lovely. For the cost there should be basic things like coffee and water in my opinion.
Stayed 1 night in Feb 2026

10/10 Excellent

Mallory

Stayed 4 nights in Dec 2025

10/10 Excellent

Katie

Travelled with group
Liked: Cleanliness, property conditions & facilities
Location! Safety: the door man watching us during off hours and super nice coffee cart man right outside made each morning special!
Stayed 5 nights in Feb 2026

10/10 Excellent

Zirlene

Stayed 3 nights in Feb 2026

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel beautiful view nice staff
Stayed 3 nights in Feb 2026

10/10 Excellent

Jorge

Stayed 3 nights in Feb 2026

8/10 Good

Natalie

Stayed 2 nights in Feb 2026

10/10 Excellent

Aimee

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location 10/10
Stayed 1 night in Jan 2026

10/10 Excellent

Dominique and ERIC, mill valley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly employees, clean rooms. Although their $10 drink credit/ day is per person so it you’re 2 not much of a gift especially that it can not be compiled The breakfast buffet is also annoying as you can not buy any item à la carte
Stayed 5 nights in Feb 2026

10/10 Excellent

Gina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very enjoyable stay at the hotel. The staff members were consistently friendly and helpful throughout my visit. While the check-in process can become busy at certain times, it didn't detract significantly from my overall positive experience. I would be happy to recommend this hotel to others. I've stayed her on two seperate trips. The overall atmosphere was quite pleasant and welcoming.
Stayed 3 nights in Dec 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was exceptional
Stayed 2 nights in Dec 2025

10/10 Excellent

Ja'Nette, Bucksport

Liked: Cleanliness, amenities, property conditions & facilities
One of my favorite stays in nyc yet
Stayed 3 nights in Feb 2026

6/10 Okay

Thomas

Liked: Cleanliness
Room was comfortable and clean - except the window was quite dirty (it being February in NYC) which was a hinderance for the "Times Square Ball drop view"- and the hotel itself is about three blocks north of Times Square, so it's a partial view. The lobby situation is a bit hectic. A guy on the phone gave me incorrect information about vouchers I was given (and was pretty curt the two times I spoke with him) but thankfully the person at the desk when I checked out made up for his error. Didn't love the two elevators situation (you have to take one from street level and then a second one up to the rooms) and the lobby is also a "rooftop bar". I think maybe if the people on the first level were more welcoming and engaging (and not just speaking to guests when spoken to as I found the case to be) it could improve that experience a bit. Overall, the stay was fine and very convenient for seeing Broadway shows (which is what I wanted to do)!
Stayed 2 nights in Feb 2026

10/10 Excellent

Enisa

Travelled with family and small children, Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff was amazing, everyone was so friendly. Place was clean but busy. View was amazing! It’s close to everything and parking is close by as well.
Stayed 1 night in Feb 2026

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Staff is very curtious and attentive. Everything was great
Stayed 2 nights in Feb 2026

8/10 Good

SINTRA

Liked: Cleanliness, staff & service, amenities
Staff was helpful
Stayed 5 nights in Feb 2026

10/10 Excellent

Kenneth

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Feb 2026

4/10 Poor

Johanna D

Stayed 3 nights in Feb 2026

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